Lady at front desk was quite congenial and efficient. Room was spacious and clean. Breakfast was fine.
Robert
2024 年 5 月入住 1 晚
8/10 还可以
Teresa
2024 年 5 月 24 日
满意:清洁度、员工和服务、住宿条件和设施
Teresa
2024 年 5 月入住 3 晚
8/10 还可以
Craig
与配偶出行
2024 年 5 月 24 日
满意:清洁度、员工和服务、服务设施
Quite, inexpensive, location, comfortable
Craig
2024 年 5 月入住 2 晚
10/10 超赞
James
与配偶出行
2024 年 5 月 19 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a bit older property but was excellent. We definitely recommend it and next time we’re in Lubbock we’d defiantly stay here again.
James
2024 年 5 月入住 2 晚
6/10 一般
Ynes
2024 年 5 月 19 日
满意:员工和服务
Iron did not work. Room for 4 only two bath towels.
Ynes
2024 年 5 月入住 1 晚
8/10 还可以
lori
2024 年 5 月 18 日
满意:清洁度、员工和服务、住宿条件和设施
Rooms were clean, property was nice. My complaint is that the amenities said the pool was heated. It was NOT!
lori
2024 年 5 月入住 2 晚
6/10 一般
Justin
与家人出行, 商务旅客
2024 年 5 月 15 日
满意:员工和服务
Property was dated, but staff were nice, bed was comfortable, and the stay served it purpose.
Justin
2024 年 5 月入住 1 晚
2/10 糟糕
milantia j de
与家人出行
2024 年 5 月 13 日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Primero que todo llegamos y el cuarto estaba en muy malas condiciones al día siguiente llame para que fueran a limpiar y me
Contestaron en recepción que hasta el lunes no tendrían servicio de limpieza así que me tuve que aguantar 3 noches durmiendo en esas condiciones NO RECOMIENDO ESTE HOYEL A NADIE
milantia j de
2024 年 5 月入住 3 晚
2/10 糟糕
Elisa
与家人及幼儿出行, 与家人出行
2024 年 5 月 12 日
满意:清洁度
不满意:员工和服务、服务设施、住宿条件和设施
I had booked for 4 rooms and 1 of the 4 was a late check in. Staff had a family member try 3 occupied rooms at 3am because staff had put the wrong person in the reserved room. Since it was grad weekend all hotels in the area were sold out so our family had to sleep in their car with 2 kids due to the hotels mistake. The next morning, the hotel found the “missing room” but wanted to change my family for the night they sleep in their car.
On top of all of that the other 3 rooms we had they changed our Expedia rate because I modified my reservation through the hotel. They wanted to charge us DOUBLE what Expedia quoted us. Hotel was blaming Expedia saying that Expedia changed the rate in the hotel system. When I called Expedia they said that they have no control over prices in hotels systems and that the hotel was lying!!
Finally at check out I got to talk to someone at the hotel that could actually help and after showing proof of the reservations price change. They honored Expedias rate.
What was supposed to be a joyful weekend turned into a literally nightmare for our family. If at all possible just spend the extra money on a better property. This place was not worth saving money. It’s a very dated hotel, and not ADA compliant since they don’t have an elevator on site for the 2nd room.
Elisa
2024 年 5 月入住 3 晚
8/10 还可以
Colleen
与配偶出行
2024 年 5 月 12 日
满意:清洁度、员工和服务、服务设施
It was perfectly fine place to stay. Not upscale and we certainly didn’t expect much more based on the rate we paid. The room was quiet and the place was in a good location. Staff was super nice. The shower was nice and hot.
The place is showing age. The bed and pillows were uncomfortable for one of us - the other slept fine. 😀 the room was warm as the AC just couldn’t ever get the room cool enough.
I would recommend if you aren’t picky where you lay your head and if price and location is a factor.