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Palace Gate Hotel & Residence By EHM

4.0 star property
Art Deco Phnom Penh aparthotel connected to a shopping center, walk to Riverside

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July 2024

Photo gallery for Palace Gate Hotel & Residence By EHM

Lobby
Indoor pool
Studio Double with City view | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe
Palace Gate Family Suite | Living area | 42-inch LED TV with cable channels, TV, fireplace
Studio Twin View | Private kitchenette | Full-size fridge, microwave, dishwasher, coffee/tea maker
Reviews
8.8

Excellent

Popular amenities

  • Breakfast available
  • PoolPoolPool
  • FireplaceFireplaceFireplace
  • SpaSpaSpa
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
10B, St. 264, Sangkat Chaktomok, Khan Daun Penh, Phnom Penh, 1202
  • Popular LocationRoyal Palace7 min walk
  • Popular LocationNagaWorld Casino11 min walk
  • Popular LocationNational Museum of Cambodia14 min walk
  • AirportPhnom Penh (PNH-Phnom Penh Intl.)33 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Staff was very friendly and accommodating. Breakfast was amazing with alot of options.
Selena
Apr 8, 2024
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Room options

View all photos for Palace Gate Family Suite

Palace Gate Family Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Palace Gate Family Suite

8.9/10 Excellent

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
  • 1184 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Studio Twin View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Studio Twin View

9.2/10 Wonderful

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 538 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Twin Bed and 1 Queen Bed OR 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Presidential Suite

10/10 Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
  • 786 sq ft
  • 2 bedrooms
  • River view
  • Sleeps 4
  • 2 King Beds

View all photos for Suite

Suite | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Suite

10/10 Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
  • 678 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Double with City view

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Studio Double with City view

8.8/10 Excellent

Highlights

Balcony
Separate dining area
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
  • 538 sq ft
  • Studio
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Double Room with Temple view

Premier Double Room with Temple view | Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Premier Double Room with Temple view

Highlights

Balcony
Soundproofed
Fireplace
Air conditioning
Free cribs/infant beds
Kitchenette
Full-sized refrigerator/freezer
Dishwasher
  • 603 sq ft
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Palace Gate Hotel & Resort By EHM
Pool
Hot Tub
Spa
Parking included
9.2 out of 10, Wonderful, (396)
The price is $79
$95 total
includes taxes & fees
Jun 12 - Jun 13
Palace Gate Hotel & Resort By EHM

About the neighborhood

Phnom Penh

Located near a boardwalk/promenade, Palace Gate Hotel & Residence By EHM is in Phnom Penh City Centre neighborhood and is connected to a shopping center. Royal Palace and Independence Monument are notable landmarks, and travelers looking to shop may want to visit Phnom Penh Night Market and Riverside. National Museum of Cambodia and NagaWorld Casino are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as boat tours.
Visit our Phnom Penh travel guideOpens in a new window
View more Aparthotels in Phnom PenhOpens in a new window

What's nearby

  • Riverside - 5 min walk
  • Royal Palace - 7 min walk
  • NagaWorld Casino - 11 min walk
  • National Museum of Cambodia - 14 min walk
  • Tuol Sleng Genocide Museum - 4 min drive

Getting around

  • Phnom Penh Railway Station - 10 min drive
  • Phnom Penh Intl. Airport (PNH) - 34 min drive

Restaurants

  • ‪Café Amazon - ‬5 min walk
  • ‪Brown Coffee And Bakery (In front of Botumvatey Temple) - ‬3 min walk
  • ‪Ngon Restaurant - Vietnamese & Khmer Cuisines - ‬9 min walk
  • ‪The Shop Café & Bakery - ‬6 min walk
  • ‪Origami - ‬3 min walk

About this property

Entire place

Palace Gate Hotel & Residence By EHM

Art Deco Phnom Penh aparthotel connected to a shopping center, walk to Riverside
This aparthotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a fitness center, coffee/tea in a common area, and spa services are onsite. Each apartment boasts a fireplace and offers free WiFi and a kitchenette. Comforts include Egyptian cotton sheets and a pillow menu, and guests will also find conveniences like a refrigerator and a microwave.
Palace Gate Hotel & Residence By EHM offers 54 air-conditioned accommodations with fireplaces and minibars. Rooms open to balconies. Beds feature Egyptian cotton sheets. A pillow menu is available. 42-inch LED televisions come with cable channels. Accommodations at this 4-star aparthotel have kitchenettes with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the aparthotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the aparthotel's full-service spa. Services include deep-tissue massages and Thai massages.

Languages

English, Khmer

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Full-service spa
  • Indoor pool
  • Thai massages

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Family friendly

  • Children stay free (see details)
  • Free crib

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave

Dining

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 per person
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Late night room service menu
  • Minibar

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed: USD 50 per night

Bathroom

  • 1 bathroom
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower only
  • Slippers
  • Towels provided

Living spaces

  • Fireplace

Entertainment

  • 42-inch LED TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Business center
  • Laptop workspace
  • Meeting room

Comfort

  • Air conditioning

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Wheelchair-accessible path to elevator
  • Designated smoking areas

Services and conveniences

  • Concierge services
  • Free bottled water
  • Free local calls
  • Free newspapers in lobby
  • Housekeeping (daily)
  • Iron/ironing board on request
  • Limited-hour front desk
  • Local maps
  • Luggage storage
  • Phone
  • Porter/bellhop
  • Restaurant dining guides
  • Safe
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In an entertainment district
  • In the city center
  • Near the boardwalk/promenade

Things to do

  • Gym on site
  • Boat tours nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Window guards
  • Fire extinguisher

General

  • 1 building
  • 54 units
  • 9 floors
  • Art Deco architecture
  • Built in 2013
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 50.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 10 per person
  • Airport shuttle fee: USD 20 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Pool access available from 7:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Chateau Meliya Aparthotel Phnom Penh
Chateau Meliya Aparthotel
Chateau Meliya Phnom Penh
Chateau Meliya
Gate & By Ehm Phnom Penh
Palace Gate Hotel Residence
Palace Gate Hotel Residence By EHM
Palace Gate Hotel & Residence By EHM Aparthotel
Palace Gate Hotel & Residence By EHM Phnom Penh
Palace Gate Hotel & Residence By EHM Aparthotel Phnom Penh

Frequently asked questions

Does Palace Gate Hotel & Residence By EHM have a pool?

Yes, this property has an indoor pool. Pool access is from 7:00 AM–10:00 PM.

How much does it cost to stay at Palace Gate Hotel & Residence By EHM?

As of Jun 9, 2024, prices found for a 1-night stay for 2 adults at Palace Gate Hotel & Residence By EHM on Jun 21, 2024 start from $51.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palace Gate Hotel & Residence By EHM pet-friendly?

No, pets are not allowed at this property.

How much is parking at Palace Gate Hotel & Residence By EHM?

Self parking is free at this property.

What time is check-in at Palace Gate Hotel & Residence By EHM?

Check-in start time: 2:00 PM; Check-in end time: 5:00 AM. Late check-in is available during limited hours.

What time is check-out at Palace Gate Hotel & Residence By EHM?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Palace Gate Hotel & Residence By EHM provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 20 per vehicle applies.

Where is Palace Gate Hotel & Residence By EHM located?

Located in Phnom Penh City Centre, this spa aparthotel is within a 10-minute walk of Riverside, Royal Palace, and Independence Monument. NagaWorld Casino and National Museum of Cambodia are also within 15 minutes.

Reviews

8.8

Excellent

Rating 10 - Excellent. 170 out of 288 reviews" "
Rating 8 - Good. 77 out of 288 reviews" "
Rating 6 - Okay. 24 out of 288 reviews" "
Rating 4 - Poor. 6 out of 288 reviews" "
Rating 2 - Terrible. 11 out of 288 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kevin

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location with amazing views and great staff I am coming back
Stayed 2 nights in May 2024

10/10 Excellent

Gary

Liked: Cleanliness, property conditions & facilities
It's really nice Close to attractions The food in the Restaurant good But the coffee ☕ today was undeniable
Stayed 2 nights in Apr 2024

10/10 Excellent

Selena

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and accommodating. Breakfast was amazing with alot of options.
Stayed 13 nights in Feb 2024

8/10 Good

Brian, Tacoma

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 6 nights in Feb 2024

10/10 Excellent

Gillian

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely stay with friendly staff. Large clean room with balcony and view of the city. Was good to have large fridge freezer. Great location for royal palace and river
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It’s close to the palace, museum, train station and casinos!!!
Stayed 3 nights in Feb 2024

10/10 Excellent

Hannelore

Liked: Cleanliness, room comfort
Walking distance to all main attractions
I loved my experience at the property, phnom penn surprised me how beautiful is all near by walking distance, It’s safe for solo females, Hotel is nice with a beautiful pool. Has interesting views to a next pagoda you can understand more about monks life.
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
It’s great. Good location. Good value. Stayed there twice and will stay again soon.
Stayed 2 nights in Feb 2024

10/10 Excellent

ali

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jan 2024

10/10 Excellent

Milo

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We loved the property and the service. We will return next year with our team. The staff took excellent care of us. The room are spacious and clean. The beds are GREAT! And that says a lot for Cambodia beds.
Stayed 1 night in Jan 2024

10/10 Excellent

Mark

Traveled with group, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Large room with very comfortable bed and great hot shower. Huge views from the balcony on the 9th floor. The staff was excellent and the breakfast superb. It was easy to walk from the hotel to explore, but when a car or tuk tuk was needed they were there rapidly. Great experience!
Stayed 1 night in Jan 2024

10/10 Excellent

Narin, Hayward

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful older hotel with the most spacious room and the most kindest/friendliest, hospitable staff. They aim to please each guest no matter what is requested. The beds and pillows are soft and comfy. The balconies have a great view of the city and/or of the big Pagoda across the street. I didn’t even mind the monks early chanting some mornings. It was very spiritual and good for my soul. The hotel restaurant is also very convenient and I recommend their daily breakfast with differing daily menus which was quite delicious ranging from western foods to some local Khmer dishes. I regret that I didn’t have any time to swim in their indoor pool since I was out and about most of the time that I was there. I especially appreciate that the hotel offer multiple security guards posted at the entrance on the street which made me feel very safe while I was staying there. They were also very kind always offering a helping hand into or out of my transportation and they are best at keeping eager tuk tuk drivers at bay. All of their staffs daily acknowledgments and smiles left a very warm impression in my heart. I would recommend this hotel to anyone, I would be delighted and very satisfied to be able to return to the Palace Gate & Residence again someday.
Stayed 4 nights in Dec 2023

10/10 Excellent

Federico

Stayed 2 nights in Jan 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved this place; it was like an oasis of calm and elegance in a very busy city. The staff were consistently pleasant and helpful; they were even willing to take my postcards across town to the post office for me. And, great location.
Stayed 3 nights in Jan 2024

10/10 Excellent

Gerald

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with spacious, clean rooms! Decor and ambience were nicely appointed. Staff was great, helpful, and polite. Breakfast was good and food tasted good. The area is also very walkable and tuk-tuks are always available outside. We did not use the indoor pool, however.
Stayed 2 nights in Jan 2024

10/10 Excellent

Savun, Renton

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

2/10 Terrible

Saul

Stayed 1 night in Dec 2023

10/10 Excellent

Veasna

Traveled with group
Liked: Cleanliness, room comfort
Great choice for anyone to stay at
Had a great stay here. Despite being in a somewhat busy area it was so peaceful and relaxing. Room was a good size and kept very clean. Will stay here again on my next trip.
Stayed 4 nights in Nov 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort
Wonderful
What a lovely hotel! From the moment we arrived we were taken care of and welcomed. The entire staff was lovely but Mr Sak was especially amazing. So helpful and kind. When we couldn’t figure out Grab app he booked a tuk tuk for us using his account. I am looking forward to staying again. The room was clean and well equipped and the breakfast was DELICIOUS. Hospitality above and beyond!!
Stayed 2 nights in Nov 2023

10/10 Excellent

Marek

Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Sania

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Overall we had a great stay. The property is beautiful with all amenities needed in a room. The room was very spacious and good value for money. The only drawback was the sound of prayers from the Pagoda next door that would start from 4am until 8am.
Stayed 3 nights in Sep 2023

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly and positive staff!! We enjoyed staying there and would certainly come back
Stayed 2 nights in Sep 2023

2/10 Terrible

Michael

Business traveler
Liked: Cleanliness
This was one of the worst stays I’ve had anywhere. After saying the hotel was full and my booking wasn’t available then took an hour to sort out a room. Then 30 more minutes to confirm. They said they’d have to move me after one day to a different room and that I should leave my suitcases packed. I have a conference to speak and they said they would move my stuff for me. This didn’t end up being the case. I missed a meeting while waiting for the room. I went upstairs to my room and then they wouldn’t let me carry my items to the room because they said they would do it for me. I waited about 20 minutes and they didn’t come up because my clothes were in my check in luggage. I went downstairs to see the front desk playing on their phones and luggage sitting there. I carried up my own luggage only to find the key didn’t work. The front desk then said they didn’t have any for me and they would work on it and I could come back later. At this point it’s 1 am and I have already missed a surprise party for my birthday and the guests were starting to leave as I’m two hours late. The next day I came into the hotel after my conference expecting a room move only to wait 30 minutes for them to tell me I’m staying in the same room. Overall the hotel was nice but the booking and organisation were a nightmare
Stayed 2 nights in Sep 2023

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness
Verbally assaulted and frightened
The stay started off great with us being upgraded when we arrived. We liked it so much that we decided to stay an extra day. The trouble came when the security guard in front of the hotel verbally assaulted my wife. She was waiting for a tuk tuk and he started screaming at her in her face. He was asking her where she was going and were making rude comments about her size. He berated her until the tuk tuk drove off while others nearby laughed. She was scared and devastated by the experience. When she told the front desk, there wasn't anything done. The manager asked to speak with us, but never showed up, as we were leaving early the next morning. We've traveled to 30 countries and have never had an experience like this. What started off as a great time was ruined. If it were a random person, we'd shrug it off, but this person worked for the hotel. Her sense of safety was shaken. We'd never stay here again.
Stayed 1 night in Jun 2023