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Reviews of Fairfield Inn & Suites Philadelphia Broomall/Newtown Square

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 429 out of 618 reviews" "
Rating 8 - Good. 137 out of 618 reviews" "
Rating 6 - Okay. 29 out of 618 reviews" "
Rating 4 - Poor. 15 out of 618 reviews" "
Rating 2 - Terrible. 8 out of 618 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Arnold

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel at a nice location
Stayed 2 nights in May 2024

10/10 Excellent

Dawn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was great, room was clean and comfortable. My only complaint would be that the hallways were hot and stuffy.
Stayed 2 nights in May 2024

6/10 Okay

Katie

Traveled with family
Liked: Staff & service, amenities
Pretty nice but could use improved cleaning. The bathroom looked like the floor wasn’t clean and there was a washcloth in the shower still from a previous guest. I question whether the bed sheets were clean. They didn’t seem super crisp.
Stayed 1 night in May 2024

10/10 Excellent

Patty

Liked: Cleanliness, staff & service, property conditions & facilities
Cleanest hotel I’ve ever stayed in, breakfast was excellent and I’d love to stay again!
Stayed 1 night in Mar 2024

10/10 Excellent

Clyde

Quiet and clean.
Stayed 1 night in May 2024

10/10 Excellent

Erin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the firmness of the king bed we had. We brought our own pillowsnand im glad because hotels notoriously have not great pillows. Clean, quiet, and a FREE breakfast. My boyfriend made me a waffle and it was great. So were the eggs and sausage. Nice bathroom too. Overall, we liked Fairfield better then Springhill
Stayed 1 night in Apr 2024

8/10 Good

Dennis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff and room
Stayed 1 night in Apr 2024

10/10 Excellent

Francis

Stayed 3 nights in Apr 2024

10/10 Excellent

Faith

Stayed 1 night in Apr 2024

10/10 Excellent

Tatsiana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean .
Stayed 1 night in Apr 2024

10/10 Excellent

Janice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Purpose of this trip was to visit UPENN. Its a bit far from UPENN. But great price compare to the near by hotels. Staff was wonderful! Room was spacious. The Giant store is around the corner. I would return again.
Stayed 3 nights in Apr 2024

6/10 Okay

Charles

I was able to reserve the room with one card but when I got there they wouldn’t let me pay with the same card. What if I didn’t have another one? The main upside of this location is it had its own parking lot. Which we found out there’s quite a few that don’t!
Stayed 2 nights in Apr 2024

8/10 Good

Sarah

Liked: Property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location service was awesome!
Stayed 2 nights in Mar 2024

10/10 Excellent

Luanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We just stayed one night on 3/23 and had a great experience! Nia and Brianna were at checkin and it was a breeze. We liked the added touch of having a large pitcher of water at reception which Nia quickly refilled when I pointed out that it was empty. The room was clean, had ample counter space, and even had a microwave and refrigerator which were not advertised on their website. All of the staff were very helpful and friendly, from the cleaning staff, breakfast staff, to the front desk staff at both checkin and checkout. Although we did not make use of the hotel restaurant and bar, we liked the fact that we had that option. There was a lot to choose from for the complimentary breakfast. We will definitely stay there again the next time we visit Philadelphia.
Stayed 1 night in Mar 2024

6/10 Okay

Andrew

Liked: Cleanliness, staff & service
The air /heating unit was noisy snd would notbturn off
Stayed 1 night in Mar 2024

10/10 Excellent

Prince

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and all the front desk staff were helpful!
Stayed 3 nights in Feb 2024

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities
quiet
Stayed 3 nights in Feb 2024

8/10 Good

Fredric

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beds, good pillows, good closet,good mirror, good work table. Nice towels/but no towelracks to hang wet towels to dryy so they can be used again. Also very inadequite grab bars in the shower. 1 bar 1 foot long. Would recommend 3 3 foot bars—1 on each wall. All of us over 65 are less sure footed than we used to be. We didn’t use the shower because of this Deficiency. We plan on coming back FWM
Stayed 3 nights in Feb 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay while visiting colleges
Stayed 3 nights in Feb 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Richard

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

John

Liked: Property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Yi-Hwey, Bainbridge Island

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is clean and quiet. Parking is easy. Good breakfast selections.
Stayed 2 nights in Feb 2024

10/10 Excellent

Rosemary, Potomac

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

don

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is ideal for business and personal uses
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

gracie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2023

10/10 Excellent

Brian

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Property and the room were clean. Staff was very friendly.
Stayed 4 nights in Nov 2023

10/10 Excellent

Ester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very clean and the staff was very inviting and professional. It was a pleasure staying there.
Stayed 1 night in Dec 2023

10/10 Excellent

natasha, bronx

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Check in was very easy and staff is friendly
Stayed 1 night in Dec 2023

10/10 Excellent

Nasser

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Mayrita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Aaron was so helpful when i realized i booked the wrong date. He honored us the same booking price. We stayed here last year while visiting family in Havertown. Its very convenient and all the staff were pleasant and helpful. While we didn't use the breakfast offering it was stocked well and clean. Thank you for making our visit so awesome. We will be back.🙂
Stayed 5 nights in Dec 2023

10/10 Excellent

Vanessa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The hotel is beautiful. The service is professional. Definitely on my go-to list.
Stayed 1 night in Dec 2023

6/10 Okay

anne

Fine, comfortable room. Breakfast has room for improvement
Stayed 1 night in Dec 2023

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our shower was difficult to use. We could hesr a lot of road noise from semi trucks.
Stayed 2 nights in Nov 2023

10/10 Excellent

Edith

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was beautiful!
Stayed 2 nights in Nov 2023

8/10 Good

Roy, Sherwood Park

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, I enjoyed staying here for 2 weeks. The only drawback was that the restaurant was not open on the weekends.
Stayed 14 nights in Sep 2023

4/10 Poor

Marcy

Disliked: Cleanliness
Our room wasn’t cleaned
Stayed 2 nights in Oct 2023

6/10 Okay

Tricia

Stayed 2 nights in Oct 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great way to start the day
We loved the breakfast room guy! So friendly and funny. He plays classic far-out movies- today was TROG.
Stayed 1 night in Oct 2023

10/10 Excellent

M. David, Gwynn Oak

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This location is very convenient as it is located just minutes from the Route 3 interchange off of I-476 (blue Route) and is a great play to stay if you are looking to attend a specific event or explore the area. The hotel was very clean, quiet and the surrounding area appeared to be quite safe. This location is also very convenient to the Route 30 (Lancaster Pike) corridor which has loads of shopping, places to eat and interesting things to do.
Stayed 1 night in Oct 2023

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean, good restaurant on site!
Stayed 1 night in Oct 2023

8/10 Good

Caitlyn

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check In was so slow as they only had one person working at the front counter and there were regular guests plus 2 wedding parties also checking in. Other than that our stay was good.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was nothing we didn't like... everything was great.
Stayed 2 nights in Sep 2023

10/10 Excellent

Therese

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023