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Reviews of City Point Hotel

3.5 out of 5
City Point Hotel
Block No 304, Rd No 383, Building No 185, Manama, Capital Governorate

Reviews

4.6
Rating 10 - Excellent. 0 out of 13 reviews" "
Rating 8 - Good. 3 out of 13 reviews" "
Rating 6 - Okay. 2 out of 13 reviews" "
Rating 4 - Poor. 4 out of 13 reviews" "
Rating 2 - Terrible. 4 out of 13 reviews" "

4.8/10

Cleanliness

5.8/10

Staff & service

4.6/10

Amenities

4.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Extremely loud and noisy all night. Otherwise, location and price are good.
Stayed 1 night in Jan 2020

4/10 Poor

John, Kansas

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Old and remodeled. Odors/ foul Smells will set into your clothes .
Stayed 2 nights in Dec 2019

2/10 Terrible

Craig

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel I’ve ever been too.
Awful hotel! Beds were like sleeping on a granite slab. I’ve ended up with bed bug bites, as has my colleague who was in another room. The hotel food looked completely inedible, we didn’t dare try it. The reception check in was a complete mess and took over an hour. Do not recommend, terrible place to stay.
Stayed 3 nights in Dec 2019

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad smell from smoking coming from every side of the hotel
Stayed 3 nights in Dec 2019

4/10 Poor

Naveen, Manama Bahrain

Traveled with partner
Liked: Property conditions & facilities
Disliked: Cleanliness
I was booked king bed room but while checking in the room was twin,tea,sugar plate was too dirty in kattle full of used water I’m not happy during stayed like previously
Stayed 1 night in Dec 2019

6/10 Okay

priyesh

Need shower curtains and new boilers for hot and c
Room was ok but toilets have no shower curtains which makes toilet messy as they don’t have carpets like london in toilets also they need to change hot and cold water or maintain boilers not all have cold water bath I use mixed hot and cold water due to medical health issues they need to work on these things if need regular clients from our big corporate blue chip Cos who come regular and most times on work
Stayed 1 night in Oct 2019
Response from Management on Oct 26, 2019
Thank you for the feedback, we will definitely look into the concerns and rectify it accordingly. looking forward to welcome you again in our hotel.

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Management on Oct 17, 2019
Thank you for reviewing us.

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Really rude people in the management and the team.
Stayed 1 night in Sep 2019
Response from Team City Point on Sep 14, 2019
Dear Guest, Thank you for taking the time to tell us about your experience at the City Point Hotel. I am sorry that your experience did not meet your expectations; please allow us to express our sincere apologies. At City Point Hotel, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

8/10 Good

Giridhar

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Service is good. Reception is curtious and good.over all positive experience.
Stayed 3 nights in Aug 2019
Response from Management on Sep 1, 2019
Dear Guest, Thank you very much for your staying in our hotel. We would like to take this opportunity to thank you for your feedback. Looking forward to welcome you back and look ahead to serve you again. Thanks & and Regards

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No matter where you are in the hotel you will hear the music from the bar from 9pm to 2am.
Stayed 3 nights in Jun 2019
Response from Saju on Jun 17, 2019
Dear Sir, Thank you very much for your staying in our hotel. we apologize for the inconvenience.Looking forward to welcome you back and look ahead to serve you again. Thanks & Regards

2/10 Terrible

Greg

Disliked: Cleanliness, amenities, property conditions & facilities
Bed was very hard and did not have a matress, but rather was only box springs, there were no sheets placed between bed spread. Smelled like curry. The listing did not mention that there is a dance club on the lower level near the lobby. When i arrived arroubd midnight to check-in there were many drunk patrons walking around.
Stayed 4 nights in Jun 2019
Response from Saju on Jun 11, 2019
Dear Sir, Thank you very much for your staying in our hotel.We apologize for the inconvenience.Your feedback is passed onto the team to rectify it. Looking forward to welcome you back and look ahead to serve you again.

6/10 Okay

Sherif

مقبول
مقبوله الي حد ما بس مشكله كبيره في بارك السياره ولا توجد أماكن
Stayed 1 night in Sep 2019
Response from Management on Sep 14, 2019
Dear Guest, We very much appreciate your comments regarding your stay at the City Point Hotel. It is always a pleasure to receive your feedback. I will share your comments with our team. I am sure that this feedback will serve as an aid to craft ways and means for further improvement targeting the guest's satisfaction and pleasant stay as we strive to continuously improve the quality of our services. The parking is available in 06th and 07th floor. Thank you again for sharing your experience and we hope to see you again in City Point Hotel. Sincerely, Management

4/10 Poor

Ahmed alrayssi

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
فندق ازعاج وفيه نصب من الاقامه في الفندق يجب عليك تدقق معاهم لانهم يحسبون عليك لاشياء ما طلبتها عند شيك أوت والبنات والشراب نصب ولا نصب لندن ما انصح به أبداً لان الفندق قايم علي نصب والاحتيال
Stayed 4 nights in Jun 2019
Response from Saju on Jun 21, 2019
Dear Sir, Thank you very much for your staying in our hotel. We apologize for any inconvenience, your feedback is passed onto the team and we will rectify it soon. Looking forward to welcome you back and look ahead to serve you again. Thanks & Regards