Dear Monica, Thank you for choosing us and for your thoughtful review. We are glad you had a pleasant stay and that you especially loved our signature Westin Heavenly Bed. That said, we regret not meeting some of your expectations, and we appreciate your feedback. Thank you again for your business, and we hope to welcome you back the next time you are in the area.Best Regards, David Weishar,Director of Operations

Dear Lukeisha, Thank you for the outstanding rating. We are thrilled that from check-in through check-out, we were able to provide you with a great stay at The Westin New York at Times Square. We look forward to your return and wish you all the best with your future travels.Best Regards, David Weishar,Director of Operations

Dear Beverly, Thank you for being our guest and for your gracious review. We are thrilled to know you loved our thoughtfully crafted property and intuitive associates. It was also a pleasure reading our dynamic location in proximity to Times Square and dozens of famed attractions perfectly suited to your needs. Thank you once more for your feedback, and we love knowing you plan to return; we look forward to hosting you again at The Westin New York at Times Square.Best Regards, David Weishar,Director of Operations

Dear Lee, Thank you for the high rating of The Westin New York at Times Square. It is great to know you enjoyed your time with us and that our impeccable property and optimal location helped elevate and optimize your stay. We loved accommodating you, and we hope you will make us your home away from home whenever your travels bring you to our city. Best Regards, David Weishar,Director of Operations

Dear Patrick, Thank you for choosing The Westin New York at Times Square. We are glad you had an overall pleasant stay and that you especially loved our well-maintained guestrooms. That said, we regret not meeting some of your expectations; we appreciate your feedback and will share it appropriately as we are always looking for ways to enhance our guest experience. Thank you again for your business, and we look forward to welcoming you back soon.Best Regards, David Weishar,Director of Operations

Dear Stefanie, Thank you for your excellent review. We are pleased that you enjoyed your stay at The Westin New York at Times Square and that our attentive associates helped to elevate your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. We look forward to your return.Best Regards, David Weishar,Director of Operations

Dear Ann, Thank you for taking the time to share your feedback regarding your recent stay. We sincerely apologize for the service shortfalls you experienced during your time with us. Your comments are valuable and have been addressed with the appropriate individuals to ensure we are well-poised to serve you in the future. We are also sorry for any inconvenience you had with our housekeeping service. Your comfort and satisfaction are of the utmost importance to us; therefore, we regret not meeting your expectations. Thank you once more for your patience, and we hope to have the privilege of hosting you again in the future, providing you with a flawless and memorable experience that reflects our commitment to excellence.Best Regards, David Weishar,Director of Operations

Dear Jacqueline, Thank you for taking the time to share your outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin New York at Times Square. We look forward to your return and wish you all the best with your future travels.Best Regards, David Weishar,Director of Operations

Dear Guest, Thank you for taking the time to share your experience at The Westin New York at Times Square. Everything we do is designed to provide a revitalizing experience for our guests, and we are pleased that our thoughtful and devoted hospitality exceeded your expectations. It was our pleasure accommodating you, and we hope to see you again soon on your next visit to the area.Best Regards, David Weishar,Director of Operations

Dear LaBaron, Thank you for your gracious review. We are pleased that you enjoyed your stay at The Westin New York at Times Square and that our attentive associates helped elevate and optimize your visit. We will share your enlivening comments with them, and we appreciate your recognition of their excellent service. Thank you again for your feedback, and we look forward to welcoming you back very soon.Best Regards, David Weishar,Director of Operations

Dear Mark, Thank you for being our guest and for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin New York at Times Square, and we hope to see you again soon. Best Regards, David Weishar,Director of Operations

Dear Ms. Laraine, Thank you for choosing The Westin New York at Times Square during your visit to the area. We appreciate you sharing how much you enjoyed your stay and our dynamic location. It was a pleasure having you as our guest, and we look forward to welcoming you back soon. Best Regards, David Weishar,Director of Operations

Dear Lindsay, Thank you for your perfect rating of The Westin New York at Times Square. We are glad you had a great stay and that our location in proximity to most of the subway lines worked well for your plans. We appreciate your feedback, and we look forward to accommodating you again soon.Best Regards, David Weishar,Director of Operations

Dear Nina, Thank you for your thoughtful review of The Westin New York at Times Square. We are glad you and your family had a pleasant stay and that you loved our impeccable property. While we appreciate your comments about our devoted associates, we apologize for the level of service you received from one of our team members. Your feedback is being evaluated by our team to ensure these concerns are not repeated. Thank you again for your business, and we hope to welcome all of you back for the exceptional hospitality you always deserve and that we are known for providing.Best Regards, David Weishar,Director of Operations

Dear Bimala, Thank you for the generous rating. It is always gratifying to receive praise for exceeding expectations, and we are thrilled you enjoyed your stay. It was our pleasure hosting you at The Westin New York at Times Square, and we hope to see you again soon. Best Regards, David Weishar,Director of Operations

Dear Brandon, Thank you for being our guest at The Westin New York at Times Square. We are thrilled you enjoyed your time with us and that our optimal location in proximity to Times Square perfectly suited to your needs. It was our pleasure accommodating you, and we hope you will make us your home whenever your travels bring you to the area.Best Regards, David Weishar,Director of Operations

Dear Clare, Thank you for your high rating of The Westin New York at Times Square. We are glad to know you had a great stay and that our thoughtful associates helped elevate and optimize your visit. We are grateful for each of your comments, and we look forward to accommodating you again very soon.Best Regards, David Weishar,Director of Operations

Dear Eugene, Thank you for choosing The Westin New York at Times Square. It was a pleasure to read our optimal location in proximity to Times Square and walk to dozens of famed attractions added to the enjoyment of your visit. We appreciate your generous review, and we hope you will make us your home whenever your travels bring you to the area.Best Regards, David Weishar,Director of Operations

Dear Scott, Thank you for your perfect rating of The Westin New York at Times Square. We are thrilled to know you had a great stay and that our dynamic location near Times Square, Midtown Manhattan, and Madison Square Garden provided an unforgettable experience in New York City. It was our pleasure accommodating you, and we look forward to exceeding your expectations again.Best Regards, David Weishar,Director of Operations

Dear Kerry, Thank you for choosing The Westin New York at Times Square. While we hope you had an overall satisfactory stay, we apologize for the issues with the escalators during your visit. We certainly understand your frustration and are sorry for the inconvenience caused to you. It was also disappointing to read we did not meet all of your expectations. We appreciate you for sharing your concerns about not being able to make good use of the offered benefits with our destination fee. We will share your feedback with our team as we are committed to providing the best experience for our guests. Thank you again for your business, and we hope to welcome you back the next time you are in the area.Best Regards, David Weishar,Director of Operations

Dear Raghunath, Thank you for being our guest at The Westin New York at Times Square. We appreciate you sharing how much you enjoyed your property and our dynamic location. We are grateful for the thoughtful remarks, and we hope you will stay with us again soon.Best Regards, David Weishar,Director of Operations

Dear M. Duong, Thank you for rating your visit with us. We are disappointed if you had any issues which kept you from thoroughly enjoying your stay. We would welcome another opportunity to show you our outstanding hospitality. We appreciate the feedback and hope to see you the next time you visit the area.Best Regards, David Weishar,Director of Operations

Dear Ana, Thank you for the high rating of The Westin New York at Times Square. We are thrilled to know you had a great stay and that our thoughtfully crafted and impeccable accommodations exceeded your expectations. We appreciate your business, and we look forward to hosting you again soon.Best Regards, David Weishar,Director of Operations

Dear Shoma, Thank you for the outstanding rating. We are pleased that from check-in through check-out, we were able to provide you with a great stay at The Westin New York at Times Square. We look forward to your return and wish you all the best with your future travels.Best Regards, David Weishar,Director of Operations

Dear Mike, Thank you for being our guest and for your review. Please accept our sincere apologies for any inconvenience caused to you and your wife due to our ongoing remodel; we appreciate your patience. We also regret to learn our destination fee came as a surprise to you; please know our fees are listed on our website, and we are sorry if this was not adequately communicated to you. That said, we appreciate knowing you liked our attentive associates and that our dynamic location worked well for your travel plans. Thank you again for all of your feedback, and we hope you will change your mind and give us another opportunity to accommodate both of you on your next visit to the area.Best Regards, David Weishar,Director of Operations

Dear Minerva, Thank you for sharing your high rating of The Westin New York at Times Square. We are thrilled to know you enjoyed your time with us and that our impeccable and well-appointed guestrooms helped elevate and optimize your stay. It was our pleasure accommodating you, and we look forward to exceeding your expectations again.Best Regards, David Weishar,Director of Operations

Dear Nabil, Thank you for choosing The Westin New York at Times Square. We are thrilled to know you had a great stay and that you enjoyed the benefits our destination fee provides. It was our pleasure accommodating you, and we look forward to welcoming you back again.Best Regards, David Weishar,Director of Operations