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Reviews of Home2 Suites by Hilton Lexington Hamburg

3 out of 5
Home2 Suites by Hilton Lexington Hamburg
1750 PLEASANT RIDGE DR, Lexington, KY

Reviews

9.4

Exceptional

Rating 10 - Excellent. 405 out of 534 reviews" "
Rating 8 - Good. 84 out of 534 reviews" "
Rating 6 - Okay. 25 out of 534 reviews" "
Rating 4 - Poor. 11 out of 534 reviews" "
Rating 2 - Terrible. 9 out of 534 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check in. Super friendly efficient staff. Very welcoming
Stayed 1 night in May 2024

8/10 Good

Mary

Traveled with family and small children
Liked: Amenities
Accessible room had water problems. Water would leak from shower to toilet area. It had been repaired previously, as seen by mismatched tiles. When we alerted desk, they said they’d let maintenance know. Didn’t move us.
Stayed 1 night in Mar 2024
Response from Madyson on May 14, 2024
Thank you for your feedback, the guest actually spoke to me and she said she didn't want to move rooms. We apologize for the inconvenience, but we would have been more than happy to assist you.

10/10 Excellent

Michael

Stayed 1 night in May 2024

6/10 Okay

Michael, San Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Madyson on May 14, 2024
Thank you for your feedback, we appreciate you!

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Madyson on May 14, 2024
Thank you for your feedback, we appreciate you!

10/10 Excellent

Sergey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good
Stayed 1 night in Apr 2024
Response from Madyson on May 14, 2024
Thank you for your feedback, we appreciate you!

10/10 Excellent

Carolyn

Stayed 1 night in Apr 2024
Response from Madyson on May 14, 2024
Thank you for your feedback, we appreciate you!

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Madyson on May 14, 2024
Thank you for your feedback, we appreciate you!

8/10 Good

Oana

Room size
Stayed 1 night in Apr 2024
Response from Madyson M. on Apr 16, 2024
Thank you for choosing to say with us, we appreciate your feedback and hope to see you again!

8/10 Good

Marc

Traveled with family
It was clean, people were not very friendly the breakfast eggs were cold the banana’s were totally green when I asked if they had any that weee ripe they said what you see is what we have
Stayed 1 night in Apr 2024
Response from Madyson on Apr 11, 2024
Thank you for choosing to stay with us. We appreciate your feedback and apologize for any inconvenience that may have occurred.

10/10 Excellent

Danny

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2024
Response from Madyson on Apr 11, 2024
Thank you for choosing to stay with us. We appreciate your feedback and hope to see you again!

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet and very comfortable
Stayed 1 night in Mar 2024
Response from Madyson on Apr 11, 2024
Thank you for choosing to stay with us. We appreciate your feedback and hope to see you again!

10/10 Excellent

ANTON

Stayed 1 night in Apr 2024

10/10 Excellent

Guadalupe, Orland Park

Traveled with pets, Traveled with family
Liked: Amenities
Awesome place to stay with kids and pets.
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed overnight. In a nice area. A lot in the area to do. I stay in this area overnight on my road trips. Very safe
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

8/10 Good

James

Stayed 1 night in Mar 2024
Response from Madyson on May 14, 2024
Thank you for your feedback, we appreciate you!

10/10 Excellent

Todd

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, comfortable beds, spacious rooms, and breakfast buffet was great! Tons of shopping and dinner options within walking distance. Would definitely stay again.
Stayed 1 night in Mar 2024
Response from Madyson on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

8/10 Good

Kristin

Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

8/10 Good

Richard, Mooresville

Liked: Cleanliness
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Josh

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay Pros: Clean inside and out Great location Friendly staff Cons: Choice of sausage patties at breakfast could use revision. I’m not quite sure what they were made of. I’m not sure it was sausage ;). Parking is tight when holiday in. Is also busy. —- This was an excellent hotel to stay at. We would stay again.
Stayed 1 night in Mar 2024
Response from Madyson on Apr 16, 2024
Thank you for choosing to say with us! We appreciate your feedback, and we can assure you that it was indeed sausage served. We hope to see you again soon!

10/10 Excellent

Prem

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Kirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was fantastic and made the experience quick and easy.
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Sherry

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place. They need more tables in the area where breakfast is served. It’s a very large area and not enough seating.
Stayed 2 nights in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

4/10 Poor

Katherine

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We stopped here for a pit stop on our family vacation. Pool was out of order which, with our 4 children would’ve been nice to know ahead of time or even upon check in. Fire pit didn’t work either. Breakfast was not great. We’ve stayed a lot of places over the years and a lot of Hilton hotels and unfortunately this was a big disappointment. I would suggest if traveling with kids to stay somewhere else.
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and easily accessible from interstate. Only drawback is breakfast on weekends isn’t available until 7am.
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice setup for a family of 5
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was nice for kids. Clean space friendly staff.
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Karamjit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean, quiet and close to dining options.
Stayed 1 night in Mar 2024
Response from Madyson on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Laura

Business traveler, Traveled with family
Convenient location. Clean And comfortable room. Relaxing stay.
Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Yi

Stayed 1 night in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

8/10 Good

Sarah

Business traveler, Traveled with partner
Breakfast was ok, not great. Had to ask that the bed be made
Stayed 2 nights in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Deborah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel. Room was large and liked having the small kitchenette.
Stayed 1 night in Feb 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

8/10 Good

Rachel

Traveled with partner
Was a little to loud .
Stayed 2 nights in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

8/10 Good

Albert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this property, including the staff were perfect in every way. The ONLY recommendation I have is to allow guests to be able leave the constant fan turned on with the A/C unit. Only because when it’s off, you can hear every vehicle going up and down the road, plus you can hear dogs barking everywhere.
Stayed 2 nights in Mar 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay.
Stayed 1 night in Feb 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

2/10 Terrible

Jake

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

taya

Liked: Cleanliness, staff & service, property conditions & facilities
Great clean huge room lots of hotel amenities and 2 restaurants across the parking lot
Stayed 1 night in Feb 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

2/10 Terrible

Chasity

Stayed 1 night in Feb 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

8/10 Good

gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

4/10 Poor

Mary Ann

Stayed 1 night in Feb 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

8/10 Good

Deb

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
only one complaint. You CANNOT turn off the fan to the A/C unit. Temperature is fine, but the fan cannot be turned off....and it vibrates the bed. But the room is wonderful.
Stayed 1 night in Feb 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Joseph

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Loved it but we where in 1st floor could hear people running around above us.
Stayed 1 night in Feb 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Jason

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great star and good breakFAST 😇
Response from Madyson M. on Apr 2, 2024
Thank you for choosing to stay with us, we appreciate your feedback!

10/10 Excellent

Charles D

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was already aware of how nice the suites re so I brought my parents while on a family trip and they thoroughly enjoyed the accommodations, service, and amenities. Will definitely stay again and recommend
Stayed 1 night in Feb 2024
Response from Madyson M. on Feb 22, 2024
Thank you for choosing to stay with us here at Home2 Lexington Hamburg! We greatly appreciate your feedback and hope to see you again soon!

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to stay, shop and eat
Had a great stay here. The King Suite was spacious and included a full size 'frig, microwave, D/W, coffee maker & sink plus all the dishes necessary to stay in and eat!! Bed was comfy with great bedding. TV had all the nec channels and the room was clean, & quiet for us and our "fur baby". Complimentary breakfast was amply stocked with hot options and included great, hot coffee. It is located in the center of shopping and eateries...perfect location for this traveler.
Stayed 1 night in Feb 2024
Response from Madyson M. on Feb 22, 2024
Thank you for choosing to stay with us here at Home2 Lexington Hamburg! We greatly appreciate your feedback and hope to see you again soon!