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Reviews of InterContinental the Clement Monterey, an IHG Hotel

4.5 out of 5
InterContinental the Clement Monterey, an IHG Hotel
750 Cannery Row, Monterey, CA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 721 out of 1007 reviews" "
Rating 8 - Good. 160 out of 1007 reviews" "
Rating 6 - Okay. 76 out of 1007 reviews" "
Rating 4 - Poor. 28 out of 1007 reviews" "
Rating 2 - Terrible. 22 out of 1007 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very nice. Place is awesome.
Stayed 1 night in May 2024

10/10 Excellent

Kasia

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in May 2024

10/10 Excellent

Isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brought our 9 month old baby here for her first over night trip, everyone was very accommodating snd friendly. Highly recommend dining at their restaurant for breakfast the next morning! They were also able to allow us to check in super early which was great for the baby to take naps in between going to the aquarium and other activities.
Stayed 1 night in May 2024

10/10 Excellent

James

Liked: Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Rene

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth and easy going process. Close to shopping and restaurants. Friendly and accomdating staff.
Stayed 1 night in May 2024

10/10 Excellent

Jennine, Temecula

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1st class hotel on canary row
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant was top tier. Bed was amazingly comfortable, and the staff was very friendly and helpful.
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Alicia

Traveled with family and small children
Liked: Amenities, property conditions & facilities
From the moment we parked, to the front desk, Bell, man, the cleanliness and overall appearance of the entire hotel. Was absolutely beyond what I was expecting. The beds, the pillows everything was so comfortable. The view was amazing. I am never gonna stay in another hotel in Monterey again, I’ve been to Monterey since 2008 with my kids and this was my first time in this hotel. And I will always stay in this hotel from here on out.
Stayed 1 night in May 2024

10/10 Excellent

King Anthony

Traveled with family and small children, Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love the place.
Stayed 1 night in May 2024

10/10 Excellent

Hector

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay right at the water,nothing better. The nights were a bit chilly,so sitting by the fireplace in the lobby with my wife was very nice 👌. Loved my stay there.
Stayed 5 nights in Apr 2024

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2024

10/10 Excellent

Alvin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very professional
Stayed 2 nights in May 2024

10/10 Excellent

Martha

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved everything about this place!
Stayed 2 nights in May 2024

4/10 Poor

louiselle

Traveled with family
Liked: Amenities
Disliked: Cleanliness
We had 2 rooms and both bathrooms were dirty and disgusting. I wouldn’t expect that from a hotel of this caliber, very disappointed.
Stayed 1 night in May 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Jair

Stayed 1 night in May 2024

8/10 Good

Juan, Hayward

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay to spend the weekend at Cannery Road and the aquarium.
Stayed 1 night in May 2024

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Lots of adorable otters in the area
Stayed 1 night in Apr 2024

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
on this trip we travelled with teens. teens can be loud... but even though they were constantly talking and laughing (just being kids) you could not hear anything from outside the room. this is the quietest hotel i have ever been to. (its the construction i believe). in other hotels i had a hard time resting because you could just hear everything. sweet dreams when you stay here!
Stayed 2 nights in Apr 2024

10/10 Excellent

Daniela, New York

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Incredible location, friendly staff, nice rooms
Stayed 1 night in Apr 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Nancy, Oakland

Liked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

holly

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities
The area was great, lots of shops and aquarium nearby. Beautiful view of the bay. Facilities were ok, balcony was about a foot wide and the pool was the size of a hot tub.
Stayed 1 night in Apr 2024

10/10 Excellent

Stella Marie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024

10/10 Excellent

Cadee, Clovis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Best hospitality staff! I stay here often and they always remember me and greet me by name. Super friendly and polite. I love it here.
Stayed 1 night in Apr 2024

10/10 Excellent

Robert L

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over night stay for a Birthday. Vallet parking 24/7 a breeze. Check in easy.
Stayed 1 night in Apr 2024

10/10 Excellent

Cadee, Clovis

Business traveler
Liked: Staff & service
My favorite place to stay in Monterey! Staff is always so amazing, polite and friendly. Rooms are cozy and spacious
Stayed 1 night in Apr 2024

10/10 Excellent

Warren

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in the middle of everything.
Stayed 1 night in Apr 2024

10/10 Excellent

Adam

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We frequent this location and it's great to be so close to so many things. The hotel is clean ans staff is friendly. I wish the patios were a bit cleaner when it comes to food and bugs but it's great for an overnight stay.
Stayed 1 night in Apr 2024

8/10 Good

Nirmala

Stayed 1 night in Apr 2024

10/10 Excellent

Lilybeth

Liked: Property conditions & facilities
Ok
Stayed 2 nights in Apr 2024

10/10 Excellent

Meredeth

Liked: Cleanliness, staff & service, property conditions & facilities
We had a partial view of the ocean, the valet and check in was very quick. The room was very clean and everything was stocked. We are very happy with our stay and will return.
Stayed 1 night in Apr 2024

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Aditi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Liz

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, central to the aquarium, and shopping. We were greeted by valet staff and upon entering had a smooth check-in, though it would have been helpful to be informed of basic hotel and room amenities (restaurant, bar, pool, gym, etc)- a Small but important detail that sets good service from great service. Room was clean and had nice toiletries and a nespresso machine. We faced Cannery Row so there was some street noise in the morning but not enough to disturb us. The pool and jacuzzi were so small, it was almost like an after thought . Our son enjoyed it but I wouldn’t call it a pool- more like a wide swim lane. We tried some drinks from the C Restaurant bar and they were expensive and tasty. We’ve stayed here a few times and service is good, rooms are clean and comfortable (except the pillows are way too soft for us). We like the location which is a big reason we come back and will stay again.
Stayed 2 nights in Apr 2024

8/10 Good

Tom

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 1 night in Apr 2024

10/10 Excellent

paul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay in Monterey.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jared

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable and clean
Stayed 1 night in Apr 2024

10/10 Excellent

Bridget

Stayed 3 nights in Apr 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking is absolutely worth it, the property is super walkable and there are so many pedestrians milling around. The front desk staff is incredibly thoughtful; they offered me extra water when I checked in, and a free (very nice) umbrella during an unexpected rain shower. Very nice, upscale property. I'd stay here again.
Stayed 1 night in Apr 2024

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Apr 2024

10/10 Excellent

Cadee, Clovis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, beautiful view and location
Stayed 1 night in Apr 2024

8/10 Good

Yasmin

Liked: Cleanliness, staff & service, property conditions & facilities

6/10 Okay

Guadalupe

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
When we arrived the staff working outside did not acknowledge us nor were they accommodating to help us with our luggage. So work on having friendly staff that like what they do.
Stayed 1 night in Apr 2024

10/10 Excellent

kartika

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient Great location
Stayed 1 night in Apr 2024

10/10 Excellent

yiri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, but very noisy since our room faced the street
Stayed 1 night in Apr 2024

10/10 Excellent

Mike

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing first class property!!!
Stayed 1 night in Apr 2024

8/10 Good

Steve

Traveled with family
Liked: Cleanliness, staff & service
Right on the water, walking distance to everything, small rooms, limited parking
Stayed 3 nights in Mar 2024