Interior entrance
Check availability

Reviews of Quality Inn Oceanfront

2.5 out of 5
Quality Inn Oceanfront
5400 Coastal Hwy, Ocean City, MD

Reviews

8.0

Very Good

Rating 10 - Excellent. 499 out of 1127 reviews" "
Rating 8 - Good. 326 out of 1127 reviews" "
Rating 6 - Okay. 138 out of 1127 reviews" "
Rating 4 - Poor. 95 out of 1127 reviews" "
Rating 2 - Terrible. 69 out of 1127 reviews" "

7.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was fabulous. The maintenance people were very nice as were the reception people. However there was no air conditioning in 1 room for 3 days and 3 complaints then the 4th day the other rooms ac started squealing. 4/5 nights there was a group of people singing loudly in a microphone until 10 pm making it impossible to enjoy the hot tub, pool and even our room. Loved the birds and turtle in atrium but not the singers.
Stayed 5 nights in Apr 2024

10/10 Excellent

Giraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, good rate for OFront
Stayed 1 night in Apr 2024
Response from Assistant Manager on May 2, 2024
Dear Giraldo, Thank you for selecting Quality Inn Oceanfront. We are glad our associates left a lasting impression and that you found us to be of great value. We will be sure to share your kind praises with our entire team. It was a pleasure serving you, and we look forward to accommodating you again soon. Sincerely, Tonya Scarborough Assistant Manager

6/10 Okay

Patricia

Liked: Staff & service
Stayed 2 nights in Apr 2024
Response from Assistant Manager on May 1, 2024
Dear Patricia, Thank you for staying at our hotel. We are delighted you loved many aspects of our hotel and appreciate you sharing your experience. We are sorry we did not meet all of your expectations, and we are grateful for feedback that helps us improve our guest experience. Thank you for staying with us, and we hope you will give us another chance to provide you with the hospitality and service you should always expect from us!Sincerely,Tonya ScarboroughAssistant Manager

10/10 Excellent

Wendy

Traveled with family
Liked: Cleanliness, staff & service
I loved the atrium. The birds were amazing and really gave a warm and fuzzy feeling. My niece wants to come back next year to the same place. The rooms were nice and the view was amazing. The hotel overall is a little bit dated, but the staff were friendly and the atmosphere was amazing.
Stayed 2 nights in Mar 2024
Response from Assistant Manager on Apr 27, 2024
Dear Wendy, Thank you for the high rating of Quality Inn Oceanfront. We are thrilled to know you had a great stay and that our Atrium area with 4 Macaws, a pond with Koi fish and turtles, and a bearded dragon exceeded your expectations. It was also a pleasure reading our thoughtfully crafted accommodations with beautiful views and intuitive associates enhanced your time with us. Thank you again for all of your feedback, and we look forward to welcoming you back soon.Sincerely,Tonya Scarborough,Assistant Manager

10/10 Excellent

Alicia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Assistant Manager on Apr 28, 2024
Dear Alicia, It is wonderful to know you enjoyed everything about your time at Quality Inn Oceanfront and that we exceeded your expectations. We strive to provide everything needed for the perfect stay. We appreciate your kind rating and look forward to you being able to revisit us soon. Sincerely, Tonya Scarborough Assistant Manager

4/10 Poor

Nina

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The vents where so moldy I ended up getting sick and going to the hospital
Stayed 6 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 27, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Dana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, old hotel with everything you need. Oceanfront with a full kitchen and seating area with a couch. The beds are super comfy. Excellent hotel for any time of year. Could definitely use some upgrades, but everything worked just fine.
Stayed 2 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 24, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Erin

Traveled with family and small children
I think it could have been cleaner and was disappointed we weren't able to use the playground.
Stayed 7 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 21, 2024
We pride ourselves on our ability to provide each and every guest with a remarkable and memorable experience while visiting, but unfortunately it appears as though we missed the mark on your visit. Allow me to apologize on behalf of our hotel for failing to meet your expectations on your recent visit. I have shared your feedback with our department managers to better handle these types of situations differently in the future. Feedback from our guests on their experiences is what we use to further our constant improvement.

10/10 Excellent

Gale

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice experience
Stayed 6 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 21, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 21, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Girmachew

Traveled with family
Liked: Amenities
We had a good time
Stayed 1 night in Apr 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Korinne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect Ocean View
Stayed 3 nights in Mar 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Harry

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay
Stayed 2 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Xiomara

Traveled with partner
Good
Stayed 3 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Ulysses

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've stayed at many hotels in Ocean City and this was my best stay by far. The staff was very professional and Jennifer was very friendly and helpful. I will make that my first choice in Ocean City going forward. And if asked for a recommendation, this hotel will be my answer.
Stayed 1 night in Apr 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities
The kids love the pool and the parrots. We enjoy the view and the close distance to the beach.
Stayed 1 night in Apr 2024
Response from Quality Inn Oceanfront on Apr 10, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Wiliam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient, quiet, reasonably priced
Stayed 3 nights in Apr 2024
Response from Quality Inn Oceanfront on Apr 6, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Chelsea

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Booked this staycation very last minute because our spring break plans were canceled since my husband got called away for work. This happens often when we have plans with the kids and I felt terrible. When we arrived staff was very friendly and even upgraded us to an ocean front room since we were only staying the night. Property and room was very clean. Pool and hot tubs were clean as well. This was the perfect one night get away. Especially since it’s so close to a lot of what ocean city offers! Mackys was right across the street, candy kitchen, 711 was a few blocks down.. we really enjoyed our stay.
Stayed 1 night in Apr 2024
Response from Quality Inn Oceanfront on Apr 6, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Aneesa

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great location. The staff was very nice and the room was very clean and whatever we needed they provided for us quickly.
Stayed 5 nights in Mar 2024
Response from Quality Inn Oceanfront on Apr 6, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Yazan

Stayed 3 nights in Mar 2024
Response from Quality Inn oceanfront on Apr 22, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Yazan

Stayed 4 nights in Mar 2024
Response from Quality Inn oceanfront on Apr 22, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Anthony

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like the location close to places we wanted to go .pool was open till 10 and hot tub. The birds are really coolroom was nice size
Stayed 2 nights in Mar 2024
Response from Quality Inn Oceanfront on Apr 6, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Rick

Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Apr 21, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Michelle

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service
If you have kids or if you are just there to be on the beach and sleep, then this is great. The location is Awesome and the pool is great for if you have kids. The property needs maintenance like with the noise fans and other things in the rooms that are outdated. The staff was very friendly and I loved the 24/7 coffee and tea area.
Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Apr 6, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Jill

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024
Response from Quality Inn Oceanfront on Mar 29, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Giraldo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you have a good imagination this is the perfect place to go on a cold cold weekend it looks so tropical and with some tropical drinks close by a pool to hot tubs it's a great steak very nice definitely will come back
Stayed 3 nights in Mar 2024
Response from Quality Inn Oceanfront on Mar 29, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Quality Inn Oceanfront on Mar 29, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Shatakshi

Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Apr 18, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Mar 21, 2024
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terrible

Caroline

Traveled with partner
Disliked: Staff & service
A couple in a room below us disturbed the peace for several hours into the evening and early morning hours with fighting, yelling, and throwing things. I notified the front desk and eventually the police came. We got very little sleep due to all the shouting and throwing of things. Just as things were calming and quieting down, the large tropical birds in the atrium (3 large cages with 5-6 birds) began squawking loudly at 7 am. I was told that an unsupervised child had removed the cage drapery and was provoking them. We slept very little and couldn’t wait to get the hell out of there. The hotel front desk staff refused to refund my nights stay because I booked it through Expedia. If you like the idea of drunken guests making all kinds of noise in the very late hours, and you like the sound of large tropical birds squawking all day and starting as early as 7 am, this is your place! Nightmare nights stay.
Stayed 1 night in Mar 2024
Response from Quality Inn Oceanfront on Mar 15, 2024
Thank you for taking the time to provide your feedback, we are disappointed to see that we fell short of providing you with an excellent experience, but we will use your comments to ensure we make improvements or changes wherever possible. Thanks again for your time.

10/10 Excellent

Richard

Traveled with family
What a wonderful gem! The atrium is like a tropical area. This hotel has a lot of personality and we will definitely be back!
Stayed 2 nights in Mar 2024
Response from Quality Inn Oceanfront on Mar 15, 2024
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

10/10 Excellent

Felicia

Stayed 2 nights in Oct 2023

8/10 Good

John

Traveled with family
Liked: Staff & service, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 30, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Shelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was so nice and clean. The staff was so friendly and they understood when we wanted our privacy. They also were very helpful when it came for us to order food to places that deliver. It really is such a nice place to stay. Very kid friendly too and I will be planing another tip here again next year again.
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 30, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities
As always, wonderful!
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 30, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Svetlana

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 30, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

Nathaniel

Stayed 1 night in Oct 2023

2/10 Terrible

Joan

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Found someone hair extensions in bed pubic hair on toilet nothing clean looks like a dirty rag used to wipe things off but really just smeared filth this room is literally disgusting
Stayed 1 night in Oct 2023
Response from Guest Services on Oct 28, 2023
Thank you for being a valued guest and for sharing your review. We appreciate knowing where we can improve our guest experience. It is never our intention to disappoint a guest in any way, please know for future visits that our front desk is always available and ready to make the most of your stay. Thank you for staying with us, and we hope you will stay with us again so we can give you a better experience

10/10 Excellent

Michael

Stayed 1 night in Oct 2023

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always wonderful when I stay there!
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Lucky they got a great staff.
Great for families with kids because of the bird atrium, but the double bed rooms are really beat up. We had to move twice. The first two room the balcony door was off the rails. The second room the closet was also broken and the couch was heavily stained. The third room was finally acceptable. Bar/wait staff and housekeeping are all VERY friendly and they made the stay feel better.
Stayed 3 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Sheryl

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

6/10 Okay

Carleta

Liked: Staff & service
I enjoyed my trip to Ocean City. The staff at Quality Inn Oceanfront were amazing, especially the cleaning staff and the bartender. The atrium was nice considering the facility appears dated. Overall, the common areas were clean. However, the cleanliness of the room was questionable. The couch in the room, throw it out! It looks horrible, dated, overused, and unsanitary. the room has some upgrades but could stand a few more. The bathroom vanity was dated and not very clean. There was tissue stuffed in the peephole in the door which should have been removed from the previous guest. Other than these few items, I would rate my stay as neutral.
Stayed 1 night in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel may have more personality than any other property in ocean city. The staff is very friendly, the lobby/atrium is beautiful, And good luck finding a cheaper room with a ocean view. Is probably the best combination of quality and affordability in ocean city.
Stayed 1 night in Oct 2023
Response from Quality Inn oceanfront on Oct 23, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Sean

Liked: Cleanliness, staff & service
The bar inside is fun and in a great setting. The hotel needs some updates but is so charming and the staff really is very nice and helpful. I stay here often mainly because I know what I am going to get and I trust this place.
Stayed 3 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 26, 2023
Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

10/10 Excellent

Patcharaporn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love staying here.
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 22, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from Quality Inn Oceanfront on Oct 22, 2023
Thank you for taking the time to tell us about your experience at the Quality Inn Oceanfront. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.