Thank you for taking the time to tell us about your experience at Holiday Inn Express OKLAHOMA CITY SOUTHEAST - I-35.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

I am delighted to learn that my team demonstrated promptness, responsiveness and courtesy in their service. I will certainly convey your positive feedback to them and encourage them to maintain their high level of performance. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

I sincerely apologize for the inconvenience you encountered during your recent stay at Holiday Inn Express OKLAHOMA CITY SOUTHEAST - I-35. Your feedback is invaluable to us, and I appreciate your willingness to share your concerns.Breakfast Experience: We regret that your breakfast experience did not meet your expectations. We take this matter seriously and are committed to improving our breakfast offerings. Please provide specific details about what you found unsatisfactory so that we can make necessary adjustments. Your insights will help us enhance our breakfast service.Room Oversight: On behalf of our housekeeping team, I apologize for the oversight regarding your room. The issues with the refrigerator and cleanliness should not have occurred. Rest assured, we have addressed this internally to prevent any recurrence. Had our front desk been informed, we would have promptly relocated you to a more suitable room.Guest Satisfaction and Safety: We consider allegations like these with utmost seriousness. Our guests’ satisfaction and safety are our top priorities. In the future, please do not hesitate to reach out to our front desk immediately if you encounter any issues during your stay. We would have documented the situation, collected evidence, and taken appropriate action to ensure a better experience for you and our future guests.Once again, I apologize for any inconvenience you faced. We appreciate your understanding and look forward to serving you better in the future. If you have any further feedback or require assistance, please feel free to reply to this email or contact me directly.Best regards,Diana Gonzalez, Front Office Manager

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express OKLAHOMA CITY SOUTHEAST - I-35.I would like to start by apologizing to you for the inconveniences you faced during your stay. During your stay, it was brought to our attention that there was a concern about potential bed bugs in your room. We take such matters very seriously and immediately launched a thorough investigation with our housekeeping and maintenance teams. They conducted a comprehensive examination of the room, including stripping the headboard and removing all items for inspection. Our findings concluded that there were no signs of bed bugs in the room. Our Night Auditor, Will, who promptly addressed your concerns and facilitated your room change, initially reported a suspected bed bug on the ceiling. However, upon closer inspection, it was determined to be a stain rather than an insect.We appreciate your understanding and patience during this process, and we are grateful for the opportunity you gave us to rectify the situation. If you have any further questions or if you feel that additional compensation is warranted, please do not hesitate to contact our General Manager directly at the hotel. We are committed to ensuring your satisfaction and resolving any remaining concerns you may have.We strive to make each stay as pleasant and comfortable as possible, and again we appreciate that you brought your experience to our attention. We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and thank you for choosing Holiday Inn Express!

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

Thank you for taking the time to tell us about your experience at Holiday Inn Express OKLAHOMA CITY SOUTHEAST - I-35.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express OKLAHOMA CITY SOUTHEAST - I-35.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.We deeply regret that we were not informed about your unsatisfactory check-in experience at the time of your departure. We sincerely apologize for the inconvenience caused by the water pressure in your room. Please know that we would have been more than willing to accommodate a room change. Your comfort and satisfaction are our top priorities, and we appreciate your understanding.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments and Thank you for choosing Holiday Inn Express & Suites OKC SE I-35.

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

Thank you for taking the time to tell us about your experience at Holiday Inn Express OKLAHOMA CITY SOUTHEAST - I-35.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. While we may acknowledge that the location may not be ideal for everyone, our proprietors selected this site due to its convenient access for travelers and proximity to the city center. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn Express!

Thank you for choosing Holiday Inn Express & Suites OKC SE I-35 and for taking the time to rate us.

We appreciate your recognition and the high score rating you have given us. Thank you for choosing Holiday Inn Express & Suites OKC SE I-35!

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

Thank you for choosing Holiday Inn Express and for taking the time to provide feedback about your experience at Holiday Inn Express OKLAHOMA CITY SOUTHEAST - I-35.I would like to start by apologizing to you for not meeting your expectations. We would like to hear from you to better understand your score. We strive to make each stay as pleasant and comfortable as possible, and we hope to use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for choosing Holiday Inn Express!

We appreciate your recognition and the high score rating you have given us. Thank you for taking the time to rate us and for choosing Holiday Inn Express & Suites OKC SE I-35!

Thank you for taking the time to rate us on your experience at Holiday Inn Express OKLAHOMA CITY SOUTHEAST - I-35.