4/10 Poor
Shawn
Traveled with partner
May 3, 2024
Disliked: Cleanliness, property conditions & facilities
I told housekeeping and the front desk about a pill sitting to the right of our doorway inside of our room Swept and God knows how long. Then this is upon check-in. Before check-in, we was told that the room we selected had been freshly remodeled and that was a lie. I would have to pay 30 extra dollars to the front desk to get a renovated room. Not the end of the world and I’m not a complainer we go to take a shower and go to bed, there’s a big wad of black hair in the towels Strawberry blonde hair Definitely not mine. I will be glad to post pictures of everything, including the drink machine on the first floor that never worked. Or. No one coming to get that pill or clean Nor give us any fresh towels, we left this morning the towel with the big black hair still sitting in the same spot. It was when we got there. Did I forget to mention a half empty bottle of shampoo left in the bathroom and only one bottle of shampoo with two rooms it’s crazy. I had to go to the front desk and instead of apologize and her saying anything they give me four new bottles will never stay there again.
Shawn
Stayed 2 nights in May 2024