Dear John,Thank you for choosing to stay at the Mbale Resort Hotel.We also appreciate the time you took to review and rate us.We hope you can visit us again soo.

Dear Angela,Thank you for staying at the Mbale Resort Hotel. Thank you too for taking time to write this review and rate us as well.On one hand, we are happy that you enjoyed our hospitality but we have also noted, with concern, the issues you have raised that we could have put in place to make your stay more comfortable.Let us see how we can use this information to make the Resort much more homely for your next visit.Once again, thank you for choosing Mbale Resort Hotel.Kind regards,LilianFront Office

Dear Grace,Thank you very much for allowing us play host in your recent visit of our Resort. We also deeply thank you for taking time to review and rate us.We take a lot of pride in meeting and exceeding all our guests’ expectations and we note however that this time round this goal was not achieved. We kindly request of you to offer us another opportunity in future so we can plug the gaps and create for you a memorable experience. LilianFront Office

Dear Bryan,We are honoured that you chose Mbale Resort Hotel as your home during your recent trip to Mbale. We are thrilled that we made your stay comfortable and enjoyable.Thank you so much for taking time off your busy schedule to write this wonderful review about our Resort. The 10/10 rating has also made our day. Thank you.Be sure that Gloria and Lilian are full of smiles because of the mention here. Management is planning something special for them.We are looking forward to seeing you again soon, at the Resort.LilianFront Office

Dear Maiken, Thank you both for choosing to stay at the Mbale Resort Hotel. We are also deeply grateful for the time you took to review. Since it was a great honour for us to host you, we are thrilled that we meet most of your expectations. It saddens us that you suffered some inconveniences like the insects in the pool and the "few" mosquitoes in the room. We are working on these to ensure they never bother any of our guests again.We are looking forward to seeing you again at the Resort and we'll be truly delighted to host you.

Thank you so much, Douglas, for choosing the Mbale Resort Hotel to play host to you on your visit to Eastern Uganda. The entire staff and Management are thrilled that your expectations have been met. We are grateful also for the time you took to review us.We hope you will make this your home every time you are in Eastern Uganda.Asante Sana.

Thank you very much Dr. Hellen for allowing us play host in your recent visit of our Resort. The staff and management remain forever indebted to you for accepting our courtesy and hospitality. We also deeply thank you for your 10/10 rating and appreciate your time. We look forward to hosting you again.

Dear Curtis thank you for your compliment, and thank you for staying with us and we look forward hosting you again

Dear Ms. Michaela, Greetings from Mbale Resort Hotel. We MUST thank you for giving our Hotel a chance to serve you. Your raised concerns and comments about our services are valid as accurate as i was personally on the ground and we sincerely dropped the ball at some service points to offer you our home a way from home experience and the natural comfort. This was due to some unavoidable and unforeseen circumstances which i again referred to them as unfortunate and regrettable. I kindly request you and your team to take this as one off as its not to be experienced again in your next stay. Kindly accept our unreserved apology and we will be delighted to host you in the near future during your next visit to Mbale/Easten Uganda. Thank you.

Thank you very much for allowing us play host in your recent visit of our Resort. The staff and management remain forever indebted to you for accepting our courtesy and hospitality. We also deeply thank you for your 10/10 rating and appreciate the time you took to review us.

Dear Dr.Hellen, Greetings and thank you for the positive feedback. We were happy to host you at the resort and its was a pleasure to offer you our natural comfort. We are looking forward to accommodate you on your next visit.

Thank you very much Mr Ryan for allowing us play host in your recent visit of our Resort. The staff and management remain forever indebted to you for accepting our courtesy and hospitality. We also deeply thank you for your 10/10 rating and appreciate the time you took to review us.

Thank you very much Mr. David for allowing us play host in your recent visit of our Resort. The staff and management remain forever indebted to you for accepting our courtesy and hospitality. We also deeply thank you for your 8/10 rating and appreciate the time you took to rate us as we look forward to receiving you again very soon.We take a lot of pride in meeting and exceeding all our guests’ expectations and we note however that this time round this goal was not achieved. We kindly request of you to offer us another opportunity in future so we can plug the gaps and create for you a memorable experience.

Thank you very much for allowing us play host in your recent visit of our Resort. The staff and management remain forever indebted to you for accepting our courtesy and hospitality. We also deeply thank you for your 4/5 rating and appreciate the time you took to review us.We look forward to hosting you again and again.

Thank you very much for allowing us play host in your recent visit of our Resort. The staff and management remain forever indebted to you for accepting our courtesy and hospitality. We also deeply thank you for your 5/5 rating and appreciate the time you took to rate us. We thank you again as we look forward to receiving you very soon.

Thank you very much for allowing us play host in your recent visit of our Resort. The staff and management remain forever indebted to you for accepting our courtesy and hospitality. We also deeply thank you for your 5/5 rating and appreciate the time you took to review us.We look forward to hosting you again and again.

Dear Valued Guest, Thank you for choosing to stay with us on your last visit to Mbale. From your review, we do sincerely apologies for the inconveniences caused during the check in process. Feedback is key for us to make improvements, We assure you of the best of service when next you stay with us. We look forward to hosting you again soon. Thanks

Dear Valued Guest, we are glad we met your expectations and made your stay with us memorable. We look forward to hosting you again soon. Thanks

Dear Valued guest, Thank you so much for your review and compliment. We greatly appreciate your patronage and choosing to stay with us on your last visit to Mbale . We apologies for the small mishap of hot water, it must have been that the boiler was in the process of heating up the water. We look forward to hosting you again soon

Dear Takeo,Thank you for choosing to stay at the Mbale Resort Hotel. We hope you enjoyed your stay.On behalf of management and the entire staff, I would like you to know that we truly appreciate the time you took to rate us. The 8/10 inspires us to aim higher so that we can earn 10/10 the next time you visit.we hope we can see you again soon at the Resort.LilianFront Office

Dear Ingunn , Thank for choosing to stay with us on your recent visit to Mbale, we are glad you enjoyed our room experience , WIFI during your stay. As a team we look forward to hosting you again