Suite, 2 Bedrooms, Hot Tub | Premium bedding, pillowtop beds, in-room safe, soundproofing
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Reviews of Latchi Escape Hotel & Suites

3.5 out of 5
Latchi Escape Hotel & Suites
Elia Taurou 40, No. 2, Poli Crysochous, Neo Chorio

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 19 reviews" "
Rating 8 - Good. 9 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 2 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

nir

Liked: Cleanliness, room comfort
A beautiful hotel located about five minutes drive from the center. Pleasant pool, spacious rooms. We were in a suite with a good kitchen, a balcony and a yard. The staff is helpful and welcoming. Weak wifi in the room.
Stayed 1 night in Sep 2023

8/10 Good

Mali

Stayed 7 nights in Aug 2022

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was an amazing time for us and we would definitely recommend it for our friends
Stayed 3 nights in May 2022

6/10 Okay

moira

Liked: Cleanliness, room comfort
No communication
Stayed 7 nights in May 2022

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Review
Excellent service, food was very nice and a lovely private pool next to our room.
Stayed 4 nights in Jul 2021

4/10 Poor

Verified traveler

Liked: Cleanliness, room comfort
Nice rooms, but poor condition and poor management
Unfortunately we had a negative experience at Caprice Spa. The rooms are spacious and very nice, but the shared areas are out-dated and in need of renovation. The restaurant has nice breakfast but no options for lunch and dinner. Our main issue was that a male member of staff came into our room whilst my wife was sleeping. He first entered the living room, then came all the way into the bedroom and woke her up. He did not leave, but rather remained asking her questions about room service, without apologising. She was quite shocked and scared. When we complained to management, it was not taken seriously. We were given excuses about the time, the printer not working etc etc. We could not speak to the hotel manger, only the head of housekeeping, who barely apologised. Once we said we would leave a poor review they were more apologetic. Then they later came and told us that if we left a bad review the member of staff would be fired. Clearly, we did not want the housekeeper fired, we wanted a more formal apology and for improved processes and training for staff. We did not like being 'threatened' that if we write a bad review a staff member would be fired. To be clear, we do not want anyone fired. Our hope in writing this is that management will ensure better processes and training for staff, to avoid similar situations in future, and to review how complaints are considered. Thank you.
Stayed 2 nights in Jun 2021
Response from George Assistant Manager on Jun 30, 2021
Dear Sir/Madam The houskeeping team rang 4-5 times your bell and there was no awnser! They open the door and say "Hello houskeeping service" again it was no awnser. We dont fired anyone from Housekeeping team because you gave us bad review.. we dont have to say anything and of cource we apologise for what happent. Anyway we thank you and we wish you all the best Regards George Assistant Manager

10/10 Excellent

James, Nicosia

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was great, but what really made the stay was the staff who were incredibly helpful and friendly. Not only were they very attentive during our stay, they even couriered something that we accidentally left in the room when we left. We will definitely stay there again when we next visit the area!
Stayed 3 nights in Sep 2020

8/10 Good

Verified traveler

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Room comfort
Stayed 3 nights in Aug 2020

10/10 Excellent

D, Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very kind staff, whiling to help and make your time great
Stayed 2 nights in Jun 2018
Response from George on Jun 20, 2018
DEAR SIR/MADAM WE THANK YOU !

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
disappointing finally we didn't stay . we left from the first night the room was smelling bad, we asked them to change us room but they didn't. Very expensive price but nothing special at all.
Stayed 2 nights in Jun 2018

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great new apartments. Nice pools. Could get a bit noisy at night when busy. Good breakfast
Stayed 1 night in Feb 2018
Response from George on Mar 17, 2018
Thank you ! And hope to see you again .

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well equipped Nice pool Location Comfortable bed Clean
Stayed 1 night in Jul 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
1 bed apartment
Modern complex with all the facilities you need. 20 mins walk into latchi and about 15 to the beach. Nice and helpful staff.
Stayed 6 nights in Jun 2017

8/10 Good

Leonidas

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

8/10 Good

Christina

Traveled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2023

8/10 Good

marion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un bel hôtel bien situé. Voiture indispensable.
Resort casher très communautariste, les non juifs sont bien acceptés et bien accueillis mais sachez que la couleur religieuse est très présente. Beaux locaux bien situés.
Stayed 2 nights in Aug 2018

10/10 Excellent

Spyros

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Πολύ καλή εμπειρία για ένα διήμερο ξεκούρασης και
Αρκετά καλό. Τα δωματια πολύ καθαρά καινουργια και με αρκετή ησυχία. Το μέρος βρίσκεται σε πολύ καλή τοποθεσια όπου μπορείς να κάνεις τα πάντα. Άνετη πρόσβαση με το αυτοκίνητο και μπορείς πολύ εύκολα σε 5 λεπτά να βρεθείς μέσα στον ακαμα η να είσαι στο λιμάνι.
Stayed 2 nights in May 2018

8/10 Good

MARIA

Liked: Staff & service, property conditions & facilities, room comfort
Ένα χαλαρωτικό διήμερο στο Caprice spa and resort
Καινούριες εγκαταστάσεις, όμως λίγο ανοργάνωτοι. Μικρά θεματακια με την καθαριότητα που όμως λύθηκαν με την άμεση παρέμβαση της υπεύθυνης, κυρίας Ελένης. Υπέροχο πρόγευμα, ευρύχωρο δωμάτιο.
Stayed 2 nights in Sep 2017