4/10 Poor
Lori K
Traveled with family and small children
Apr 30, 2024
First off we had nothing but trouble with our room key cards. We had to have them reset every time we left our room. The common areas were dirty (lobby, elevators, entrance). The parking for this facility is a joke. Not enough spaces, very tight spaces, and the method used for paying was not very user friendly. The staff was unprofessional and unkept. The waterpark is very small and the number of people utilizing the facility made it very crowded. The room was adequate, but seemed a little high priced for what we got. The place gets overrun with families and unsupervised children. The most startling thing (and this is in no way the hotels doing) was a 12-13 year old boy who got on the elevator with me, was clearly using drugs or had been drinking…seriously, where are the parents. I’d stir clear of this place if you’re looking for a family friendly, clean, well managed property.
Lori K
Stayed 2 nights in Apr 2024