Lobby

Reviews of Fairfield Inn & Suites by Marriott Oklahoma City Downtown

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 302 reviews" "
Rating 8 - Good. 55 out of 302 reviews" "
Rating 6 - Okay. 23 out of 302 reviews" "
Rating 4 - Poor. 14 out of 302 reviews" "
Rating 2 - Terrible. 10 out of 302 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Brandon, Kiowa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ruben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast ran out of food Sunday morning
Stayed 2 nights in May 2024

10/10 Excellent

Dustin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 2 nights in Jan 2024

10/10 Excellent

Jesse

Stayed 2 nights in Jan 2024

10/10 Excellent

Lindsey, Fort Smith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean with excellent service from staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find. Parking was very, very tight for a truck.
Stayed 1 night in Apr 2024

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is right off I40 and the Bricktown area is very fun to walk with lots of activities like baseball, basketball and concerts. Nice atmosphere very safe, friendly and vibrant with good food choices. Felt parking could be free on site.
Stayed 1 night in Apr 2024

10/10 Excellent

MIKE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was good. Only negative is the noise from the traffic on the 6 lane street next to the hotel.
Stayed 1 night in Mar 2024

2/10 Terrible

Tiffany

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
The street noise was so LOUD I could not sleep!!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Travis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was PACKED, and the staff handled everything perfectly. Very impressed
Stayed 1 night in Jan 2024

10/10 Excellent

Ernest

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Ida Efua, Langley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly
Stayed 3 nights in Feb 2024

8/10 Good

Angela

Liked: Cleanliness, property conditions & facilities
Great hotel. Lots of traffic noise.
Stayed 2 nights in Feb 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Benjamin

Great spot!
Stayed 1 night in Feb 2024

10/10 Excellent

Vicki, ardmore

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything about it
Stayed 1 night in Jan 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
It was within walking distance from Paycom but disappointed the hotel bar wasn’t open.
Stayed 1 night in Jan 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Shanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

2/10 Terrible

Aaron

Stayed 1 night in Jan 2024

10/10 Excellent

Jami

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Paid for parking at the hotel but the lot was full and we had to park in the garage across the street. Hotel gave us a refund for the paid parking. Very nice interior, clean, updated, quiet. Easy to get to the Paycom Arena for a concert; walka le from this hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Cale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Soung

Stayed 1 night in Jan 2024

10/10 Excellent

Roberto

Liked: Amenities, property conditions & facilities
Location is great
Stayed 2 nights in Jan 2024

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean. Friendly staff. Walking distance to Paycom and Bricktown area.
Stayed 1 night in Dec 2023

10/10 Excellent

Lydia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Home away from home
Our room was very clean and welcoming. The bed was a little soft compare to our bed at home. The room had lots of room. Breakfast this morning was good which served the normal breakfast items. The tv was a smart tv where one can watch Netflix or YouTube.
Stayed 1 night in Dec 2023

8/10 Good

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent and the area was perfect
Stayed 2 nights in Dec 2023

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful stay
Stayed 1 night in Dec 2023

10/10 Excellent

Amber or Bruce

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We love this hotel. We don't feel closed in and it is always clean and fair priced. Only spot we stay when coming to OKC.
Stayed 1 night in Nov 2023

6/10 Okay

Charles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

10/10 Excellent

Federico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

8/10 Good

BROOKE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and walking distance to paycom center. Needs more parking or offer valet to the parking garage across street
Stayed 1 night in Dec 2023

8/10 Good

Jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I celebrated our anniversary there. We went to the paycom center to watch a game. The paycom center was close enough to walk there within 5minutes. Check in was a breeze quick and welcoming.
Stayed 1 night in Nov 2023

10/10 Excellent

Ross

Stayed 1 night in Nov 2023

10/10 Excellent

Howard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value in a location that was very accessible.
Stayed 1 night in Nov 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sooner
Stayed 1 night in Nov 2023
Response from OKCDF on Nov 21, 2023
Thank you for your 10/10 review, we appreciate your feedback and look forward to seeing you again on your travels. Sincerely, Fairfield Downtown

10/10 Excellent

Robert

Stayed 3 nights in Nov 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room, friendly staff
Stayed 1 night in Nov 2023
Response from OKCDF on Nov 7, 2023
On behalf of the entire hotel team, I want to thank you for sharing about your 10/10 review.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.Sincerely,Fairfield Inn

10/10 Excellent

Garrett

Stayed 2 nights in Oct 2023
Response from OKCDF on Nov 21, 2023
Thank you for your 5/5 review, we appreciate your feedback and look forward to seeing you again on your travels. Sincerely, Fairfield Downtown

10/10 Excellent

Hammuravi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from OKCDF on Nov 1, 2023
Dear Hammuravi,On behalf of the entire hotel team, I want to thank you for your 10/10 review.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.Sincerely,Fairfield Downtown405-604-5050

6/10 Okay

Nancy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We booked this hotel because we had a concert at Paycom. Very close! We were able to walk to the venue which was a huge plus! The hotel is nice and very modern. The downside is that the bar area was closed while we were there. The room looks nice but had an odor! Sheets smelled of cigarette smoke. Water pressure in the shower was not the greatest and the temperature kept changing from really hot to really cold. AC stopped working on our 2nd night. We may try another hotel on our next trip.
Stayed 3 nights in Oct 2023
Response from OKCDF on Nov 3, 2023
Dear Nancy, Thank you for taking the time to let us know about your experience while staying with us. Your experience with us is below our standard. Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent this from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.

10/10 Excellent

Roy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The first room smelled like smoke. The front desk was prompt, helpful and willing to assign us to a different room. Excellent service.
Stayed 1 night in Oct 2023
Response from OKCDF on Nov 1, 2023
Dear Roy,On behalf of the entire hotel team, I want to thank you for your 10/10 review.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.Sincerely,Fairfield Downtown405-604-5050

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from OKCDF on Oct 17, 2023
Thank you so much for your 10/10 review, we greatly appreciate your feedback and for staying with us and hope to see you soon on your travels again in OKC. SIncerely, Fairfield Downtown

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Couldn't hook my gaming system up to the tv in the room
Stayed 1 night in Oct 2023
Response from OKCDF on Oct 10, 2023
Dear Shane, We recognize your time is valuable and appreciate the feedback you have provided.In order to better uphold our commitment to deliver exceptional service to every guest, I have shared your feedback with the management and leadership team.I hope you choose to stay with us again when your travels bring you back to the area.Sincerely,Fairfield Downtown

8/10 Good

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay in Oklahoma City. Only issue - if your room is on the east side of the hotel, there are trains that run at night that can disrupt your sleep if you are not used to any noises.
Stayed 2 nights in Sep 2023

10/10 Excellent

Janet

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came for the national NFRW conference which was held at the conference center next door. It was very convenient. The Fairfield Inn was beautiful and perfect for the occasion.
Stayed 1 night in Sep 2023
Response from OKCDF on Oct 7, 2023
On behalf of the entire hotel team, I want to thank you for your 5/5 review.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you!We hope to welcome you again soon.Fairfield Downtown