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Reviews of Carter Caves State Resort Park

3 out of 5
Carter Caves State Resort Park
344 Caveland Dr, Olive Hill, KY

Reviews

9.0

Wonderful

Rating 10 - Excellent. 263 out of 453 reviews" "
Rating 8 - Good. 150 out of 453 reviews" "
Rating 6 - Okay. 29 out of 453 reviews" "
Rating 4 - Poor. 6 out of 453 reviews" "
Rating 2 - Terrible. 5 out of 453 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the checkin with Cassandra (also had previously spoken by phone with Cassandra prior to arrival to make a room location request, she was wonderful then, too) and Alyssa (newbie staff trainee) along with asking advice with front desk Karli the next night(she gave us excellent directions and suggestion about other local places to visit) the 2 Welcome Center staff members (forgot to note names), the lodge restaurant hostess, waitress and cook (such a great experience of service with quality and quantity of the food- lightly corneal coated fish dinner one of best), Bat cave tour guide Jamison (such an excellent job with her fun interaction with the us while delivery on an amazing education of cave history) everyone was superbly dedicated above and beyond to make sure our experience at Carter Caves was memorable not only for the uniqueness of the beautiful wonders of the 7 natural bridges ( also told by Cassandra to take the short trail behind the welcome center to the largest natural circular bridge, if you only visit one, because of its extended size and curvature with walk thru ability it’s more picturesque) and the different cave options to tour, all set in the beautiful Eastern Hills of Kentucky….. the trip became so much more enhanced and delightful with the generosity of the experiences we had with every interaction with the staff whom genuinely feel like they are welcoming you into their home and family for a few days! Wonderful experience especially memorable!
Stayed 2 nights in May 2024
Response from Front Desk, Carter Caves State Resort Park on May 21, 2024
Thank you so much Kathy! It was a pleasure speaking to you at check in and at check out. We're so pleased that you enjoyed your stay here, and appreciate all of your good comments and praises; as our goal is to make everyone feel like Carter Caves is their home away from home. We look forward to your visit again, and please do not wait so long next time to celebrate your Wedding Anniversary at Carter Caves.

8/10 Good

Gladys and Rozell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in May 2024
Response from Front Desk, Carter Caves State Resort Park on May 16, 2024
Thank you for your review! Please come back and see us again soon!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay here on our trips to Tn. Always affordable and good food.
Stayed 1 night in May 2024
Response from Front Desk, Carter Caves State Resort Park on May 12, 2024
Thank you for your review! Please come back and see us again soon!

10/10 Excellent

Courtney

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
Really cute room and excellent location. Could use some updating, painting, etc. but overall excellent time and stay!
Stayed 2 nights in May 2024
Response from Front Desk, Carter Caves State Resort Park on May 11, 2024
Thank you so much for your review! Please come back and see us again soon!

10/10 Excellent

William

Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from Front Desk, Carter Caves State Resort Park on May 11, 2024
Thank you so much for your review! Please come back and see us again soon!

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun weekend exploring the caves and area
Stayed 4 nights in Apr 2024
Response from Front Desk, Carter Caves State Resort Park on May 11, 2024
Thank you so much for your review! Please come back and see us again soon!

8/10 Good

Elizabeth J

Liked: Cleanliness, staff & service, property conditions & facilities
I am a hiker and love the many trails at thus site. This state park has a lot of wear and tear. It has paint and upkeep issues.
Stayed 2 nights in May 2024
Response from Front Desk, Carter Caves State Resort Park on May 7, 2024
Thank you for your review! We are trying to do some upgrades to the painting and further upkeep. Due to it being an older building, we'll have issues that come across on a moment's notice. We appreciate you coming, and love to hear that you enjoyed the hiking trails. Please come back and see us again soon!

10/10 Excellent

Steven

Stayed 1 night in Apr 2024
Response from Front Desk, Carter Caves State Resort Park on May 17, 2024
Thank you for your review! Please come back and see us again soon!

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around the lodge is beautiful! I didn’t have time to hike any trails or visit the caves but I definitely plan on doing so in the future.
Stayed 1 night in Apr 2024
Response from Front Desk, Carter Caves State Resort Park on Apr 26, 2024
Thank you so much for your review. We really appreciate your input on the scenery. Please come back and see us again soon!

6/10 Okay

Brian

Liked: Staff & service
Peaceful but very old property
Stayed 2 nights in Apr 2024
Response from Front Desk, Carter Caves State Resort Park on Apr 22, 2024
Thank you for your review! We do hope that you come to see us again in the future.

10/10 Excellent

Jared

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024
Response from Front Desk, Carter Caves State Resort Park on Apr 17, 2024
Thank you so much for your review!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk, Carter Caves State Resort Park on Apr 17, 2024
Thank you so much for your review!

10/10 Excellent

Martha

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting
Stayed 2 nights in Apr 2024
Response from Front Desk, Carter Caves on Apr 15, 2024
Thank you for your review! Please come back soon!

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly at the check in desk and restaurant. A1 room with refrigerator.
Stayed 1 night in Apr 2024
Response from Front Desk, Carter Caves on Apr 15, 2024
Thank you so much for your review! Please come back and see us again soon.

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for a family vacation
Stayed 2 nights in Mar 2024
Response from Front Desk, Carter Caves State Resort Park on Apr 14, 2024
We are so glad your family enjoyed the park! Thank you for your review. Come back and see us!

6/10 Okay

Dovel

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
We stayed at the Lodge. Let me start with the positives, room was clean and rate was really good. However, we stayed on the lower floor since there was no luggage racks or elevator. Sadly, we could hear everything through the ceiling. It sounded like they were roller skating up there. It’s so bad that I heard them unzip a bag. They desperately need to put some deadening noise barrier in ceiling and walls. My wife had an injuring on one of the trails. A wooden step was loose at one of the bridges and caused her to fall. If you’re looking for a cheap place to stay, this is it. If you’re looking for peace and quiet, better stay on upper floor but you’ll be lacking your stuff up the stairs.
Stayed 2 nights in Apr 2024
Response from Front Desk, Carter Caves State Resort Park on Apr 19, 2024
I'm so sorry that your stay was less than satisfactory. We've attempted several solutions to put some sound deadening into the floors; however due to the old infrastructure we've been unsuccessful in doing so. As well, we did have our recreation staff check into the step at the Raven Bridge, and they have been assessing it. We do value the input of our guests, and we appreciate your review! Please come back and see us again soon.

10/10 Excellent

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the cabin we stayed in! 2 bedroom, 2 baths, clean with all the pots, pans and dishes we needed in the kitchen. We enjoyed a fie in the fireplace one evening with easy access to firewood and starter at the lodge! The cave tour was fun for adults and 6 yr old child! The tour guide was great with our 6 yr old, who had many questions, answering them all with patience and a great listening ear and sense of humor! The benches at the playgound near the lodge need painting or to be replaced. Better signage where road splits between lodge and cabin roads would be helpful especially when arriving after dark. That is the only criticism I have
Stayed 2 nights in Apr 2024
Response from Front Desk, Carter Caves State Resort Park on Apr 13, 2024
We are so glad you and your family enjoyed your stay. Thank you so much for your review and for bringing those needs to our attention. We will alert the appropriate departments.

10/10 Excellent

William

Stayed 1 night in Apr 2024
Response from Front Desk, Carter Caves State Resort Park on Apr 9, 2024
Thank you for your feedback!

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Front Desk, Carter Caves on Apr 4, 2024
Thank you so much for your review! Please come back and see us again soon!

8/10 Good

Charlene

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 2 nights in the lodge & ate in the dining room for breakfast & lunch. The staff is outstanding - very accommodating, friendly & customer focused. Hiking trails were well marked. Appreciated they still provided a paper map. Lodge room was a bit disappointing - clean with plenty of towels but “tired” looking - definitely need upgrade (as do some of the public areas). Room was very dark (needed overhead lighting or brighter bulbs in lamps) - too dark to read. Each room had a balcony or patio with a nice view. We look forward to returning again.
Stayed 2 nights in Mar 2024
Response from Front Desk, Carter Caves on Mar 26, 2024
Thank you so much for your review, and we appreciate your feedback! I will pass on your comments to the appropriate supervisors, and we hope that you come back to see us again soon.

10/10 Excellent

Theresa

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Worth going off the beaten path for this nice stay! Large, affordable, squeaky, clean room with view of the woods. Right next disc golf course which made for a lovely walk after a long drive. And, pet friendly for an additional $30 per stay. I’d like to come back when I have more time to explore. Internet worked just fine.
Stayed 1 night in Mar 2024
Response from Front Desk, Carter Caves on Mar 26, 2024
Thank you so much for your review! We appreciate your feedback and hope that you come and visit us again soon!

10/10 Excellent

Abgela

Stayed 1 night in Mar 2024
Response from Front Desk, Carter Caves on Apr 5, 2024
Thank you so much for your review! Please come back and see us again soon!

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Front Desk, Carter Caves on Mar 18, 2024
Thank you for your review! Please come back and see us again soon!

10/10 Excellent

Juliette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect setting for enjoying the great outdoors. Property very close to hiking trails and everything the park had to offer. Clean, quiet and reasonably priced.
Stayed 2 nights in Mar 2024
Response from Front Desk, Carter Caves on Mar 14, 2024
Thank you so much for your review! We hope to see you again soon!

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved being so close to the forest and watching the deer on our deck, what a beautiful area!
Stayed 1 night in Mar 2024
Response from Front Desk, Carter Caves on Mar 9, 2024
Thank you for your review! Please come back and see us again soon!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2024
Response from Front Desk, Carter Caves State Resort Park on Mar 6, 2024
Thank you so much for your review! Please come back and see us again soon!

8/10 Good

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Nice scenery with woods all around.
Stayed 2 nights in Feb 2024
Response from Front Desk, Carter Caves State Resort Park on Mar 6, 2024
Thank you so much for your review! Please come back and see us again soon!

10/10 Excellent

Steven

Traveled with family
Liked: Staff & service
Disliked: Room comfort
The trip was great but the beds are not very comfortable at all.
Stayed 2 nights in Feb 2024
Response from Front Desk, Carter Caves on Feb 26, 2024
Thank you for your review! We're sorry that you didn't find comfort in our beds, however we're glad that you had a good trip. Please come back and see us again soon!

10/10 Excellent

Carolyn, Jacksonville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lodge is located within a state park with great hiking and other activities.
Stayed 3 nights in Feb 2024
Response from Front Desk Staff on Feb 16, 2024
We're so glad you enjoyed your stay. Thank you so much for your review! Please come back and see us again soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
I give this place 5 stars for young families, new hikers and old people. Consider it a prep for the Red River Gorge. I give it 3 stars for experienced hikers. I found all the big bold arrows painted along the trails to be WAY over the top. The greatest reward of hiking is the feeling of accomplishment you get by figuring things out and overcoming your self imposed limitations. At Carter Caves, they've decided to dumb it down for everyone. The state park system has been on a starvation diet for a long time. The "Nation's Finest" just isn't.
Stayed 1 night in Feb 2024
Response from Front Desk, Carter Caves on Feb 13, 2024
Thank you for your review! Our parks majority of hikers are beginners, who of which are completely new to hiking; and typically, we get a lot of compliments on the how well our trails are marked. In the past we've had an ongoing issue with guests getting lost due to the trails not being marked adequately, so with the big bold arrows we're prepared for our new hikers; and even experienced hikers are welcome. We do appreciate your feedback and hope that you do visit us again soon.

8/10 Good

Ryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 1 night in Feb 2024
Response from Front Desk, Carter Caves on Feb 12, 2024
Thank you so much for your review! Please come back and see us again soon.

10/10 Excellent

Tammy

Liked: Cleanliness, property conditions & facilities
Dinner
Stayed 1 night in Feb 2024
Response from Front Desk, Carter Caves on Feb 12, 2024
Thank you so much for your review! Please come back and see us again soon.

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Front Desk, Carter Caves on Feb 6, 2024
Thank you so much for your review! Please come back and visit us again soon!

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Midweek get away
Lovely place to stay with hiking and activities right on site. Ir would have been nice to have a microwave but otherwise very comfortable.
Stayed 2 nights in Jan 2024
Response from Front Desk, Carter Caves on Feb 1, 2024
Thank you so much for your feedback! Due to the old structure, we are unable to put microwaves in the lodge rooms; however we do have a microwave at the Front Desk that guests are able to use at any time. We do hope that you visit us again soon!

10/10 Excellent

Shara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed at the lodge with only a handful of other guests, being in the off season. Birthday adventure weekend! Our room was a king, nicely furnished and clean with small balcony behind to view sunsets. It had everything save a microwave. The lodge features a dining room and cozy great room with wood fired fireplace, staff is very friendly. While at the park we hit trails and toured a few caves though the area boasts of several of each. Natural bridges too, which are always a neat sight, especially large ones. If you enjoy Red River Gorge, you will definitely enjoy Carter 🙂.
Stayed 2 nights in Jan 2024
Response from Front Desk, Carter Caves on Jan 18, 2024
Thank you so much for your review, and the great compliments you provided us with. We really appreciate your business and hope you come back again!

10/10 Excellent

Raymond

Liked: Property conditions & facilities
Great staff but nearly impossible to find in the dark for first timers.
Stayed 1 night in Dec 2023
Response from Front Desk, Carter Caves on Jan 1, 2024
Thank you so much for your review! Please come back and see us again soon!

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk, Carter Caves on Jan 1, 2024
Thank you so much for your review! Please come back and see us again soon!

10/10 Excellent

Vernetta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Front Desk, Carter Caves on Dec 19, 2023
Thank you for your review. Please come back and see us again soon!

8/10 Good

Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely surprise. Super cute old school park resort. Nicely reno'd rooms. Not the most comfortable beds, but I'm picky.
Stayed 2 nights in Dec 2023
Response from Front Desk, Carter Caves State Resort Park on Dec 18, 2023
Thank you so much for your review! Please come back and see us again soon!

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
😊😉❤️
Stayed 2 nights in Dec 2023
Response from Front Desk, Carter Caves on Dec 18, 2023
Thank you for your review! Please come back and see us again soon.

10/10 Excellent

Ed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Carter hideaway
Nice quiet place to stay with beautiful scenery. The people here are very nice and professional.
Stayed 1 night in Dec 2023
Response from Front Desk, Carter Caves on Dec 13, 2023
Thank you so much for your review and compliments. Please come back and see us again soon!

8/10 Good

Mark

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was water in the ice bucket, bathroom had broken tiles and exposed pipes. Sink was not put together properly so dirty around facet. Had a ground floor room while people above were very noisy.
Stayed 1 night in Nov 2023
Response from Front Desk, Carter Caves on Dec 1, 2023
We appreciate your feedback, and have addressed your concerns with the appropriate supervisors. We do hope that you come back and see us again soon!

10/10 Excellent

William

Traveled with family and small children, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We rented a cabin to share with our extended family. The property was super clean and welcomed our dog (with an additional $50 cleaning fee) Lots of room so the kids didn't drive us crazy. Parking is great as long as you don't have more than 4 cars. Very quiet and private. It was the perfect solution for spending time with family that we don't get to see too often. The restaurant offers good food at a reasonable price too, the cabins are stocked.. though no food...but full kitchens and a grill, if you would prefer cooking your own meals. There aren't too many restaurants in the area to choose from unless you go to Morehead. But overall we enjoyed our stay!
Stayed 2 nights in Nov 2023
Response from Front Desk, Carter Caves on Nov 30, 2023
Thank you for your review! We're so glad that you enjoyed your stay with us! We look forward to seeing you again in the future!

10/10 Excellent

Kayla

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Front Desk, Carter Caves on Nov 30, 2023
Thank you for your review! Please come back and see us again soon!

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, quiet and well kept.
Stayed 1 night in Nov 2023
Response from Front Desk, Carter Caves on Nov 22, 2023
Thank you so much for your review! Please come back and see us again soon!

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time as a stopover. Great lodge.
Stayed 1 night in Nov 2023
Response from Front Desk, Carter Caves on Nov 18, 2023
Thank you for your review! Please come back and see us again soon.

10/10 Excellent

JeanMarie

Stayed 1 night in Nov 2023
Response from Front Desk, Carter Caves on Dec 13, 2023
Thank you so much for your review! Please come back and see us again soon!

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was super friendly!
Stayed 1 night in Nov 2023
Response from Front Desk, Carter Caves on Nov 15, 2023
Thank you for your review! Please come back and see us again soon!

10/10 Excellent

Kaye

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time stay at lodge and entry to park. Absolutely beautiful and meandering. The lodge room had a balcony with a nice view into the woods. The room itself was clean with the exception of some mold in the bathroom. Needs new mattress. Noticed a big fenced lot for dogs nearby. Plenty of trails and caves to explore. Will be back when we have more time.
Stayed 1 night in Nov 2023
Response from Front Desk, Carter Caves on Nov 12, 2023
Thank you so much for your feedback. We will pass on your comments to the appropriate supervisor. We hope you come back and see us again soon!

10/10 Excellent

Jasmine

Stayed 1 night in Nov 2023
Response from Front Desk, Carter Caves on Dec 1, 2023
Thank you for your review! Please come back and see us again soon!