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Reviews of Best Western Plus Landmark Inn

2.5 out of 5
Best Western Plus Landmark Inn
6560 N. Landmark Drive, Park City, UT

Reviews

9.4

Exceptional

Rating 10 - Excellent. 725 out of 1003 reviews" "
Rating 8 - Good. 205 out of 1003 reviews" "
Rating 6 - Okay. 48 out of 1003 reviews" "
Rating 4 - Poor. 17 out of 1003 reviews" "
Rating 2 - Terrible. 8 out of 1003 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Helen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Children friendly
Stayed 2 nights in May 2024

10/10 Excellent

DAVID JAMES

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people and breakfast were very nice along with the cleanliness and comfy beds.
Stayed 1 night in May 2024

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Well kept, friendly staff, great breakfast
Stayed 1 night in May 2024

8/10 Good

thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a sauna, a few video games and pool table. We had a good nights stay.
Stayed 1 night in May 2024
Response from Kyler Martin on May 15, 2024
Thank you for the wonderful review! It is greatly appreciated.

4/10 Poor

Ruth

Liked: Cleanliness, property conditions & facilities
Close to the highway
Stayed 1 night in May 2024
Response from Kyler Martin on May 15, 2024
I am sorry your stay didn't go as you expected. Please feel free to let us know if you have any questions, comments, or concerns regarding your stay. Have a great day!

8/10 Good

Stanley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was fine and local transportation was free through the local transit system.
Stayed 1 night in May 2024
Response from Kyler on May 8, 2024
Thank you for the great review it is greatly appreciated!

8/10 Good

Kenzie

Liked: Property conditions & facilities
Really clean and had an amazing breakfast!! The whole staff crew was absolutely amazing!!
Stayed 3 nights in Apr 2024
Response from Kyler on May 2, 2024
Thank you for the great review! It is greatly appreciated!

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Rebeka hostest was amazing and helped to lay the best places to eat and what was around close to the hotel
Stayed 3 nights in Apr 2024
Response from Kyler on May 2, 2024
Thank you for the great review! It is greatly appreciated!

10/10 Excellent

Danica

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here!! Was really impressed with the quality of the room
Stayed 1 night in Apr 2024
Response from Kyler on May 2, 2024
Thank you for the great review! It is greatly appreciated!

10/10 Excellent

Chrystal

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Awesome breakfast! Clean, safe and convenient location. Great views of the slopes. Wonderful amenities! The pool, hot tub and sauna were amazing. Our room had a soaking jet spa tub that was wonderful as well. Plenty of fun things for kids and adults to do at the resort. Video games, ping pong, pool table, air hockey! We will be back when in town.
Stayed 1 night in Apr 2024
Response from kyler on Apr 25, 2024
Thank you for the wonderful review! It is greatly appreciated.

2/10 Terrible

Anne

Traveled with family
Disliked: Cleanliness, property conditions & facilities
We have always loved staying here. Our kids have loved it the most. It’s been our go to for a quick staycation because of the location, pool, and great rooms. This was the first time when it felt like we were staying at a different place. Our room was not what we were expecting from the initial booking. Very tight. The bathroom fan was not functional. The toilet seat had a brown smear on it. I’m sure it was from cleaning solution mixed with that from screws in the seat but it was very off putting. For the two day stay, there was a dog next door to us that constantly barked and multiple children above us that pounded on the floor late into the night and early in the morning. Our key cards kept not functioning. The desk clerk said it was probably because of our phones or AirPods. So we would put them in pockets away from everything and it would still happen. Another guest helped me in (with my arms full of stuff) after going to two doors. They said they had had problems as well. It was just not what we’ve experienced ever before from this hotel. I was surprised and bummed because we had all wished we’d just stayed home.
Stayed 2 nights in Apr 2024
Response from Kyler on Apr 22, 2024
I’m so sorry your stay didn’t go as we would hoped it would if you have any questions, comments or concerns regarding your state please feel free to reach out and contact us

6/10 Okay

Lance

Traveled with family
Liked: Cleanliness, staff & service, amenities
Had an issue with our sink. The front desk was prompt in trying to get it fixed but the issue was not with our sink but the room above us. Every time the room above us used the bathroom it would back up into our sink. It wasn’t a pleasant experience and sadly it wasn’t resolved when we left.
Stayed 2 nights in Mar 2024
Response from Kyler on Apr 22, 2024
I’m so sorry your stay didn’t go as we would hoped it would if you have any questions, comments or concerns regarding your state please feel free to reach out and contact us

10/10 Excellent

PHILIP

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area was beautiful. Shopping nearby.
Stayed 4 nights in Apr 2024
Response from Kyler on Apr 18, 2024
Thank you for the great review it is greatly appreciated!

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best service and ambiance I’ve seen in years. Great family place.
Stayed 1 night in Apr 2024
Response from Kyler on Apr 15, 2024
Thank you for the great review it is greatly appreciated

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kyler on Apr 15, 2024
Thank you for the great review it is greatly appreciated!

10/10 Excellent

Jolan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, affordable, clean, and breakfast was included. Easy drive to the ski slopes and close to shopping and restaurants.
Stayed 3 nights in Feb 2024
Response from Kyler on Apr 15, 2024
Thank you for the great review it is greatly appreciated!

8/10 Good

DEBBIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Their breakfast and swimming area is very nice
Stayed 1 night in Apr 2024
Response from Kyler on Apr 15, 2024
Thank you for the great review it is greatly appreciated!

10/10 Excellent

Karina

Stayed 1 night in Apr 2024
Response from Kyler on Apr 15, 2024
Thank you for the great review! It is greatly appreciated.

4/10 Poor

Adylin

Stayed 1 night in Mar 2024
Response from Kyler on Apr 22, 2024
I’m so sorry your stay didn’t go as we would hoped it would if you have any questions, comments or concerns regarding your state please feel free to reach out and contact us

8/10 Good

Luke Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
didn't like the beds....all had deep used spots....had to rotate the beds
Stayed 7 nights in Mar 2024
Response from Kyler Martin on Apr 1, 2024
I am sorry your stay didn't go as you expected. Please feel free to let us know if you have any questions, comments, or concerns regarding your stay. Have a great day!

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kyler Martin on Apr 1, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

Annemarie

Traveled with partner
Liked: Cleanliness
Great hot tub and sauna for apres ski!
Stayed 1 night in Mar 2024
Response from Kyler Martin on Apr 1, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

Krista

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and kind. Clean, quiet with fun amenities. Would definitely recommend.
Stayed 2 nights in Mar 2024
Response from kyler on Mar 28, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

Josh

Liked: Amenities
Great buffet included, Hottub and pool, and close to ski resorts.
Stayed 4 nights in Mar 2024
Response from kyler on Mar 28, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

Kelli, Billings

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from kyler on Mar 28, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

Arturo, Santa Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place for a ski vacation. Great pool
Stayed 1 night in Mar 2024
Response from kyler on Mar 28, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location. Clean room
Stayed 2 nights in Mar 2024
Response from kyler on Mar 28, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from kyler on Mar 28, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

Jennifer

Stayed 2 nights in Mar 2024
Response from Kyler on Apr 15, 2024
Thank you for the great review it is greatly appreciated!

10/10 Excellent

Johnnie, Chubbuck

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family atmosphere! Staff very friendly!
Stayed 1 night in Mar 2024
Response from kyler on Mar 28, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from kyler on Mar 28, 2024
Thank you for the wonderful review! It is greatly appreciated.

8/10 Good

Pia

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff ate nice
Stayed 2 nights in Mar 2024
Response from Kyler on Mar 15, 2024
Thank you for the great review! It is greatly appreciated

8/10 Good

mark, chandler

Traveled with group
Liked: Amenities, property conditions & facilities
Very nice
Stayed 1 night in Mar 2024
Response from Kyler on Mar 14, 2024
Thank you for the great review it is greatly appreciated!

10/10 Excellent

Paul Douglas

This is a hotel near the interstate, which is a good location for both traveling and for skiing at Park city Mountain resort, and or the canyons. It’s a long way from the classic old town of Park city, but if that’s of interest you pick this hotel.
Stayed 5 nights in Mar 2024
Response from Kyler on Mar 12, 2024
Thank you for the great review it is greatly appreciated!

8/10 Good

Braxton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Kyler on Mar 12, 2024
Thank you for the great review it is greatly appreciated!

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Kyler on Mar 12, 2024
Thank you for the great review it is greatly appreciated!

10/10 Excellent

Miriam

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Love the homey feel of the lobby. Solid breakfast included, comfortable and had everything we needed.
Stayed 1 night in Mar 2024
Response from kyler on Mar 5, 2024
Thank you for the wonderful review! It is greatly appreciated.

8/10 Good

Vladisalv

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Easy access to shops and restaurants. Less then 10 minutes away from Canions Village by car. Nice pool, hot tub and dry sauna. Would have been 5 stars if the pool and air hockey tables were complimentary.
Stayed 5 nights in Feb 2024
Response from kyler on Mar 5, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, amenities
Nice pool and breakfast
Stayed 5 nights in Feb 2024
Response from kyler on Mar 5, 2024
Thank you for the wonderful review! It is greatly appreciated.

8/10 Good

Angela

Traveled with group
Liked: Cleanliness, staff & service, amenities
n/a
Stayed 4 nights in Feb 2024
Response from Kyler on Feb 28, 2024
Thank you for the great review! It is greatly appreciated.

10/10 Excellent

Ashley

Liked: Staff & service, amenities, property conditions & facilities
The person at the front desk was amazing! Maintenance was also very helpful when our door would not open. Our stay was excellent.
Stayed 1 night in Feb 2024
Response from Kyler on Feb 28, 2024
Thank you for the great review it is greatly appreciated!

10/10 Excellent

TAMSEN, Wilson

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2024
Response from Kyler on Feb 28, 2024
Thank you for the great review it is greatly appreciated!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Just right
Great location, Great staff ( Rebecka and Liz) were awesome, but a little outdated. Overall wonderful spot in Park City.
Stayed 5 nights in Jan 2024
Response from Kyler on Feb 22, 2024
Thank you for the great review it is greatly appreciated!

10/10 Excellent

Kevin Lee

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. The computers were down upon arriving a little early, but Kyle (I think that's his name) was able to sign us in on his personal phone. Everyone was so helpful and kind. The room cleanimg staff could have done a little better job. I will definitely stay again, though.
Stayed 3 nights in Feb 2024
Response from Kyler on Feb 22, 2024
Thank you for the great review it is greatly appreciated!

8/10 Good

Eileen, Santa Ana

Liked: Staff & service
Disliked: Property conditions & facilities
Front desk staff very helpful and personable. Breakfast was acceptable but could use more variety. Mattress was soft and worn. Lett me achey and tired.
Stayed 7 nights in Feb 2024
Response from Kyler Martin on Feb 20, 2024
Thank you for the wonderful review! It is greatly appreciated.

2/10 Terrible

Jeff

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Room services was really bad and disrespectful because my wife wasn’t speak good English she start an attitude and rushing on us to check out at 11:00am my wife asked for extra 15 minutes but she refused and charged us late fee just for 15 minutes my my brother was staying at the room next door he come and tried to translate for my wife she didn’t listen to him and told him do not interrupt i went down stairs to the reception and asked for a supervisor to complain about the house keeping attitude they said no supervisor available The room service name Stephanie
Stayed 3 nights in Feb 2024
Response from kyler on Feb 20, 2024
I am sorry your stay didn't go as you expected. Please feel free to let us know if you have any questions, comments, or concerns regarding your stay. Have a great day!

10/10 Excellent

Andrew McLean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location and at a reasonable price point. The sauna and hot tub were great after skiing!
Stayed 11 nights in Feb 2024
Response from Kyler Martin on Feb 20, 2024
Thank you for the wonderful review! It is greatly appreciated.

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Kyler Martin on Feb 20, 2024
Thank you for the wonderful review! It is greatly appreciated.

10/10 Excellent

Ceci

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2024
Response from Kyler on Feb 14, 2024
Thank you for the great review! It is greatly appreciated.

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Kyler on Feb 14, 2024
Thank you for the great review! It is greatly appreciated.