6/10 Okay
Rhonda
Traveled with family
May 19, 2024
Liked: Cleanliness, property conditions & facilities
Hotel itself was good. It was clean and very accessible (walking distance) to the Bricktown area. Breakfast was great. The only problem we encountered was on Saturday. We had two nights reserved but ended up having to leave early so we checked out on Saturday afternoon. My husband asked since we had already paid for our night if he could have a free water to take on the road. The staff acted like he was asking for a kidney. They would not think about it and told him he could buy it. They were very rude about the whole situation. Maybe he was unreasonable asking for it, but it shouldn’t have been such an inconvenience and hassle to them to give it to him seeing that we had already paid for the night that we weren’t staying for. Especially since most hotel give you water for free.
Rhonda
Stayed 2 nights in May 2024