Outdoor pool, sun loungers

Reviews of Wyndham Costa Del Sol Lima City

4 out of 5
Wyndham Costa Del Sol Lima City
Av. Salaverry 3060 - Magdalena del Mar, Lima, Lima

Reviews

9.0

Wonderful

Rating 10 - Excellent. 654 out of 1006 reviews" "
Rating 8 - Good. 240 out of 1006 reviews" "
Rating 6 - Okay. 67 out of 1006 reviews" "
Rating 4 - Poor. 23 out of 1006 reviews" "
Rating 2 - Terrible. 22 out of 1006 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Josiah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay at this hotel.
Stayed 6 nights in Apr 2024

6/10 Okay

Luis

Business traveler
Liked: Cleanliness
The housekeeper Diaz excelent every single day clean the room. The breakfast you feel chase by one of the workers asking if you have pay? The sauna forgot to signed us for the 30 minutes sauna, jacuzzi, steam room you can get by appointment
Stayed 7 nights in Apr 2024

10/10 Excellent

Bronwyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Clean room, nice amenities.
Stayed 2 nights in May 2024

10/10 Excellent

Jayline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Daniel Urbina - Front Office Manager on May 6, 2024
Estimado Huésped,Gracias por su preferencia!Saludos,

8/10 Good

Nathanael

Liked: Cleanliness, staff & service
Stayed 6 nights in Apr 2024
Response from Daniel Urbina - Front Office Manager on May 6, 2024
Dear Guest,Thank your visit!Best regards,

8/10 Good

Benjamin

Liked: Cleanliness, staff & service
The place is located in a good area, close to many restaurants and businesses even the mall. The people who work theres are really nice and have a nice customer service, specially the manager of the breakfast room, she looks that she works really hard and she is doing her best. if I'm not wrong her name is Edith. I really like her. The place is clean and convenient , the only bad thing is that they have to improve in the food, the breads in the morning for breakfast are cold, doesn't look that are fresh and coffee is just warn not hot. My boyfriend ordered an omelette and was cold too when it arrived to his table.
Stayed 17 nights in Apr 2024
Response from Daniel Urbina - Front Office Manager on Apr 30, 2024
Dear Guest,Thank you for your feedback! We appreciate your comments on the hotel's good location, cleanliness, and friendly staff, especially Edith from the breakfast room. We will address your concerns regarding the food temperature to ensure improvements are made. We are glad to hear you had an overall positive experience during your stay at Costa del Sol Wyndham Lima City.Best regards,

10/10 Excellent

GLENN, Ninette

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, very helpful staff. Because of busyness we checked in late, however, we are given a late check out when our state was complete. Very amiable staff food and restaurant was great. Good place to go.
Stayed 2 nights in Feb 2024
Response from Daniel Urbina - Front Office Manager on Apr 27, 2024
Dear Guest,Thank you for your review, I'm glad to hear that you had a pleasant experience at Costa del Sol Wyndham Lima City. It's great that you found the staff to be very helpful and accommodating. It's also nice to know that you enjoyed the food at the restaurant. We appreciate your feedback and hope to welcome you back again soon!Best regards,

10/10 Excellent

Jorge

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean
Stayed 6 nights in Feb 2024
Response from Daniel Urbina - Front Office Manager on Apr 27, 2024
Dear Guest,Thank you for your visit!Best regards,

10/10 Excellent

michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Carlos was a great help booking tours and giving us ideas where to visit. The hotel as a whole is a great place to stay!
Stayed 6 nights in Apr 2024
Response from Daniel Urbina - Front Office Manager on Apr 23, 2024
Dear Guest,Thank you for your review. I'm glad to hear that Carlos provided excellent service in booking tours. It's wonderful that you found the hotel to be a great place to stay. We hope you had a fantastic experience at Costa del Sol Wyndham Lima City.Best regards,

4/10 Poor

Enrique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 13 nights in Mar 2024
Response from Daniel Urbina - Front Office Manager on Apr 22, 2024
Estimado Huésped,Gracias por su preferencia!Saludos,

10/10 Excellent

Judith

Stayed 19 nights in Feb 2024

10/10 Excellent

Roberto

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2024
Response from Daniel Urbina - Front Office Manager on Apr 14, 2024
Dear Guest,Thank you for sharing your experience.Bets regards,

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The wait staff and desk and bell staff were all so helpful and attentive.
Stayed 3 nights in Apr 2024
Response from Daniel Urbina - Front Office Manager on Apr 14, 2024
Dear Guest,Thank you for your review! It's great to hear that the staff at Costa del Sol Wyndham Lima City were helpful and attentive. It sounds like you had a pleasant experience at the hotel. Let us know if you need any more assistance or information!Best regards,

8/10 Good

KEVIN

Traveled with partner, Traveled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Your staff is very good in person, but cannot handle important problems on the phone or email. Staff just stopped communicating with me after they I complained that they overcharged me. I fixed that problem by calling Wyndham international. They you gave me VIP service and upgrade and a free ride. That was great!! But I left important medication in the room. I could NOT get that problem resolved on the phone, with the manager and otherwise UNTIL once again I called Wyndham international, then Milena found the pills, almost magically it seems, but this was only after two days of effort on my part. Often the phone didn't work. The manager told me to call back. I coudln't get through several times and by the time I did, he had left for the evening.
Stayed 7 nights in Mar 2024
Response from Daniel Urbina - Front Office Manager on Apr 14, 2024
Dear Guest,Thank you for sharing your experience at Costa del Sol Wyndham Lima City. We are thrilled to hear that you enjoyed VIP service, an upgrade, and a free ride. We apologize for the issues you faced with communication and your medication, but we are glad it was resolved in the end. Your feedback is valuable and we will address the issues with our staff. We hope to welcome you back for an even better experience.Best regards,

10/10 Excellent

benjamin

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, clean and safe.
Stayed 1 night in Apr 2024
Response from Daniel Urbina - Front Office Manager on Apr 12, 2024
Dear Guest,Thank you for sharing your experience.Best regards,

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and consistently good service from all staff members including Pamela, Gianfranco, Melissa, Daniel and his front desk team and of course Joseph on the concierge desk and too many nutters to list. I have changed my summer vacation plans and will be retuning here in July.
Stayed 11 nights in Mar 2024
Response from Daniel Urbina - Front Office Manager on Apr 12, 2024
Dear Guest,Thank you for your kind words, Carl! We're thrilled to hear that the service at Costa del Sol Wyndham Lima City met your expectations. We look forward to welcoming you back in July for your summer vacation. Our team, including Pamela, Gianfranco, Melissa, Daniel, and Joseph, will be delighted to assist you again.Best regards,

10/10 Excellent

robinson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service, nice staff, we go the best service from all the staff thank you
Stayed 1 night in Apr 2024
Response from Daniel Urbina - Front Office Manager on Apr 22, 2024
Dear Guest,Thank you for your review! We are thrilled to hear that you received excellent service from the staff at Costa del Sol Wyndham Lima City. Your kind words have been noted and will surely be shared with the team. We hope to have the pleasure of welcoming you back in the future. If you have any questions or need assistance, feel free to reach out.Best regards,

10/10 Excellent

Graciela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was excellent except the variety in the breakfast. It was kind of poor .
Stayed 9 nights in Mar 2024
Response from Daniel Urbina - Front Office Manager on Apr 8, 2024
Dear Guest,Thank you for your review of Costa del Sol Wyndham Lima City. We appreciate your feedback regarding the breakfast variety and we will work to improve it. We hope to welcome you back in the future for an even better experience.Best regards,

10/10 Excellent

John, Wrightwood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolute best! Stayed here for almost a week and every thing was outstanding. Cleanliness, comfortable bed and pillows, the staff, and pool. The views from the rooftop are amazing as well!
Stayed 5 nights in Apr 2024
Response from Daniel Urbina - Front Office Manager on Apr 10, 2024
Dear Guest,Thank you for sharing your positive experience at Costa del Sol Wyndham Lima City. We are delighted to hear that you found everything outstanding and enjoyed the amazing views from the rooftop. We strive to provide a top-notch experience for all our guests. We hope to welcome you back soon!Best regards,

10/10 Excellent

Leonard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Juan Carlos was very informative
Stayed 2 nights in Apr 2024
Response from Daniel Urbina - Front Office Manager on Apr 6, 2024
Dear Guest,Thank you for your feedback, Leonard. We're glad to hear that Juan Carlos was informative during your stay at Costa del Sol Wyndham Lima City. If you have any further comments or suggestions, please feel free to share them with us.

10/10 Excellent

Rich

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wyndham is a great hotel! It had great drinks, breakfast, room service, exercise room, sauna, pool etc.
Stayed 6 nights in Mar 2024
Response from Daniel Urbina - Front Office Manager on Apr 5, 2024
Dear Guest,Thank you for sharing your positive review of Wyndham hotel! It sounds like you had a fantastic experience enjoying their amenities and services. I hope you had a wonderful stay at Costa del Sol Wyndham Lima City.Best regards,

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at hotel a little early, was sent to lounge area to enjoy a complimentary Pisco Sour while our room was completed. Room was comfortable if a bit small, beds super comfortable and the bathroom with a giant tub was fantastic. Bonus- a little garden patio, loved it!! The breakfast buffer was the best!!! Lots of options including a whole health area- green juices, yogurts chia, etc. would happily recommend this hotel.
Stayed 1 night in Mar 2024
Response from Daniel Urbina - Front Office Manager on Apr 5, 2024
Dear Guest,Thank you for sharing your experience at Costa del Sol Wyndham Lima City. I'm glad to hear that you enjoyed the comfortable room, delicious breakfast, and the complimentary Pisco Sour. The garden patio sounds like a lovely touch! Your review has been noted as friendly and positive.

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 1 night in Mar 2024
Response from Daniel Urbina - Front Office Manager on Apr 1, 2024
Dear Guest,Thank you for your preference!Best regards,

8/10 Good

richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay in a quiet neighborhood- poor Wi-Fi quality.
Stayed 2 nights in Mar 2024
Response from Daniel Urbina - Front Office Manager on Mar 27, 2024
Dear Guest,We appreciate your comment, we are glad to know that you enjoyed your stay. We are sorry for the problem with the wifi, we have carried out the review so that this improves. Thank you for sharing your experience and for your visit!Best regards,

10/10 Excellent

Al

Stayed 6 nights in Mar 2024
Response from Daniel Urbina - Front Office Manager on Apr 14, 2024
Estimado Huésped,Muchas gracias por su comentario y preferencia!Saludos,

10/10 Excellent

Yetunde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful and nice with modern facilities. Although its not in the popular tourist area, I do recommend. Lovely staff.
Stayed 4 nights in Feb 2024
Response from Daniel Urbina - Front Office Manager on Mar 15, 2024
Dear Guest,Thank you for your review of Costa del Sol Wyndham Lima City. We're glad to hear that you found the hotel beautiful and nice with modern facilities, and that you recommend it despite its location. We appreciate your positive feedback about the lovely staff.Best regards,

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service staff very kind, respectful, helpful and polite . Very organized system to use jacuzzi sauna and amenities. The most delicious food in the paprika restaurant that also serves room service 24/7. Best breakfast buffet. Best mixologist in Saria rooftop (Michael) and the life music and DJ on the weekends is perfect and safe for solo travelers .
Stayed 2 nights in Mar 2024
Response from Daniel Urbina - Front Office Manager on Mar 13, 2024
Dear Guest,Thank you for sharing your positive experience at Costa del Sol Wyndham Lima City. We are glad to hear that you found the service staff to be kind, respectful, and helpful. It's great that you enjoyed the jacuzzi, sauna, paprika restaurant, and the rooftop bar with the mixologist, Michael. We appreciate your feedback and hope to welcome you back soon.Best regards,

10/10 Excellent

Jose, Pacifica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Daniel Urbina - Front Office Manager on Apr 1, 2024
Estimado Huésped,Gracias por su tiempo y preferencia!Saludos,

10/10 Excellent

Viviana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service A1. Workers treat you kindly as if you were their family with respect and care.
Stayed 7 nights in Mar 2024
Response from Daniel Urbina - Front Office Manager on Mar 10, 2024
Dear Guest,Thank you for sharing your experience at Costa del Sol Wyndham Lima City. It's great to hear that the customer service was top-notch and the workers treated you with kindness and care. Your feedback indicates that the hotel staff values hospitality, making guests feel like family.Best regards,

10/10 Excellent

Luis, Hialeah

Liked: Cleanliness, staff & service
Recommendable
Stayed 6 nights in Feb 2024
Response from Daniel Urbina - Front Office Manager on Mar 6, 2024
Estimado Huésped,Muchas gracias por compartir su experiencia y su preferencia.Saludos,

10/10 Excellent

james

Liked: Cleanliness, staff & service, property conditions & facilities
great value
Stayed 8 nights in Feb 2024
Response from Daniel Urbina - Front Office Manager on Feb 28, 2024
Dear Guest,Thank you for sharing your experience.Best regards,

10/10 Excellent

JOEL

Liked: Cleanliness, staff & service
Stayed 8 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Feb 26, 2024
Estimado Huésped,Gracias por su preferencia.Saludos,

10/10 Excellent

Julia Karin Zapata

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved to stay here! The people on front desk are always courteous and friendly the breakfast buffet is always varied and delicious Rooms very nice and clean I will come back again
Stayed 8 nights in Feb 2024
Response from Daniel Urbina - Front Office Manager on Feb 21, 2024
Dear Guest,We're glad to hear that you enjoyed your stay, found the staff friendly, and appreciated the delicious breakfast buffet. We look forward to welcoming you back again. If you need any assistance for your future reservations, feel free to contact us.Best regards,

8/10 Good

maria genoveva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Feb 21, 2024
Estimado Huésped,Gracias por su preferencia.Saludos,

6/10 Okay

Tania

Liked: Staff & service
Stayed 1 night in Feb 2024
Response from Daniel Urbina - Front Office Manager on Feb 20, 2024
Estimado Huésped,Gracias por compartir su experiencia.Saludos,

10/10 Excellent

Ela

don’t like is noisy music on the swimming pool. I have been there only 10min becouse it was noisy as in the club…
Stayed 1 night in Feb 2024
Response from Daniel Urbina - Front Office Manager on Feb 20, 2024
Dear Guest,Thank you for your feedback! We understand your concerns regarding the noise levels at the swimming pool. We will ensure to address this issue to provide a more relaxing experience for our guests. We appreciate you sharing your experience with us. We hope to welcome you back for a more enjoyable stay at the Costa del Sol Wyndham Lima City.Best regards

8/10 Good

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like: Clean nice room with a medium sized TV but without internet Dislike: Breakfast without natural orange juice and meat choices, pool/bar seems always full and requires an anticipated reservation
Stayed 1 night in Feb 2024
Response from Daniel Urbina - Front Office Manager on Feb 17, 2024
Dear Guest,We appreciate your feedback on the room cleanliness and amenities. We understand your concerns about the breakfast options and the availability of the pool/bar. Your feedback will help the hotel improve its services for future guests.Best regards,

8/10 Good

Israel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a nice place with very good services . People at the reception are friendly and helpful
Stayed 1 night in Feb 2024
Response from Daniel Urbina - Front Office Manager on Feb 10, 2024
Dear Gues,Thank you for your review! We're glad to hear that your stay at Costa del Sol Wyndham Lima City was pleasant. Our staff at the reception strives to provide friendly and helpful service to all our guests. Best regards,

8/10 Good

George Joseph Grass

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed the staff at this Wyndham Hotel!!! The front desk staff was excellent!!! The wait staff in the restaurant was also outstanding!!! Special thanks to our personal waiter Jorge a very customer oriented person.
Response from Daniel Urbina - Front Office Manager on Feb 7, 2024
Dear Guest,I'm glad to hear that you enjoyed the staff at Costa del Sol Wyndham Lima City! They seem to have a friendly and customer-oriented team. It's always great to have excellent front desk and restaurant wait staff members. Thanks for mentioning Jorge as a special mention for his exceptional service.Best regards,Daniel UrbinaFront Office Manager

10/10 Excellent

Carlos Alberto

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena ubicacion, gran precio
Es un hotel que uso siempre que voy a Lima, esta muy bien ubicado, cerca a centros comerciales y la costanera para caminar. Lo ultimo es q el precio es muy adecuado.
Stayed 1 night in Jan 2024
Response from Daniel Urbina - Front Office Manager on Feb 5, 2024
Estimado Huésped,Nos alegra saber que el Costa del Sol Wyndham Lima City cumple con tus expectativas. Es genial contar con una ubicación conveniente cerca de centros comerciales y la costa para pasear. Además, es agradable saber que el precio del hotel es adecuado. Nos aseguraremos de transmitir tu amable tono a todo el personal del hotel. ¡Esperamos darte la bienvenida nuevamente en tu próxima visita a Lima!Saludos,

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Feb 2, 2024
Estimado David,Gracias por su preferencia!Saludos,

10/10 Excellent

Edwin

Liked: Cleanliness, staff & service, property conditions & facilities
Good service
Stayed 2 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Jan 29, 2024
Dear Guest,Thank you for sharing your experience.Best regards,

10/10 Excellent

silvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk ,doorman & security were incredible .VIP
Stayed 4 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Jan 29, 2024
Dear Guest,Thank you very much for your comment, we will forward your comment to the reception team.Best regards,

10/10 Excellent

Isabel

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, so many amazing amenities and a wonderful breakfast buffet
Stayed 3 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Jan 27, 2024
Dear Guest,Thank you for your review! We're glad to hear that you had a beautiful stay at the Costa del Sol Wyndham Lima City Hotel. It's great to know that you enjoyed the amazing amenities and the wonderful breakfast buffet. We hope to welcome you back again soon!Best regards,

10/10 Excellent

Tyler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay again
Check in was easy, and every employee we encountered was great . I stayed there two different times while in Lima, and I enjoyed both of them. I would stay there again without question.
Stayed 2 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Jan 27, 2024
Dear Guest,Thank you for your review! We're glad to hear that you had a great experience at Costa del Sol Wyndham Lima City. It's fantastic that the check-in process was easy and that you found the employees to be friendly. We appreciate your loyalty as a repeat guest, and we look forward to welcoming you back in the future.Best regards,

10/10 Excellent

Micah

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was very nice! Staff was very helpful!
Stayed 4 nights in Dec 2023
Response from Daniel Urbina - Front Office Manager on Jan 27, 2024
Dear Guest,We appreciate your positive feedback on the Costa del Sol Wyndham Lima City hotel. It's great to hear that you found the hotel to be nice and the staff to be helpful. We strive to provide excellent service to all our guests. We hope to have the pleasure of welcoming you back in the future.Best regards,

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely helpful employees
Our stay was wonderful. The front desk and bellman we so very helpful. We do not speak Spanish and they helped translate to taxi drivers for us and front desk called for taxi right away. It was a wonderful stay. Thank you
Stayed 2 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Jan 25, 2024
Dear Guest,We are happy to know that the bellboys with their personalized service have been able to help with all your orders. We will send them your congratulations. Thank you for your time and sharing your experience.Best regards,Daniel UrbinaFront Office Manager

4/10 Poor

zaida, hollywood

Liked: Cleanliness, property conditions & facilities
Didn’t have the room I reserve and downgrade without any adjustment on the price
Stayed 5 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Jan 22, 2024
Thank you for your review, Zaida. We apologize for not providing the room you reserved and any inconvenience caused by the downgrade. Our team will look into this issue and make the necessary adjustments. Your feedback is valuable to us, and we appreciate your understanding. We hope to have the opportunity to make it up to you in the future.Best regards,

10/10 Excellent

Claudia

Stayed 3 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Jan 22, 2024
Estimado Huésped,Agradecemos su puntuación y preferencia.Saludos,

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Amazing from start to finish! Staff was amazing and was able to check in early and upgraded to a suite!
Stayed 5 nights in Jan 2024
Response from Daniel Urbina - Front Office Manager on Jan 18, 2024
Dear Guest,We ara glad that you enjoyed your stay. Thank you for sharing your experience.Best regards,