Indoor pool, 2 outdoor pools, pool umbrellas, sun loungers
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Reviews of Alua Helios Bay - All Inclusive

4 out of 5
Alua Helios Bay - All Inclusive
Obzor, Obzor

Reviews

8.6

Excellent

Rating 10 - Excellent. 10 out of 15 reviews" "
Rating 8 - Good. 3 out of 15 reviews" "
Rating 6 - Okay. 0 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hristo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Great service overall! That’s our second stay, they recognise as regular customers and upgraded our room!
Stayed 8 nights in Aug 2023

10/10 Excellent

Volodymyr

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the beach. Outstanding all inclusive service. Great pool area and bars. Great sea view! Poor property condition. But Great value for money!
Stayed 2 nights in Aug 2023

2/10 Terrible

Marc

Liked: Room comfort
The hotel matches it buffet, dull and tasteless.
Not a great experience. The food at the buffet in all inclusive is dull and tasteless, vegetables are always over cooked, lacks taste. They have a Chinese restaurant where you have to make reservations, total joke as they serve many things but not Chinese. Better options to eat outside. Activities in the hotel are a disgrace to people working in entertainment. At 23.30 everything shuts down, lights out. Ozbor is a small city with a few options, but mostly relying on tourism. I am astonished most people in the hotel don't understand English at all. The beach is nice, but there are better places to go Bulgaria. Never again.
Stayed 7 nights in Sep 2022

10/10 Excellent

Gunay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

10/10 Excellent

Hristo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2022

10/10 Excellent

Rossen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jul 2022

10/10 Excellent

Craig

Stayed 15 nights in May 2022

10/10 Excellent

Galya Velichkova, Naples

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There friendly and professional staff made our stay unique and unforgettable!
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Overall, great for family vacations! Spacious, clean, in good condition. Solid CV-19 measures - in the lobby and the restaurants. Good food and drink variety! However, the coffee is awful (definitely something the hotel management should think about).
Stayed 3 nights in Aug 2021

8/10 Good

Stoianka

Stayed 3 nights in Aug 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food, friendly staff.
Stayed 7 nights in Aug 2021

8/10 Good

CONSTANTINESCU

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2021

2/10 Terrible

Verified traveler

Stayed 5 nights in Jul 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top
Stayed 5 nights in Jul 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Przemiła obsługa, czysto, pyszne jedzenie, doskonała lokalizacja!
Stayed 5 nights in Sep 2019