Front of property

Reviews of RiverWalk Resort at Loon Mountain

3.5 out of 5
RiverWalk Resort at Loon Mountain
22 South Mountain Drive, Lincoln, NH

Reviews

9.2

Wonderful

Rating 10 - Excellent. 418 out of 612 reviews" "
Rating 8 - Good. 128 out of 612 reviews" "
Rating 6 - Okay. 42 out of 612 reviews" "
Rating 4 - Poor. 17 out of 612 reviews" "
Rating 2 - Terrible. 7 out of 612 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Tia

Liked: Property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joe

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a spa winery and restaurant as well as a beautiful river walk from property. Close to shopping and dinning.
Stayed 1 night in Apr 2024
Response from The RiverWalk Team on May 7, 2024
Thank you for staying with us! We're so pleased that you enjoyed your stay and the area! We look forward to welcoming you again!

6/10 Okay

Mandy

Traveled with family
Liked: Amenities
So, a couple notes. First, there was crud on our door on the outside that looked like bloody snot. Second, we got back to our a room after swimming after 10 and realized the fireplace and tv remotes were not working (or the devices were not working) and didn't want to deal with calling the desk at that hour. Third, there were definitely teenaged looking people doing very dirty deeds in the inside hot tub, and although there are cameras, no one came to stop them. Fourth, less obnoxious but there was a family outside DOMINATING the pool area with extremely loud music etc etc. They were fun, kind, generous and sweet - but it was loud. I do enjoy this place - but our first visit in the fall was a bit more clean and peaceful than this stay.
Stayed 1 night in Apr 2024
Response from The RiverWalk Team on May 7, 2024
Thank you very much for taking the time to let us know about your recent stay with us. I'm sorry to hear that your experience was not extraordinary and do hope that you brought these issues to the attention of our guest services team who are available 24 hours to address any and all concerns. Although we do have cameras, they are not monitored constantly, unfortunately. We appreciate your feedback and can uses your comments as a way to improve. We do hope to welcome you again!

8/10 Good

jennifer

Liked: Cleanliness
Stayed 2 nights in Apr 2024
Response from The RiverWalk Team on May 7, 2024
Thank you! We appreciate you taking the time to leave a review! We're thrilled you enjoyed your stay.

6/10 Okay

Jeanne, Plymouth

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
No breakfast available at the site, and the place the girl sent us to was closed. so a poor start for our trip
Stayed 1 night in Apr 2024
Response from The RiverWalk Team on May 7, 2024
I'm so sorry to hear that you were not completely satisfied with your stay. The Toast at La Vista does close for a couple of weeks in the spring - We will pass on your comments to the management team at La Vista. Thank you for staying with us and we hope to see you again.

10/10 Excellent

tracey

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful resort, many options for all ages. Friendly staff. And the pools are perfect!
Stayed 2 nights in Apr 2024
Response from The RiverWalk Team on May 7, 2024
We appreciate you choosing to stay with us at RiverWalk and we look forward to serving you again!

8/10 Good

Anthony

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from The RiverWalk Team on May 7, 2024
Thanks for your feedback! We look forward to welcoming you again!

10/10 Excellent

Peyton

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tub was amazing!
Stayed 1 night in Mar 2024
Response from The RiverWalk Team on May 7, 2024
So glad you enjoyed your stay!

8/10 Good

shirley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

4/10 Poor

Deanna

Liked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Eileen

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 3 nights in Feb 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place to stay
Stayed 1 night in Feb 2024

4/10 Poor

steve

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A disappointing visit to River Walk
We were excited to stay at Riverwalk, since it looked like a high-end resort (as advertised). But there were many issues that we encountered. First, the restaurant was not open which was a surprise, and this was not what the check in person told up. We were looking forward to dining in their restaurant. Then the restaurant was not open for breakfast the following day - which was disappointing. (the days & times for the restaurant was buried in the restaurant page - but the info was not clear). The room and bed were comfortable, and the room was clean but one of our party could not even get into bed because there was only 8 inches between the bed and wall. so, they had to crawl up and into the bed. Our room was on the 3rd floor, and it was noisy, and we often heard kids and guests out in the hallway. So overall - a very pretty property, and in a nice location, but it was not up to other "resorts" we have routinely stayed at.
Stayed 1 night in Feb 2024
Response from The RiverWalk Team on Feb 15, 2024
Thank you for staying with us! We are so glad to know that you found your room clean and comfortable. We do offer a variety of room types and some are more spacious than others. I'm sorry to hear that you were disappointed with the hours of La Vista, which is always closed on Wed for dinner and Wed/Thu for breakfast. I will pass your comments on to the restaurant management team as they are an independently run company. February is a very busy month for us, for a quieter visit, I would recommend late spring - it's a lovely time to visit the White Mountains. We would welcome the opportunity to host you again.

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities
Response from Tg on Feb 13, 2024
I'm sorry that you were unhappy with your room when you arrived Sunday. We have relayed all of your comments made on your google review and to our Real Estate team to our Executive Housekeeper so that the issues that you encountered can be addressed and avoided in the future. We do have a very high standard and we fell short in your case, and we sincerely apologize for the dust in your room. I understand that you were very pleased and complimentary of Samantha, the front desk supervisor, when she met you at your room, personally took you to a new room to ensure that you were satisfied and further discounted your reservation. Samantha additionally offered you both breakfast vouchers and a complimentary wine tasting, which you declined. I hope that once you were in your new room you were able to enjoy the resort and facilities and Polly’s Pancake Parlor! We do look forward to the opportunity to welcome you again.

10/10 Excellent

Jennifer

Stayed 1 night in Feb 2024

10/10 Excellent

Eugenia

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely love the outdoor heated pool For winter use, and the hot tub. Excellent food & drinks at the restaurant.
Stayed 1 night in Feb 2024

10/10 Excellent

Shelby, Plymouth

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I had the absolute best little ski getaway this past week! From the check in to dinner at La vista - food was amazing (especially the brick oven pizza!) we have had an unbelievable experience! All the staff were exceptional and helpful. Our studio room was cozy and just what we needed. Also huge shout out to Stacy - head of housekeeping for sending us my husband’s snow board boots after we left them in the closet!
Stayed 2 nights in Jan 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

4/10 Poor

aziz

Stayed 2 nights in Jan 2024
Response from The Riverwalk Team on Jan 25, 2024
I'm sorry to see that you were unhappy with your stay and would appreciate the opportunity to discuss. Thank you for your feedback.

8/10 Good

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024
Response from The RiverWalk Team on Jan 25, 2024
So glad you enjoyed your stay! We appreciate you taking the time to leave feedback!

10/10 Excellent

yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from The RiverWalk Team on Jan 25, 2024
Thank you for taking the time to let us know you enjoyed your stay! We appreciate your choosing RiverWalk and look forward to the opportunity to welcome you again.

8/10 Good

Robert

Stayed 1 night in Jan 2024

10/10 Excellent

steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

8/10 Good

Mandy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
pretty cool for an overnight with my kiddo
The people involved in the service desk, check in, even the guy sent to tell me I could go in the pool with my kiddo even though the "gate" was down - were all very friendly. My kid had a blast. There were some little issues, like apparently the outdoor area near the pool and hot tub are usually heated, that was broken, the "bubbles" in the hot tubs were temperamental, the heat in the indoor hottub area wasn't working. And one singular person was a little "snooty" mentioning we should have had a reservation at the restaurant - which we arrived promptly at 5, offered to get take out instead, and the place was nearly empty for the full 30 minutes we were in there. Also, no breakfast.
Stayed 1 night in Nov 2023
Response from The RiverWalk Team on Nov 21, 2023
Thank you for choosing to stay at RiverWalk, we appreciate your feedback and are so happy to know that you enjoyed your stay with us. Our engineering team is working diligently to remedy the pool area heating issue and have finally been able to locate some hard to find parts! We will pass your comments about the restaurant on to their owner and management team. We look forward to the opportunity to welcome you again!

10/10 Excellent

Ana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! The room was very spacious and comfortable. The shopping village across the parking lot was great. Lots of options for dinnning!
Stayed 1 night in Oct 2023
Response from The Riverwalk Team on Nov 5, 2023
We are so glad you enjoyed your stay and the surrounding area! Thank you for choosing RiverWalk - we appreciate your feedback and your business

10/10 Excellent

Corey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was right on property. Restaurant, bar, wine bar, outdoor hot tub and pool. Very convenient. Service was great.
Stayed 3 nights in Oct 2023
Response from The Riverwalk Team on Nov 5, 2023
Thank you so much for taking the time to let us know that you enjoyed your stay. We hope to welcome you again!

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from The Riverwalk Team on Nov 5, 2023
Thank you for choosing RiverWalk - we hope to see you again!

10/10 Excellent

Jaime

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this location. Beautiful property-- our 1 bedroom unit was very clean and spacious. Walked to restaurants - we'll be back.
Stayed 1 night in Oct 2023
Response from The Riverwalk Team on Nov 5, 2023
We look forward to welcoming you again! Thank you for staying with us. We appreciate your business!

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from The Riverwalk Team on Nov 5, 2023
So glad you enjoyed your stay!

10/10 Excellent

Jia

Traveled with family
Liked: Amenities
Stayed 1 night in Oct 2023
Response from The RiverWalk Team on Nov 5, 2023
Thank you for your feedback! We hope to see you again.

10/10 Excellent

Crystal

Stayed 1 night in Oct 2023
Response from The RiverWalk Team on Nov 5, 2023
Thank you for staying at RiverWalk -we hope to host you again.

8/10 Good

DAVID

Stayed 2 nights in Oct 2023
Response from The RiverWalk Team on Nov 5, 2023
We appreciate you choosing RiverWalk and for your feedback. We hope to serve you again soon!

6/10 Okay

Donna

Traveled with family
Liked: Staff & service
There was a lot of space in our room. However, the Murphy bed and sofa bed need to be replaced with 2 queen beds. The maintenance person was so helpful, but overburdened. He had to fix our TV that didn't work when we arrived and we missed an important show.
Stayed 1 night in Sep 2023
Response from The RiverWalk Team on Oct 13, 2023
Thank you for your feedback! We have a variety of rooms at our resort with different bedding options, full and mini kitchens and other amenities. We're pleased that you found our staff helpful and apologize for your disappointment. We appreciate your business and your comments and look forward to the opportunity to welcome you again.

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
All around great stay!
Stayed 1 night in Sep 2023
Response from The Riverwalk Team on Sep 30, 2023
Thank you! We are so pleased that you enjoyed your time with us! We look forward to the opportunity to welcome you again soon!

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The Riverwalk Team on Sep 30, 2023
Thank you for staying with us. We appreciate you and your business and hope to see you again.

10/10 Excellent

Jeff

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal property, can’t wait to visit again when the construction is over
Stayed 2 nights in Sep 2023
Response from The Riverwalk Team on Sep 30, 2023
So glad you enjoyed your stay! Phase two should be open next summer - we look forward to having you back with us!

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023
Response from The RiverWalk Team on Oct 13, 2023
Thank you for choosing RiverWalk! We appreciate your business and are so glad that you enjoyed your stay. We look forward to the opportunity to welcome you again!

6/10 Okay

Georges

Disliked: Cleanliness, staff & service
Stayed 3 nights in Aug 2023
Response from The RiverWalk Team on Sep 1, 2023
Thank you for choosing RiverWalk. We appreciate your business

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from The RiverWalk Team on Sep 1, 2023
We are so glad that you enjoyed your recent stay and we hope to see you again soon!

10/10 Excellent

Laurie J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was beautiful. My studio room was much more than I expected. All the staff I encountered were friendly. The restaurant was excellent as was the winery. The pool and hot tub area was large and very enjoyable. I would highly recommend this as a place to stay when in Lincoln.
Stayed 2 nights in Aug 2023
Response from The Riverwalk Team on Sep 1, 2023
Thank you for taking the time to let us know about your recent stay - we are so happy that you enjoyed your time with us. We hope to see you again!

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very modern for a small ski town. This is the spot to go if you want new amenities. The new expansion is being worked on, but this spot is wonderful all around. The large Las Vegas style pool was warm and clean. The rooms clean and modern. The grounds are beautiful.
Stayed 1 night in Aug 2023
Response from The RiverWalk Team on Sep 1, 2023
We are so pleased that you enjoyed your stay with us! We look forward to the opportunity to welcome you again!

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2023
Response from The RiverWalk Team on Sep 1, 2023
Thank you for staying at RiverWalk! We're thrilled that you enjoyed your stay and look forward to seeing you again!

10/10 Excellent

Viria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023
Response from The RiverWalk Team on Jul 31, 2023
So glad you enjoyed your stay! Thank you for your business - we hope to welcome you again!

10/10 Excellent

patrick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Resort quality in the mountains. Can’t beat it
Stayed 3 nights in Jun 2023
Response from The RiverWalk Team on Jul 25, 2023
We appreciate you choosing RiverWalk and are so happy to know that you enjoyed your stay! We hope to welcome you again in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2023
Response from The Riverwalk Team on Jul 25, 2023
We're so glad you enjoyed your stay and we look forward to having you back with us!

10/10 Excellent

Nicole, malden

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Did not disappoint! Exceeded expectations. Fell in love with the pool. Staff was super nice and helpful. We will absolutely come back.
Response from The Riverwalk Team on Jul 25, 2023
Thank you for staying with us and for taking the time to let us know about your visit! We are so happy that you enjoyed your stay and look forward to welcoming you back!

8/10 Good

Yi-Wei

Liked: Cleanliness, staff & service, property conditions & facilities
Great resort, love the pool facility. Room was a bit small and bed made noise everytime i moved or turned…not sure if mattress to old or sheet protector is to blame. Unfortunately did not sleep well. Lack counter space in bathroom and there was 1 hanger in closet. Resort grounds were well kept and the view of the mountain is gorgeous! Kids loved the arcade.
Stayed 1 night in May 2023