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Reviews of Three Crowns

5 out of 5
Three Crowns
High Street, Chagford, Newton Abbot, England

Reviews

9.2

Wonderful

Rating 10 - Excellent. 121 out of 193 reviews" "
Rating 8 - Good. 58 out of 193 reviews" "
Rating 6 - Okay. 12 out of 193 reviews" "
Rating 4 - Poor. 0 out of 193 reviews" "
Rating 2 - Terrible. 2 out of 193 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay , Thankyou to everyone
Stayed 1 night in Apr 2024

10/10 Excellent

Aaron

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were exceptional!
Stayed 1 night in Feb 2024

8/10 Good

kirstin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely pub/hotel in very remote location. Didn’t realise you had to book parking onsite and ended up parking on car park up the road with no issues. Room was lovely and slept very well. Staff very welcoming on arrival and food on the evening was fantastic. Only let down was the service in the morning at breakfast. No dairy alternatives available on buffet, you had to ask for them. Service was very poor, waited 15 minutes (there was only 3 of us in the breakfast room) before being asked if I wanted to order. Gossiping with work colleagues seemed more of a priority. When I finally got breakfast, it was the best porridge I had ever tasted!!!
Stayed 1 night in Feb 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, good beer & wine, good food and great fire. Only down side was that our room (room 9) was right above the kitchen - noisy music, noisy extractor fans and constant noise of doors banging☹️.
Stayed 2 nights in Jan 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023

2/10 Terrible

Kim

Stayed 1 night in Nov 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Traveled with partner
Wonderful old in with lots of character and charm. Staff were all welcoming, friendly and accommodating. The room was clean and comfortable. Excellent stay in a historic town!
Stayed 1 night in Sep 2023

6/10 Okay

Graham

Traveled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

Michele

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room was very clean.The bed was comfortable.Every thing was in excellent condition.The staff were friendly and helpfull.The breakfast was excellent however it is strange to be charged extra for hot chocolate. However the noise from the extractor fan woke us around 6am. 😞
Stayed 1 night in Sep 2023

10/10 Excellent

Heather

Stayed 1 night in Sep 2023

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very nice and overall a lovely atmosphere
Stayed 3 nights in Aug 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Professional helpful Staff with clean room and will certainly stay there again if needs be.
Stayed 1 night in Jul 2023

8/10 Good

Donatas

Stayed 1 night in Jul 2023

6/10 Okay

Paul

Liked: Cleanliness
Disliked: Room comfort
Pleasant over but noisy at times
Plus Friendly staff overall Pleasant conservatory Excellent bath Very tasty breakfast Excellent sea food platter Reasonably priced bar drinks Negative Poor flow on shower Noisy at night as next to two other pubs - late night revellers and cars/motor bikes and early morning deliveries and bin men. Room 13 had searchlight from property directly opposite shining into room. Not well ventilated without having windows/curtains open exacerbating problems above. Scott would make an excellent nightclub bouncer but his welcoming skills need working on for a restaurant!!! Recommendation Get a room at the back of the hotel away from street noise etc
Stayed 2 nights in Jul 2023
Response from Three Crowns on Jul 15, 2023
Thank you for rating us 6/10. Sadly because of your specific request to have a bath rather than a shower you missed out on a complimentary upgrade from the standard room you booked.

10/10 Excellent

Linda

Liked: Staff & service
Stayed 1 night in Jul 2023
Response from Three Crowns on Jul 15, 2023
Thank you for rating us 5/5 we hope to welcome you again soon.

8/10 Good

mike

Liked: Cleanliness, staff & service, property conditions & facilities
Would we stay again ? Yes.
Try not to get a room over the kitchen
Stayed 1 night in Jun 2023
Response from Three Crowns on Jul 15, 2023
Thank you for rating us 8/10 and please remember it is always a good idea to talk to one of reception team so that they can advise you which of our 21 rooms is best suited to your needs.

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
The staff, food and service were wonderful. However the room was basic and could benefit from a makeover. It was not an executive room but nevertheless it was ‘tired’. Black mould on the bathroom tiles for example and an old fashioned padded headboard. Otherwise, the weekend was very enjoyable in a delightful location.
Stayed 1 night in Jun 2023

10/10 Excellent

Jane

Stayed 1 night in Jun 2023
Response from Three Crowns on Jul 15, 2023
Thank you for rating us 10/10 - we hope to welcome you again soon.

8/10 Good

Marion

Stayed 2 nights in May 2023
Response from Three Crowns on Jul 15, 2023
Thank you for rating us 8/10 we hope to welcome you again soon.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Three Crowns on Apr 14, 2023
Thanks for the positive review - we hope to welcome you again soon.

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a beautiful small town. Staff was very friendly. Comfortable rooms. Gorgeous view from our window. Lots of antique charm. l loved the narrow roads into Chagford. Highly recommend if you are looking for a cozy spot in a charming old town.
Stayed 1 night in Apr 2023
Response from Three Crowns on Apr 14, 2023
Thanks for posting such a positive review - we hope to welcome you again soon.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023
Response from Three Crowns on Apr 14, 2023
Thanks for posting a 10 out of 10 review. We hope to welcome you again soon.

6/10 Okay

Jo

Stayed 1 night in Jan 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing time with our lovely dog Marvin.
Stayed 1 night in Dec 2022

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Chagford
Lovely clean, stylish and well appointed inn in lovely Chagford.
Stayed 1 night in Oct 2022

10/10 Excellent

Christian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, friendly and accommodating people. Really nice stay
Stayed 1 night in Aug 2022

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bijou Experience
Stayed 1 night in Aug 2022

2/10 Terrible

Thomas

Stayed 1 night in Aug 2022
Response from Owner on Aug 16, 2022
We are sorry that you didn't enjoy your stay at the lovely Three Crowns but with no detail as to why we can't really comment further. Thank you for trying us . With regards The Three Crowns team

8/10 Good

Graham

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wld be happy to stay again
Very nice friendly and helpful The room fan didn’t work and the tv remote wasn’t working I didn’t use either until my last night so didn’t inform the hotel of the issue
Stayed 3 nights in Aug 2022
Response from Owner on Aug 16, 2022
Thanks for rating us 8 out of 10 and we are pleased that you would stay again. If there is something wrong in your room please do let us know so that we can attempt to fix it during your stay or at least before the next guest checks in. With regards The Three Crowns team

8/10 Good

Jane

Stayed 1 night in Aug 2022
Response from Owner on Aug 16, 2022
Thanks for the 8 out of 10 rating and we hope to welcome you back to the Three Crowns.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Owner on Aug 16, 2022
Thanks for rating us 10 out of 10 - brilliant! We hope to welcome you again soon. With regards the Three Crowns team

6/10 Okay

Arthur

Liked: Cleanliness, property conditions & facilities, room comfort
This is the third or fourth time we have stayed here but doubt we will stay again. We were meeting our niece and her husband who live locally and booked a table for four at 8 pm and had no complaints with quality of food or the service. As it is advertised as a licensed hotel we were looking forward to a couple of drinks after the meal but were told the hotel only had a drink licence till 10 pm. We ordered an extra bottle of wine between us but felt pressured to drink up by 10-30 ‘so that the staff could get home and come back in the morning to prepare our breakfasts’. We dutifully retired to our room and our family went home as instructed
Stayed 1 night in Jun 2022
Response from Owner on Aug 16, 2022
Thanks for rating us and sorry that despite previous good visits you wouldn't stay again. Most hospitality venues have had to adjust what they do over the past two years as a result of the the pandemic and recruitment crisis. Almost every hospitality venue is short staffed and at The Three Crowns we have taken the decision to close at 10.00pm but hotel guests are welcome to stay in the bar whilst our very hard working team clear down the operation and they are also welcome to take any additional drinks to their room. We are sorry that this had such a negative impact on your stay but we do have to balance the needs of our guests with the welfare of our team. With regards The Three Crowns team

10/10 Excellent

Tim

Stayed 1 night in May 2022
Response from Owner on Aug 16, 2022
Thanks for rating us 10 out of 10 and we hope to welcome you again soon.

10/10 Excellent

MR N

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
What a lovely place! Excellent modern facilities while retaining little bits of its original style. Good young staff very keen to help. Superb breakfast! A great base for seeing the local area and Dartmoor.
Stayed 1 night in May 2022

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful place with amazing staff. Lovely town and great location too.
Stayed 2 nights in May 2022
Response from Owner on Aug 16, 2022
Thanks for the 10 out of 10 rating and we hope to welcome you again soon.

8/10 Good

Len

Liked: Cleanliness, amenities, property conditions & facilities
The town,place & staff all really nice and welcoming.It is obviously an old property so you have to accept it's quirks.Our room was very quiet comfortable all you need,but very small(cosy).The food tasted really nice but long delay in getting to the table then let down by being luke warm even after a second attempt? by the time we had eaten our main we were on our own no offer of dessert? But nice time had and would definitely book again(I'm sure just a one off hiccup) Great staff,great place,really nice tasty food 9/10
Stayed 1 night in Apr 2022

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2022

10/10 Excellent

Vadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The whole experience was first class from arrival to departure. Staff helpful and polite couldn’t do enough for you. Pub and restaurant superb
Stayed 4 nights in Mar 2022

10/10 Excellent

Deborah de

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short break at the three crowns
Excellent customer care, felt very welcome at all times. Very Comfortable stay
Stayed 1 night in Feb 2022

10/10 Excellent

Rebecca

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to whole up when on Dartmoor. The staff, food and accommodation are very warm and inviting, perfect after a day out in the cold!!
Stayed 1 night in Dec 2021

8/10 Good

Dom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
The staff are very good and make you feel welcome and attentive. Very professional. We had room 1 which was below the heating or kitchen vents which did wake us up a few times in the night. However the bed was really comfortable and this is more personal choice than a slant on the establishment. If i had one piece of constructive criticism it would be to upgrade the showers. I travel with work a lot and two things important are shower and bed. The bed as said earlier was very good, the shower needs an upgrade. Would i stay again: Definitely would i recommend: Definitely
Stayed 2 nights in Nov 2021

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We’ll be back
Excellent accommodation and service
Stayed 2 nights in Nov 2021

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with wonderful staff. Nothing was too much trouble . Will definitely be back !
Stayed 1 night in Sep 2021

10/10 Excellent

Jackie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

8/10 Good

richard

Liked: Cleanliness, property conditions & facilities, room comfort
On site parking is only available if you are in a superior room. This is ok but it’s not very clear on Hotels.com website. We had no problem parking on the road outside.
Stayed 2 nights in Aug 2021

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Friendly and efficient staff. Great food.
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely lovely place to stay. Staff were very welcoming and friendly. Room was clean and spacious. Only thing that could improve on would be a bigger bed but that is just personal preference. The food was amazing! Have already booked to go back next month.
Stayed 2 nights in Jul 2021