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Property was pretty much as described.
Access was easy, it was kind of small for a 1 month stay so would find something a little bigger on our next trip. Gave it a 5 because we got exactly what was described.
Charles
Stayed 24 nights in Mar 2024
Response from Vacasa Reviews Team on Apr 23, 2024
Thank you for your review, Charles. We're happy that you found our home as described. You were wonderful guests and we hope to host you again in the future.
8/10 Good
James
Traveled with family
Apr 8, 2024
Nice room. Good view of boats in marina
James
Stayed 2 nights in Apr 2024
Response from Vacasa Reviews Team on Apr 13, 2024
Thank you for your feedback, James! We look forward to your next visit.
10/10 Excellent
Phyllis
Traveled with partner, Traveled with family
Apr 6, 2024
Liked: Cleanliness, amenities
Great place to stay
Phyllis
Stayed 3 nights in Apr 2024
Response from Vacasa Reviews Team on Apr 13, 2024
Thank you for rating your stay, Phyllis! We hope to host you again in the future!
Really enjoyed all the amenities in the room!
I felt totally safe and found the location to be very convenient.
Nancy
Stayed 3 nights in Feb 2024
Response from Vacasa Reviews Team on Mar 1, 2024
Nancy, thank you for your review. We're thrilled to hear that you enjoyed the amenities and felt safe during your stay. Comfort and safety are top priorities for us, and we're delighted that the location worked well for you. Thank you for choosing us, and we look forward to welcoming you back in the future!
We regret that the bed was not suitable for your party and appreciate this feedback as an area to improve upon in the future. We hope to host you again soon!
8/10 Good
Donna
Traveled with partner
Feb 11, 2024
Liked: Cleanliness, staff & service
Felt safe in room with coded entrance to room and entrance into building. Was clean but dated. Couch was a bit stained and dirty. Otherwise view of marina was great. We were pleased.
Donna
Stayed 7 nights in Feb 2024
Response from Vacasa Reviews Team on Feb 16, 2024
We appreciate you letting us know there is room for improvement, and we'll pass your comments regarding bed comfort onto our management team for consideration. We hope to have another chance to impress you in the future!
2/10 Terrible
alison
Jan 28, 2024
alison
Stayed 3 nights in Jan 2024
Response from Vacasa Reviews Team on Feb 5, 2024
Thank you for your rating, Alison. We hope for the opportunity to provide you with an above-average experience in the future!
I loved this property waking up to the waterway was dreamy. The condo was roomy and clean. I loved my weekend getaway on the waterway. Seeing the boats go by was awesome!
Samantha
Stayed 2 nights in Jan 2024
Response from Vacasa Reviews Team on Jan 19, 2024
Thank you for your feedback, Samantha. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!
Had a terrible time checking in because they couldn't find my reservation thru Hotel.com. Finally got that settled and got in. Neighbor next door was fighting with someone yelling and cursing. Finally quieted down. Otherwise, was good except for this. Was close to go visit my family & take my great grandchildren out to eat and shopping for Christmas. Perfect location. Was very clean and had all I needed to make meals and enjoy my stay.
Candice
Stayed 7 nights in Dec 2023
Response from Vacasa Reviews Team on Dec 22, 2023
Thank you for your feedback and for sharing your concerns with us, Candice. We regret to hear of the issues you encountered during your stay and appreciate your patience with our team as we addressed the check-in delays. Additionally, we apologize for the noise that had interfered with your visit. We encourage guests to reach out if they need any further assistance so we can rectify the situation. We are glad to hear that the remainder of your trip had been pleasant and hope for the opportunity to host you in the future!
Nice place, great location on Waterway, but Vacasa reservation system was terrible! They never processed our Expedia reservation, could have cared less about our confirmation. One Vacasa reservationist saved the day for us by getting us into one of last open units, but the system is a joke regardless of their excuses.
Everyone was very friendly and the property was very clean. The only part I didn’t like is that I had 3 vehicles and they only gave me parking passes for 2 and my 3 had to park under a bridge away from the property, by itself. The property was not so full that my 3rd car should have had to park under a bridge.
It was a great place, very clean and the staff was always friendly when you say them in the building. The only reason I gave a middle area for Service was because it didn't apply. No checking in or out it was all self done (which I thought was amazing) It did say we would have maid service one day during our 5 day stay but no one ever came by. And we were always gone in the morning before front desk staff arrived and out till after they would leave for the night. But other than that it was amazing and we will be booking again with them.
Bobbi-Jo
Stayed 4 nights in Mar 2021
10/10 Excellent
Lela Brooke
Traveled with family
Mar 24, 2021
Liked: Cleanliness, staff & service, room comfort
Great place
We had a great stay other than the tv in the living room not working. Will be staying again soon!
The room could have used a little more cleaning prior to my familys arrival but it was good enough. The entrance smelled of cigerettes and the room could of been aired out prior to arrival.
Overall the stay was decent. However, the cleaniness of the room upon arrival was VERY disappointing. The refrigerator had old spills, kitchen counter, table & chairs had a sticky substance on them. Last but not least, the couch was FILTHY looking due to stains. For usage, it had to be covered with a sheet.
Verified traveler
Stayed 2 nights in Mar 2021
2/10 Terrible
Scot
Mar 16, 2021
Disliked: Staff & service
Scot
Stayed 1 night in Mar 2021
2/10 Terrible
Verified traveler
Mar 15, 2021
Verified traveler
Stayed 2 nights in Mar 2021
10/10 Excellent
Verified traveler
Traveled with family and small children, Business traveler, Traveled with family
The stsff was so welcoming. Plenty of information about my stay was provided.. the apartment was phenomenal for 2 families. 7 people still had room for more...
Our room was very clean and nice. We had a great view of the marina from our balcony and it was very close to a great local restaurant/ bar that we walked to for food, drinks and a great live band. The staff was very friendly when checking in and out as well and most of the communication for check-in and out was done via email or text for social distancing. I will definitely stay here again when I'm back in the area.