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Reviews of Holiday Inn Express Doral Miami, an IHG Hotel

2.5 out of 5
Holiday Inn Express Doral Miami, an IHG Hotel
1691 NW 107th Ave, Doral, FL

Reviews

9.4

Exceptional

Rating 10 - Excellent. 923 out of 1245 reviews" "
Rating 8 - Good. 233 out of 1245 reviews" "
Rating 6 - Okay. 47 out of 1245 reviews" "
Rating 4 - Poor. 17 out of 1245 reviews" "
Rating 2 - Terrible. 25 out of 1245 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Shade

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight, the only problem I encountered was the long wait for the room to be available which was more than an hour.
Stayed 1 night in May 2024

10/10 Excellent

dianne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great welcoming staff!
Stayed 1 night in May 2024

10/10 Excellent

SARA

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in May 2024

10/10 Excellent

Wenesia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good choice hotel for a shopping weekend, across from the Miami Mall and walking distance to dolphin mall. The hotel itself was comfortable and no issues found
Stayed 3 nights in May 2024

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Joy, Chesapeake

Traveled with group
Liked: Cleanliness
Disliked: Staff & service
Staff were not friendly at all and very cold when asking them for anything. Enjoyed my stay at this hotel more in Houston, TX
Stayed 2 nights in May 2024
Response from Marcus on May 18, 2024
Thank you for your stay and feedback. We are addressing your concerns.

10/10 Excellent

Claire

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location in the shopping mall. Food Court nearby
Stayed 3 nights in May 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

10/10 Excellent

hayley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here before free breakfast and parking hotel clean and modern
Stayed 1 night in May 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

10/10 Excellent

Khatija

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and kind. Pleasure to stay here. Will definitely recommend and return
Stayed 3 nights in May 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback! Have a great day.

10/10 Excellent

Shanteisa Tamara

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely accommodating
Stayed 3 nights in May 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

4/10 Poor

Raj

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Service is poor Looks like people are not fully trained voor service maybe a better training for service and politeness to travelers. breakfast was very poor
Stayed 2 nights in May 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

10/10 Excellent

Carlton, Montego Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

10/10 Excellent

Shawntrel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 4 nights in May 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel and the staff are very friendly and helpful.
Stayed 4 nights in May 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

10/10 Excellent

Adona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how close the malls were.
Stayed 2 nights in May 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

8/10 Good

Jean

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to work on their breakfast. The breakfast is really not good
Stayed 3 nights in May 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback.

10/10 Excellent

Whitney

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and modern
Stayed 3 nights in May 2024
Response from Front Desk on May 8, 2024
Thank you for your feedback!

10/10 Excellent

Ayed, Jacksonville

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable, spacious, clean, modern. Breakfast leaves much to be desired, but that is to be expected with complimentary buffets these days. Would stay here again.
Stayed 2 nights in May 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

10/10 Excellent

Katherine

Great
Stayed 3 nights in Apr 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

10/10 Excellent

Nizar

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 4 nights in Apr 2024

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marcus on May 3, 2024
Thank you for your stay and feedback!

10/10 Excellent

Patrice

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and refreshing accommodations with very good customer service at reception. Convenient location, walking distance to mall and shopping.
Stayed 1 night in Apr 2024
Response from Front Desk on May 2, 2024
Thank you for your wonderful review.

10/10 Excellent

Dipeshwar, New York

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean hotel with good rooms.
Stayed 2 nights in Apr 2024
Response from Marcus on May 3, 2024
Thank you for your stay and feedback!

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
New property excellent condition!!
Stayed 1 night in Apr 2024
Response from Front Desk on May 2, 2024
Thank you for your kind words! Hope to see you on a future stay

10/10 Excellent

Chandrabally

Traveled with family
Very clean environment . Rooms kept clean and elevators also clean
Stayed 3 nights in Apr 2024
Response from Front Desk on May 2, 2024
Thank you for your review! Have a great day

8/10 Good

SUNITA

Stayed 6 nights in Apr 2024

10/10 Excellent

Maria, Riverview

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious.
Stayed 1 night in Apr 2024
Response from Front Desk on May 2, 2024
Thank you for your review!

10/10 Excellent

Marjorie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marcus on May 3, 2024
Thank you for your stay and feedback!

10/10 Excellent

Priscila

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is like new. Great
Stayed 1 night in Apr 2024
Response from Front Desk on Apr 26, 2024
Thank you for your feedback!

10/10 Excellent

kismet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and staff was respectful and was a great help
Stayed 1 night in Apr 2024
Response from Marcus on Apr 25, 2024
Thank you for your stay and feeback!

8/10 Good

Mechelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is well located, easy to reach, the shopping area is great✨✨✨✨
Stayed 3 nights in Apr 2024
Response from Marcus on Apr 24, 2024
Thank you for your stay and feedback!

8/10 Good

Mereleia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Room does not smell fresh.
Stayed 2 nights in Apr 2024
Response from Marcus on Apr 24, 2024
Thank you for your stay and feedback

10/10 Excellent

Yorleny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice hotel
Stayed 2 nights in Apr 2024
Response from Marcus on Apr 24, 2024
Thank you for your stay and feedback!

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and Marcus was a pmeaseure to deal woth as well as gookg oit of his way to make our stay the best it could be. I jighly recommend this hotel and staff
Stayed 4 nights in Apr 2024
Response from Marcus on Apr 24, 2024
Thank you for your stay and feedback! We hope to see you again soon!

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marcus on Apr 24, 2024
Thank you for your stay and feedback!

10/10 Excellent

Neal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one the quietest hotels we have stayed at. It is very clean and Alex at the front desk is super friendly and always helpful. The breakfast is great here as well We plan to stay here again soon.
Stayed 3 nights in Apr 2024
Response from Marcus on Apr 24, 2024
Thank you for your stay and feedback!

10/10 Excellent

Nildalee

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difícil de encontrar ya que Encuentra en un mall en remodelación pero todo muy bien. check in y Check Out súper rápido. Ni 5 minutos . Desayuno puede mejorar, pero todo excelentemente bien.
Stayed 1 night in Apr 2024
Response from Marcus on Apr 24, 2024
Thank you for your stay and feedback!

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Marcus on Apr 24, 2024
Thank you for your stay and feedback!

10/10 Excellent

Scotty

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Miami International Mall an many excellent dining choices within walking distance.
Stayed 1 night in Apr 2024
Response from -Front Desk on Apr 21, 2024
Thank you for your feedback!

8/10 Good

Navdeep

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet. Great customer service
Stayed 3 nights in Apr 2024
Response from -Front Desk on Apr 21, 2024
Thank you Navdeep! Have a wonderful day!

10/10 Excellent

Melissa

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
I liked the overall resort and the Gym. I am an avid Gym user and it had everything I needed. The receptionist that checked me in was not very pleasant. I stay at holiday Inn all over and this is the first time I observed this. Maybe it is because I arrived uncontrollably late. Outside of that everything was great as usual.
Stayed 1 night in Apr 2024
Response from Marcus on Apr 24, 2024
Thank you for your stay and feedback!

10/10 Excellent

Sarai

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights while on a business trip. The property is well kept, clean and within walking distance to international mall.
Stayed 2 nights in Apr 2024
Response from Marcus on Apr 18, 2024
Thank you for your stay and feedback!

10/10 Excellent

Julia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location near the shopping malls, lovely clean and quiet hotel with a good breakfast included. Would definitely recommend as a stop over in Miami
Stayed 1 night in Apr 2024
Response from Marcus on Apr 18, 2024
Thank you for your stay and feedback!

10/10 Excellent

George

Stayed 1 night in Apr 2024
Response from Marcus on May 15, 2024
Thank you for your stay and feedback!

10/10 Excellent

Valeska

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking could be better
Stayed 3 nights in Apr 2024
Response from Marcus on Apr 18, 2024
Thank you for your stay and feedback!

6/10 Okay

Shakeva

Stayed 3 nights in Apr 2024
Response from Marcus on Apr 18, 2024
Thank you for your stay and feedback

6/10 Okay

Savannah

Traveled with family
Liked: Staff & service, property conditions & facilities
Was an ok stay
Stayed 1 night in Apr 2024
Response from Marcus on Apr 18, 2024
Thank you for your stay and feedback

8/10 Good

Mauricio, managua

Bad breakfast
Stayed 5 nights in Apr 2024
Response from Marcus on Apr 18, 2024
Thank you for your stay and feedback!

10/10 Excellent

Joshua

Great
Stayed 1 night in Apr 2024
Response from Marcus on Apr 18, 2024
Thank you for your stay and feedback!

10/10 Excellent

ILDEGAR

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Marcus on Apr 18, 2024
Thank you for your stay and feedback!