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Reviews of Majestic Beach Resort by Royal American Beach Getaways

3.5 out of 5
Majestic Beach Resort by Royal American Beach Getaways
10901 Front Beach Road, Panama City Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 33 out of 91 reviews" "
Rating 8 - Good. 31 out of 91 reviews" "
Rating 6 - Okay. 15 out of 91 reviews" "
Rating 4 - Poor. 3 out of 91 reviews" "
Rating 2 - Terrible. 9 out of 91 reviews" "

8.0/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Cindy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I emailed to find out how to access the fitness Center the day we got there, any I never did get a reply, having to pay for beach chairs is ridiculous, after the amount we paid to stay, they should be no cost
Stayed 21 nights in Feb 2023

4/10 Poor

Litzy

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The place was beautiful however our room was dirty, we had to start by cleaning the dishes they still had food. Took a day and a half and 4 calls to customer service to come and look at our dryer and even than when we got it replaced literally after 3 hours our clothes were still not properly dry they were damp. Very disappointed as soon as we came in my husband said we should came back in march and stay more days but the next morning when we say all the issues it makes it very difficult to want to come back.

10/10 Excellent

Michael

Stayed 4 nights in Oct 2022
Response from Royal American Beach Getaways on Oct 27, 2022
Thank you.

10/10 Excellent

gary

the garage is convenient
Stayed 2 nights in Oct 2022
Response from Royal American Beach Getaways on Oct 27, 2022
Thank you.

10/10 Excellent

Troy

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from Royal American Beach Getaways on Oct 27, 2022
Thank you.

8/10 Good

Cecil

Stayed 2 nights in Sep 2022
Response from Royal American Beach Getaways on Oct 27, 2022
Thank you.

10/10 Excellent

Erin, Blairsville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only downside was there needed to be a curtain in the bedroom. The window was right by one of the lights outside and madr it a little difficult to sleep when you're use to the dark.
Stayed 4 nights in Sep 2022
Response from Royal American Beach Getaways on Oct 1, 2022
Thank you for your comments

10/10 Excellent

Tiffany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it all!
Stayed 2 nights in Sep 2022
Response from Royal American Beach Getaways on Oct 1, 2022
Thank you for your comments

6/10 Okay

Oscar

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
Better bed
Stayed 3 nights in Jun 2022

2/10 Terrible

Dennis

Stayed 2 nights in May 2022

8/10 Good

Nestor

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The condo we stayed in was beautiful. Parking was across the street...making for a pretty long walk during loading/unloading and also every time we went in and out for any reason. The elevator in the parking garage would not work on our last day making for an even longer chaotic walk with a 10 month old baby, a nine yr old, and two wagons pulling our beach gear and belonging up and down two small flights of stairs to. Honestly though besides the long walk and haul the condo, view, and people were great.
Stayed 3 nights in May 2021

8/10 Good

Verified traveler

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and enjoyed my stay. We more than likely be back in future.
Stayed 5 nights in May 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience was AMAZING! To start off and get ur room info and keys and stuff it’s a little confusing but the overall stay and trip was AWESOME!
Stayed 6 nights in Sep 2020
Response from Katie on May 11, 2021
We are so overjoyed to know you enjoyed your experience with us! We appreciate your feedback about check-in and will use this feedback to further our guest experience. We hope that you will join us again soon for another beautiful beach vacation!

8/10 Good

Verified traveler

Stayed 3 nights in May 2021

10/10 Excellent

Ann H.

Liked: Cleanliness
Excellent mini vacay.
Experience renting this property was amazing. No issues. No regrets. Definitely will consider coming back.
Stayed 2 nights in Apr 2021

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ocean view, clean. To many teens taking over the whole area thur-Sunday
Stayed 5 nights in Apr 2021
Response from Katie on May 11, 2021
We are so happy to know you enjoyed your visit with us! We hope that you will join us again soon for another beautiful beach vacation!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Mar 2021
Response from Katie on Apr 16, 2021
We are thrilled to know that you enjoyed your stay with us at Royal American Beach Getaways! We appreciate your kind 5 star recommendation and can't wait to welcome you back again soon for another beach vacation!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good experience for the price. It would have been nice to have a cleaning and/or towel service.
Stayed 6 nights in Mar 2021
Response from Katie on Apr 16, 2021
Thank you for the 4 star rating! We hope to have you join us again soon at Royal American Beach Getaways!

8/10 Good

Katy

Stayed 4 nights in Feb 2021
Response from Celeste O'Neil on Mar 17, 2021
Thank you for your stay with Royal American Beach Getaways. We are happy to hear you had a wonderful stay with us. We look forward to your next beach getaway.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2020
Response from Celeste O on Jan 8, 2021
Thank you for your recent stay with us. We are happy to hear that you had a great stay with us. We look forward to your next beach getaway.

2/10 Terrible

Richard

Traveled with family
They don’t care
I did not get to make the trip and stay at this place I had a family emergency so I am mad at the fact that I couldn’t get a refund for my stay I will never use this site again
Stayed 2 nights in Dec 2020
Response from Celeste O on Jan 8, 2021
We are sorry to hear you were not able to come for your vacation.

8/10 Good

Amber, Brandon, MS

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place was very nice and the beds were very comfortable. The balcony view was amazing. The only downfalls we had at this place was the following: The site shows the room with 3 bedrooms and a bunk bed has two balcony bedrooms, this was not the case, there was only one balcony bedroom. The site also states free parking, but you have to pay for more than 2 vehicles. They leave wrist bands to wear to access property amenities, but if you do not return all wrist bands they will charge $10 a piece, these wrist bands couldn’t be any more than maybe $2 to even make. Luckily, we were able to find all wrist bands to leave. Other than those few things, this place was very nice, clean, and comfortable. We enjoyed our stay.
Stayed 4 nights in Nov 2020
Response from Celeste O'Neil on Dec 2, 2020
Thank you for your recent stay with us. We are happy to hear you had a wonderful Beach Getaway. We look forward to your next vacation with Royal American Beach Getaways.

10/10 Excellent

LaTysa

Stayed 3 nights in Nov 2020
Response from Celeste O on Jan 8, 2021
Thank you for your recent stay with us. We are happy to hear that you had a great stay with us. We look forward to your next beach getaway.

8/10 Good

Sara

Stayed 4 nights in Nov 2020
Response from Celeste O on Jan 8, 2021
Thank you for your recent stay with us. We are happy to hear that you had a great stay with us. We look forward to your next beach getaway.

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and very convenient.
The room was very comfortable but a little outdated. Great view. WiFi was fine. We did not use the TV but the channel selection card listed an abundance of available stations. I was disappointed in the 3rd party booking agent. The add on fees and mandatory costs almost doubled the price of the room and you don’t know it until you confirm and they charge your card. Remote checkin was very convenient and the sugar white beach was right out the back door. Sunsets were absolutely beautiful.
Stayed 4 nights in Nov 2020
Response from Celeste O'Neil on Dec 2, 2020
Thank you for your recent stay with us. We are happy to hear you had a wonderful Beach Getaway. We look forward to your next vacation with Royal American Beach Getaways.

8/10 Good

Wesley, Marion, IN

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved staying here! Beautiful view off the balcony it was very clean & well appointed. A couple of things: The cabinet door under kitchen sink is loose on right side its barely attached, also the hairdryer in the bathroom needs anchored to the wall its about to fall off. Toilet paper holder is loosey goosey, every time you would use toilet paper the roll would just fall off, no cooking utensils besides a ladle :( Over all it was a nice stay! Just needs a little maintenance here and there.
Stayed 4 nights in Oct 2020
Response from Celeste O'Neil on Dec 2, 2020
Thank you for your recent stay with us. We are happy to hear you had a wonderful Beach Getaway. We look forward to your next vacation with Royal American Beach Getaways. Thank you for your feedback on the issues you had in your unit. I will be sure to pass this onto maintenance so we can get them addressed.

6/10 Okay

Ashley

Stayed 7 nights in Sep 2020
Response from Celeste O on Oct 11, 2020
Thank you for your recent stay with us. We are happy to hear you had a great vacation.

6/10 Okay

Shawna, Nashville

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The room was great, it was clean and had everything we needed other than some little things like scissors and good knives. Gorgeous view of the ocean off our balcony! We were very disappointed that we were almost the only guests wearing masks though and even more upset that most of the staff weren't wearing masks. We were just wanting to get away and enjoy a much-needed break while still being careful and social distancing. We didn't go out to eat or do anything to put ourselves at risk, so it really sucks when the hotel you're staying at can't be bothered to put their guests at ease by simply enforcing that their employees and guests wear masks while in the building. I would've given 5 stars if they had made some effort to keep their guests safe during a world wide pandemic.
Stayed 7 nights in Sep 2020
Response from Celeste O on Oct 11, 2020
Thank you for your resent stay with us. I am sorry to hear you had some issues during your stay. Our guest are very important to us.

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2020
Response from Celeste O on Oct 11, 2020
Thank you for your recent stay with us. I am happy to hear you had a wonderful vacation. We look forward to your next beach getaway with us.

2/10 Terrible

Verified traveler

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I don’t like the security of the parking lot they are not good at that job ..
Stayed 3 nights in Sep 2020
Response from Celeste O on Oct 11, 2020
I am sorry to hear you had issues with Security and parking at the property.

10/10 Excellent

Bobby

Stayed 4 nights in Aug 2020
Response from Celeste O on Oct 11, 2020
Thank you for your recent stay with us. I am happy to hear you had a great beach getaway. We look forward to your next beach getaway with us.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2020
Response from Celeste O on Aug 25, 2020
Thank you for your recent stay with us. We are happy to hear you had a great stay. We look forward to your next vacation with us.

10/10 Excellent

David W.

Liked: Cleanliness
Nice little unit.
No problems, enjoyed the beach and the water. Unit was clean and enjoyable.

8/10 Good

Stacey

Stayed 6 nights in Jul 2020
Response from Celeste O on Aug 12, 2020
Thank you for recent stay with us. It is great to hear you had a great stay.

10/10 Excellent

Kyle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2020
Response from Celeste O on Aug 12, 2020
Thank you for your recent stay with us. We are happy to hear you had a great time.

2/10 Terrible

Majesticbeachre, Panama city beach flrifa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad service for parking pass bands acces for the besch seets not good im not come back not more to this condominium
Stayed 5 nights in Jun 2020
Response from Celeste O on Aug 12, 2020
We are sorry to hear you had issues during your stay. Thank you for your feedback.

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service
Stayed 3 nights in May 2020

8/10 Good

Verified traveler

Stayed 3 nights in May 2020

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
Stayed 4 nights in Mar 2020
Response from Celeste O on Mar 31, 2020
Thank you for your review.

6/10 Okay

Mike

Stayed 6 nights in Mar 2020

10/10 Excellent

Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELLENT!! Excellent excellent EXCELLENT. Everything about the Majestic Resort was one of a kind. We will definitely stay here every chance we get for vacation. Clean, great location, on the beach, beach views. Just everything about our stay was awesome. Also parking is included. There were so many small things we loved about our stay including not having to carry a key around everyday. It was also very safe. Thank you to Expedia as well for great updates and ensuring we had a great stay!
Stayed 5 nights in Mar 2020
Response from Celeste O on Mar 31, 2020
We are happy to hear that you had a wonderful stay with us. We look forward to your next getaway with us.

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It was pretty good considering it to be a beach property.
Stayed 3 nights in Mar 2020
Response from Celeste O on Mar 31, 2020
We are happy to hear you had a wonderful vacation with us. We look forward to your next beach getaway.

8/10 Good

Phoebe

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020
Response from Celeste O on Mar 31, 2020
Thank you for your great review. We look forward to your next vacation with us.

8/10 Good

Riley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from Celeste O on Mar 31, 2020
Thank you for your review. We look forward to your next vacation with us.

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the privacy on balcony. Loved the secure entrance. Did not like not having a peephole to see who was at door. Didn’t like that we were led to believe health club & Theater were available for our use at no extra charge.
Stayed 3 nights in Jan 2020
Response from Celeste O on Feb 20, 2020
Thank you for your review of your stay. We appreciate your business. I will be sure to look into the concerns you had about the health club & theater.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful just wish it was more informative
OVERALL it was a great stay however it would of been nice to know the hassel you have to go through first you have to check in down the road at a complete different place ... the people at the desk at majestic dont seem to help to much all they could say was well the rooms here but we dont have anything to do with it you have to go through royal ... no very close handicap parking spots so we had to make multply trips to go get the car and drive to the front doors Bar and grill closed for the season The gift shop inside only open like 8a to noon Just things I think people staying would like to know
Stayed 3 nights in Dec 2019
Response from Celeste O on Jan 14, 2020
I was sorry to hear that your recent stay with Royal American Beach Getaways did not meet your expectations, but glad you brought these issues to our attention. I will be sure to pass this review to Majestic COA so they may look into some of the issues had at the building. We are always striving to improve our service and product, and guest feedback helps us to do that. Thank you for your business

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was cold and we can’t get in to the pool that’s only but everything was ok
Stayed 3 nights in Dec 2019
Response from Celeste O on Jan 1, 2020
Thank you for your recent stay with us. I am sorry to hear the pool was to cold to get into... We look forward to your next stay with us.

2/10 Terrible

Lorena

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible service
In my opinion is my last time i book thru royal, is the worst service i ever had. We had issues with the refrigerator because it was not cooling our food and drinks and we where afraid to loose all the food that we had bought and they told us to get ice and put our food their to keep it cool. If im paying good to stay at this condo they should at least have good appliances working well. Dissapointed but i learned from this.
Stayed 4 nights in Nov 2019
Response from Celeste O on Jan 1, 2020
I was sorry to learn that your recent stay with Royal American Beach Getaways did not meet your expectations. I am glad you brought this to our attention. We did try to accommodate you the night you arrived. We offered to move you to another unit. But that was not an option for you. We work hard to make sure all appliances and items in unit are in good working condition for all of our guest.

2/10 Terrible

Darrick

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2019
Response from Celeste O on Jan 1, 2020
I was sorry to learn that your recent stay with us did not meet your expectations.