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Reviews of La Quinta Inn & Suites by Wyndham Oklahoma City - NW Expwy

2.5 out of 5
La Quinta Inn & Suites by Wyndham Oklahoma City - NW Expwy
4829 Nw Expressway, Oklahoma City, OK

Reviews

8.0

Very Good

Rating 10 - Excellent. 508 out of 1000 reviews" "
Rating 8 - Good. 241 out of 1000 reviews" "
Rating 6 - Okay. 80 out of 1000 reviews" "
Rating 4 - Poor. 76 out of 1000 reviews" "
Rating 2 - Terrible. 95 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

misty

Traveled with group, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service
The breakfast options were horrible(sausage was still raw), the only eggs were hard boiled. It’s a safe are that being said my first night staying four vehicles had their windows shattered.
Stayed 2 nights in May 2024

8/10 Good

Annette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and room was conveniently located
Stayed 1 night in May 2024

4/10 Poor

Erick

Disliked: Staff & service
Stayed 2 nights in May 2024

6/10 Okay

Paul

Traveled with family
Breakfast is pretty average—and many items are not replenished in a timely manner.
Stayed 2 nights in May 2024

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property
Stayed 1 night in May 2024

10/10 Excellent

Teila

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay!
Stayed 1 night in Apr 2024

10/10 Excellent

Todd

Stayed 3 nights in Apr 2024

8/10 Good

Joan M.

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is always accommodating at this Hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rita H

Stayed 1 night in Apr 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was super helpful. Highly recommend
Stayed 3 nights in Apr 2024

10/10 Excellent

Peter

Traveled with family and small children, Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and staff was super helpful. Highly recommend
Stayed 4 nights in Apr 2024

10/10 Excellent

Angela

Traveled with group
Liked: Cleanliness, staff & service
Was nice but pool and hot tub not ready
Stayed 1 night in Apr 2024

10/10 Excellent

Fernando

Stayed 1 night in Apr 2024

8/10 Good

Jeffrey

Stayed 1 night in Apr 2024

10/10 Excellent

Ralonda

Stayed 3 nights in Apr 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is always very friendly and works to make my stay comfortable.
Stayed 3 nights in Mar 2024

10/10 Excellent

Katrina, Burleson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Mary Grayce, Spokane

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I was very shocked when I arrived for my stay to find that it did not match the reviews or pictures. I got a little nervous when I initially entered the hotel because the lobby was a bit run down and smelled of cigarettes. The elevator I had to take to my room and the hallway outside my room smelled of marijuana and cigarettes. My first room was very dirty (stickiness on the floor, dirty shower, dust caked on light switches, etc). The front desk was extremely nice (my only positive to my stay) and switched my room immediately, apologized, and even upgraded me to a bigger room. My second room was a bit cleaner but not by much. I can deal with some uncleanliness, smells, and run down things as long as the bed is comfortable. Unfortunately the bed was miserable. I was supposed to stay three nights and after barely getting any sleep the first night (from the uncomfortable bed to hearing every single time the upstairs flushed their toilet), I decided to call my stay a loss and find a different hotel. I have never been disappointed by a La Quinta (I’ve stayed at them in many different states) so it was a total shock and still is. I don’t know where all these positive reviews come from because cleanliness and comfort was not my experience at all. Again, the front desk when I checked in was extremely nice and I would give five stars if I was just rating her. But I definitely do not recommend staying here.
Stayed 3 nights in Mar 2024

10/10 Excellent

Martina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice staff , comfortable bed
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Staff & service, amenities, property conditions & facilities
Great service!
Stayed 1 night in Mar 2024

8/10 Good

Caitlin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean. Staff was very friendly. Breakfast was okay but good for motel food. Room was comfortable and bathroom very clean. Great stay for a good price.
Stayed 2 nights in Mar 2024

8/10 Good

Ean

Liked: Cleanliness

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was close to many eatery options and the location of the purpose for my stay.
Stayed 1 night in Mar 2024

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2024

10/10 Excellent

Candice

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice, & in a convenient location giving lots of restaurant options that are very close by. The rooms were very comfortable and clean! The only downfall is that we were under the impression that the deluxe king suites came with a shower/bath combo, they only come with a shower which was kind of an obstacle with a toddler. No fault of the property, Expedia just needs to update the room features. Other than that, our stay was great!
Stayed 1 night in Feb 2024
Response from q on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

David

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Don’t stay here
Stayed 2 nights in Feb 2024
Response from D on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, clean, quite
Stayed 1 night in Feb 2024
Response from a on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Marilena

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for 1 night but the stay was very nice! There were many places nearby to drive to and look around. Staff was polite and answered our questions about nearby attractions. My husband is picky when it comes to out of town hotels and this hotel was on his “we’ll stay here again” list. Thank you for the enjoyable stay!
Stayed 1 night in Feb 2024
Response from d on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

David

Traveled with family
Liked: Amenities
Clean, great breakfast. Easy to find. Very nice courtyard.
Stayed 1 night in Feb 2024
Response from f on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Jasmine

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff would knock for housekeeping before check out time. We told them check out was at 11 but they kept coming back. It was very frustrating.
Stayed 2 nights in Feb 2024
Response from h on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Sammy

Stayed 3 nights in Feb 2024
Response from h on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

April

Stayed 1 night in Feb 2024
Response from g on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away.
Stay far far far away from this place. I’m convinced the 5 star reviews are fake and from their staff. The night staff working the front desk is EXTREMELY rude. She will roll her eyes at you .. act like your bother her and her precious time. At 1 am that’s the LAST thing you want to deal with . They will charge you way way way more than you quoted after you check out pretty sure we were charged almost 200$ for a one night two bedroom room lol. Even tho I was quoted 100. the breakfast is a joke.. there was no coffee.. half the cereal containers were empty along with the milk and the bagels.. now on to the rooms.. I found trash under my bed.. my sheets were dirty with stains. The room smelled of wet dog .. you could tell our room had not been clean . There was hair In the bathtub. This place is absolutely disgusting and I wouldn’t believe these 5 star reviews because they Arnt true. . They will give you the run around avoid at all cost.
Stayed 1 night in Feb 2024
Response from J on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

selvin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have stayed in in a while
Stayed 1 night in Feb 2024
Response from J on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Darlene, Meyersdale Pa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay. Hotel was clean and staff friendly.
Stayed 6 nights in Feb 2024
Response from y on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Joshua

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024
Response from u on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Carol

Liked: Property conditions & facilities
Staff who checked us in was great.
Stayed 1 night in Feb 2024
Response from k on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Okc regular
A good quiet place to stay as we are in the city once a month . I do wish thought that more than two towels would be provided . Also , breakfast is supposed to be served until 9 am , and our first morning there , the gentleman was putting everything away at 8:40 and told guests he was closing it down . The second morning , the sausage and hash browns were ice cold , so don’t count on a super fantastic breakfast. I opted for toast and coffee. Overall , clean and safe .
Stayed 3 nights in Feb 2024
Response from o on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location. Hotel and rooms were very clean. Service was excellent. I will definitely stay there again when I return to OKC.
Stayed 2 nights in Feb 2024
Response from p on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stay while passing by OKC. A plus for being pet friendly. Also really friendly checkin staff
Stayed 1 night in Jan 2024
Response from v on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Duy, Haltom City

Stayed 1 night in Nov 2023

10/10 Excellent

Kyle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk service was great! Best I’ve had in a long time!
Stayed 1 night in Jan 2024
Response from u on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Peggi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and everything worked. Staff was excellent and very friendly. Breakfast was great and fresh.
Stayed 2 nights in Jan 2024
Response from w on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Okay

Douglas

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Property is starting to show its age.
Stayed 1 night in Jan 2024
Response from s on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Jessica

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024
Response from r on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Elda

Stayed 1 night in Jan 2024
Response from s on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excellent

Kaliyah

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The front desk lady at check in was a little rude and had an attitude, lady at checkout was pretty nice. Outside of that the stay was great, complimentary breakfast was a great plus to the stay!
Stayed 2 nights in Jan 2024
Response from f on Mar 5, 2024
Thank you for taking the time to tell us about your experience at LaQuinta Inn & Suites NW Expressway Oklahoma City. It is always a pleasure to receive positive feedback.I am particularly pleased that to hear that you were satisfied with our hotel. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at LaQuinta Inn & Suites NW Expressway, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.