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Luna Palace Hotel and Suites

3.0 star property
Comfortable hotel on the beach, near Cerritos Beach

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Luna Palace Hotel and Suites

Outdoor pool
Front of property
View from room
Breakfast, lunch and dinner served
Interior detail
Reviews
7.8

Good

Popular amenities

  • Pool
  • Restaurant
  • All inclusiveAll inclusiveAll inclusive
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • GymGymGym
The price is $177
$211 total
includes taxes & fees
Jun 9 - Jun 10

Explore the area

Map
Ave Camaron Sabalo S/N, Zona Dorada, Mazatlán, SIN, 82100
  • Popular LocationEl Cid Country Club Golf Course5 min drive
  • Popular LocationMazatlan International Center6 min drive
  • Popular LocationCerritos Beach9 min drive
  • AirportMazatlan, Sinaloa (MZT-General Rafael Buelna Intl.)32 min drive
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Room options

View all photos for Junior Suite, Kitchenette, Garden View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Kitchenette, Garden View

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Studio Suite

Hair dryer, towels

Junior Studio Suite

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Junior Suite, Kitchenette, Partial Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Kitchenette, Partial Ocean View

7.7/10 Good

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Suite, 1 Bedroom

In-room safe, blackout drapes, iron/ironing board, free WiFi

Family Suite, 1 Bedroom

9.6/10 Exceptional

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 6
  • 2 Double Beds and 2 Twin Beds

View all photos for Junior Suite, Kitchenette, No view

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Suite, Kitchenette, No view

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Kitchenette
Refrigerator
TV
Separate bedroom
Blackout drapes/curtains
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Queen Sofa Bed

View all photos for Studio, Kitchenette, Ocean View

In-room safe, blackout drapes, iron/ironing board, free WiFi

Studio, Kitchenette, Ocean View

8.8/10 Excellent

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Studio Suite

In-room safe, blackout drapes, iron/ironing board, free WiFi

Junior Studio Suite

Highlights

Balcony
Air conditioning
Kitchenette
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Similar properties

On the beach
Costa De Oro Beach Hotel
Pool
All inclusive
Spa
Kids pool
8.2 out of 10, Very Good, (1069)
The price is $82
$98 total
includes taxes & fees
Jun 13 - Jun 14
Costa De Oro Beach Hotel

About the neighborhood

Mazatlán

Luna Palace Hotel and Suites is located in Zona Dorada, a neighborhood in Mazatlán, and is in the entertainment district and on the beach. Mazatlán Aquarium is a popular attraction and the area's natural beauty can be seen at Cerritos Beach and Witches Beach. Traveling with kids? Consider Mazagua Aquatic Park, or check out an event or a game at Teodoro Mariscal Stadium. Discover the area's water adventures with surfing/body boarding nearby, or enjoy the great outdoors with ecotours.
Visit our Mazatlán travel guideOpens in a new window

What's nearby

  • El Cid Country Club Golf Course - 5 min drive
  • Galerias Mazatlan - 6 min drive
  • Mazatlan International Center - 6 min drive
  • Mazatlán Aquarium - 9 min drive
  • Cerritos Beach - 9 min drive

Getting around

  • General Rafael Buelna Intl. Airport (MZT) - 33 min drive

Restaurants

  • Angelo's - 4 min walk
  • Diego's Beach House - 2 min walk
  • La Fifi - 11 min walk
  • Sushi Yoko Restaurant - 7 min walk
  • Cenaduría Chayito - 4 min walk

About this property

Luna Palace Hotel and Suites

Family-friendly hotel located in Zona Dorada
Cerritos Beach is located near Luna Palace Hotel and Suites, which provides a swim-up bar, a poolside bar, and a terrace. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and a garden.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, with a waterslide and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Concierge services, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the beach locale
Room features
All 71 rooms boast comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Kitchenettes with refrigerators, microwaves, and cookware/dishes/utensils
  • TVs with premium channels
  • Balconies, coffee/tea makers, and daily housekeeping

All inclusive details

All-inclusive room rates at Luna Palace Hotel and Suites are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 280 for adults and MXN 220 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Outdoor pool
  • Waterslide

Family friendly

  • Children's pool
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Smooth flooring in room
  • Wheelchair-accessible parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Kitchenette
  • Limited room service
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Air conditioning
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 4 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 280 for adults and MXN 220 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Hotel Luna Palace
Luna Palace
Luna Palace Hotel
Luna Palace Hotel Mazatlan
Luna Palace Mazatlan
Palace Luna
Luna Palace Resort All Inclusive
Luna And Suites Mazatlan
Luna Palace Hotel Suites
Luna Palace Hotel and Suites Hotel
Luna Palace Hotel and Suites Mazatlán
Luna Palace Hotel and Suites Hotel Mazatlán

Frequently asked questions

Does Luna Palace Hotel and Suites have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Luna Palace Hotel and Suites?

As of Jun 6, 2024, prices found for a 1-night stay for 2 adults at Luna Palace Hotel and Suites on Jun 9, 2024 start from $177.23, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Luna Palace Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking at Luna Palace Hotel and Suites?

Self parking is free at this property.

What time is check-in at Luna Palace Hotel and Suites?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Luna Palace Hotel and Suites?

Check-out is at noon.

Are there all-inclusive benefits at Luna Palace Hotel and Suites?

Some rate plans available at this hotel are all-inclusive.

Where is Luna Palace Hotel and Suites located?

Located in Zona Dorada, this beachfront hotel is in the entertainment district, 0.1 mi (0.2 km) from Islands and Protected Areas of the Gulf of California, and 2.5 mi (3.9 km) from The Mazatlan Malecón. Playa Brujas and Punta Camaron Beach are also within 2 mi (3 km).

Reviews

7.8

Good

Rating 10 - Excellent. 223 out of 664 reviews" "
Rating 8 - Good. 242 out of 664 reviews" "
Rating 6 - Okay. 115 out of 664 reviews" "
Rating 4 - Poor. 36 out of 664 reviews" "
Rating 2 - Terrible. 48 out of 664 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Tatiana Iveliz

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

Bryar

Disliked: Cleanliness, staff & service, property conditions & facilities
Not well
Stayed 6 nights in May 2024

8/10 Good

Oriol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto la amabilidad del personal de servicio asi como la quietud del lugar ,bella estancia y bello lugar
Stayed 3 nights in May 2024

10/10 Excellent

Nayely

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful!! Close to the beach..it’s calm and peaceful…
Stayed 3 nights in Apr 2024

6/10 Okay

DWIGHT

Traveled with partner
Liked: Staff & service, property conditions & facilities
UNABLE TO MAKE FUTURE RESERVATIONS AT THE HOTEL.
Stayed 21 nights in Feb 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simple, clean, well kept and quiet. Lovely pool.
Stayed 6 nights in Feb 2024

8/10 Good

Murraymm

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smaller property with nice pool and beach access. Access to the property for people staying at sister resorts nearby made it a bit busier poolside at times but was was likely due to Mardi Gras approaching toward the end of our stay. Did not do all inclusive as there are plenty of great dining options around. Some that did all inclusive said they had trouble getting service but the staff seemed attentive to us. Might be worth doing a breakfast plan if available as it looked pretty good. Nice to have a kitchenette with full size fridge, stove and microwave/oven combo and coffee maker. Did the smaller suite but would do the one bedroom due to the larger patio and separate bedroom but for as much time we were in the room the studio was fine. Mostly mature guests so quiet for the most part. Some families visiting from other sister resorts had kids but staff made sure they were supervised and not horsing around. Beach area is a fair size and well kept. The Star and Océano Palace resorts had more action and noise with bands. Easy ride (100 pesos) to the heart of golden zone and other areas with pulmonías or truck cabs. 250 ish to city centre. Most rooms have an ocean view and even the pool view included some ocean exposure. Would stay here again but some guest were saying they are going to renovate or expand into tours. Not sure but with the number of locals who were touring for timeshare or purchase didn’t make sense. Would definitely stay again if available!
Stayed 13 nights in Jan 2024

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Feb 2024

8/10 Good

Donald

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location with some really good restaurants near by. Overall staff was great. Poula at the desk was lovely. My Spanish could definitely be better but I feel that some English by staff could also be better I tried to look after the staff daily with gratuity because I know that’s how they make a living. I did have a garment go missing from my room and nothing was done about it. Disappointed 😢
Stayed 9 nights in Jan 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here before and this time we saw that everything is renovated and looking very nice,loved the look of the gardens and the new paint !!!
Stayed 4 nights in Jan 2024

10/10 Excellent

Sophie Josette

Liked: Cleanliness, staff & service, property conditions & facilities
Had a great and peaceful time. W’ll come back
Stayed 5 nights in Jan 2024

10/10 Excellent

Lacey

.
Stayed 7 nights in Jan 2024

10/10 Excellent

Denise

Traveled with partner
Liked: Cleanliness, staff & service
Compared to the sister hotels in the area, this one was quiet and allowed for some relaxing down time. Pool was never busy, umbrellas always available. Beautiful view of the water from our room and the pool. Staff were helpful, we did not use the restaurant, so cannot comment there. Great location, we will come back soon!
Stayed 6 nights in Dec 2023

10/10 Excellent

Jason

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Cesar

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness of the common areas is excellent 👌
Stayed 3 nights in Nov 2023

4/10 Poor

Jovana

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Reception and other staff need to be trained on customer service. Towels were snatched out of my hands and I was not able to get accommodations for handicapped family members. Restaurant staff was awesome.
Stayed 1 night in Nov 2023

2/10 Terrible

Luis

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities
advertising is "All Inclusive" but is not, we arrive and ask where we can eat dinner, they said That we can't eat dinner at Luna Palace because the place was not inclusive. Terrible service
Stayed 6 nights in Nov 2023

10/10 Excellent

Terezija

Traveled with group
Liked: Cleanliness, staff & service, amenities
Loved the location, easy to walk to many restaurants, which were all good. Lunch at the bar was excellent - best shrimp cocktail I've had! Staff was friendly, were very helpful, even with the language barrier. Their English was better than our Spanish! Beautiful pool area, beach is right in front of you, so very convenient. Rooms were spacious (1 bdrm suite). Could have used drying towel for dishes, faceclothes in the bathroom area, more comfortable chairs. But these are just minor - stay was very comfortable and loved the whole area. Would recommend a stay here when in Mazatlan. Thank you for everything.
Stayed 1 night in Nov 2023

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Nov 2023

6/10 Okay

Tomas Miguel

Traveled with family and small children, Traveled with family
Todo muy bien solo el a/c no estubo bueno tuvimos calor y nunca lo subieron para que estuviera más helado.
Stayed 2 nights in Sep 2023

10/10 Excellent

Noemi

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luna Palace is the best hotel to stay in Mazatlan, rooms are really clean, beds were comfortable, staff was very friendly. I will be staying here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice resort, with a beautiful pool.
Stayed 1 night in Sep 2023

2/10 Terrible

Francisco

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was dirty bathroom smelling like mold and having mold not enough blankets ants in living room & kitchen food took forever!
Stayed 2 nights in Aug 2023

10/10 Excellent

Zoila

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

10/10 Excellent

Joshua A

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On the beach excellent breakfast buffet. Can lounge by the pool and order drinks or food.
Stayed 6 nights in Jul 2023

General hotel information

Reasons to Book
Outdoor Pool & Onsite Restaurant/Bar
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
3.0