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Reviews of Atour Hotel

4 out of 5
Atour Hotel
266 Zhongyang Road (Zhongyang Lu), Xuanwu District, Nanjing, Jiangsu

Reviews

8.8

Excellent

Rating 10 - Excellent. 10 out of 19 reviews" "
Rating 8 - Good. 7 out of 19 reviews" "
Rating 6 - Okay. 1 out of 19 reviews" "
Rating 4 - Poor. 1 out of 19 reviews" "
Rating 2 - Terrible. 0 out of 19 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Luhua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel but a bit noisy
Comfortable mattress, memory foam pillow, modern deco, great location, though the room is a little small. The worst part is the bad acoustic insulation. I was wakened several times in one night due to people talking in the aisle, shutting the door, or having shower and even flushing toilet.

4/10 Poor

Po-Yi

Disliked: Cleanliness, staff & service, property conditions & facilities
Advertised bathtub but there is none in the entire hotel. Cigarette smell everywhere. Lifts were not working during our stay. Offered an upgrade to a bigger room and free breakfast as compensation but it was a disappointing experience I must say.

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and value for money
We were caught by surprise when told our booking only included breakfast for one person. We used the money that we would otherwise spend on 4 breakfasts to sign up for the hotel chain membership and got daily free breakfast/tea for 2 persons (there were 3 of us) and late check out among other membership privileges. Buffet breakfast was ok and almost the same for the 4 days we ate there. Mainly local Chinese food with noodles/dumplings cooked upon order and fried eggs. Smaller selection of pastries, cereals, toast, etc. We stayed on the 3rd floor facing a small park and it was quiet with double layers of windows. Ours was a twin room but one bed was bigger than the other and could sleep 3 persons. Everything was good except that there was no refrigerator. Train station was nearby. Access to Xuanwu Men was about 15 minutes away on foot.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
16 hour Business trip in nanjing
I went to Nanjing to attend an early morning meeting for the next day, arrived really late the night before and surprisingly the hotel was really lovely. Other than getting there which was a bit difficult as no taxi drivers know where it was, but when I got there the staff was really helpful. Checkin was easy and the room is really nicely decorated. Very modern and comfy. Wifi works just fine, I was on Voice call for an hour and the quality was good so I was happy. As my meeting was at 8am I wasn't able to get up too much earlier and do the check out before I went, the staff was really nice to allow me to checkout at 2pm, it worked out all good and I took the 3 pm train and left, my time in Nanjing was only 16 hours but thanks to this hotel my experience was really good.

8/10 Good

Jason, singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
have free washing machine.

8/10 Good

Jason, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Nanjian
Good and clean hotel, but the room wall is cracking. Morning a lot of car horn.

10/10 Excellent

Michael, Beijing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and great hotel
Easy check in and out

10/10 Excellent

Otto, Alaska

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights in Nanjing jan 2016
Stayed two nights, Did have trouble checking in with Hotel.com, Hotel staff could not find my booking. My wife is Chinese so we were able to communicate with the staff and get it worked out. They only knew a few words in basic English. The hotel is very nice and modern everything worked and for the price it could not be beat. Breakfast is available for 48 Y and was very good and worth the price. I would stay here again if in Nanjing

8/10 Good

Wai man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
不錯的酒店
房間比較小，但整體上都算清潔舒適。前台服務員很好，樂於助人。隣近玄武湖及地鉄站，交通亦方便。

6/10 Okay

Verified traveler

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Mu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好的住宿体验
很不错的住宿体验。靠近地铁站，靠近玄武湖，走不远通过一个地下通道就可以进入玄武湖游览。早餐遇到一点问题，也圆满地解决了！还会再来入住。

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿地點交通便利
优奌：離地鉄站很近，交通方便。櫃台服務很好。在玄武湖旁，有空可以走走。早餐還不錯。 缺點：網站上訂房時有含早餐(双人房型)，下訂之後的英文訂單確只寫1份早餐，很容易讓人沒有注意到。房間外的走道煙味很重。

10/10 Excellent

WAI LUNG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Wai Man, Hong Kong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
New and clean room. Soft bed. Good price
Hope the hotel wont worn out soon

10/10 Excellent

Sehun, 대한민국, 경기도

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2박3일 잘 쉬다 갔습니다.
방 크기는 작았지만 가격대비 전반적으로 아늑하고 청결했습니다 위치도 고속도로와 가깝고 주변 시설을 이용하기에도 불편함이 없었습니다. 다만 호텔과 가장가까운 주차장 입구가 저녁 10시에는 문을 닫아서 멀리 돌아나오는 점은 조금 아쉬웠습니다. 여기서 휴대폰을 잠시 분실했었는데 청소하시는 아주머니께서 잘 보관하고 계셔서 찾을 수 있었는데 사례금도 마다하시는 모습에서 직원들의 친절함을 느낄 수 있었습니다. 다음번에도 이용하고 싶네요

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, friendly service, nice rooms
everything great - location, service and rooms. Would book again.

10/10 Excellent

SHA, 深圳

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
地点很棒，就在湖边，早上晚上回家都可以去湖边走走，酒店也很干净