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Reviews of Le Sand & Stone Hôtel

2.5 out of 5
Le Sand & Stone Hôtel
57 Rue Sainte-Catherine E, Montreal, QC

Reviews

6.6
Rating 10 - Excellent. 69 out of 256 reviews" "
Rating 8 - Good. 56 out of 256 reviews" "
Rating 6 - Okay. 42 out of 256 reviews" "
Rating 4 - Poor. 47 out of 256 reviews" "
Rating 2 - Terrible. 42 out of 256 reviews" "

7.0/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

2/10 Terrible

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
DO NOT BOOK, LOOKS NOTHING LIKE IN PICTURES ON EXPEDIA, ITS A SCAM!! window in the room was held by tape with signs saying “don’t touch the window”, the room was not cleaned after previous customer, bed sheets and towels haven’t been changed and bins were full. it was horrible & I had to book another hotel for my stay the "reception" desk said this is an "online hotel" so they can't help cancel my booking or do early check in as he doesn't have access to booking system (!!) conveniently the manager was not available it's a scam - even tho the room was not ready for me and looked nothing like in pictures on expedia, the hotel refused a refund or even an early check out. Horrible experience!! DONT BOOK!!
Stayed 2 nights in May 2024

2/10 Terrible

James

Disliked: Staff & service, property conditions & facilities
It is located beside a night club / bar. If you're staying here on the weekend, it is very loud until 2:00am in the morning. The windows are single pane, so you can hear everything. The shower hardly had any hot water every time I used it. Pay the extra, and go somewhere better.
Stayed 3 nights in May 2024

8/10 Good

Adriel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again. It is a good budget stay that allows for a great location to everything downtown and is a 2-minute walk to the subway. Think of this as an AirBnB apartment building with a 24-hr concierge in this building. When I arrived I had a small issue where there were no towels in the rooms. That was resolved quickly. And the shower faucet handle was loose. I am sure that is an easy fix. There was a cleaning crew every day cleaning rooms and the hotel common areas. That was nice to see. My only feedback is the hotel provide more amenities for the shower (e.g., soap and shampoo), as I went with another guest and we ended up having to purchase our own soap for our 3-night stay. Overall, pretty decent hotel for the price.
Stayed 3 nights in May 2024

10/10 Excellent

Heena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Arabee

Stayed 1 night in May 2024

2/10 Terrible

Zak

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Diana Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in. Simple. Had everything I needed. It is surrounded by a lot of stores and restaurants so that’s nice.
Stayed 1 night in Apr 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Hormis

Disliked: Cleanliness, staff & service, property conditions & facilities
Found a mouse running around the room at 2AM. It’s safe to say we stayed up the whole night with no sleep. The area around the hotel is full of cracked out druggies
Stayed 1 night in Apr 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and quiet, check-in was easy and it was exactly what was needed for a short trip. Lots of places to grab a bite to eat around the hotel, very walkable location, and it was easy to get to the metro/busses to go farther
Stayed 2 nights in Apr 2024

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location.
Stayed 1 night in Apr 2024

6/10 Okay

Allyza

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The smell of the room is not good.
Stayed 1 night in Mar 2024

10/10 Excellent

Jody

Liked: Staff & service
Mint
Stayed 2 nights in Mar 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Went to a show at MTELUS, which is right next door, so this was a super convenient location for me. Clean and comfy room. Friendly and attentive hosts. Really happy with my visit.
Stayed 1 night in Mar 2024

6/10 Okay

Sheilagh

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was open airy clean and modern. But, the Bed frame was broken. Shower gauge was broken. Location was good.
Stayed 3 nights in Mar 2024

4/10 Poor

Oliver

Business traveler
Disliked: Property conditions & facilities
TV randomly turned on twice in the middle of the night. The neighbourhood's enthusiastic crack-heads were very audible in the room. Lobby looked like it was still under construction. However the bed was surprisingly comfortable.
Stayed 1 night in Mar 2024

10/10 Excellent

Sofia

Stayed 1 night in Mar 2024

8/10 Good

Ayesha

Traveled with family
Liked: Cleanliness
Downtown convenient location.
Stayed 1 night in Mar 2024

4/10 Poor

inkap

Disliked: Amenities, property conditions & facilities
Room was too small to feel comfortable for two people. Mattress was not in a good condition that my body kept sinking towards the centre of the bed. I rather pay more to stay in a reasonably-sized room with proper mattress. I do not recommend this place.
Stayed 1 night in Feb 2024

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its very close to everything. Its clean and a great place to sleep. The only thing is we did not have towels in the room when we arrived, we had to request some and pick them up in the lobby.
Stayed 1 night in Feb 2024

6/10 Okay

Alex

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Area was very sketchy, junkies and hobos outside, lots of garbage on the street. Lots of noise (walls are paper thin) and there was noise in the hallway all night. Room was mostly clean (shower curtain was nasty). At least the staff was friendly and responsive!
Stayed 1 night in Feb 2024

4/10 Poor

Kyle

Traveled with partner, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I liked the affordability of the hotel and how conveniently close it was to the M Telus venue. I did not like how cold it was in the building and our room, or how there were no towels in the room or any available when we requested them, or how almost every window in the room was either broken or taped up, or when the fire alarm was activated at 7am and actual fire trucks came and cleared the building. But other than that it was a good one night stay.
Stayed 1 night in Jan 2024

6/10 Okay

Frederic

Disliked: Staff & service, property conditions & facilities, room comfort
Easy check in and access to the room. Overall, as expected, the accommodation itself and the amenities were quite poor.
Stayed 1 night in Jan 2024

10/10 Excellent

nikola

Stayed 2 nights in Dec 2023

2/10 Terrible

Fouzia

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

6/10 Okay

Chandra

Liked: Cleanliness, property conditions & facilities
This is more of Airbnb, not really a hotel , no housekeeping came to make the room, shower water pressure very low, no phone in room, no room keys - all done by punch code received from owner by email, room smaller than shown in photo. Front desk staff was friendly and room was clean and nice neighbourhood. If you like Airbnb style it’s good but not really a hotel in traditional sense.
Stayed 2 nights in Dec 2023

6/10 Okay

Monise

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities
Stayed 1 night in Dec 2023

8/10 Good

Evie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Heater is not that effective
Stayed 1 night in Dec 2023

10/10 Excellent

roch

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a couples of days in town might be a little small for a couple
Stayed 2 nights in Dec 2023

10/10 Excellent

Connie

Stayed 1 night in Dec 2023

2/10 Terrible

Narinder

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

2/10 Terrible

Dharmendra

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not clean. It’s not worth the money.
Stayed 2 nights in Dec 2023

8/10 Good

LUIS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Erica

Stayed 5 nights in Nov 2023

6/10 Okay

Essam

Disliked: Cleanliness, staff & service, property conditions & facilities
The bathroom was in a bad condition
Stayed 1 night in Nov 2023

10/10 Excellent

Jean

Stayed 2 nights in Nov 2023

8/10 Good

Sean

Liked: Amenities, property conditions & facilities
Very nice employees, close to amenities and very affordable.
Stayed 1 night in Nov 2023

6/10 Okay

Stephane

Traveled with partner
Room was not clean and noise all thru the night
Stayed 1 night in Nov 2023

4/10 Poor

Alexandre

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

Loredana-Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Hi I like that hotel very clean and very quiet
Stayed 1 night in Nov 2023

4/10 Poor

Alexander

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property was noisy and very cold at night. This was likely due to insufficient insulation.
Stayed 3 nights in Nov 2023

6/10 Okay

Justin

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
For a super cheap price, this is a nice place if you are looking for just a bed and shower. While our room was clean, there were parts of it that were quite literally falling apart. It’s an okay spot but be prepared for rowdy crowds down below on the street, especially if there’s a concert happening at night.
Stayed 2 nights in Nov 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

2/10 Terrible

Ali

Traveled with partner
Disliked: Amenities
Nothing like the pictures. The bathroom is shared with all other rooms on the floor, and the walls must be paper thin because my wife and I could hear the entire floor talking. We also found a few condoms in the toilet.. The bed is not very comfortable, and the room is extremely small. The staff was very nice, and that might be the only positive I can think of, but that's normally the case for all hotels. Next time I will spend the extra hundred dollars for a nicer room with a private bathroom.
Stayed 1 night in Nov 2023

8/10 Good

Chris

Business traveler
This is a very good place for the money. It’s fairly clean - the sheets were crisp and there were lots of fresh towels and soap. The area is very urban and you need to be cool with folks asking for money but it’s pretty safe. It’s close to the comedy festival and art galleries as well as Place Ed’s Arts and St.Laurent. I would definitely stay here again.
Stayed 1 night in Nov 2023

2/10 Terrible

Fidencio

Stayed 3 nights in Oct 2023

6/10 Okay

Verified traveler

Business traveler
Disliked: Property conditions & facilities
Ordinaire
Emplacement très bruyant, nous n’avions pas de serviette et de débarbouillette. Lit pas très confortable. C’était correct pour le prix. J’y suis allé une fois et ça me suffit!
Stayed 1 night in Oct 2023

2/10 Terrible

Jeffery

Disliked: Staff & service
This hotel was far below my desired standards and needs. Upon arriving, the entry was blocked by a line of people going into a nightclub next door and people sitting on the sidewalk asking for money and drugs. After checking in with the attendant, I went to my room to discover there was no fridge, which I needed. The bathroom was not clean and the television did not work. The loud music from the nightclub was very distracting. I decided to leave and not stay the night. I informed the attendant that I was leaving and going to another hotel. Since leaving, I sent a message inquiring about a refund for any of my fees and have as of yet gotten no response.
Stayed 5 nights in Oct 2023

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2023

8/10 Good

Andrew

Stayed 1 night in Oct 2023