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Reviews of Hu of Cappadocia

Hu of Cappadocia
Goreme Yolu No. 65, Uchisar, Nevsehir, Nevsehir

Reviews

8.8

Excellent

Rating 10 - Excellent. 11 out of 20 reviews" "
Rating 8 - Good. 5 out of 20 reviews" "
Rating 6 - Okay. 4 out of 20 reviews" "
Rating 4 - Poor. 0 out of 20 reviews" "
Rating 2 - Terrible. 0 out of 20 reviews" "

8.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Johanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2022

6/10 Okay

Carolina

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Wouldn’t recommend
Beautiful building, amazing views, but lacking cleanliness and comfort. Do not stay in a Cave Room, there is no AC nor ventilation. The breakfast staff are nice, but it’s extremely hard to communicate with them; they barely speak 5-10 words in English
Stayed 2 nights in Sep 2022
Response from General Manager on Apr 13, 2023
Dear Guest,Your feedback is very important to us. Thank you for the taking the time to comment us. We offer you two accomodation options; Cave and Stone in our rooms. We can not put air conditioners in our cave rooms to preserve their historical texture. If you had informed us about this here, we could provide a room change and host you in our air-conditioned stone room.We are sorry for the communication failure you experienced with our colleagues working at breakfast.We hope we have the opportunity to host you again..If you need anything, you can contact with us.Best Regards,

6/10 Okay

Carolina

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Skip this place
Not what I expected. I understand that this hotel recently changed its name to “Hu” and formerly it was known as “Harem Hotel”. I believe that’s why I only found good and recent reviews. The place is beautiful, but the property lacks many services and equipment to make you feel safe and comfortable. There is no safe box nor a secure place to store your valuables. One of my family members believes that some money went “missing” during out stay at this hotel. The female staff are really nice and kind, but do not expect the same from the male staff. Sometimes they are even rude.
Stayed 2 nights in Sep 2022
Response from General Manager on Apr 14, 2023
Dear Guest,Your feedback is very important to us. Thank you for the taking the time to comment us..There is a portable safe box in our hotel.I wish you had sent us this request while you were at the hotel. We would be happy to assist you..We are very sorry that your money was lost; If you had let us know about this while you were here, we would have tried to help you with that as well. We hope we have the opportunity to host you again..If you need anything, you can contact with us.Best Regards,

6/10 Okay

Rafael

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
Skip this hotel
The hotel is beautiful and fairly well located. It has an amazing view to one valley. Most of the staff is friendly; I highlight the manager’s service. Her name is Birsel Orhan and she is super kind and nice. Also, the ladies at the neighboring restaurant (somehow they cater the terrace’s food and beverage services) are also super nice. However, I found several “buts” to my stay. 1- No elevator and lots of stairs: this is important if you are traveling with many bags. 2- No air conditioning nor fans inside the rooms: if you stay in a “cave suite” (I strongly suggest not to) expect an unbearable level of humidity and heat. There is no ventilation in the room. 3- Male staff not friendly: anything you ask to the male staff (I noticed 3 men working there) will be answered with NO. No help in finding us laundry service, no help in making our rooms ventilated or fresher, and so on… 4- No safe or security box in the rooms: there is no secure place to store your passport or cash. I had to store my valuables inside my luggage, which stayed in my room while I was away most of the time. I can’t point fingers at anyone, but I somehow lost 100 EUR from my luggage. I left some cash inside my luggage and left for the day. When I came back, I checked my bag and everything seemed fine. But somehow, 100 EUR were missing. You may find more info about this hotel if you search for “Harem Hotel”. I understand they just changed its name to “Hu”. Maybe, thats why I could only find good review
Stayed 2 nights in Sep 2022

8/10 Good

Mobin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay at Hu of Cappadocia, very kind staff specially Huseyin which helped us to book different activities. Adding air freshener to the rooms would make the experience more enjoyable. Also, hand sanitisation used in the hotel didn't smell very well.
Stayed 3 nights in Apr 2022
Response from Esma on Jul 1, 2022
Thanks your kind comments sir. We look forward to you. Have a nice day.

10/10 Excellent

Abel, Covina

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cave rooms were great! The property was beautiful and clean. The upstairs restaurant had delicious food.was
Stayed 3 nights in Apr 2022
Response from Esma on Jul 1, 2022
Dear guest Abel, thanks for your kindness. We look forward to see you. Have a great day :)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful ......................................................................................................................................................................................................................................................................................
Stayed 4 nights in Sep 2019

10/10 Excellent

Derya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hu of Cappadocia çok doğru bir tercih…
Hu of Cappadocia Ailesinin; nezaketine, samimiyetinine , güler yüzlü ekibine ,ilgi ve alakalarına, temizliğinine ,harika mekana ve konumuna hayran kaldık. Odalar gerçekten çok sıcakKonumu o kadar güzel ki hemen arka kapıdan bir kaç merdiven çıkıp Uçhisar kalesininin önüne çıkıyorsunuz. Manzarası mükemmel… Her şey için gönülden teşekkür ediyoruz… Tüm yakınlarımıza tavsiye edeceğim. Sn Mustafa Uçar bey ve tüm ekip arkadaşlarınıza sonsuz teşekkürler…
Stayed 1 night in Apr 2023
Response from Hotel Executive on Apr 13, 2023
Değerli misafirimiz,Öncelikle hizmetimiz hakkındaki nazik sözleriniz için çok teşekkür ederiz..Hedefimiz her zaman Kapadokya'daki en iyi deneyimi sağlamak olduğundan dolayı gelecek konaklamanızda sizleri tekrar misafir etmekten mutluluk duyarız.Herhangi bir yardıma ihtiyacınız olursa bizimle iletişime geçebilirsiniz.Kapadokya'dan Sevgiler,

10/10 Excellent

Javier

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente atencion
Response from Front Office on Dec 29, 2022
Dear Javier, Thanks for your review for us. It was pleasure to host you in our Hotel. We are waiting you whenever you want. Thanks

10/10 Excellent

Meryem

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022
Response from Mustafa on Sep 13, 2022
Değerli Yorumunuz için teşekkür ederiz. Sizi ağırlamaktan mutluluk duyduk.Yine bekleriz.

10/10 Excellent

Kamal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

10/10 Excellent

Murat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Konsepti ve tarzi olan guzel bir otel.
Stayed 2 nights in Dec 2021
Response from Esma on Jul 1, 2022
Değerli misafirimiz Murat Bey, ilginiz için teşekkür ederiz. İyi günler dileriz

8/10 Good

RAMAZAN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020
Response from Betül Nisa on Dec 9, 2020
Değerli misafirimiz Ramazan bey, Verdiğiniz puan için teşekkür eder iyi günler dileriz.

8/10 Good

Umut

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2020
Response from Betül Nisa on Dec 9, 2020
Değerli misafirimiz Umut bey, Verdiğiniz puan için teşekkür eder iyi günler dileriz.

6/10 Okay

BURAK

Stayed 3 nights in Dec 2019
Response from Mehmet on Jan 24, 2020
Bizi tercih ettiğiniz için teşekkür ederiz.

8/10 Good

aygün

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Guzeldi
Oda rahat ve konforluydu, balkonu vardi ve balkon inanilmaz guzeldi Kahvalti zengin cesitli acik bufe hersey cok taze geliyor Servis harika herkes guleryuzlu Burada anlamadigim sey alkol servisi olmamasi...Sonucta Kapodakya uluslarlarasi turistik bir yer... Alkol musterinin tercihi olmasi lazim otel sahibinin degil.
Stayed 2 nights in Nov 2019
Response from Mehmet on Jan 24, 2020
Yorumunuz için teşekkür ederiz, restaurantımız olmadığı için alkol servimiz malesef yok, komşu restaurantlar güzel bi çözüm olabilir.Saygılarımızla

8/10 Good

Türker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019
Response from Mehmet on Oct 18, 2019
Dear Türker, Thank you for your comment, You have a home at Kapadokya :) we hope to see you again! Best Regards

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel
The hotel beautiful and cozy we got 2 rooms connected by an inside terrace. Delicious breakfast and the staff so friendly and helpful
Stayed 2 nights in Sep 2019
Response from Mehmet on Oct 11, 2019
Dear Milagros, Thank you for your comment, You have a home at Kapadokya :) we hope to see you again! Best Regards