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Reviews of Residence Inn by Marriott Manhattan Beach

3 out of 5
Residence Inn by Marriott Manhattan Beach
1700 N Sepulveda Blvd, Manhattan Beach, CA

Reviews

8.6

Excellent

Rating 10 - Excellent. 547 out of 1004 reviews" "
Rating 8 - Good. 284 out of 1004 reviews" "
Rating 6 - Okay. 91 out of 1004 reviews" "
Rating 4 - Poor. 38 out of 1004 reviews" "
Rating 2 - Terrible. 44 out of 1004 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melinda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how quiet our little suite was, and it was very private. The staff were friendly and helpful - especially the breakfast cooks and bussers. The only thing that could have been better was the bedding for the sofa bed. The sheets were all stretched so they wouldn’t stay on, and the pillow was small and lumpy, but that didn’t detract much from our over-all very pleasant stay.
Stayed 7 nights in May 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service
Nice room, lots of space. The sofa was prwtty worn out though
Stayed 2 nights in Apr 2024
Response from Nina Solano on May 24, 2024
Greetings, thank you for your feedback, we are glad you enjoyed your stay, and we will check on the sofa bed. We look forward to helping you back again soon!

10/10 Excellent

Gretchen Vasco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good complimentary breakfast
Stayed 4 nights in May 2024
Response from Guest Service on May 23, 2024
A good complimentary breakfast is always a nice perk! We're glad to hear that you enjoyed it. If there's anything else you liked about your stay or if there's anything else we can assist you with, please feel free to let us know. We're here to help make your experience as pleasant as possible!

10/10 Excellent

Brian Montgomery

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024
Response from Guest Service on May 23, 2024
Thank you for the perfect rating! We're delighted to hear that you had such a positive experience. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We're here to help!

10/10 Excellent

Mariane

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing, room so fancy and clean! Great location
Stayed 2 nights in Feb 2024
Response from Guest Sevice on May 23, 2024
It's fantastic to hear that you had such a positive experience! Having amazing staff, a fancy and clean room, and a great location can really make a stay memorable. If there's anything else you need or if you have any questions, feel free to reach out. We're here to help make your stay as enjoyable as possible!

10/10 Excellent

Josefina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked how clean the property area is
Stayed 3 nights in Apr 2024
Response from Guest Service on May 23, 2024
A clean property area can certainly enhance the overall experience! We're glad to hear that you appreciated the cleanliness during your stay. If there's anything else you particularly enjoyed or if there's anything else we can assist you with, please feel free to let us know. We're here to help make your stay as pleasant as possible!

8/10 Good

Lillian A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love how the rooms are in the back so that are more private from the street. And you need your room key to open up the gate to drive through. The rooms are stocked with everything you need. The Breakfast is good. My only suggestions are to put a light in the closet. Quite dark. I also think that their should be hooks in the bath for hanging up the bath towels.
Stayed 2 nights in May 2024
Response from Guest Service on May 16, 2024
Thank you for sharing your feedback! We're delighted to hear that you appreciated the privacy and security features of our hotel, as well as the well-stocked rooms and breakfast. Your suggestions regarding adding a light in the closet and hooks in the bathroom for hanging bath towels are valuable, and we'll definitely take them into consideration for future improvements.If you have any further comments or if there's anything else we can assist you with, please feel free to let us know. We're here to ensure you have a comfortable and enjoyable stay.

6/10 Okay

Krista

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property is nice. However any rooms along the side that is adjacent to Toyota are horrible. You are listening to auto mechanics, cars, loud machines, and smelling fumes constantly from the early hours until after they close at night. These rooms should be half priced. View is the auto shop. They definitely should warn you of the situation. Also be aware that the loft in the suite has no full wall so is audible throughout the room. Staff is very nice. Great breakfast. Good location to beach.
Stayed 8 nights in May 2024
Response from Guest Service on May 15, 2024
Thank you for your detailed feedback. It's great to hear that you found the property overall nice, with friendly staff, a great breakfast, and a convenient location near the beach. However, I understand your concerns about the noise and fumes from the adjacent auto shop, as well as the lack of privacy and sound isolation in the loft suite.Your suggestion to offer these rooms at a reduced rate and to provide a warning about the noise and fumes is valuable. I will pass along your feedback to the management team to consider these improvements. If there's anything else we can do to enhance your experience, please let us know. Your comfort and satisfaction are important to us.

10/10 Excellent

DEEPAK

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Guest Service on May 15, 2024
Thank you for the perfect rating! We're thrilled to hear you had a great experience. If you have any comments or need assistance in the future, please don't hesitate to reach out.

10/10 Excellent

Hazel

Stayed 1 night in Apr 2024
Response from Guest Service on May 15, 2024
Thank you for the perfect rating! We're thrilled to hear you had a great experience. If you have any comments or need assistance in the future, please don't hesitate to reach out.

10/10 Excellent

James

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Jess on Apr 26, 2024
We are happy you enjoyed your stay! We look forward to welcoming you back again soon.

4/10 Poor

Eduardo De

Stayed 5 nights in Jan 2024
Response from Guest Service on May 15, 2024
Thank you for sharing your rating. If there's specific feedback or concerns you have that we can address to improve your experience, please let us know. Your input is valuable and helps us make necessary improvements.

4/10 Poor

Eduardo De

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The room was not in good condition. The sofa was old, ripped, and torn in some places. The carpet is old. The cookware was in not in good condition. For the price, the conditions should be pristine.
Stayed 4 nights in Apr 2024
Response from Josh on Apr 21, 2024
Hello Eduardo, I truly am sorry for the poor experience. This is not a regular situation with our hotel. We take great pride in our housekeeping and maintenance departments. With that said, we hope you can give us a second chance to redeem ourselves. Please give us a call at the hotel and ask for the Front Desk Manager Josh. I will assist you further.

10/10 Excellent

Lenore

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We always love staying here and will be back next year! Great customer service
Stayed 3 nights in Apr 2024
Response from Jess on Apr 26, 2024
We are happy you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Paul

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were great, very helpful & welcoming.
Stayed 2 nights in Feb 2024
Response from Jess on Apr 26, 2024
We are happy you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

David M

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Much more like a studio apartment than a typical hotel room. Staff at the breakfast were very friendly.
Stayed 3 nights in Mar 2024
Response from Jess on Apr 11, 2024
Thank you for the fantastic review and we look forward to welcoming you back again soon!

10/10 Excellent

Jamie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean, with very friendly staff.
Stayed 3 nights in Mar 2024
Response from Jess on Apr 11, 2024
Thank you for the fantastic review and we look forward to welcoming you back again soon!

10/10 Excellent

Luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, friendly staff, good breakfast
Stayed 3 nights in Mar 2024
Response from Jess on Apr 11, 2024
Thank you for the fantastic review and we look forward to welcoming you back again soon!

8/10 Good

Kathryn

Stayed 2 nights in Mar 2024
Response from Jess on Apr 26, 2024
We are happy you enjoyed your stay! We look forward to welcoming you back again soon.

10/10 Excellent

Tanya

Stayed 1 night in Mar 2024
Response from Jess on Apr 11, 2024
Thank you for the fantastic review and we look forward to welcoming you back again soon!

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved staying here.. Definitely recommend it!
Stayed 1 night in Mar 2024
Response from Jess on Apr 11, 2024
Thank you for the fantastic review and we look forward to welcoming you back again soon!

10/10 Excellent

Suifang

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, near target store. Easy get to Manhattan beach pier. Hotel room very nice big and clean.
Stayed 3 nights in Mar 2024
Response from Jess on Apr 11, 2024
Thank you for the fantastic review and we look forward to welcoming you back again soon!

10/10 Excellent

Ruben

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean property.
Stayed 2 nights in Mar 2024
Response from Jess on Apr 11, 2024
Thank you for the fantastic review and we look forward to welcoming back again soon!

10/10 Excellent

Peter

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot is gated and required a key to access, while understood it is a bit inconvenient.
Stayed 2 nights in Mar 2024
Response from Jess on Apr 11, 2024
Thank you for the fantastic review and we look forward to welcoming back again soon!

8/10 Good

Judith

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel, is clean, good area, safe My only concern is about the $500 deposit I think is too high when another hotels is 100 deposit Besides that stuff was really nice and helpful same the ladies at the breakfast buffet, good complementary breakfast btw
Stayed 1 night in Mar 2024
Response from Jess on Apr 11, 2024
Thank you for the fantastic review and we look forward to welcoming back again soon!

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were all incredibly helpful and friendly I arrived at 10 am and was immediately given my room early at no extra charge
Stayed 2 nights in Mar 2024
Response from Jess on Apr 11, 2024
Thank you for the fantastic review and we look forward to welcoming back again soon!

10/10 Excellent

June

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024
Response from Jess on Mar 29, 2024
We are happy that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 Excellent

brian

Traveled with family
Liked: Cleanliness, staff & service, room comfort
The cozy Suite
Great
Stayed 2 nights in Feb 2024
Response from Jess on Mar 29, 2024
We are happy that you enjoyed your stay with us! We look forward to welcoming you back in the future.

8/10 Good

Eva

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
I like the location, it's close to the airport, quite, and has a Target very close. Why i didn't like was that the property its kind of old, and you would hear everything from other guests.
Stayed 6 nights in Feb 2024
Response from Jess on Mar 29, 2024
We are happy that you enjoyed our central location, and we appreciate the feedback. We look forward to welcoming you back in the future.

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great visit to CA and the hotel was very centrally located to our visits. Very nice facility, helpful staff and clean and well appointed rooms.
Stayed 1 night in Jan 2024
Response from Jess on Mar 29, 2024
We are happy that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 Excellent

Diana, Eldon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jess on Mar 29, 2024
We are happy that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 Excellent

Art

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff. Room was clean with ample parking.
Stayed 2 nights in Jan 2024
Response from Jess on Mar 29, 2024
We are happy that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cut above the competition
I was staying alone, and felt very comfortable and safe. I liked the design of the buildings - sort of like townhouses. Lovely landscaping, modern and pleasing interior design. Really nice breakfast buffet and dining room. I subsequently had to stay at another extended stay hotel under a different brand, and it was nowhere near as nice.
Stayed 3 nights in Jan 2024
Response from Jess on Mar 29, 2024
We are happy that you enjoyed your stay with us! We look forward to welcoming you back in the future.

2/10 Terrible

Maria, Marina del rey

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
air conditioner fan did not go off so couldn't sleep. Furniture was older and sofa was very uncomfortable. they ask for a ridiculous 1000.00 deposit - (only stayed one night ) NEVER AGAIN
Stayed 1 night in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, but the deposit is a shocker
It was a nice apartment style hotel but that extra $500 deposit was the most I have paid anywhere and I travel quite a bit. For that sort of price point, I could have stayed at a 5 star.
Stayed 1 night in Jan 2024

10/10 Excellent

Danielle

Liked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

Patricia, Houston

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Nayil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and helpful. The location of the hotel is very convenient, close to shopping malls and the ocean. The gym is very well equipped and clean. We only missed the fire place in the room, and happy-hour day that otherwise other residence inn facilities offer.
Stayed 7 nights in Jan 2024

8/10 Good

Sabrina

Traveled with family and small children
Liked: Cleanliness, staff & service
The free breakfast at this hotel was great. They have the standard fare of eggs, sausage/bacon, waffles, cereal, but they had a unique hot item each day- a cheese soufflé, a frittata, etc… The oatmeal station had every topping you could ever want, think there were about 10. What really stood out was the staff running the breakfast. Every morning someone came to your table to ask how everything was. They were friendly, engaging in conversation as they restocked items. They took great pride in their work which really stood out to me. Location was good, short drive to the pier. The room had the space we needed, but is in need of an update.

8/10 Good

Bupan

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2024

6/10 Okay

Jamie

Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Charles

Stayed 8 nights in Dec 2023

6/10 Okay

CHARLES, san jose

Traveled with family
Liked: Cleanliness
Stayed 2 nights in Dec 2023

8/10 Good

Daniel

Traveled with partner
Liked: Property conditions & facilities
Too moch security to get into the facility. No dining. Some noise from tbe main street
Response from Jess on Mar 29, 2024
Thank you for staying we with us and appreciate the feedback. We hope to welcome you back again soon.

8/10 Good

Sansanee

Stayed 3 nights in Nov 2023

8/10 Good

Stuart

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Lovely property and stay but shame about the rude staff

8/10 Good

Yanisdey Maria

Traveled with family
Liked: Cleanliness, staff & service
The women working at the breakfast area were exceptional, specially Aileen, I have never seen such a sweet lady in my life.
Stayed 6 nights in Nov 2023

10/10 Excellent

Natalina

Stayed 4 nights in Nov 2023

6/10 Okay

Jonathan

Stayed 1 night in Nov 2023

10/10 Excellent

Alper

Stayed 1 night in Nov 2023