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Reviews of Hotel Bellevue San Lorenzo - Adults Only

4 out of 5
Hotel Bellevue San Lorenzo - Adults Only
Via Gardesana, 164, Malcesine, VR

Reviews

9.2

Wonderful

Rating 10 - Excellent. 126 out of 178 reviews" "
Rating 8 - Good. 37 out of 178 reviews" "
Rating 6 - Okay. 10 out of 178 reviews" "
Rating 4 - Poor. 5 out of 178 reviews" "
Rating 2 - Terrible. 0 out of 178 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Leesa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Phil

Traveled with partner
Liked: Amenities
We really liked the property for its fantastic staff and rustic charm. The hotel is a 20 minute walk into the town but with a few hills. Sadly the hotel is located in the hills above a restaurant/bar that played music very loudly until 12 midnight. Currently you cannot have the AC in Italy lower than 25C or 77F by law and so the room was very warm. We slept the first night with the doors open but couldn’t do this on the second night due to the noise. The Wi-Fi is absolutely the worst I have ever experienced. I cannot understand why it is so bad. The decoration and appearance of the hotel is lovely however they have some random sculpture pieces that really do not fit with the character. The pool is incredible but is not heated whatsoever. Overall we would stay here again but there are a few things people should be aware of.
Stayed 2 nights in Sep 2023

10/10 Excellent

James, HOLLYWOOD

Liked: Cleanliness, staff & service, property conditions & facilities
The Staff were courteous, personable and professional. The views and the property itself were beautiful. A special thanks to Anna, Ray and Reiner for all their efforts and information.
Stayed 2 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel in a beautiful location
Excellent hotel in a beautiful location, with magnificent views of the lake from everywhere. Lovely 20 minute walk into the centre of Malsecine. We found B&B to be the better option.
Stayed 3 nights in Sep 2023

10/10 Excellent

Renata

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this place. Amazing view , great place to relax.

10/10 Excellent

Kathleen, Eugene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful stay! Beautiful hotel with fantastic staff. Walkable to Malcesine, gorgeous views of Lake Garda and delicious restaurant. The grounds are lovely.
Stayed 3 nights in Sep 2023

10/10 Excellent

Prakashchandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An awesome property with extraordinary staff. Highly recommended
Stayed 3 nights in Sep 2023

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A stunning property in immaculate grounds with views far and wide over Lake Garda. Walking distance from Malcesine and the perfect choice to relax and unwind.
Stayed 7 nights in Aug 2023

10/10 Excellent

Frederik

Stayed 2 nights in Aug 2023

10/10 Excellent

Asafe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning views and accomodations!
Stayed 2 nights in Jul 2023

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This is literally the most beautiful place in the world, this hotel has one of the best views of the lake and mountains beyond. The staff were amazing and food was great. The only issue we had was that we booked through Hotels.com because they offered a transfer fee of 22Euros per person each way, when booking the transfer the hotel and Hotel.com didn’t know what we where talking about and blamed each other. We are still in discussion with them. The transfer fee from Verona airport was 240 euros both ways, a big difference!!
Stayed 5 nights in Jul 2023

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
June 2023: 50s Couple
Wow... What a fantastic hotel! Set in beautiful gardens with amazing views of the lake, excellent facilities and fantastic staff, this really is a place to make wonderful memories. The continental breakfast was always well stocked and the staff very friendly and attentive and happily conversed in multiple languages. Likewise, dinner was impeccably served from a different menu each night during our short stay (5 nights). The room (ours was a "junior suite") was a good size, spotlessly clean (and cleaned each day), modern and had it's own balcony with a quite breathtaking view. For those wishing to venture into town, it's only a 10 minute leisurely stroll along the banks of the lake. This path is accessed via a short walk along a fairly busy road, and quite a steep, short footpath Note: As with the vast majority of properties in this area, access to the hotel is via a fairly steep path / private road, so it's worth baring in mind if you have mobility requirements (parking IS available at the upper level).
Stayed 5 nights in Jun 2023
Response from HBSL on Jul 8, 2023
Thank you so much for your wonderful review! We are delighted to hear that you had a fantastic stay at our hotel and that you enjoyed our beautiful gardens, amazing lake views, excellent facilities, and friendly staff. We are thrilled that you appreciated our continental breakfast and the variety of dinner menus we offer. It's great to know that you found your room spacious, clean, modern, and with a breathtaking view from the balcony. We understand that the access to the hotel can be a bit steep, but we are glad that it didn't hinder your overall experience. Thank you for choosing our hotel, and we hope to create more wonderful memories with you in the future. Best regards, Hotel Bellevue Staff.

10/10 Excellent

Eric

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dont miss this one... SUPER Special!
I selected this hotel (sort of randomly) out of hundreds of choices at Lake Garda... because it met my needs, plus the art and interiors intrigued me. I had no idea what a jewel this place would be... if I had, we would have sayed extra days! From your arrival you know this is going to be a good experience -- the staff is excellent, the service flawless, the setting beautiful, and the art collection is clearly a great passion and makes it like staying in a small museum (I regret not understanding enough Italian to truly absorb all the information available about the art.) The grounds, amenities, and the views of Lake Garda are so relaxing and inviting that we never left the property until the afternoon of the second day and we are usually ones to be out exploring right away! I haven't even touched on the food... there is a world-renowned restaurant on Lake Garda that I was interested in trying... BUT the brilliant dinner menu at the hotel was so good we never managed to make it over to the other place! They do a beautiful breakfast buffet service too... but the dinners are magical and on one of our nights there, was accompanied by live piano music filtering in from the stone terrace. I was hesitant to even post a review of this little jewel because I'm afraid once word gets out that I won't be able to get in there on my next trip to italy -- but I felt that I needed to share. I've stayed a lot of nice places in this world.... BUT this one is a really special!
Stayed 3 nights in Jun 2023
Response from HBSL on Jul 8, 2023
Thank you so much for your kind words and for choosing our hotel for your stay at Lake Garda! We are thrilled to hear that we exceeded your expectations and that our art collection and interiors intrigued you. We are glad that you found our staff excellent, the service flawless, and the setting beautiful. It's wonderful to know that our grounds, amenities, and views of Lake Garda were so relaxing and inviting that you didn't feel the need to leave the property right away. We appreciate your compliments on our food, both the breakfast buffet and the magical dinners accompanied by live piano music. Thank you for sharing your experience, and we hope to welcome you back to our little jewel in the future! Best regards, The Team at Hotel Bellevue.

10/10 Excellent

randy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is fabulous. It is an elegant villa with beautiful views of the lake. The service was impeccable. Breakfast and dinner at the hotel were excellent. Overall, a relaxing stay at a charming hotel. Can’t wait to visit again.
Response from HBSL on Jul 8, 2023
Thank you for your fantastic review! We are delighted to hear that you found our property fabulous and enjoyed the elegant villa and its beautiful views of the lake. It's wonderful to know that our service was impeccable and that you had excellent experiences with both breakfast and dinner at our hotel. We're thrilled that your stay was relaxing and that you found our hotel charming. We can't wait to welcome you back for another visit in the future. Thank you again for your kind words, and we look forward to seeing you again soon! Best regards, The Team at Hotel Bellevue.

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't wait to go back!
What a great hotel! Amazing staff, food, drinks and rooms! The grounds are beautiful and the views - absolutely to die for!
Stayed 2 nights in May 2023
Response from HBSL on Jun 3, 2023
Thank you for your wonderful review! We're happy to hear that you enjoyed every aspect of your stay at our hotel, including our staff, food, drinks, rooms, and the beautiful grounds. We hope to welcome you back soon for another fantastic experience!Best regards,HBSL staff

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible views.
Perfection. Beautuful hotel with amazing views. Hotel has great staff and fantastic food and wine. It’s nested on a little hill and blessed with incredible vistas. It was wonderful waking up to the lake view and dining with the lake view in evening.
Stayed 3 nights in May 2023
Response from HBSL on Jun 3, 2023
Thank you for your lovely review! We're delighted to hear that you had a perfect stay at our beautiful hotel and enjoyed the amazing views. We're also glad that our staff provided great service and that you enjoyed our fantastic food and wine. It's wonderful to know that waking up to the lake view and dining with the lake view added to your experience. We appreciate your kind words and hope to welcome you back for another memorable stay!Best regards,HBSL staff

10/10 Excellent

Faisal

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This might just be the most beautiful and most perfect hotel in the world. The set up is breathtaking and the spectacular view is just as amazing. Very quiet and very romantic and mature. I almost didn’t want to go out and experience the area because of how beautiful the hotel was. Perfection.
Stayed 1 night in Apr 2023
Response from HBSL on Jun 3, 2023
Thank you for your wonderful review! We're thrilled to hear that you found our hotel to be the most beautiful and perfect in the world. It's great to know that the breathtaking setup and spectacular view left such a lasting impression on you. We're glad that the peaceful and romantic atmosphere added to your experience. Your kind words mean a lot to us, and we hope to have the pleasure of welcoming you back for another perfect stay in the future!Best regards,HBSL STAFF

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Aug 2022

10/10 Excellent

roger

Traveled with partner
Liked: Cleanliness, staff & service
Great location amazing hotel.Food ,bar, breakfast amazing beautiful pool and grounds
Stayed 2 nights in Aug 2022

8/10 Good

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful in a stunning location with fabulous views. We had a room with a balcony and lake view but the room and bathroom were very small and basic, we were surprised given the high standards elsewhere.
Stayed 4 nights in Jul 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malcesine trip
The hotel was beyond expectations and the staff were all really friendly especially the receptionist who I think was Valentina, she made sure all our transfers and needs were catered for. The whole area is stunning with plenty to do and see. Easy acces to many towns via ferry all reasonably priced. I would thoroughly recommend both hotel and Malcesine
Stayed 10 nights in Jun 2022

10/10 Excellent

Anita

Stayed 5 nights in May 2022

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous
Could not fault the hotel or the staff. Had an amazing stay. Highly recommend as a relaxing break.
Stayed 3 nights in May 2022

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly amazing and beautiful hotel with an incredible garden, breathtaking view and very professional and friendly staff. Will definitely come back!
Stayed 3 nights in May 2022

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2021

6/10 Okay

Amy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed here for a week, 14th – 20th September - it and was our third visit, 1997, 2010 and 2019. The quality and high standard set by the owner/manager has been maintained over all those years and is a credit to him and to the staff that interpret it. I have run a four-star hotel so understand the challenges and know when I find a good one! This hotel is just perfect and in a stunning location with amazing lake views from the hotel and the beautifully designed garden - at nights the grounds are beautiful lit creating a magical atmosphere, certainly one of the best we’ve ever visited and one of our favourites! A beautiful place in which you can have every attention! Everything is here with no need to move far unless you want to, the perfect place to relax and reflect. The staff are friendly polite and expert taking a pride in all they do, nothing was too much trouble, to mention any one of them by name would be unfair to the others – some we did not see but felt their presence with their attention to detail from the cleaner to the chef. All the meals were presented with style and creativity in the delightful restaurant or on the terrace as you choose, managed expertly by the Restaurant Manager and his staff. The rooms were spacious and comfortable with all that you would expect. Its difficult to drag yourself away at the end of your holiday which assures a return again before too long.
Stayed 7 nights in Sep 2019

10/10 Excellent

js

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful location and amazing spa / hotel
Stayed 1 night in Jun 2019

10/10 Excellent

Miss S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Beautiful hotel with great staff. Would highly recommend.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel! I was here on my Honeymoon and my wife and I absolutely loved this place! The check in was flawless, the grounds are in unbelievable shape, and the staff are incredibly nice and welcoming. The location is fantastic and is only a short walk down to the water if you prefer to swim in the lake or take a stroll to some local restaurants and shops. The infinity pool is beautiful and beyond refreshing to swim in! The views from our room were gorgeous. I would highly recommend staying here to anyone considering visiting this area! The only small issue that I had was the restaurant. My wife and I generally travel with our carry-on luggage, so we didnt have any room to pack pants since it was the middle of summer. I was told I wasn't able to dine in their restaurant (despite being relatively empty). Eventually with some friendly persistence, they allowed us to stay with my shorts on (they were dressy, not gym shorts) but put us in the corner well away from everyone else. Not that big of a deal, but bring pants to avoid any issues dining here. What an amazing place!
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would Stay Again
Beautiful hotel with brilliant staff, they couldn’t be willing to help more. The room was spotless and had towels and flip flops for the pool area, which was also lovely and clean. Bicycles free to hire from the hotel which made exploring the lake side routes even better. Breakfast is lovely with fresh fruit and juices and the option to sit outside on the terrace overlooking the lake. A short lakeside walk into the town with plenty of restaurants to pick from and easy boat trips to other towns on the lake.
Stayed 3 nights in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 11 nights in Jun 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow! A difficult one to be critical. Everything about the hotel would rate excellent. Just one or two minor points to consider. The location of the place is idyllic nestling slightly on a hill with magnificent views. However the walk into town is around 20 minutes. If you follow the waterfront it’s magnificent, however having done the journey many times in the week it was sometimes a pain to come back up the hill, especially after a meal in town late at night. The other minor point is only a personal opinion. A lot of the guests we spoke found the four course evening meal magnificent. We were not half board and only stayed a couple of nights for a meal as the dining and food is very much geared to fine dining and sometimes we craved for one or two plainer options as we are quite plain eaters! As I say a personal point only. I can highly recommend this relaxing hotel nestled in scenic splendour!
Stayed 7 nights in Jun 2019

10/10 Excellent

Carlo Maria

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

jordan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dream Lake Garda hotel
We loved this hotel! The views from the balcony and pool are out of this world. Breakfast was lovely and watching the sunset over the mountains on the other side of the lake will be something ill never forget.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, spectacular views of the lake, from the room, pool, lawn and patio.
Stayed 4 nights in Sep 2018

4/10 Poor

Wayne

Disliked: Staff & service
Pretty local area, but not what I expected.
This place is all about the location.. which cant be beat. It's peaceful, beautiful, and has ample parking. The negatives. The rooms were very tired. The curtains in our room were full of holes and the bathtub needed repairs. We paid for the dinner service, and felt like we had gone back in time 50 years in terms of the food and the service. My wife was ignored the entire time and all questions were directed at me in some strange misogynistic manner. The food was what I would describe as faux-fancy. Sounded impressive but looked and tasted like it had been cooked by a school canteen. The breakfast wasnt much better. It's annoying when you prepay for dinner, and your choice is limited to a few items, and they charge you for things like water.... or extremely overpriced wine! The room corridors are dark, and the lights are all set on sensor.. but they trigger too late and too bright! So if you are going to your room at night, be prepared to fall down a step and then be blinded by floodlights. There is guy at reception who seemed to be watching everyone closely, you couldnt relax! The maid also ignored our do-not-disturb sign. annoying . We were expecting the beautiful red building in the pictures, but our room was in more of a basic beige rectangle. The walk to town is a pretty but hilly 15 minutes. be prepared for 100 difficult steps to walk to the beach. Most guests here were German, getting a lounger was difficult
Stayed 2 nights in Aug 2018

6/10 Okay

ajmal farid

Liked: Cleanliness, staff & service, property conditions & facilities
A bit stuffy
A bit to stuffy for us
Stayed 2 nights in Aug 2018

4/10 Poor

Cathy59

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
this hotel is in a beautiful setting overlooking Lake Garda and feels really great on arrival. However when my husband checked in he was told to go and get his luggage from the car whereby he said “no I I would like one of your staff to help me with the luggage please”! The bed and pillows were not at all comfortable and the room had a Spartan feel. When we went to the dining room for dinner we were given no option on choice of table but told this table is for you and we observed many empty tables outside in the cooler which would’ve been more comfortable as it was boiling hot . The restaurant felt like a cafeteria even though the food was quite good. We actually decided to leave the hotel as we were so disappointed with it and never slept a night there.
Stayed 2 nights in Aug 2018

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely weather . Quite hilly ,hotel amazing ,food 5 star , views spectacular.
Stayed 7 nights in Jun 2018

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.
Fantastic hotel, couldn't fault it.
Stayed 11 nights in Jul 2018

8/10 Good

Daniel

Liked: Cleanliness, property conditions & facilities, room comfort
Almost perfect.... but!
Very impressed with this hotel, great room, views and pool. The ladies on the front desk were very friendly and couldn’t do enough. Food was also very good. Only slight moan was that the owner was very grumpy and the head waiter was very rude. We were not told at check in that there was a full trouser dress code for men at dinner and when I arrived in very smart tailored shorts the head waiter embarrassed me in front of other guests. After speaking with others he had done it to many guests over the week and some guests refused to eat at the hotel. But we had a great time here overall and loved the local town.
Stayed 3 nights in Jul 2018

10/10 Excellent

Kerry, manchester

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel and perfect location
We stayed for 5 nights at the end of our 2 week tour of Europe, this hotel is perfect and it’s location stunning Food is totally Italian and authentic and staff are super engaging and friendly.
Stayed 5 nights in Jul 2018

10/10 Excellent

Geoff, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stunningly good hotel
We had a wonderful 1 week holiday. Everything was perfect. The room, views, gardens, pool, food and especially the staff were all so friendly and gave great service. It’s extremely peaceful. Malcesine is a beautiful town a very pleasant walk away. The owners of this hotel have gone far beyond what most hotels do to make their hotel somewhere special to stay.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with spectacular views
Very helpful and friendly staff. Food excellent. Hotel and gardens clean and well kept.
Stayed 7 nights in Jul 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bellevue San Lorenzo Hotel
We stayed in one of the Junior Suites which was very nice ....The view was incredible....room was spotless , Location superb and Staff very friendly.....We would definitely stay here again. My one complaint is while the breakfast was sufficient it could be better
Stayed 5 nights in Jun 2018

6/10 Okay

Elliot

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Good quality hotel-left little disappointed
Quality of hotel is good. Disappointed the hotel did not have our booking when we turned up even though we paid up front. The air conditioning wasn’t switched on or not working depending on what staff you spoke to. Thought room would have had tea/coffee facilities.
Stayed 2 nights in May 2018

8/10 Good

Barb, Buckinghamshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Traditional Italian with a twist
First impressions of hotel ticked all our boxes for a short stay in Lake Garda. Beautiful location with stunning scenery Warm welcome on arrival. Staff were always courteous and helpful. Room was spotless although shower room small. The hotel had an authentic feel and look with modern twists. Grounds were stunning with an infinity swimming pool. Would definitely recommend it to stay.
Stayed 5 nights in Sep 2017

10/10 Excellent

LORRAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location, nice hotel.
This hotel is a really lovely, typically Italian hotel. The staff are all polite, friendly and very helpful. It is set up on the hill above the lake; there are around 130 steps up/down to the lake side, which are not lit at night, no handrail and a bit haphazard in places. I would recommend taking a torch when going up and down in the evenings. It is about a 20 minute walk into Malcesince - good exercise though. We'd requested a lake view room, however, unfortunately our view was largely obscured by 3 very large conifer trees. We feel that the trees have outgrown their position and should be felled. Our room was quite small and nothing like any of the pictures on the website, etc. It had a double bed and desk, a large cupboard with shelves and drawers behind the door offering plenty of space for clothes storage, an en suite shower room and a balcony with a little table and chairs on it. The bed was uncomfortable due to large dips on either side where previous guests had slept. The mattresses need replacing desperately. The pillows were also quite flat and lacking 'bounce', again these need to be replaced. The food in the hotel was fantastic, well cooked and presented. Breakfast offered a good selection of items to choose from including hot and cold selections. The drinks at the bar are a bit pricey compared to bars/restaurants in Malcesine. The facilities at the hotel are good with free wifi, free bike hire, free spa access and an infinity pool.
Stayed 7 nights in Sep 2017