Dear Joe,Thank you for choosing to stay with us and for providing feedback. We are reviewing your comments in detail with our team and will do all that we can through our Housekeeping and Maintenance teams to address the concerns that you shared here. Our entire property is professionally treated by Hulett Pest Control and we will ensure that their team re-treats the areas in and around the guest room in which you stayed. We are grateful to have had you as our guest and will look forward to having the opportunity to serve you better here in the future.Sincerely,

Dear Franklin,Thank you for choosing to stay with us and for taking time out to provide our team with an excellent 5 out of 5 rating. We are pleased that you chose to stay with us and will look forward to the opportunity to serve you well here again in the near future.Sincerely,Roger Brown

Dear Lois,Thank you for taking your time our to review your experience with us. I do apologize if any part of your stay was not as you would have expected. Our property is older but we do maintain it to the Hilton Brand standard conducting a quarterly deep cleaning and preventative maintenance program on all of our guest rooms and renovating to the Hilton Brand cycle as required. We will review the guest room in which you stayed and address any needs in regard to your feedback. Our AT&T Stay Connected Wireless is typically extremely reliable and only shows issues if an individual access point goes off line. We do not show record from Hilton with this during your stay but will double check this access point to ensure it is fully functioning. We are having a full upgrade to our wireless system and that will be completed next week but our current system should not be impacted.Thank you for choosing to stay with us and we will look forward to serving you better here in the future.Sincerely,Roger Brown

Dear Anna,Thank you for choosing to stay with us and for taking your time out to provide our team with an excellent 5 out of 5 rating. We are very pleased to hear that you enjoyed your stay with us. We will be looking forward to serving you well here again in the near future.Sincerely,Roger Brown

Dear Jodi-Ruth,Thank you for choosing to stay with us and for taking your time out to review your experience. I do apologize if any part of your stay was anything less than expected. Our Engineering preventative maintenance team services our AC units every quarter and as needed but we will review the functionality of this unit and ensure any issue is corrected and or replace the unit. In the future please do ask about a room change at any time. We are grateful for your business here and we will be looking forward to serving better in the near future.Sincerely,Roger Brown

Dear Adrian,Thank you for choosing to stay with us and for providing our team with an excellent 5 out of 5 rating. We are very pleased to hear that you enjoyed your stay with us and found our accommodations to be clean and quiet.We are grateful to have had you as our guest and will be looking forward to serving you well here again in the near future.Sincerely,Roger Brown

Dear Jody Marie,Thank you for choosing to stay with us and for providing our team with an excellent 5 out of 5 rating. We are very pleased to hear that you enjoyed your stay with us and that you enjoyed our pool area during your visit.We are grateful to have had your business here with us and we will be looking forward to serving you well here again in the near future.Sincerely,Roger Brown

Dear George D,Thank you for choosing to stay with us and for providing our team with an excellent 5 out of 5 rating. We are very pleased to hear that you enjoyed your stay with us and that our location proved to be convenient for you.We are grateful to have had you as our guest and will be looking forward to serving you well here again in the near future.Sincerely,Roger Brown

Dear Liz,Thank you for choosing to stay with us and for providing your feedback here. I do apologize if any part of your recent stay was not as you would have expected. We are still under the same ownership and management group here for the past 8 years. While our property is older we are still committed to following the Hilton protocols for preventative maintenance, deep cleaning and renovations. We will identify and review the guest room in which you stayed and address it accordingly. Your detailed comments will be reviewed with our team as this is not the expectation we have for our guests. We hope to have the opportunity to serve you again here and show you an improved experience. Sincerely,Roger Brown

Dear Ted,Thank you for choosing to stay with us and for providing our team with an excellent 5 out of 5 rating. I am happy to hear that you enjoyed your stay with us and found our location to be convenient for you. We hope to have the opportunity to serve you well here again in the near future.Sincerely,Roger Brown

Dear Kathy,Thank you for choosing to stay with us and for providing your feedback here. We are grateful to have had you as our guest and do apologize if any part of your stay was not as you would have expected. Our guest room maximum occupancy is 4 guests so we will ensure to make certain this is properly communicated to all sites. We do not place linens on pull out beds prior to occupancy unless requested to ensure they stay fresh. Our property does employ a professional local pest control company Hulett and we will ensure that the areas in and around your guest room are re-treated. Palmetto bugs do like to try to find their way inside . We will ensure that our maintenance team addresses the additional items that you shared. Thank you for your kind words for our Staff here and we will look forward to serving you better here in the near future.Sincerely,Roger Brown

Dear Delano,Thank you for choosing to stay with us and for providing feedback here. I do apologize if any part of your stay with us was not as you would have expected. Our Front Office Manager has attempted to reach out to you directly to discuss your stay.We are grateful to have had you as our guest and will be looking forward to having the opportunity to serve you better here in the near future.Sincerely,Roger Brown

Thank you for taking a moment to share your experience with us, we appreciate your feedback. Thank you for choosing the DoubleTree by Hilton, we look forward to seeing you again soon. Safe Travels.

Dear Etta,Thank you for choosing to stay with us and for providing our team with an excellent 5 out of 5 rating. We are grateful for your kind feedback and hope to have the opportunity to have you back as our guest again in the near future.Sincerely,Roger Brown

Dear Shafray,Thank you for choosing to stay with us and for providing our team with an excellent 5 out of 5 rating. We are very pleased to hear that you enjoyed your stay with us.We are grateful to have had you as our guest and will be looking forward to serving you well here again in the near future.Sincerely,Roger Brown

Dear Dori,Thank you for choosing to stay with us and for providing our team with a favorable rating. Our guest's feedback is very important for us and we will utilize it and work to improve upon the areas that you suggest. We are grateful for your business and hope to have the opportunity to serve you even better here in the near future.Sincerely,Roger Brown

Dear Bala,Thank you for choosing to stay with us and for providing our team with an excellent 5 out of 5 rating. Our guest's feedback is very important for us and your kind review is very much appreciated.We are grateful for your business and hope to have the opportunity to serve you well here again in the near future.Sincerely,Roger Brown

Dear Catherine,Thank you for choosing to stay with us and for providing your feedback rating here. I do apologize if any part of your stay was not as you may have expected. We are grateful to have had the opportunity to have you as our guest here and we will look forward to serving you better here in the future.Sincerely,Roger Brown

Dear Vincenzo,Thank you for choosing to stay with us and for taking your time out to provide our team with an excellent 5 out of 5 rating. We are pleased to hear that you had a great experience with us and hope to be able to serve you well here again in the near future.Sincerely,Roger Brown

Dear Gladys,Thank you for choosing to be our guest and for providing your feedback here. I do apologize that any part of your stay was not exactly as you would have expected. We do maintain requested room types from original reservations made and I do apologize if the room type reserved was not what you had really wanted. We will research your stay and ensure that they issue you had reported is properly attended to. Thank you once again for your feedback and we will be looking forward to serving you better here in the near future.Sincerely,Roger Brown

Dear Matthew,Thank you for choosing to stay with us. I do apologize if any part of your stay was anything other than exceptional. I will be reviewing your comments with our Housekeeping and Maintenance teams to ensure they are aware of the concerns you shared. We will do all that we can to better address the room in which you stayed.We are grateful for your business and will be looking forward to serving you better here in the near future.Sincerely,Roger Brown

Dear David,Thank you for choosing our hotel. We are grateful for your business. I am pleased to hear that you had a great experience with our hotel and we thank you for providing our team with an excellent 5 out of 5 rating.We will look forward to having the opportunity to serve you well here again in the near future.Sincerely,Roger Brown

Dear Nicole,Thank you for choosing to stay with us and for providing feedback here. We do apologize if any part of your stay was anything other that exceptional.We appreciate your business and will be looking forward to serving you better here in the near future.Sincerely,Roger Brown

Dear Stefania,Thank you for choosing to stay with us and for providing our team feedback here. We are grateful to have had you as our guest. We will review your feedback with our Housekeeping and Maintenance teams and do all that we can to improve upon the issue that you shared here. We are an older hotel but our team does all that we can to make it comfortable for our guests. We hope to have the opportunity to serve you better here in the near future.Sincerely,Roger Brown

Thank you for choosing to stay with us and for providing feedback here. I do apologize if any part of your stay was not to your liking. We are reviewing your feedback with our team as we continue to work to improve upon our product and services. We hope to have the opportunity to serve you better here in the future.Sincerely,

Dear Roy,Thank you for choosing to stay with us and for providing our team with a favorable rating. We are grateful to have had you as our guest and will look forward to serving you even better here in the near future.Sincerely,Roger Brown

Thank you for taking a moment to share your experience with us, we appreciate your feedback. The charges for parking and breakfast are clearly stated on the Hilton website, as well as the Expedia website. There are breakfast included rates available on Expedia and the Hilton site. We hope this makes your next booking easier. Thank you choosing the DoubleTree. Safe Travels.

Thank you for taking a moment to share your experience with us! We appreciate your feedback. I am thrilled to see that you enjoyed your time here. Our team is looking forward to seeing you again soon. Safe Travels!

Thank you for taking a moment to share your experience with us! We appreciate your feedback. I am thrilled to see that you enjoyed your time here. Our team is looking forward to seeing you again soon. Safe Travels!

Thank you for taking a moment to share your experience with us! We appreciate your feedback. I am thrilled to see that you enjoyed your time here. Our team is looking forward to seeing you again soon. Safe Travels!

Thank you for taking a moment to share your experience with us! We appreciate your feedback. I am thrilled to see that you enjoyed your time here. Our team is looking forward to seeing you again soon. Safe Travels!

Dear Jose,Thank you for choosing to stay with us and for providing feedback here. I do apologize that you found any part of your stay to be anything other than exceptional. We do treat our entire property both inside and outside by a third party professional pest control company. We will review and ensure that the areas in and around your guest room are treated accordingly.Thank you again for your time and feedback.Sincerely,Roger Brown

Dear Keith,Thank you for choosing to be our guest and for taking time out to rate your experience here. We are grateful for your favorable feedback and are pleased to hear that you had an excellent experience. We will be looking forward to serving you well here again in the near future.Sincerely,Roger Brown

Dear Ian,Thank you for choosing to be our guest and for taking time out to rate your experience here. We are grateful for your excellent 5 out of 5 rating. Your kind words for our staff and property are very greatly appreciated. We will be looking forward to serving you well here again in the near future.Sincerely,Roger Brown

Dear Mercedes,Thank you for choosing to stay with us and for providing us with a favorable rating. We are grateful to have had you as our guest. We will review the guest room in which you stayed and do all that we can to address the items you shared in regard to the guest bathroom.We do appreciate your business here and will be looking forward to serving you even better in the near future.Sincerely,Roger Brown

Dear Bradley,Thank you for choosing to be our guest. I do apologize if any part of your stay with us was anything less than you had expected. We are grateful to have had you as our guest and will look forward to having the opportunity to provide you with an improved experience here in the future. Sincerely,Roger Brown

Dear Andrea,Thank you for choosing to stay with us and for providing your feedback here. I do apologize if any part of your stay was anything less than exceptional. We will identify your guest room and have our in house maintenance and housekeeping teams do all that we can to address the issues that you shared here.We are grateful for your business and will look forward to having the opportunity to serve you better here in the near future.Sincerely,Roger Bronw

Dear Donna,Thank you for choosing to stay with us and for providing our team with a favorable rating. I'm pleased to hear that you had a good experience with us. We will double check on the internet access point nearest to your guest room to ensure there is full functionality. Our service with AT&T Hilton Stay Connected Internet is typically very reliable. Thank you again for your time and feedback and we will be looking forward to serving you even better here in the near future.Sincerely,Roger Brown

Dear Donal,Thank you for choosing to be our guest and for providing our team with an excellent rating. Our guest's feedback is very important for us and we are pleased to hear that you had a great experience here with us. We are grateful to have had you as our guest and we will be looking forward to serving you well again here in the near future.Sincerely,Roger Brown

Dear Armenia,Thank you for choosing to be our guest and for taking your time out to provide our team with an outstanding 5 out of 5 rating. Your kind review is very much appreciated. We will be looking forward to having you back as our guest again in the near future.Sincerely,Roger Brown

Dear Jackie,Thank you for choosing to be our guest. I do apologize that any part of your stay was less than exceptional. We will have our housekeeping and maintenance teams do all that we can to address the issues that you shared here. Your feedback is very much appreciated and we will look forward to providing a problem free experience for you during your next stay.Sincerely,Roger Brown

Dear Michael,Thank you for choosing to stay with us and for taking your time out to provide our team with an excellent 5 out of 5 rating. Our guest's feedback is very important for us and I'm pleased to hear that you had an enjoyable stay with us.We are grateful for your business and hope to be able to serve you well here again in the near future.Sincerely,Roger Brown

Dear David,Thank you for choosing to stay with us and for taking your time out to provide our team with an excellent 5 out of 5 rating. Our guest's feedback is very important for us and I'm pleased to hear that you had an enjoyable stay with us and found our property to your liking.We are grateful for your business and hope to be able to serve you well here again in the near future.Sincerely,Roger Brown

Dear Nick,Thank you for choosing our hotel and for taking time out to provide our team with an excellent 5 out of 5 rating. We are very pleased to hear that you had a great experience with us.We hope to have the opportunity to serve you well again here in the near future.Sincerely,Roger Brown

Dear Philip,Thank you for taking your time out to review your experience and for providing our team with a favorable rating. We are pleased to hear that you had an enjoyable stay here. We will have our Pest Control Company Hulett retreat the areas in and around your guest room to eliminate any pests. I do apologize that this in any way impacted your stay with us.We are grateful for your business and will look forward to serving you even better here in the near future.Sincerely,Roger Brown

I do apologize that we are unable to make adjustments to 3rd party bookings. Please do reach out to your original booking agent to share your experience.Thank you for sharing your concerns and we hope to be able to serve you well here in the future.Sincerely,Roger Brown

Dear Ilissa,Thank you for choosing to stay with us and for providing our team with a favorable response. I'm pleased to hear that you had a good experience here with us. We are grateful to have had you as our guest and will be looking forward to serving you even better here again in the near future.Sincerely,Roger Brown

Dear Kelly,Thank you for choosing to stay with us and for providing our team with an Excellent 5 out of 5 rating. I'm very pleased to hear that you had a great experience here with us. Your kind words for our team are very much appreciated.We are grateful to have had you as our guest and we will be looking forward to serving you well here again in the near future.Sincerely,Roger Brown

Dear Besnik,Thank you for choosing to stay with us and for providing your feedback here. We will review the guest room in which you stayed and do all that we can to improve upon the condition of the guest bathroom through our in house engineering preventative maintenance program. We are grateful to have had you as our guest and will be looking forward to serving you better here again in the near future.Sincerely,Roger Brown