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Hotel Helene

3.5 star property
Comfortable hotel, walk to Lleras Park

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Hotel Helene

Premium Room | Premium bedding, down comforters, free WiFi, bed sheets
Restaurant
Front of property
Reception
Restaurant
Reviews
8.4

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • HousekeepingHousekeepingHousekeeping
  • 24/7 front desk24/7 front desk24/7 front desk
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
10a29 Cra. 40, Medellín, Antioquia, 050021
  • Popular LocationLleras Park1 min walk
  • Popular LocationPoblado Park5 min walk
  • Popular LocationMedellín Clinic - El Poblado9 min walk
  • AirportMedellin (EOH-Enrique Olaya Herrera)12 min drive
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Room options

View all photos for Standard Double Room

Standard Double Room | Premium bedding, down comforters, free WiFi, bed sheets

Standard Double Room

8/10 Very Good

Highlights

Smart TV
Premium bedding
Down duvet
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | Premium bedding, down comforters, free WiFi, bed sheets

Premium Room

10/10 Exceptional

Highlights

Smart TV
Down duvet
Premium bedding
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, down comforters, free WiFi, bed sheets

Deluxe Room

Highlights

Smart TV
Down duvet
Premium bedding
Separate bedroom
Private bathroom
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Terrace/patio
Lleras Green Hotel
Breakfast included
Free WiFi
Restaurant
Air conditioning
7.8 out of 10, Good, (517)
The price is $58
$58 total
includes taxes & fees
Jun 20 - Jun 21
Lleras Green Hotel

About the neighborhood

Medellín

Hotel Helene is located in El Poblado, a neighborhood in Medellín, and is in the entertainment district and near a metro station. Oviedo Shopping Center and El Tesoro Shopping Park are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Pueblito Paisa and Medellin Botanical Garden. Santa Fe Zoological Park and Cerro El Volador are also worth visiting.
Visit our Medellín travel guideOpens in a new window

What's nearby

  • Lleras Park - 1 min walk
  • Poblado Park - 5 min walk
  • Medellín Clinic - El Poblado - 9 min walk
  • El Tesoro Shopping Park - 3 min drive
  • Santafé Mall - 4 min drive

Getting around

  • Poblado Station - 18 min walk
  • Jose Maria Cordova Intl. Airport (MDE) - 34 min drive

Restaurants

  • ‪Mondongo's - ‬1 min walk
  • ‪Alambique - ‬2 min walk
  • ‪Desayunadero La 10 - ‬2 min walk
  • ‪Mosquito - ‬1 min walk
  • ‪Dog & Burger - ‬2 min walk

About this property

Hotel Helene

Hotel located in El Poblado
Close to Lleras Park and Poblado Park, Hotel Helene provides amenities like a restaurant. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Full breakfast (surcharge), smoke-free premises, and an elevator
  • A 24-hour front desk and luggage storage
Room features
All guestrooms at Hotel Helene offer comforts such as premium bedding, in addition to amenities like free WiFi.
More conveniences in all rooms include:
  • 40-inch Smart TVs with cable channels

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 6:00 AM to 8:30 AM for a fee: COP 25,000 to 50,000 per person
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator (100 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Shower
  • Towels

Entertainment

  • 40-inch Smart TV with cable channels

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately COP 25000 to 50000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Helene Hotel
Hotel Helene Medellín
Hotel Helene Hotel Medellín

Frequently asked questions

Is Hotel Helene pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Helene?

As of Jun 8, 2024, prices found for a 1-night stay for 2 adults at Hotel Helene on Jun 13, 2024 start from $68.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Helene?

This property doesn't offer parking.

What time is check-in at Hotel Helene?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Helene?

Check-out is at noon.

Where is Hotel Helene located?

Located in El Poblado, this hotel is within a 5-minute walk of Lleras Park and Poblado Park. Medellín Clinic - El Poblado and Oviedo Shopping Center are also within 1 mi (2 km). Poblado Station is 18 minutes by foot.

Reviews

8.4

Very Good

Rating 10 - Excellent. 65 out of 118 reviews" "
Rating 8 - Good. 26 out of 118 reviews" "
Rating 6 - Okay. 13 out of 118 reviews" "
Rating 4 - Poor. 12 out of 118 reviews" "
Rating 2 - Terrible. 2 out of 118 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nano

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this place was amazing would have love to give it 5 stars but the WiFi in the rooms was next non existent, besides that good hotel, with amazing staff, and in a great location.
Stayed 3 nights in May 2024

10/10 Excellent

Digna, Kew Gardensn

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Melissa E.

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great, the hotel is new and the location is perfect. The only thing is that there were a lot of noisy people on my floor but that is not the hotel’s fault.
Stayed 3 nights in May 2024

10/10 Excellent

Hamish

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the styling and vibe. Modern and class. Rooms small but well laid out. Comfortable memory foam bed.
Stayed 1 night in May 2024

10/10 Excellent

ONEIL

Nice and cozy
Stayed 3 nights in Apr 2024

6/10 Okay

Edward Danilo

Liked: Staff & service, amenities, property conditions & facilities
ac dint work a littel onsafty cros the road is headache and lot of people asking for money and it get annoying
Stayed 7 nights in Mar 2024

8/10 Good

Yashira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great staff, good location, the room need more light other then that very good.
Stayed 3 nights in Mar 2024

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
If You Want a Bed and a Shower, This is The Place
The room was very quaint (tiny) and the towel rack (aka bed) was just inches away from the shower door. My suitcase fit nicely on the stand by the door and I was easily able to squeeze in and out the door each day. The breakfast was terrific in a little cafe across the street. Service was good and the staff was very helpful.
Stayed 4 nights in Mar 2024

8/10 Good

Will

Liked: Cleanliness, property conditions & facilities, room comfort
Perfectly Adequate, but far from Perfect
The Hotel itself is very nicely decorated; modern, chic, very slick. But there were issues, all minor-ish. While the hotel staff was friendly they were not always the easiest to communicate with. They were always around but not usually at the desk and most did not or would not speak English. I've never stayed at a hotel where the staff was so reluctant to speak English to a traveler they knew spoke VERY limited Spanish. This really didn't negatively impact our stay but it was noticeable and frustrating at times. The other issue was that the room air conditioning was just simply inadequate. Another couple left as I was checking in due to this. The morning sun coming through the single pane glass was brutal even with the thick blackout curtain over it. It didn't even cool down that much once the sun crested the top of the building. Staff brought us a fan which was an absolute life-saver. On any day that wasn't cloudy it was barely tolerable without it. Convenient location also meant VERY loud especially on the weekend nights. Again the single pane glass did no favors to the hotel here either. The building is 4 houses down off the main drag but you could hear every single car from the room. Bring earplugs. Other small issues: very little place to put clothes, no drawers or armoire, and just a tiny place to hang a couple shirts behind the mirror. The light fixture above the vanity dripped water. A lot of small issues that didn't ruin the trip at all but added up to just 'ok'
Stayed 6 nights in Feb 2024

8/10 Good

Jorge, Bryan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was really good, just need better AC units
Stayed 1 night in Jan 2024

8/10 Good

Roberto Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel has an excellent location , the staff is very nice and the hotel room are good for the price
Stayed 4 nights in Feb 2024

10/10 Excellent

LUIS

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
amazing
Conveniently located , great location. amazing breakfast
Stayed 7 nights in Feb 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service
Stayed 6 nights in Feb 2024

10/10 Excellent

Valentin Hidalgo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are small but very clean
Stayed 2 nights in Feb 2024

8/10 Good

Luis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff.
Stayed 3 nights in Jan 2024

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful hotel in an excellent location, with excellent design. The street where the hotel is located is a dead end and very green, when you go outside you find yourself in a botanical garden. The staff is very friendly, the breakfast is first class and the coffee is delicious. The only thing I didn't like was the dim lighting in the room. Room had no window and it was to dark, it needed more light. My room was small but it' Ok for one person. The owners need to write more clearly that the deluxe room does not have a window. I thought that there would be a window. Anyway, It is super clean, I can say in general that the hotel, location and staff deserve 5 stars.
Stayed 4 nights in Jan 2024

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The air conditioning was leaking water the 3 days
Stayed 4 nights in Jan 2024

6/10 Okay

JOHANNA, lic

Very small rooms no window Very dark room Ac not cold No bathroom privacy Area is good
Stayed 1 night in Jan 2024

10/10 Excellent

Jovita Vionette

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 6 nights in Jan 2024

10/10 Excellent

Chioma

Liked: Cleanliness, staff & service, property conditions & facilities
This is by far the best property in the city of Medellin. Walking distance or a short cab ride to everything. The staff are completely amazing. Housekeepers. Front desk staff. Security. Bartenders. You get the point. Amazing stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Minijza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Dec 2023

10/10 Excellent

Florin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Hector L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A+ location & service
Great location, and service. Just steps away from a supermarket, gym, restaurants, and many clubs/pubs. Very friendly and attentive staff. I'd definitely stay there again and I would recommended to friends.
Stayed 6 nights in Dec 2023