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Reviews of The Glen House Resort

3.5 out of 5
The Glen House Resort
409 Thousand Islands Parkway, Leeds and the Thousand Islands, ON

Reviews

8.0

Very Good

Rating 10 - Excellent. 55 out of 151 reviews" "
Rating 8 - Good. 64 out of 151 reviews" "
Rating 6 - Okay. 15 out of 151 reviews" "
Rating 4 - Poor. 8 out of 151 reviews" "
Rating 2 - Terrible. 9 out of 151 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely friendly and responsive.
Stayed 1 night in Apr 2024

10/10 Excellent

Rim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was perfect for a quiet girls' weekend where we didn't want to shop or go out; but there are lots options of things to do within a short drive. Meals were exquisite and not too large.
Stayed 3 nights in Nov 2023

2/10 Terrible

Anirudh

Stayed 1 night in Nov 2023

8/10 Good

Zhongguang

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Jillian

Disliked: Amenities, property conditions & facilities
the property is quite old
Stayed 1 night in Sep 2023

8/10 Good

agitha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view to the river
Stayed 2 nights in Sep 2023

10/10 Excellent

Malaz

Liked: Cleanliness, property conditions & facilities
Great place on the 1000 islands
Stayed 1 night in Sep 2023

10/10 Excellent

Prem

Stayed 1 night in Sep 2023

8/10 Good

Susan

Stayed 1 night in Sep 2023

10/10 Excellent

Jacques

Traveled with family
Liked: Cleanliness, staff & service, amenities
Larry was super pleasant when we checked in, the room was very clean, the area is beautiful!
Stayed 2 nights in Aug 2023

8/10 Good

Sarah

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. The kids swam in the outdoor pool during the afternoon and the indoor pool in the evening. We also had fun using the peddle boat. The grounds are absolutely beautiful and the staff were so nice and helpful. The room wasn’t spectacular but it was clean and comfortable and to be honest we really only were in it to sleep. Definitely recommend the resort and would advise to get a river view room if staying here. I’m sure we’ll be back again next summer.
Stayed 1 night in Aug 2023

8/10 Good

Sian

Traveled with family
Liked: Amenities, property conditions & facilities
Nice resort good distance to Gananoque, Rockport and several good walking trails (Landons Bay, Jones Creek, etc.). Facilities were good but wished there had been a fire pit/ barbecues for guest use and that canoes/kayaks were free to use. Be warned that internet was iffy at best. Main building and grounds were was nice and well equipped. Room was big, but a bit tired-- could use some freshening and a deep clean (looked like smeared bug on the ceiling above the beds). The staff were either super friendly and helpful or rude and standoffish. Restaurants were disappointing (droopy undercooked fries, jar-tasting pasta sauce, etc.) especially given the prices and lack of other walkable options. I would stay again, but think I would try and get a cottage instead of a room as they looked nicer.
Stayed 4 nights in Aug 2023

10/10 Excellent

Marlene, Buffalo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful , on the river. We got an early check in which was great. Close to a town for dining if you chose. Great value. Thanks.
Stayed 1 night in Aug 2023

8/10 Good

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the view and the food and the heritage
Stayed 3 nights in Aug 2023

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. Restaurant needs more choices but overall the place was awesome
Stayed 3 nights in Jul 2023

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a good get away
Overall the stay was good, the view from our room was great. The restaurant was way over priced for the quality of the food and was understaffed and extremely noisy. No campfired and no BBQ's on site was a bit of a disappointment.
Stayed 3 nights in Jul 2023

2/10 Terrible

Jaiveer

Stayed 1 night in Jul 2023

4/10 Poor

bao long

Disliked: Property conditions & facilities
DSA
Stayed 1 night in Jul 2023

10/10 Excellent

Patricia

Stayed 1 night in Jul 2023

8/10 Good

Sung Bin, Kingston

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

10/10 Excellent

Pradip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

Nancy

Stayed 2 nights in Jul 2023

8/10 Good

natalie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the game room and options for the kids. Maybe The food options can improve
Stayed 2 nights in Jul 2023

10/10 Excellent

kathleen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property has a lot of accomodation but the rooms are spread out so that the place never feels very busy, even when full. They have both an indoor and outdoor pool, as well as a small beach. Service was great, will definitely return!
Stayed 2 nights in Jul 2023

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to relax
Stayed 3 nights in Jul 2023

10/10 Excellent

yashar

Traveled with partner
The waiters were rude
Stayed 1 night in Jul 2023

6/10 Okay

Murray

Liked: Cleanliness
Very average
The resort is situated in a great spot on the St Lawrence but it is a little tired. Serving staff were not the friendliest in the restaurant and the food was not great. Dried eggs at the buffet and very tasteless coffee....just colored water. One bright spot is the outstanding golf course across the road....Smugglers Glen
Stayed 2 nights in Jul 2023

10/10 Excellent

Isabelle

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
The room we had was very spacious, a little dated but very cozy, quiet, nice and clean! Beds were comfortable. Two bathrooms was excellent for two couples. SUPERBE view! Although we only spent 1 night, it was the best night of our travel week! Could have easily spent many more days admiring the view! Thank you for the nice stay! We have already promoted to family and friends
Stayed 1 night in Jun 2023

8/10 Good

rosalin

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
It’s beautiful
Stayed 1 night in Jun 2023

2/10 Terrible

Jaswinder

Disliked: Cleanliness
Stayed 1 night in Jun 2023

8/10 Good

Mark

Liked: Cleanliness, room comfort
Glen House Resort Anniversary Weekend
My wife and I had a GREAT time at Glen House Resort celebrating our wedding anniversary. Here are a couple things we noticed that will hopefully assist you in making it an even better stay! It’s an older property and when we arrived, you could see updating had taken place in the rooms to some extent. Bathrooms were very nicely updated. Water pressure was a little low. Carpets need to be replaced in rooms. TV was adequate but only 5 channels to choose from. Dining area was ok. We had dinner and breakfast here. Reservations person during dinner was seated behind desk and working on laptop computer and didn’t acknowledge us until I said something. She was doing receipts the next morning and we felt like we “bothered” her. Our waitress was wonderful for dinner. Breakfast was non existent. Food was good not great. View was really nice. Overall I would give a 7/10. The geese were a major turn off. Could not walk the grounds very well with stepping on Goose poop. We would definitely consider coming back but it might not be our first choice the next time with out any improvements.
Stayed 1 night in Jun 2023

10/10 Excellent

Olena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and convenient place! I really like it.
Stayed 2 nights in Jun 2023

8/10 Good

Jaswinder

Stayed 1 night in May 2023

8/10 Good

Kristen

Stayed 2 nights in Nov 2022

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Fantastic, spacious room facing the waters edge. Ample parking. Comfortable beds and nice bathroom. TV needed a software update so a pop-up constantly blocked the TV program. Dining experience was disappointing but hopefully will be resolved on our next visit based on communication from the dining room manager. All in all, a great place to stay when you're in the vicinity of Gananoque.
Stayed 1 night in Nov 2022

10/10 Excellent

herman

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend an evening on the St Lawrence River watching the sun go down from one of the patios in front of the rooms. Wonderful old River charm in the main lodge with memories of times gone by on a property that has been a summer resort in the Thousand Islands for generations. Dinner in the lounge or dining room is a treat - right in the river with a view that is stunning. Great gem as a place in the Thousand Islands to be immersed in river life and feel part of cottage life.
Stayed 1 night in Oct 2022

8/10 Good

natalie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the areas. The Jacuzzi, Sauna, our room view. I didnt like that the they lost power for a couple of hours and we were not offered a discount or a coupon for another time. If I was running the place, I would have made sure that my clients had a compensation for the power interruptions. Giving them a voucher for next time visit. Or giving them a breakfeast voucher ...
Stayed 1 night in Oct 2022

6/10 Okay

Natalie

Traveled with partner
Disliked: Cleanliness
Room was ok, mattress was comfortable which is a big factor for us who suffer from back pain. The room was dusty just general clean done. Had cob webs and the carpet was not a pleasant smell. Could use a shampoo since the resort comes across older. Has a restaurant closes early, wifi poor service. Overall ok rated a 3 because of overall clean in room not good.
Stayed 1 night in Oct 2022

10/10 Excellent

Nuno, Oakville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool was a bit cold
Stayed 1 night in Sep 2022

8/10 Good

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The view.
Stayed 1 night in Aug 2022

10/10 Excellent

Yaso

Stayed 1 night in Jul 2022

10/10 Excellent

DIPEN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place to stay with amazing view. Will come back for sure.
Stayed 1 night in Jul 2022

8/10 Good

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Yi wen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2022