Indoor pool, 3 outdoor pools
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Reviews of Boardwalk Beach Resort

2.5 out of 5
Boardwalk Beach Resort
2301 N. Ocean Blvd., Myrtle Beach, SC

Reviews

5.8
Rating 10 - Excellent. 58 out of 468 reviews" "
Rating 8 - Good. 106 out of 468 reviews" "
Rating 6 - Okay. 118 out of 468 reviews" "
Rating 4 - Poor. 86 out of 468 reviews" "
Rating 2 - Terrible. 100 out of 468 reviews" "

6.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Connie

4/10 Poor

Robert

4/10 Poor

Gilberto

Traveled with family and small children
Disliked: Property conditions & facilities
Place is pretty rundown. Bedspread had holes and stains. Shower had duct tape Covering a hole. Needs remodeling.
Stayed 3 nights in Nov 2022

8/10 Good

Robert

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Oct 2022

2/10 Terrible

pamela s

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Dirty a d run down. Ripped drapes, broken patio chairs, door handle came off in my hand, hallways smelled of cigarettes and pot, ripped carpets, gym was closed, good thing the beach was nice
Stayed 7 nights in Oct 2022

6/10 Okay

Melissa

Traveled with family
Disliked: Cleanliness
Poor housekeeping. Great views. Room was quite rundown.
Stayed 5 nights in Oct 2022

10/10 Excellent

KEVIN

Stayed 3 nights in Oct 2022

8/10 Good

Tracy

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Older property but has been updated to a degree. The beds were very comfortable. That was a big bonus in my book. They did not have a hair dryer however. Which I have seen in every hotel I've ever stayed at. But but the little kitchen area was very nice.
Stayed 3 nights in Sep 2022

2/10 Terrible

Nicholas

Disliked: Cleanliness, room comfort
I was not in the Main Tower, but the building to the left...this is what I found... Upon checking in on Sunday...the 2 Jacuzzis di Not work My Room...Disgusting !!! Slidin door stuck TV Remote did not work Bathroom floor was full of Cigarette Burn marks The Box Spring was Filthy The Furniture falling apart The AC made a loud noise Kitchen Stove burner did Not work Elevators were slow and very Loud and 2 guys got stuck while I was there. Next...Roaches (Not Palmetto Bugs) crawling on floor Carpet was Dirty... Went to Office and was told that Hotel was full..they finally moved me to another Room on Tuesday. The Outside was nice..but overall....Disgusting.
Stayed 4 nights in Sep 2022

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I checked in on a Sunday. Spoke to the young man at the desk about checking out a day early. He said he can't do it but the manager can. She'll be in Monday morning. I went back the next day in the early afternoon and she was already gone for the day. I mentioned wanting to check out a day early and they said come back the next day. So i did the same thing and got the same results. On Wednesday morning I was packing up my car and a couple stopped and asked me how my room was. We ended up chatting for about 10 minutes over the deplorable beds and beat up rooms. I told him I stayed in a Marriott down the street. He was heading to a Holiday Inn. We both went over to building where the front desk is. He politely let me go before him. I told the woman at the desk my situation with all the details. That is when they tell me I have to go through Expedia to ask for a refund and then the hotel can refund my 1 day. She did pop her head in the office to speak to someone and then told me yeah because I booked through a 3rd party I have to talk to Expedia first. Fast forward to Friday. I get online and get a hold of a rep for Expedia who call the hotel. They said they had no record of me mentioning anything about checking out early. Nor did they take any blame for the terribly uncomfortable beds that we only slept in 1 of the 4 nights. Expedia tried their best but the hotel refused. I was also given about 6k in points for my next hotel NOT BBR.
Stayed 4 nights in Aug 2022

10/10 Excellent

Dana

Liked: Cleanliness, room comfort
Boardwalk Beach Resort
Our stay was Great & we enjoyed ourselves swimming & all. The maids were nice also & we asked them for more towels & tissue. They sure gave us what we meeded. We were very pleased.
Stayed 4 nights in Aug 2022

8/10 Good

Benny

Liked: Cleanliness, room comfort
Stayed 5 nights in Aug 2022

2/10 Terrible

Davada

Traveled with family
Disliked: Cleanliness, room comfort
Do not book with this hotel
I went through hotels.com to book my room and was shown the room I would be receiving and all the amenities. They ended up giving us a room that in the old building of the boardwalk hotel which looked like something out of a crime movie, complete with drunks and drug deals. When asked about why were not given the room in the new building we were told that it was due to going through a 3rd party which is not true. The elevator was a death trap and the whole place should have been condemned
Stayed 3 nights in Jul 2022

2/10 Terrible

Nancy

Traveled with family
Disliked: Cleanliness, room comfort
Not recommend
The hotel is very run down not well kept at all elevators were very sketchy I had to call several times a day to try to get house keeping for towels and garbage. All furniture was extremely old and some broken. Not a very clean place.
Stayed 7 nights in Jul 2022

10/10 Excellent

rhonda

Traveled with family
Liked: Cleanliness, room comfort
Stayed 5 nights in Jul 2022

6/10 Okay

Ashraf

Stayed 6 nights in Jul 2022

4/10 Poor

Solomon

Disliked: Cleanliness, amenities, property conditions & facilities
The building look a little bit old, and amenities in the room are very old, especially the bed too small, noisy, and the room smell very bad! It has cigarette scent smelling! Bathroom looks ok.
Stayed 4 nights in Jun 2022

8/10 Good

Raymond

Traveled with partner
Liked: Cleanliness
Ocean front view & direct access
Stayed 3 nights in Jul 2022

2/10 Terrible

Shawn

Disliked: Amenities, property conditions & facilities
Place was trash
Stayed 3 nights in Jun 2022

10/10 Excellent

Christopher

Traveled with partner
Disliked: Amenities
The north building needs a major upgrade.
Stayed 3 nights in Jun 2022

2/10 Terrible

Tony Leo

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Very OLD BUILDING NEEDS COMPLETE UPGRADES ELAVATOR A JOKE
Stayed 4 nights in Jun 2022

6/10 Okay

JODI

The hotel needs some updating. Room was clean but again needs updating. Didn’t like the surprise of the hotel charging us an additional $50 fee when we got there because we went through Hotels.com. Thought what I paid was for the entire stay.
Stayed 4 nights in Jun 2022

2/10 Terrible

Janice

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The property wasn’t nothing like it looked on the internet the kitchen was not what I excepted for the amount of money that I spent. The door was broken the first day of my stay. I’ve had way better stay plus cheaper price then wat I received. The place needs a upgrade
Stayed 3 nights in Jun 2022

10/10 Excellent

Melissa

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Right on the beach..it was very crowded due to bike week & main street was 1 way
Stayed 3 nights in May 2022

10/10 Excellent

ROBERT

Traveled with family
Stayed 3 nights in May 2022

8/10 Good

Valerie

Liked: Cleanliness, room comfort
Ms Happy Birthday
The was alright and the view of the ocean was great. At first we thought we was the only ones in the hotel. Then we seen other guests later. Other than that everything was good.
Stayed 4 nights in May 2022

2/10 Terrible

Patricia

Traveled with group
Disliked: Cleanliness, room comfort
Stayed 3 nights in May 2022

4/10 Poor

Joanne

Disliked: Cleanliness, room comfort
Think twice before staying here.
We paid over $700.00 for a 5 day stay. Housekeeping no longer makes the bed...they empty trash and replenish the towels .. Instead of our room being in the newer tower we were placed in the shorter building that needs painting on the outside, insides, hallways. The room was not vacuumed when we checked in nor was it vacuumed in the 5 days we were there. The bathroom needs a good cleaning. The door from the outside parking lot to the inside vending area stays open 24/7 and is propped open with an orange hazard cone...which is very dangerous.. There are dozens of nice and clean hotels on Ocean Blvd that are fairly priced...we will be reserving rooms at the other hotels for our next trip. The shorter tower, which we were placed in, needs a serious makeover inside and outside if they intend to compete with the other hotels on Ocean Blvd.
Stayed 4 nights in May 2022

8/10 Good

Joanne

Business traveler
Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Michael

Traveled with family and small children, Traveled with family
Liked: Amenities
Love the views of the balconies and the jacuzzi tub in the room. Like the lazy river and all the pools. Even one inside if its too cold outside. Plenty of room around for several families to be comfortable. Great trip
Stayed 3 nights in Apr 2022

4/10 Poor

CARL

Disliked: Cleanliness, room comfort
Wouldn’t go back
The hotel is pretty run down. Our balcony door wouldn’t slide and broke when I tried to close it. Bathroom was remodeled. Rest was pretty run down. Elevators were kinda scary. No bathroom at the pool, or towels. No secured entrances, anyone can come and go anytime they please. It was fairly quiet until the weekend came and then good luck sleeping
Stayed 4 nights in Apr 2022

6/10 Okay

Lorenzo

Traveled with family and small children
Disliked: Cleanliness, property conditions & facilities
The view to the ocean was pretty good. The place is like going back to the 90s it was so out dated needs a renovation. Also the beds and blankets are in a desperate need of replacement. Need a better house keeping. Room like it was not vacuum in a long time. I would suggest pay a little more and don't let Expedia trick you with the pictures. The rooms are nothing like what they look on the pictures.
Stayed 4 nights in Apr 2022

4/10 Poor

DEBORAH D

Disliked: Cleanliness, room comfort
The building stunk like mold, the elevator was very scary to ride, you prayed that you made it to your floor. Half the # ‘s on the elevator to know what floor you were on was gone. To me the building was very in safe.
Stayed 1 night in Apr 2022

4/10 Poor

Kenia

Traveled with family
Disliked: Amenities, property conditions & facilities
This place is old, ceiling cracked, stove is so old, no space between bed, table and air conditioning. The key wasn’t even working to go inside the room, I have to call the receptionist. This place was so sketchy, the elevators are old and dirty. I will never recommend this place. Please do not book.
Stayed 1 night in Apr 2022

6/10 Okay

Michele

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Very very outdated, location excellent
Stayed 1 night in Mar 2022

2/10 Terrible

Christina

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel needs to be condemned. We were placed in the smaller hotel beside the one that we were under the impression that we had booked. It had boards over the doors, ripped curtains, torn up lampshades, carpet was ripped up and patched with newer carpeting, cigarette butts on the balcony floor, pubic hairs in the shower and in our bed. We used the sheets from the other bed to sleep on. If my husband hadn’t booked this for my birthday, I would have pitched a fit when I saw the conditions of this hotel, but I kept my mouth shut I did the best I could to tolerate it. He was so embarrassed but I wasn’t going to humiliate him by complaining. The constant 24/7 smell of marijuana was nauseating. I’m an avid traveler, and this is BY FAR, the ultimate worst hotel I have ever seen in my life. Disgusting place.
Stayed 2 nights in Mar 2022

4/10 Poor

catrease

Traveled with family
Disliked: Cleanliness, room comfort
My stay
I have stayed at this location multiple times before, but this time will be my last. The building I was in needs major repairs and upgrades. It smelled old and moldy. My room was in the north building and it was not even worth a while star. I was very disappointed in my stay.
Stayed 3 nights in Feb 2022

8/10 Good

THOMAS

Liked: Room comfort
Stayed 2 nights in Feb 2022

2/10 Terrible

Jason

Business traveler, Traveled with family
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Dec 2021

8/10 Good

ivan

Liked: Cleanliness, room comfort
the stay was good when i arrived the hotel said they did not have my reservation on file said hotel .com was suppose to give me my room number but after back and forth they look up my reservation and gave me a room number after that no problem the room was great and clean would rebook again
Stayed 3 nights in Dec 2021

8/10 Good

Beth

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We we stay again!
Stayed 3 nights in Nov 2021

2/10 Terrible

Wendy

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I didn’t like it cause it was not clean ,found bugs in the room
Stayed 4 nights in Nov 2021

10/10 Excellent

Martha

Traveled with partner
Liked: Cleanliness
Outside was kept up and enhanced the beach vibe. Trees and courtyard were in excellent taste. Plenty of parking spaces. Don’t feel that we could have done any better price wise, cleanliness wise or friendly staff wise. Extremely quiet.
Stayed 3 nights in Nov 2021

2/10 Terrible

Michael

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
The place was filthy, almost impossible to get into the room because the key (an actual key) was too long, the sink was leaking, and it looked like there was some sort of bodily fluid on the carpet. We were told that if wanted the room cleaned then they would bring up a vacuum cleaner and we could clean it ourselves. The chairs on the balcony were busted up and the table was used as an ashtray. Sketchy place. Also, they said that the pools are heated...they are not.
Stayed 7 nights in Sep 2021

8/10 Good

Tonia

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2021

10/10 Excellent

Sultant

Liked: Cleanliness, amenities
It was okay. I stay at better hotels. The lobby looks so bad
Stayed 3 nights in Oct 2021

2/10 Terrible

Francisca

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was full of spiders and dirty look like something was killed in The room blood all on the ceiling mould All in the bathroom very un called for vacation in hail discussing
Stayed 7 nights in Oct 2021

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, amenities
Definitely request the middle tower. We got booked in one of the outer towers and it was not good. I called the office and requested a new room. I had to pay a little more for the new room but, it was worth it! Great view from room. We had to adke for towels also. They didn't bring them to us. Alll in all the price and location was great!
Stayed 6 nights in Oct 2021

6/10 Okay

Melissa

Traveled with partner
View was amazing! Hotel allowed the “bikers” to get a little too rowdy in the parking lot (which our room was right beside). Stayed 5 nights and only saw housekeeping one time in the hall and got clean towels. Otherwise we NEVER saw them!! We didn’t need much but by the time we left our trash was overflowing and we had run out of toilet paper!!
Stayed 5 nights in Oct 2021

10/10 Excellent

SummerGirl

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location and the Beautiful beach front view
Stayed 3 nights in Sep 2021