Outdoor pool
Check availability

Reviews of Hotel Contempo

4 out of 5
Hotel Contempo
KM 11 Carretera Masaya 400 metros, Oeste Residencial Las Praderas, Managua, Managua

Reviews

8.8

Excellent

Rating 10 - Excellent. 204 out of 328 reviews" "
Rating 8 - Good. 74 out of 328 reviews" "
Rating 6 - Okay. 29 out of 328 reviews" "
Rating 4 - Poor. 14 out of 328 reviews" "
Rating 2 - Terrible. 7 out of 328 reviews" "

9.0/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Theodore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place except for room 15. Apparently we had a storage room that workers went in and out of creating a lot of noise and loud bangs on the other side of the bed wall.
Stayed 2 nights in May 2024

10/10 Excellent

saffron

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so lovely, my room was clean and nice, the pool and gym were great, it was very quiet and modern. Thw breakfast was delicious. Very attentive!
Stayed 2 nights in Apr 2024

10/10 Excellent

Ruth

Stayed 1 night in Apr 2024

10/10 Excellent

Leslie

Stayed 1 night in Mar 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly contemporary style
Management was very responsive. Bar tender was professional. Breakfast was nice. Property is lovely. Contemporary style - fascinating hotel. There is a mall nearby - last minute shopping and souvenirs. Airport transfer was smooth
Stayed 2 nights in Feb 2024

10/10 Excellent

Erna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet room, good for shopping on carrageenan de Masaya, friendly and helpful staff
Stayed 1 night in Feb 2024

10/10 Excellent

Walter, Augusta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the way how staff are friendly and helpful
Stayed 5 nights in Feb 2024

8/10 Good

madura

Stayed 1 night in Feb 2024

10/10 Excellent

manuel

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
fue un bonito lugar para descanzar despues de un largo dia de trabajo
Stayed 4 nights in Feb 2024

4/10 Poor

Verified traveler

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jaime

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nicaragua 2024
I have been babysitting Nicaragua many times and I like to choose this hotel because she’s nice area. The food is good and they are very flexible with thaw check in check out.
Stayed 2 nights in Jan 2024

10/10 Excellent

JAE KYOO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

JOSE, HUNTSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Dec 2023
Response from Carlos M. on Mar 12, 2024
Muchas gracias por su puntuación, fue un gusto atenderle!

8/10 Good

Erick Ivan Taleno

Stayed 4 nights in Dec 2023

6/10 Okay

Frank

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel Contempo left a bad taste in my mouth from the beginning. They told me that my room is unavailable because they are over booked. So, they tried to send me to Holiday inn for their error. I booked this hotel room 6 months in advance and paid for. Also, I had family members staying at the same hotel. We booked 3 rooms in total. I denied there offer because I explain that this wasn’t my fault and they still were pushy on sending me to Holiday Inn that was far away from my event I was attending.
Stayed 4 nights in Dec 2023

8/10 Good

Liliana

Traveled with group
Stayed 6 nights in Dec 2023

10/10 Excellent

Mariangeles

Stayed 1 night in Dec 2023

8/10 Good

Carmen

Stayed 5 nights in Nov 2023

10/10 Excellent

Bartlett

Traveled with partner
Liked: Cleanliness, staff & service, amenities
There are some quirky things about Contempo but we love the place.
Stayed 5 nights in Nov 2023
Response from Carlos M. on Nov 28, 2023
We appreciate your comments and we are delited that you liked Contempo, we spect you back soon

10/10 Excellent

Allan

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property with very welcoming staff! Food is excellent and even had relaxing piano player during dinner time.
Stayed 1 night in Nov 2023
Response from Carlos M. on Nov 22, 2023
Thank you very much for your comments, we will be pleased to have you back at any time!

10/10 Excellent

Marco

Stayed 1 night in Oct 2023
Response from Carlos M. on Nov 22, 2023
Muchisimas gracias por su calificacion. Esperamos tenerle de vuelta pronto!

10/10 Excellent

Jerry

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, it was better than expected. Reception was above standard! Staff needs a few more bi-lingual employees. Not a tourist spot yet but getting there. As a non-spanish person, I would stay again due tot the people that served me
Stayed 4 nights in Oct 2023
Response from Carlos M. on Oct 31, 2023
Thank you we really appreciate you choosing us. We will take into account providing more English preparation to our staff in general. We hope to have you back soon

6/10 Okay

Jenese

Traveled with partner
Liked: Amenities, property conditions & facilities
Things I liked: it has a restaurant. Free breakfast. Nice bar. Big room. Things I didn’t like: upon checking in I was given a standard room, that reeked of mildew. I was due for a VIP upgrade (if available) so I went to front desk to inquire right away. It was my honeymoon & my view was of a customers car in parking lot. (Room 2) they offered me room 21 with nice view but near the party venues. I didn’t mind. But the room reeked of Ammonia! But that didn’t equate clean. I wasn’t sure when the last time this room was rented out but there’s a dog poop in the shag rug in the entry room. Bed was comfortable. Bathroom was dimly lit but ok. But the toilet room smelled like an outhouse. Thru do have hot water :) but shower head has about 12 out of 50 holes giving water. Also I awoke to a live scorpion on the tile floor. That was exciting. As we learned they hunt at night & May be seen resting on cool tile in the morning. I couldn’t sleep well after that thinking the nest was in the room. Overall ok stay. The free upgrade made it worth it. And the food is good. I’ll try some place else next time.
Stayed 3 nights in Oct 2023
Response from Jaime Osorio on Oct 14, 2023
Thank you for taking the time to share your experience at Hotel Contempo. We're pleased that you enjoyed our restaurant, complimentary breakfast, bar, and the spaciousness of our rooms.We deeply regret the inconveniences regarding the rooms you were assigned. We'll diligently address the concerns you raised, especially in terms of odors and cleanliness. Receiving feedback about a scorpion's presence is unusual, and we'll take preventive measures immediately.We value your feedback and will use it to improve. We hope you'll give us another opportunity in the future to provide you with a better experience.Warm regards,Jaime Osorio Hotel Manager

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from Carlos M. on Oct 15, 2023
Thank you very much for your review. Hope to have you back soon!

10/10 Excellent

Alexander

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!!
Wonderful staff, outstanding, world-class food and great overall value!! Good location and we felt very safe. I would only recommend that the hotel provide a small fridge (at least in the Junior Suite) and extra hangers. There was a $10 charge for the entire 13 day stay for the fridge and one, single hanger for clothes. They were very responsive in providing an assortment of hangers, plastic, wood and wire. Would definitely stay there again!
Stayed 13 nights in Sep 2023
Response from Carlos M. on Oct 14, 2023
Thank you very much for your review and suggestions, we are going to take them into account, we hope to have you back really soon!

10/10 Excellent

Laura

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff is very friendly and helpful. It is in a safe neighborhood, we were able to walk our dog and feel comfortable.
Stayed 1 night in Sep 2023
Response from Carlos M. on Oct 14, 2023
Thank you very much for your review, we are glad that you enjoyed your stay and we hope to have you back soon!

8/10 Good

JOSE, HUNTSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was amazing. Issues with TV and unable to plug in HDMI into it. They need a door bell when arriving late at hotel
Stayed 4 nights in Sep 2023
Response from Carlos M. on Oct 14, 2023
Thank you very much for your review and suggestion, we always hear our customers!

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2023
Response from Carlos M. on Oct 14, 2023
Thank you very much for your review!

8/10 Good

JOSE, HUNTSVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service.
Stayed 2 nights in Sep 2023
Response from Carlos Melhado on Sep 28, 2023
Thank you very much for your comments, we are here in order to provide you the best custumer service experience.

10/10 Excellent

Guy, Miami

Stayed 1 night in Sep 2023
Response from Carlos Melhado on Sep 28, 2023
thank you very much for your feedback, we are looking forward to have you back soon

6/10 Okay

Stephanie

Stayed 3 nights in Aug 2023
Response from Carlos Melhado on Sep 28, 2023
We invite you to contact us to let us know how can we improve our servicies

10/10 Excellent

AARON

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff will be coming back.
Stayed 4 nights in Aug 2023
Response from Carlos M. on Aug 29, 2023
Thank you for your comments, we are looking forward to have you back!

6/10 Okay

Scott

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Seems to me that years ago this place would have been great. The whole reason I booked here was for my bad back and it's hard to find a hot tub / jacuzzi anywhere in Managua. Neither the one in the room or the one outside worked. The one outside was completely empty and said to be down for maintenance
Stayed 2 nights in Aug 2023
Response from Carlos Melhado on Aug 18, 2023
We really appreciate your feedback, we will improve those areas. Keep in mind that if you have any issues during your stay you can contact satff to address them. We are looking forward to have you back!

8/10 Good

joseph t

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
This is a very nice place well managed and proper.
Stayed 8 nights in Jul 2023
Response from Carlos M. on Aug 10, 2023
Thanks for the feedback and leting us know that we are doing great!. Happy to have you back soon

10/10 Excellent

Lesbia, Hayward

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived very late and they were very nice about it, helped us to our rooms and went out of their way to help us out.
Stayed 1 night in Jul 2023
Response from Carlos M. on Aug 1, 2023
It is allways a pleasure to be help full. We are looking forward to have you back!

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente super recomendado
Stayed 1 night in Jul 2023
Response from Carlos M. on Aug 1, 2023
Gracias por elegirnos, le esperamos pronto!

10/10 Excellent

MAYLING, MIAMI

Stayed 1 night in Jul 2023
Response from Carlos M. on Aug 10, 2023
Thanks! we are looking forward to have you back.

6/10 Okay

Victor

Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2023
Response from Carlos M. on Aug 1, 2023
Nos gustaría saber mas de tu experiencia para así poder mejorar cualquier aspecto con el cual no estuvieras conforme.

10/10 Excellent

Maria

Traveled with family
Liked: Staff & service
Disliked: Amenities
Not happy with amenite and bathroom
Stayed 2 nights in Jul 2023
Response from Carlos M. on Jul 10, 2023
Thank you for your feedback regarding your recent saty. we apologize for the inconvinients. We will address your concerns to improve our services. Thank you for bringing these matters to our attention.

4/10 Poor

Vanessa

Stayed 3 nights in Jul 2023
Response from Carlos M. on Jul 10, 2023
Thank you for your feedback regarding your recent saty. we apologize for the inconvinients. We will address your concerns to improve our services. Thanks for your coments

4/10 Poor

Robert

Disliked: Room comfort
Stayed 2 nights in Jun 2023
Response from Carlos M. on Jul 10, 2023
Thank you for your feedback regarding your recent saty. we apologize for the inconvinients. We will address your concerns to improve our services. Thanks for your coments

10/10 Excellent

Maria

Stayed 3 nights in Jun 2023
Response from Carlos M. on Aug 1, 2023
Gracias por elegirnos. Le esperamos pronto!

6/10 Okay

Luis

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
I was very excited when I booked this hotel and saw how gorgeous it looked, but looks can be deceiving. I paid 981 USD for this reservation, which was not worth it. I'm a dog owner of a German shepherd mixed, and I do not discriminate against animals. But I couldn't help but notice the giant turds left by a dog owner and his pet steps away from my door that were never cleaned neither by the staff nor the pet owner. My wife and I had to walk around it for the last four days of our stay. It shows how much attention they pay to detail and how clean this hotel really is. Did not have a working A/C; you would expect for the prices of these rooms that you would at least have that. The most significant warning is if you stay here on a weekend night for a business trip or work. They rent this location for private events. So do not expect to get any sleep at all. My room was right above the party rooms, and sleeping with all the music and commotion was impossible. But I also have to point out that they succeeded and met my expectations. The waiter/server that works in the morning is a lovely individual. He is very attentive to the guest and to the orders. He has fantastic customer service and excellent communication skills and is delightful to talk to.
Response from Carlos Andres- Supervisor on Jun 17, 2023
Thank you for your feedback regarding your recent stay at our hotel. We apologize for the cleanliness issue and the lack of working air conditioning. We also regret the disturbance caused by the private events. We appreciate your kind words about our morning waiter/server and will address your concerns to improve our services. Thank you for bringing these matters to our attention.

8/10 Good

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2023
Response from Carlos Andres- Supervisor on Jun 3, 2023
Muchisimas gracias por su calificacion! Nos gustaria saber mas de su experiencia, hay algun comentario para saber en que debemos mejorar? Saludos y le esperamos muy pronto!

6/10 Okay

Rafael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
fine
Stayed 3 nights in Apr 2023
Response from Carlos Andres- Supervisor on May 7, 2023
Good night, im really sorry to ear that. Would you please let us know what happened? In order to improve our service.

10/10 Excellent

Jose

Stayed 3 nights in Mar 2023
Response from VO on Mar 28, 2023
Muchas gracias por su visita, esperamos que vuelva!

4/10 Poor

carlos

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2023
Response from VO on Mar 28, 2023
Gracias por su visita.

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 3 nights in Feb 2023
Response from VO on Mar 28, 2023
Thank you for visit! It was a pleasure serving you!

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Relaxing Stay
Contempo is a lovely, well maintained hotel with a friendly helpful staff there is a fine restaurant on site and great spaces. The downside is that it’s not in a convenient location and you need transportation to get anywhere.
Stayed 2 nights in Feb 2023
Response from VO on Mar 28, 2023
Thank you very much for your comments. We hope you come back soon!

10/10 Excellent

joseph t

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One addition i would love to see offered would be an internet area off the beaten path.
Stayed 14 nights in Feb 2023
Response from VO on Mar 28, 2023
Thank you very much for your comments. We hope you come back soon!