Restaurant

Reviews of The Manchester

4 out of 5
The Manchester
941 Manchester St, Lexington, KY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 293 out of 361 reviews" "
Rating 8 - Good. 39 out of 361 reviews" "
Rating 6 - Okay. 16 out of 361 reviews" "
Rating 4 - Poor. 9 out of 361 reviews" "
Rating 2 - Terrible. 4 out of 361 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

RYAN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the aesthetic and the overall good management of the hotel.
Stayed 1 night in May 2024

10/10 Excellent

Kelly, Jupiter

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

brenda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in May 2024

8/10 Good

Eirini

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Richard

Business traveler, Traveled with pets
Liked: Cleanliness
The front desk and valet were exceptional.
Stayed 2 nights in May 2024

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Laura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely, cannot wait to come back. Roof Too Bar has good views and is a nice place to hang out after dark. Hotel is beautifully decorated.
Stayed 1 night in May 2024
Response from Gabe, GM on May 21, 2024
So glad you enjoyed it, Laura! Can’t wait to welcome you back!

10/10 Excellent

Kristie, Blountville

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location- extra clean - loved the overall ambiance.
Stayed 1 night in May 2024
Response from Gabe, GM on May 20, 2024
Thanks for the feedback, Kristie! Come back and see us soon!

10/10 Excellent

Anne

Liked: Staff & service, amenities, property conditions & facilities
Beautiful hotel, luxurious feel, and very helpful staff.
Stayed 2 nights in Apr 2024
Response from Gabe, GM on May 20, 2024
Thanks Anne! Appreciate your comments and hope to welcome you back soon!

10/10 Excellent

Ryan, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel. Beautiful room with an unbelievable lobby bar. The service was amazing and very accommodating. I can’t recommend the Manchester enough.
Stayed 1 night in May 2024
Response from Gabe, GM on May 20, 2024
So glad you enjoyed the lobby ambiance, Ryan! We’re fortunate to have a talented team of people who love what they do. Come back soon!

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I stayed for her birthday. She loved the huge shower. The beds were very comfortable. Our room had a great view.
Stayed 1 night in May 2024
Response from Gabe, GM on May 20, 2024
So glad you both enjoyed your stay, Patrick! We certainly enjoyed celebrating with you. Thanks for choosing us; we hope to welcome you back very soon!

6/10 Okay

Robert

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Staff profilEd me and my wife. It was apparent by the interactions. Not dissimilar that out other visits.
Stayed 1 night in May 2024
Response from Gabe, GM on May 17, 2024
Hi Robert, thanks for sharing your experience. I'm sorry you felt anything but welcomed. If there's an opportunity, I'd love to learn more. We want everyone to feel welcomed.

10/10 Excellent

Sarah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful. The hotel is new and the staff is very accommodating and friendly.
Stayed 2 nights in May 2024
Response from Gabe, GM on May 17, 2024
So glad you enjoyed it, Sarah! Hope to welcome you back soon!

10/10 Excellent

Theresa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property had everything we needed for a comfortable stay including plenty of food options when you don’t want to spend your time driving around. A popular spot for locals as well.
Stayed 2 nights in May 2024
Response from Gabe, GM on May 17, 2024
So glad you enjoyed your stay, Theresa! Come back and see us soon.

10/10 Excellent

Jacobo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel services. Unique and distinguish decor. A true unique experience.
Stayed 3 nights in May 2024
Response from Gabe, GM on May 17, 2024
Thanks for sharing your feedback, Jacobo! So glad you enjoyed your stay and our aesthetic - we are very fortunate to work in such a beautiful space. Look forward to seeing you again soon!

10/10 Excellent

Keith

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The nicest hotel we have stayed at in years. We will return.
Stayed 1 night in May 2024
Response from Gabe, GM on May 17, 2024
So glad to hear it, Keith! Come back and see us soon!

10/10 Excellent

Zack

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gabe, GM on May 17, 2024
Thanks for rating us, Zack!

10/10 Excellent

kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Gabe, GM on May 17, 2024
Thanks for the rating, Kelsey!

10/10 Excellent

tjuan

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful unique property with good restaurant and rooftop bar
Stayed 1 night in May 2024
Response from Gabe, GM on May 17, 2024
Thanks tjuan! Come back and see us soon!

10/10 Excellent

Darrin

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent environment and staff.
Stayed 1 night in May 2024
Response from Gabe, GM on May 17, 2024
Thanks Darrin, we think you're excellent too!

10/10 Excellent

Brad

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024
Response from Gabe, GM on May 17, 2024
Thanks Brad, see you again soon!

10/10 Excellent

Joyce

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Our room was very comfortable. Enjoyed our stay
Stayed 1 night in May 2024
Response from Gabe, GM on May 17, 2024
So glad you enjoyed the teams' unique brand of hospitality, Joyce! Hope to see you again soon!

10/10 Excellent

Brendan

Stayed 1 night in Apr 2024

10/10 Excellent

David

Stayed 2 nights in Mar 2024

10/10 Excellent

Paula

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024
Response from Gabe, GM on May 4, 2024
Thanks for the great rating, Paula!

10/10 Excellent

Amy

Stayed 3 nights in Apr 2024
Response from Gabe, GM on May 21, 2024
Thanks for sharing your rating, Amy!

10/10 Excellent

Parviz

Stayed 1 night in Apr 2024
Response from Gabe, GM on May 20, 2024
Thanks for the rating, Parviz!

8/10 Good

pat

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice fairly new hotel - interesting decor -
Stayed 1 night in Apr 2024
Response from Gabe, GM on May 4, 2024
Thanks for sharing your rating, Pat! Hope to earn that 5th star next time around!

10/10 Excellent

Rain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful!
Stayed 1 night in Apr 2024
Response from Gabe, GM on May 4, 2024
Thanks Rain, we think you’re wonderful too!

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Very attractive decor, high quality throughout. Comfortable bed, nice shower, friendly staff. Would definitely return.
Stayed 1 night in Apr 2024
Response from Gabe, GM on May 4, 2024
Thanks for the kind words, Gregory. If you need help finding an excuse to return to Central KY, we can certainly assist- the 2024 events calendar is stacked with exciting musical artists, theatre, and festivals! There’s always something going on in Lexington.

10/10 Excellent

Allison, Bristow

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 27, 2024
Thanks for taking the time to rate us, Allison!

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has eclectic, elegant, interesting, decor with comfortable furniture in the lobby and lobby bar. Our room looked new, clean and well furnished with luxurious bedding. We ate a light meal at the bar, and everything was delicious and affordable. High praises to the friendly, professional staff. We will stay at the Manchester if we are in Lexington again.
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 27, 2024
Hi Carlos, thanks for sharing your feedback with us. I’m delighted you enjoyed your stay and had an opportunity to experience all we have to offer. Can’t wait to welcome you back to Lexington!

8/10 Good

Ann

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
A bit pricy. Small room. Perfume smell. Short walk to a few distilleries and restaurants in the distillery district. If you are not a fan of valet parking, look elsewhere.
Stayed 2 nights in Apr 2024
Response from Gabe, GM on Apr 27, 2024
Hi Ann, thanks for sharing your feedback with us. Sounds like our signature scent wasn’t your favorite. No worries! We are happy to note your profile so that we can forego the quick spritz to your room on your next stay. When you return, check out the parking lot directly across the street. You’ll find convenient overnight self-parking options specifically for hotel guests. Cheers!

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Very pleased!
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 27, 2024
Thanks for the great rating and kind words, Ronald! Hope to see you again soon!

4/10 Poor

basil

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
there was VERY little information offered at check-in which would have been an ENORMOUS help. how the lights work in room (switches on wall lights and mirror), AC did NOT work - locked, did not tell no phones in room, how to call desk! no explanation of valet for car.....figured it all out - BUT 5 minutes at the check-in with some friendly tips would have made my stay great - as it is I will never stay again OR recommend property
Stayed 2 nights in Apr 2024
Response from Gabe Isaac, General Manager on Apr 21, 2024
Thanks for sharing your feedback, Basil. I’m sorry we failed to deliver the intended experience. Our talented team generally excels at welcoming guests and sharing our story; your comments have been used to exemplify the importance of consistency. I hope we can change your mind and welcome you back in the future. Very best,Gabe

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 27, 2024
Thanks for rating us, Ryan!

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You will absolutely not regret this stay. It is lovely, in all ways. Best hotel I've stayed at to date!
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 18, 2024
Thank you for the kind words, Kimberly! Hope to see you again soon!

10/10 Excellent

Karl, LIndon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Clean facility and great service.
Stayed 2 nights in Apr 2024
Response from Gabe, GM on Apr 18, 2024
Thanks for the great review, Karl! We look forward to welcoming you back!

10/10 Excellent

Kenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay,staff was pleasant and helpful. Only thing was the roof top food was not good and not all of choices. Would return to Hotel though
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 22, 2024
Thanks for choosing to stay with us, Kenny! I’m sorry we failed to exceed your expectations but am confident we will find the perfect dish for you next time!

10/10 Excellent

Terri

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel and courteous staff. This is by far my most favorite and memorable boutique hotel! I will return in the near future!
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 27, 2024
Thanks for the kind words, Terri! We certainly enjoyed having you stay with us. See you again soon!

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel but being on the 2nd floor it was noisy with the music played outside. A little disappointing.
Stayed 3 nights in Apr 2024
Response from Gabe, GM on Apr 11, 2024
Sorry to hear it was not as quiet as you expected, Diane! I’m confident we can find the perfect balance tool for you and hope to have a chance to deliver the intended experience.

10/10 Excellent

Dean

Liked: Cleanliness
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 11, 2024
Thanks for the five out of five, Dean! Come back and see us soon!

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Fancy place, close to distillery.
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 8, 2024
Thanks for choosing to stay with us - we were delighted to have you, Christopher! Come back soon!

10/10 Excellent

Elizabeth F

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying at the very upscale and beautiful Manchester. It won’t be the last.
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 8, 2024
Thanks for staying with us Elizabeth, and for sharing your experience. Can’t wait to welcome you back!

10/10 Excellent

Kristen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is BEAUTIFUL and the staff are very professional. My one complaint is that there was no fan in the bathroom and the sound was traveling through the walls. We could hear someone peeing loudly several times from another room in the early morning hours. I'm not sure how that could be fixed, but it was a little upsetting.
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 8, 2024
Thanks for sharing your experience, Kristen! So glad you enjoyed your stay and hope to welcome you back soon.

10/10 Excellent

Chancie, Mount Juliet

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 8, 2024
Thanks for the five star rating, Chancie!

10/10 Excellent

Joe

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, clean hotel.
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 8, 2024
Thanks for the great rating, Joe!

10/10 Excellent

Lori

Traveled with partner
❤️
Stayed 1 night in Apr 2024
Response from Gabe, GM on Apr 5, 2024
Thanks for choosing us, Lori! Hope to welcome you back soon!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, very clean, seamless checking procedures. Beautiful facility.
Stayed 1 night in Mar 2024
Response from Gabe, GM on Apr 5, 2024
So glad you had a chance to connect with our lovely teammates, Sarah! Hope to welcome you back soon!

10/10 Excellent

Nathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super friendly and there are some good food places nearby.
Stayed 1 night in Mar 2024
Response from Gabe, GM on Apr 5, 2024
Thanks for sharing your feedback, Nathan! With Granddam and Lost Palm, our restaurants onsite, our location at the gateway to the Distillery District, and downtown less than a mile away, we’re perfectly situated to explore some of the best food and drink in Lexington and Centeal Kentucky! Come back soon - there’s new eateries to sample all the time!