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Sandos Playacar All Inclusive

4.0 star property
Stylish property on the shore with 8 outdoor swimming pools
VIP Access

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Sandos Playacar All Inclusive

Aerial view
Family dining
Jr. Suite Riviera with Jacuzzi | Free minibar, in-room safe, desk, laptop workspace
Buffet
Reception
Reviews
7.4

Good

Popular amenities

  • Pool
  • Hot TubHot TubHot Tub
  • Spa
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • BarBarBar

Explore the area

Map
Paseo Xaman-Ha, Mza. 1, Lote 1 Fracc. Playacar, Playa del Carmen, QROO, 77710
  • Popular LocationPlayacar Golf Club5 min drive
  • Popular LocationQuinta Avenida7 min drive
  • Popular LocationPlaya del Carmen Maritime Terminal7 min drive
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)57 min drive
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Room options

View all photos for Jr Suite Hacienda

Jr Suite Hacienda | Living room | Plasma TV

Jr Suite Hacienda

7.2/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Private bathroom
  • 388 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed OR 2 Double Beds and 1 Double Sofa Bed

View all photos for Royal Elite One Bedroom Suite

Free minibar, in-room safe, desk, laptop workspace

Royal Elite One Bedroom Suite

8/10 Very Good

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Elite One Bedroom Suite (3 adults 1 child)

Free minibar, in-room safe, desk, laptop workspace

Royal Elite One Bedroom Suite (3 adults 1 child)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Elite One Bedroom Suite (3 adults 2 children)

Free minibar, in-room safe, desk, laptop workspace

Royal Elite One Bedroom Suite (3 adults 2 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Select Superior Adults Only

Free minibar, in-room safe, desk, laptop workspace

Select Superior Adults Only

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Plasma TV
Ceiling fan
  • 334 sq ft
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Select Ocean Front Adults only

Select Ocean Front Adults only | Free minibar, in-room safe, desk, laptop workspace

Select Ocean Front Adults only

7.5/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Club Lounge
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 322 sq ft
  • Ocean view
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

View all photos for Riviera Family King Junior Suite

Riviera Family King Junior Suite | Free minibar, in-room safe, desk, laptop workspace

Riviera Family King Junior Suite

7.9/10 Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 560 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bunk Bed

View all photos for Riviera Family Queen Junior

Free minibar, in-room safe, desk, laptop workspace

Riviera Family Queen Junior

8/10 Very Good

Highlights

Balcony
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
Separate bathtub and shower
  • 560 sq ft
  • Sleeps 5
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Royal Elite One Bedroom Suite (2 Adults 2 children)

Free minibar, in-room safe, desk, laptop workspace

Royal Elite One Bedroom Suite (2 Adults 2 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Royal Elite One Bedroom Suite (2 Adults 3 children)

Free minibar, in-room safe, desk, laptop workspace

Royal Elite One Bedroom Suite (2 Adults 3 children)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free minibar items
Plasma TV
Ceiling fan
Blackout drapes/curtains
  • 786 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

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About the neighborhood

Playa del Carmen

Sandos Playacar All Inclusive is located in Playacar, a neighborhood in Playa del Carmen, and is near theme parks and on the beach. Playacar Golf Club and Playa del Carmen Maritime Terminal are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Paseo del Carmen and Quinta Avenida. Traveling with kids? Don't miss Xaman Ha Aviary. Discover the area's water adventures with scuba diving, parasailing, and windsurfing nearby, or enjoy the great outdoors with skydiving.
Visit our Playa del Carmen travel guideOpens in a new window

What's nearby

  • Playacar Golf Club - 5 min drive
  • Quinta Avenida - 7 min drive
  • Playa del Carmen Maritime Terminal - 7 min drive
  • Xplor Theme Park - 8 min drive
  • Xcaret Eco Theme Park - 12 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 57 min drive

Restaurants

  • Rosa Roja - 10 min walk
  • Blue Moon Beach Bar Sandos Select Club - 3 min walk
  • Starbucks - 12 min walk
  • Restaurante Miramare - 13 min walk
  • Restaurante Uxmal - 6 min walk

About this property

Sandos Playacar All Inclusive

Upscale all-inclusive property near Xaman Ha Aviary
Located close to Playacar Golf Club and Paseo del Carmen, Sandos Playacar All Inclusive provides free water park access, 2 swim-up bars, and 3 poolside bars. This property is a great place to bask in the sun with a white sand beach, beach massages, and sun loungers. Indulge in a facial, a massage, and a manicure/pedicure at Spa Sandos, the onsite spa. Be sure to enjoy a meal at any of the 9 on-site restaurants. Fitness classes are offered at the gym; other things to do include beach volleyball, sailing, and surfing/body boarding. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and shopping on site.
Other perks include:
  • 8 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking
  • Free bicycle rentals, a roundtrip airport shuttle (surcharge), and babysitting (surcharge)
  • A gift shop, multilingual staff, and massage treatment rooms
  • Guest reviews say good things about the family-friendly amenities, beach locale, and helpful staff
Room features
All 819 rooms have comforts such as 24-hour room service and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guests reviews say good things about the clean rooms at the property.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • Plasma TVs with cable channels
  • Balconies or patios, wardrobes/closets, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing
Scuba-diving lessons
Snorkeling
Surfing/body boarding

Land activities

Bicycling
Fitness facilities
Miniature golf
Soccer
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • 2 swim-up bars
  • 3 poolside bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 8 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free bicycle rentals
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Kayaking
  • Mini golf
  • Personal motorized watercraft
  • Playground
  • Sailing
  • Sauna
  • Shopping
  • Snorkeling
  • Spa tub
  • Steam room
  • Surfing/bodyboarding
  • Waterslide

Family friendly

  • 8 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Free water park access
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 22 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • 7 buildings
  • Built in 2004
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Plasma TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

Outdoor space

  • Balcony

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Sanitation services: MXN 32.57 per night
  • A damage deposit of MXN 5000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: MXN 2100 per person (one way)
  • Airport shuttle fee per child: MXN 880.00 (one-way), (from 1 to 17 years old)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

All Inclusive Sandos Playacar Beach Resort
Playacar Beach Resort
Sandos
Sandos All Inclusive
Sandos Beach
Sandos Beach Resort All Inclusive
Sandos Playacar Beach
Sandos Playacar Beach Resort
Sandos Resort
Sandos Playacar Beach Resort All Inclusive Playa del Carmen
Sandos Playacar Beach Playa del Carmen
Sandos Playacar Beach Resort All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Sandos Playacar Beach Resort All Inclusive
Sandos All Inclusive
Sandos Playacar Beach Resort Spa All Inclusive
Sandos Resort All Inclusive
Sandos Playacar Beach All Inclusive
Hotel Sandos Playacar Beach Resort - All Inclusive
Sandos Playacar Beach Resort - All Inclusive Playa del Carmen
Sandos Playacar All Inclusive

Frequently asked questions

Does Sandos Playacar All Inclusive have a pool?

Yes, this property has 8 outdoor pools and a children's pool.

How much does it cost to stay at Sandos Playacar All Inclusive?

As of May 21, 2024, prices found for a 1-night stay for 2 adults at Sandos Playacar All Inclusive on May 26, 2024 start from $310.04, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Sandos Playacar All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sandos Playacar All Inclusive?

Self parking is free at this property.

What time is check-in at Sandos Playacar All Inclusive?

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at Sandos Playacar All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Sandos Playacar All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of MXN 2100 per person applies.

Are there all-inclusive benefits at Sandos Playacar All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include snorkeling, kayaking, sailing, and more.

Where is Sandos Playacar All Inclusive located?

Nestled on the beach, this Playacar property is within 3 mi (5 km) of Xaman Ha Aviary, Playacar Golf Club, and Paseo del Carmen. Playa del Carmen Maritime Terminal and Quinta Avenida are also within 3 mi (5 km).

Reviews

7.4

Good

Rating 10 - Excellent. 404 out of 1221 reviews" "
Rating 8 - Good. 352 out of 1221 reviews" "
Rating 6 - Okay. 215 out of 1221 reviews" "
Rating 4 - Poor. 148 out of 1221 reviews" "
Rating 2 - Terrible. 102 out of 1221 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Sandra Zoraida

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It needs more transportation from the room hotel to the restaurant/ beach/ pool and it gets full fast and it takes long to get back to pick up more persons
Stayed 4 nights in May 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff constantly went above and beyond to make sure we were enjoying ourselves. Samuel took excellent care of us at breakfast each day and Melqui made our pool days the best! The grounds were beautiful, we really enjoyed all of the animals and vegetation. We had no trouble making dinner reservations each night and enjoyed all the dining options. I would recommend to a friend and would stay again. It was an easy $10 taxi to 5th ave and just an hour from CUN.
Stayed 4 nights in May 2024

8/10 Good

Jobita

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice clean food was okay staff was friendly overall nice place
Stayed 5 nights in May 2024

10/10 Excellent

Christian

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our whole family was on this trip (22 ppl) and we all loved and enjoyed it! Raul the bell boy was extremely helpful the entire trip. Angel in the kids club took well care watching over our kids. Endless fun and relaxation
Stayed 5 nights in May 2024

6/10 Okay

Peter B, Mill Creek

Liked: Cleanliness, staff & service
Stayed 7 nights in May 2024

2/10 Terrible

Yajaira

Traveled with family and small children
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
This resort is beautiful but its way to big and theres alot of walking to do.it can get very stressful if you are taking kids.They do have the little golf carts but most of the time theres only one running and its always full if you dont get the chance to get on you do have to wait a good 20 to 30 min for it to come back. Food was by far the worse my whole family got food poisoning the only reservation we made was for the Mexican restaurant and it was not good at all. The service at this resort was horrible specially at the bars they always seem bothered. The main family pool was dirty. Our room was beautiful and very clean. room service would come around everyday to clean it up. To make reservations at the restaurants was nearly impossible. The resort also seemed to be under staff at the restaurant and bars. We were really looking forward for this vacation with our kids and it was a big disappointment. We will not be coming back.
Stayed 5 nights in May 2024

8/10 Good

Bobi-Jean L, WHITECOURT

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel didn’t do a good job at cleaning the seaweed up. Properties around cleaned it up several times a day. Lack of transportation during peak hours. The grounds were in need of a good cleaning (under brush was thick with dead debris). The adults only pool had children swimming in it. Lack of nightly entertainment (surrounding hotels had nightly activities we could hear and see from our resort). Crumbling stairs. Pools closed at 8. Says it’s a 5 star resort but is more a 3 star.
Stayed 10 nights in May 2024

6/10 Okay

FRANCES

Liked: Cleanliness
Stayed 6 nights in May 2024

6/10 Okay

Ashley

Liked: Cleanliness, staff & service
Was a decent property, but our AC went out in middle of trip which was frustrating and we got sick from Buffett
Stayed 7 nights in Apr 2024

8/10 Good

Nicholas Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
4.0