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Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our services. We pride ourselves in providing “10” service. I see you were not happy with your stay. with us………….We appreciate any feedback that you can help us provide better service. Looking forward to hearing from you.
This property is convenient with easy access to the main road. The staff were all very friendly especially Aaron at the front desk
We'll definitely come back here again.
Anthony
Stayed 1 night in Feb 2024
Response from alana on Feb 20, 2024
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.
Thank you for taking your time to share a kind message with our hotel. We look forward to seeing you back with us again in the near future.
6/10 Okay
Saira
Nov 24, 2023
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Saira
Stayed 1 night in Nov 2023
Response from Alana on Dec 15, 2023
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our services. We pride ourselves in providing “5” service. I see you scored us a 3 out of 5. We appreciate any feedback that you can help us provide better service. Looking forward to hearing from you.
10/10 Excellent
Tobi
Nov 13, 2023
Tobi
Stayed 1 night in Nov 2023
Response from Alana on Nov 16, 2023
Thank you for taking the time to provide feedback on your recent stay, I'm glad to see you enjoyed your time with us. We value your loyalty and are glad you chose to stay here at the Hampton Inn University Boulevard.
The property was convenient to where we needed to be. The Maintenace service request went unanswered.
Donna
Stayed 2 nights in Nov 2023
Response from Alana on Nov 16, 2023
Thank you for taking the time to provide feedback on your recent stay, I'm glad to see you enjoyed your time with us. We value your loyalty and are glad you chose to stay here at the Hampton Inn University Boulevard.
I would recommend this hotel. Staff was great and very accommodating. Breakfast was an extra plus!
Angela
Stayed 1 night in Nov 2023
Response from Alana on Nov 16, 2023
Thank you for taking the time to provide feedback on your recent stay, I'm glad to see you enjoyed your time with us. We value your loyalty and are glad you chose to stay here at the Hampton Inn University Boulevard.
Great place! We are pretty picky and this hotel checks all the boxes.
Collison
Stayed 3 nights in Nov 2023
Response from Alana on Nov 16, 2023
Thank you for taking the time to provide feedback on your recent stay, I'm glad to see you enjoyed your time with us. We value your loyalty and are glad you chose to stay here at the Hampton Inn University Boulevard.
8/10 Good
Mendel
Traveled with group
Nov 2, 2023
Liked: Cleanliness, staff & service, room comfort
Mendel
Stayed 2 nights in Oct 2023
Response from Alana on Nov 16, 2023
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.
10/10 Excellent
Janet
Traveled with family
Nov 1, 2023
Liked: Amenities
Convenient and priced right
Janet
Stayed 1 night in Oct 2023
Response from Alana on Nov 16, 2023
Thank you for taking the time to provide feedback on your recent stay, I'm glad to see you enjoyed your time with us. We value your loyalty and are glad you chose to stay here at the Hampton Inn University Boulevard.
Thank you for taking the time to provide feedback on your recent stay, I'm glad to see you enjoyed your time with us. We value your loyalty and are glad you chose to stay here at the Hampton Inn University Boulevard.
Convenient for Navy families. Clean and quiet. Nice breakfast. Next to a delicious BBQ place. Our place to stay when visiting!
Karen
Stayed 3 nights in Oct 2023
Response from Alana on Nov 16, 2023
Thank you for taking the time to provide feedback on your recent stay, I'm glad to see you enjoyed your time with us. We value your loyalty and are glad you chose to stay here at the Hampton Inn University Boulevard.
10/10 Excellent
Sally
Traveled with group
Oct 15, 2023
Liked: Staff & service
We did not receive maid service on our 2nd day and we needed more towels
Sally
Stayed 2 nights in Oct 2023
Response from Alana on Nov 16, 2023
Thank you for taking the time to provide feedback on your recent stay, I'm glad to see you enjoyed your time with us. We value your loyalty and are glad you chose to stay here at the Hampton Inn University Boulevard.
The bathroom was clean however the shower area needed some attention from the maintenance staff
Richard and Renee
Stayed 2 nights in Oct 2023
Response from Alana on Oct 12, 2023
Thank you for taking the time to complete our survey following your recent stay. It is through such candid feedback that we continue to improve upon our product and services. Please accept my sincerest apologies for any inconveniences that occurred during your stay. Certainly, this is not the level of service that we strive to provide. We will definitely look into these issues. We hope you can give us another chance next time you're in Charleston.
Ashley at the front desk was extremely helpful and kind.
Robin
Stayed 1 night in Oct 2023
Response from Alana on Oct 3, 2023
Thank you for staying with us, I hope you continue to choose Hilton for your future travels.
10/10 Excellent
Cindy
Sep 30, 2023
Cindy
Stayed 2 nights in Sep 2023
Response from Alana on Oct 2, 2023
Please accept our sincerest thanks and gratitude for your past stays with us and we hope to continue being your preferred hotel in the future. If there are any other ways that we can serve you better at this time or in the future, please let us know. Thank you once again for your business and we look forward to serving you again in the near future.