Bar (on property)

Reviews of Hotel Horison Ultima Makassar

3 out of 5
Hotel Horison Ultima Makassar
Jend Sudirman No 24, Makassar, South Sulawesi

Reviews

7.0

Good

Rating 10 - Excellent. 0 out of 15 reviews" "
Rating 8 - Good. 9 out of 15 reviews" "
Rating 6 - Okay. 4 out of 15 reviews" "
Rating 4 - Poor. 2 out of 15 reviews" "
Rating 2 - Terrible. 0 out of 15 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Property conditions & facilities

Reviews

4/10 Poor

Mark, Sydney

Disliked: Room comfort
Bad house keeping.
When house keeping took awsy the used towels they forgot to replace them. The sheets were to small for the bed so i woke up to find myself sleeping on the matress.

4/10 Poor

Verified traveler

Disliked: Property conditions & facilities, room comfort
The room we booked on line didn't exist.
The room that we booked through this website was not what we were offered when we arrived at the hotel, in fact the hotel said that they didn't even have a room like it. They kept trying to downgrade us, but finally after I showed them the website and what we booked they put us in a more appropriate equivalent room, but the beds were as hard as a rock, extra beds were a mattress on the floor, and the hotel hallway ceiling was leaking on every floor. At least it wasn't leaking in our room!

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and newly renovated rooms
The room that we got is newly renovated. Clean and nice. Beds are comfy, bathroom is clean. Breakfast needs to be perked up with better choices of food. For me, breakfast was so so. Nice breakfast area, next to the swimming pool. Swimming pool was clean and not too big pool, perfect for children, since it's easier to keep an eye of them.

6/10 Okay

Anthony, Australia

Liked: Staff & service, room comfort
Disliked: Cleanliness
A fair lower priced hotel with a good breakfast, but when we requested a move to a cleaner room with a window and no dampness, we were told this was not possible.

6/10 Okay

Sanurjim

Liked: Staff & service
Disliked: Room comfort
Business in Makassar
Hotel is in the business district and there is nothing for the part-time tourist to do nearby. The restaurant was OK, don't order the fish. Staff worked hard to meet all my needs but communication would be difficult for those who don't speak Indonesian. Suites were huge and reasonably clean.

6/10 Okay

Verified traveler

Stayed 1 night in Nov 2018

8/10 Good

Kristiawan Basuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nyaman
Proses check in mudah, staf yang ramah dan sangat membantu. Makan pagi cukup baik, hanya tambah variasi. Akses ke mana-mana cukup mudah karena ditengah kota dan bukan area macet.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel oke, recommended
hotel bagus ditengah kota dan bersih

8/10 Good

Ong, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel yang Bagus.
Menyenangkan. Pelayanan baik.

8/10 Good

Ong 123, Jakarta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pelayanan Memuaskan
Pelyanannya Memuaskan. Dikasih Upgrade Kamar.

8/10 Good

Ricky, Bandung

Liked: Cleanliness, staff & service, property conditions & facilities
Bagus, Strategis, enak
Kesimpulannya saya akan menginap lagi disini jika ke Makassar. Hotelnya cukup cozy meski ada renovasi. Stafnya ramah, Sarapan enak, lokasi strategis & mudah transportnya. Hanya sayang kamar saya terlalu dingin krn pengaturnya tdk berfungsi baik. Semoga diperbaiki.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon rapport qualité/prix
Pendant le Ramadan les restaurations de l'hôtel sont fermées en journée

8/10 Good

A Dahlan, Bandung

Liked: Cleanliness, room comfort
Sarapan sangat memuaskan
Bagus, berada di jln besar shg gampang dicari, makannannya enak enak,

8/10 Good

peter, Norvege

Liked: Cleanliness, staff & service, property conditions & facilities
reasonably good value for money
the service and managment are a bit amateur but they try their best