Indoor pool

Reviews of Super 8 by Wyndham Oklahoma City

2 out of 5
Super 8 by Wyndham Oklahoma City
3852 S. Prospect Ave, Oklahoma City, OK

Reviews

7.2

Good

Rating 10 - Excellent. 269 out of 1000 reviews" "
Rating 8 - Good. 317 out of 1000 reviews" "
Rating 6 - Okay. 189 out of 1000 reviews" "
Rating 4 - Poor. 102 out of 1000 reviews" "
Rating 2 - Terrible. 123 out of 1000 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Jessica

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
This property looks great on the web but it was dirty like makeup stains and dirty on the walls there was mold in the restroom aswell as prostitution everywhere it was disgusting!!!
Stayed 2 nights in May 2024
Response from Manager on May 22, 2024
Hello Jessica, We appreciate your feedback and regret to hear about your experience. We aim to provide a pleasant environment for all our guests and suggest reaching out to management directly with any concerns. Thank you for bringing this to our attention.

4/10 Poor

Theresa

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I normally don't write negative reviews but there was too much to ignore. The hallway to our room smelled like urine, and our room smelled/felt moist. The window unit sounded like a washing machine when on, and the vents themselves were so dirty there was build up. Their was hair left in the bathroom shower/floor/sink/walls. No kleenex in the dispenser, non-working phone, stains on doors/walls, and a wad of toilet paper/kleenex stuck in the peephole. There was only cereal, black coffee & toast for breakfast (according to the handwritten sign on the wall of the dining room it was due to covid restrictions. Covid was 4 years ago)..not a full breakfast as advertised.We would have left but there wasn't enough time to research and move before our event. Never again will we stay at a Super 8.
Stayed 1 night in May 2024
Response from Manager on May 7, 2024
Hello Theresa,We regret to hear about your experience and apologize for any inconveniences you encountered during your stay. We value all feedback as it helps us improve the quality of our services for future guests. We encourage you to reach out to our management team directly to address your concerns in detail. Thank you for bringing these issues to our attention, we will strive to do better in the future.

10/10 Excellent

Pat

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff.
Stayed 1 night in Apr 2024
Response from Manager on May 4, 2024
Hello Pat,We are pleased to hear that you found our staff to be friendly. Your positive feedback is greatly appreciated as we strive to provide excellent service to all our guests. Thank you for choosing to stay with us and we hope to welcome you back in the future.

10/10 Excellent

Israel

Stayed 1 night in Apr 2024
Response from Manager on May 21, 2024
Hello Israel,We're very grateful to hear you had a wonderful experience during your stay! If you have any further comments or suggestions, please don't hesitate to get in touch with us.

10/10 Excellent

Jamesha

Stayed 2 nights in Apr 2024
Response from Manager on May 14, 2024
Hello Jamesha,We are thrilled to hear you had a fantastic stay with us! If there's anything else we can do to enhance your next visit, please let us know. We look forward to welcoming you back soon!

4/10 Poor

Ashley

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I like that the room had plenty of space. I didn't like that they had roaches cradling in the room, and the ice machine was out of service as well as it being filthy around the vending machine and ice machine. Will not be staying there again.
Stayed 1 night in Apr 2024
Response from Manager on Apr 23, 2024
Hello Ashley, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved it
Stayed 1 night in Apr 2024
Response from Manager on Apr 20, 2024
Hello Dana,We are delighted to hear that you loved your stay with us. Your positive feedback is greatly appreciated, and we hope to welcome you back again soon for another wonderful experience at our hotel.

8/10 Good

Brianna, Wetumka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on Apr 19, 2024
Hello Brianna, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

8/10 Good

sandhya

Stayed 1 night in Apr 2024
Response from Manager on May 6, 2024
Hello sandhya,We are pleased to hear that you had a positive experience at our hotel. Should you have any further comments or suggestions, please do not hesitate to contact us directly. We appreciate your support and look forward to welcoming you back in the future.

10/10 Excellent

Dallas

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite and peaceful
Stayed 1 night in Apr 2024
Response from Manager on Apr 15, 2024
Hello Dallas,We are pleased to hear that you found our hotel to be quiet and peaceful during your stay. We strive to provide a relaxing environment for all our guests to enjoy. Your feedback is valuable to us, and we hope to welcome you back in the future for another tranquil experience.

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super helpful i had my semi without the trailer and shebsaid no problem a bus was able to park in the lot also very convenient for the working person. Food only a few minutes aways. Was able to run to walmart abd to get some dinner, then took a little dip in the pool. It was a great stay!
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Peter,We're delighted to hear that our staff could assist you during your stay. It's wonderful to know you found our location convenient and enjoyed the pool. We're glad you were able to explore the nearby dining options and Walmart easily. Thank you for sharing your positive experience with us!

6/10 Okay

Jeff

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location from interstate. Because our stay two nights prior had a moist moldy room, they let us check the room before accepting. It seemed mostly dry and no visible mold. Though somewhat grimy and beat up, it was passible. They consider breakfast cold cereal, toast, and prepackaged "honey buns", so must be an eight year old in charge of that.
Stayed 1 night in Apr 2024
Response from Manager on Apr 12, 2024
Hello Jeff, We appreciate your feedback regarding your recent stay with us. We apologize for any inconvenience caused and are glad you were able to check your room beforehand. Your comments about the breakfast options will be shared with our team for improvement. Our goal is to ensure all guests have a comfortable experience, and we will work diligently to address the mentioned areas.

10/10 Excellent

Israel

Liked: Staff & service
Price very affordable especially for the condition
Stayed 2 nights in Apr 2024
Response from Manager on Apr 17, 2024
Hello Israel,We are pleased to hear that you found our hotel's pricing to be affordable. Your feedback is valuable to us, and we appreciate you sharing your experience. If you have any further comments or need assistance, please do not hesitate to reach out to management. Thank you for choosing to stay with us.

4/10 Poor

Jeff

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Carpet and bed linens were slightly damp, rendering the room cold and uncomfortable. There was a strip of black mold from floor to ceiling in the corner of the room, a health hazard. There was no breakfast suitable for adult humans. Cancelation policy is restrictive so we will have to risk illness again on our return trip.
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Jeff, We appreciate you sharing your experience at our hotel. We take all feedback seriously and will address your concerns internally for further improvement. If you have any further feedback or would like to discuss your stay in more detail, please feel free to reach out to our management team. Your comfort and well-being are our top priorities.

10/10 Excellent

Anjanette

Liked: Property conditions & facilities
I
Stayed 1 night in Apr 2024
Response from Manager on Apr 9, 2024
Hello Anjanette,Thank you for taking the time to share your exceptional rating! We appreciate your positive feedback and are delighted to hear that your stay surpassed expectations. We value your experience as our guest and look forward to welcoming you back in the future.

4/10 Poor

Tonya Sumner

Traveled with family
The room had fleas. When I was checking in I heard another couple ask for another room, but decided not to meddle. I wish I would have. We stayed away from the room as much as possible since they told Expedia all sales were final. I had a real struggle gettin 2 extra sets of towels for my 14 and 17 year old grandsons (who we listed when we booked). The breakfast set up had two honey buns and cereal. Coffee was out the last two days (obviously of no importance).
Stayed 3 nights in Apr 2024
Response from Manager on Apr 9, 2024
Hello Tonya Sumner, I apologize for any inconvenience you experienced during your stay. Your feedback is valuable for us to improve our services. We recommend reaching out to management directly to address your concerns further. Thank you for sharing your experience with us.

8/10 Good

LOUISE

Liked: Cleanliness, staff & service, property conditions & facilities
A good inexpensive stay. Dated a bit, but clean and quiet. Could have used some fruit or yogurt on their breakfast table, but otherwise good.
Stayed 1 night in Apr 2024
Response from Manager on Apr 7, 2024
Hello LOUISE,Thank you for your feedback. We are pleased to hear that you found our hotel clean and quiet during your stay. We appreciate your suggestion regarding the breakfast options and will take it into consideration for future improvements. Your comments help us continue to enhance the guest experience.

2/10 Terrible

Melissa

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Upon arrival to the Super 8, we see a police car in the parking lot and a guy with an unknown object walking down the service road in front of the hotel. We check in and walk to the room on first floor by exit and see dirty socks and thongs, the room smelled awful, fire alarms start going off at 1am and went off 3 more times throughout the night, the toilet would not flush. People in and out of the side exit thru the night. It was a terrible experience. And the front desk employee was not pleasant.
Stayed 1 night in Mar 2024
Response from Manager on Mar 29, 2024
Hello Melissa, We are sorry to hear about the experience you had during your stay. We take all feedback seriously and will address the concerns you mentioned with our team. Your comfort and safety are our priorities, and we will make sure to investigate the issues you raised to prevent them from happening again in the future. Guest satisfaction is paramount to us, and we appreciate you sharing your feedback.

8/10 Good

Collette

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff at check in was very rude and she did not want to let my service dog stay even after showing her all the documentation. It took 20 for her to finally accept she was a service dog to stay in the hotel room with me.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Collette,We regret to hear about your experience during check-in. We expect our staff to adhere to all policies, including those regarding service animals, and apologize for any inconvenience caused. We appreciate your feedback and will address this matter internally for improvement.

10/10 Excellent

james

Liked: Staff & service, amenities, property conditions & facilities
Clean and modern room and bathroom
Stayed 1 night in Mar 2024
Response from Manager on Mar 15, 2024
Hello james,We appreciate your feedback on our clean and modern rooms and bathrooms. Your satisfaction is important to us, and we are glad you enjoyed your stay. If you have any further comments or concerns, please don't hesitate to reach out to our management team.

8/10 Good

Latisha

Business traveler
Liked: Staff & service, property conditions & facilities
I have stayed at this property several times now. I keep coming back because I feel relatively safe here and it has very quick and easy access to the highway. There is a Dollar General, a gas station, and fast food very nearby. The amount of homelessness walking around the area makes one feel uneasy. The parking lot could be better lit. It’s always quiet here at night. My only big complaint is that they really do a sub-par job in the housekeeping department. There’s always hair in the tub from the previous persons and tonight when I checked in I noticed blood from what I’m assuming was someone’s monthly mustruation on the toilet seat. The carpets usually have big stains on them from someone’s spilled drinks and my room tonight has a big hole in the carpet. The walls are also pretty dirty (dirty handprints and food splatters sporadically flung). The staff has been pleasant during the easy check in and check out process. Oh and the “breakfast” is nothing more than toast without butter or jellies and dry cereal that you can barely get to come out of the containers.
Stayed 1 night in Mar 2024
Response from Manager on Mar 9, 2024
Hello Latisha, We appreciate you choosing our property for your stays and for taking the time to share your feedback. Our location near various amenities and with easy highway access is a highlight for many guests. Your safety is our priority, and we continuously review our security measures. We have noted your comments about housekeeping and will address these internally. It's great to hear that you found our staff pleasant during check-in and check-out processes. Your comments help us improve, thank you.

2/10 Terrible

Cortlynn

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was food all over the floor and overall just disgusting
Stayed 1 night in Mar 2024
Response from Manager on Mar 5, 2024
Hello Cortlynn, We apologize for any inconvenience caused. Feedback is valuable for us to improve our services. We recommend reaching out to management with any further concerns for a resolution. Thank you for sharing your experience with us.

2/10 Terrible

Timothy

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is by far the worst hotel ive stayed at!!! Upon arrival the front desk attendant acted like i was an inconvenience to him be being there. We had to walk the whole property looking for our room, finally food the room had walk through avpath of uneaten food and trash at the door, went to take a shower and the towels had human feces on the towels, called front desk and asked for some new clean towels and was told he didn't have access to the towels. There was rat and roach traps through out the room, asked to switch rooms and was told he had no other rooms. Spoke with the general manager the following morning and she acted like it didn't bother her i asked for corporate phone number and wasn't given the complete number, upon finding it myself was informed by Wyndham corporate that they just let hotels use their name and they have nothing to do with outside hotels to contact the general manager!! All in all the motel should be removed from Expedia services, i will never stay at this hotel again and recommend noone else does either
Stayed 1 night in Feb 2024
Response from Manager on Mar 3, 2024
Hello Timothy,We are truly sorry to hear about the inconveniences you encountered during your stay. Your feedback is valuable to us and has been shared with the relevant departments for further review. If you require additional assistance or would like to discuss your experience further, please don't hesitate to reach out to our management team directly. Thank you for bringing these concerns to our attention.

10/10 Excellent

Latisha

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a king bed room, which is spacious and pretty clean. They could have done a slightly better job vacuuming. The comforter/sheets have old cigarette burns in them that were previously fixed (I’m assuming fabric glue). The hallways have a funny smell and I can’t wrap my finger around what exactly it is. The amount of homeless people walking around outside and dumpster diving 100 feet from my car makes me feel slightly uneasy. The lady at the desk tonight was fast, pleasant, and efficient.
Stayed 1 night in Feb 2024
Response from Manager on Feb 24, 2024
Hello Latisha,We appreciate your detailed feedback on your recent stay. Rest assured your comments will be shared with the team for further improvements. Our staff's efficiency and pleasant service are key priorities. Should you have any concerns in the future, please don't hesitate to reach out to us directly.

8/10 Good

Bette

Traveled with partner
All was ok. Breakfast consisted of toast and cereal. Could have been better.
Stayed 1 night in Feb 2024
Response from Manager on Feb 22, 2024
Hello Bette,We appreciate your feedback on your recent stay. Your comments regarding the breakfast options will be shared with our team for consideration. Thank you for choosing our hotel, and we hope to welcome you back for an improved experience.

6/10 Okay

gabrielle

Stayed 1 night in Feb 2024
Response from Manager on Feb 17, 2024
Hello gabrielle, We appreciate you choosing our hotel for your stay. We would love to hear any feedback you have regarding your experience. Please feel free to reach out to us directly so that we can address any concerns you may have had. We look forward to hearing from you.

10/10 Excellent

Toryanna

Stayed 1 night in Feb 2024
Response from Manager on Mar 22, 2024
Hello Toryanna,We are delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back in the future for another fantastic experience.

6/10 Okay

Roy

Business traveler
Liked: Staff & service, room comfort
The stay was overall good, however a large amount of mold was found behind the window curtain and the breakfast was also a little disappointing.
Stayed 2 nights in Jan 2024
Response from Manager on Feb 2, 2024
Hello Roy,Thank you for sharing your feedback with us. We apologize for any inconvenience you may have experienced with the mold behind the window curtain and the breakfast. We appreciate you bringing this to our attention and will address it with our team for improvements. We value your patronage and hope to welcome you back for a better experience in the future.

8/10 Good

Angela

Traveled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023
Response from Manager on Jan 10, 2024
Hello Angela,We appreciate you choosing our hotel for your stay. If there is anything we can do to further enhance your experience, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future!

8/10 Good

Tylor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Manager on Dec 19, 2023
Hello Tylor,Thank you for choosing our hotel for your stay! We're glad you had a pleasant experience and we appreciate your positive rating. If you have any further feedback or suggestions, please feel free to reach out to us directly. We hope to welcome you back in the future.

8/10 Good

Brandi

Traveled with partner, Traveled with family
The rooms were clean. One of room’s (107) the fridge doesn’t work.
Stayed 1 night in Dec 2023
Response from Manager on Dec 11, 2023
Hello Brandi, Thank you for your feedback regarding the cleanliness of our rooms. We apologize for any inconvenience caused by the fridge in room 107 not working. We appreciate you bringing this to our attention and will take the necessary steps to address it.

10/10 Excellent

Joseph, Piedmont

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed one night here and felt very safe and the property was impeccable for the age of the property. I am a clean freak and had no problems laying in the bed or taking a shower. The owners of this property seem to have a lot of pride in taking care of their property. The only down side of this property is that it isn’t in the best part of Okc, but the property is secluded from other businesses so the only car traffic was people staying at the location. I would stay here again in a heartbeat and the price was great for the space. They provide free breakfast but did not wake up early enough to check it out.
Response from Manager on Dec 9, 2023
Hello Joseph,Thank you for choosing to stay with us and for your wonderful feedback! We're stoked to know that you felt safe, found our property impeccable, and enjoyed the cleanliness of the bed and shower. Our team takes great pride in maintaining our property for the comfort of our guests. While we understand your concern about the location, we appreciate that our secluded setting helped ensure a peaceful and quiet stay. We look forward to welcoming you back in the future, and don't forget to give our complimentary breakfast a try next time!

2/10 Terrible

Aaron

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There was stuff smeared on walls and ceiling
Stayed 3 nights in Dec 2023
Response from Manager on Dec 6, 2023
Hello Aaron, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our housekeeping team is always diligent in maintaining cleanliness standards and we will investigate this matter further. We appreciate your feedback and hope to have the opportunity to serve you better in the future.

10/10 Excellent

Rocky

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Manager on Dec 7, 2023
Hello Rocky,Thank you for choosing our hotel for your stay. We are thrilled to hear that you had a wonderful experience with us! Our team strives to provide exceptional service, and we are delighted that we met your expectations. Should you have any further comments or suggestions, please don't hesitate to reach out to us directly. We look forward to welcoming you back in the future.

2/10 Terrible

Howard

Business traveler
Liked: Cleanliness, staff & service
Stayed 2 nights in Nov 2023
Response from Manager on Dec 6, 2023
Hello Howard,We're sorry to hear that you didn't have a satisfactory experience during your stay. We encourage you to reach out to our hotel directly with any feedback you may have, so we can address the issues and improve our services for future guests.

4/10 Poor

Rodney

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Staff wasn’t pleasant. Drugs infected area homeless in parking lot next door. Property was clean. Looks to be an updated property. Give them five on that one.
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Rodney, Thank you for sharing your feedback with us. We appreciate your kind words regarding the cleanliness and updates of our property. We apologize for any inconvenience you may have experienced with our staff. We strive to provide excellent service and will address this internally. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Samantha

Disliked: Staff & service, amenities, property conditions & facilities
Didn't like how was charged a deposit after was here not included in the rental agreement with hotels.com,also TV sucks other then that ok we see how breakfast is in morning
Stayed 1 night in Nov 2023
Response from Manager on Nov 29, 2023
Hello Samantha, Thank you for sharing your feedback regarding your recent stay. We apologize for any confusion regarding the deposit and will be sure to address this internally. We also appreciate your input regarding the TV and will take this into consideration for future improvements. We hope you have a pleasant experience with our breakfast offerings tomorrow.

8/10 Good

Arturo

Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello Arturo,Thank you for choosing our hotel for your stay. We appreciate your positive rating and the time you took to share it. We hope to have the opportunity to welcome you back in the future for an even better experience.

8/10 Good

Terry

Liked: Amenities
Very good place to stay
Stayed 1 night in Oct 2023
Response from Manager on Oct 29, 2023
Hello Terry,Thank you for your positive feedback! We're glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was small and the breakfast was nothing but cereal and cinnamon rolls. The rooms were nice a little dusty but overall nice.
Stayed 1 night in Oct 2023
Response from Manager on Oct 25, 2023
Dear Guest,Thank you for your feedback. We apologize for any inconvenience you experienced with the pool and breakfast. We appreciate your comment on the dusty rooms. I sincerely apologize that our housekeeping did not meet your cleaning standards, even though we strive to keep our standards high which includes checking in to verify that rooms are as clean as possible. We will address this with our housekeeping team promptly. We look forward to seeing you again and impressing you.

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Oct 24, 2023
Hello Richard,Thank you for your rating! We appreciate your feedback and hope to welcome you back soon at our hotel.

10/10 Excellent

Lance

Convient
Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hello Lance,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

6/10 Okay

Chasity

Stayed 1 night in Sep 2023
Response from Manager on Oct 4, 2023
Hello Chasity,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

6/10 Okay

David C

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Sep 2023
Response from Manager on Oct 1, 2023
Hello David C,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

10/10 Excellent

Peter

Stayed 1 night in Sep 2023
Response from Manager on Oct 13, 2023
Hello Peter,On behalf of our entire staff - thank you for your rating. We look forward to your next visit.

10/10 Excellent

James

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Manager on Sep 22, 2023
Hello James,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

2/10 Terrible

Jolene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!
This is the worst place to stay! If you plan on sleeping don’t stay here! Nothing works! Tub broken, wasn’t clean when I checked in. Never got towels, never had my room cleaned or trash taken out! I spent 4 days here! And the worst part… 10.00 a day for a guest or someone that stays with you! I drove 17 hrs to see my kids and they weren’t even allowed to stay here with me. There are a ton of homeless hangout a lot around here ask you for money and food. It’s just trashy and definitely not worth staying here!
Stayed 4 nights in Sep 2023
Response from Manager on Sep 16, 2023
Hello Jolene,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear of the service failures that you experienced. We would love to have you back in order to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.

4/10 Poor

Melissa

I guess u get what u pay for the sheets were dingy and stained, when you opened the door the smell was overbearing….the bathroom sink didn’t drain
Stayed 1 night in Sep 2023
Response from Manager on Sep 16, 2023
Hello Melissa ,Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

10/10 Excellent

Kintilla

Liked: Staff & service, property conditions & facilities
Its quite
Stayed 1 night in Sep 2023
Response from Manager on Sep 14, 2023
Hi Kintilla,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 Okay

Jeromy

Stayed 1 night in Sep 2023
Response from Manager on Sep 13, 2023
Hello Jeromy, Thank you for taking the time to give us your feedback, we thank you for your insights regarding your experience. Your ratings are appreciated, and we hope to have you back again during your next visit to the area.