2 outdoor pools, open 10:00 AM to 5:00 PM, cabanas (surcharge)
Check availability

Reviews of The Mirage Hotel & Casino

4.5 out of 5
The Mirage Hotel & Casino
3400 Las Vegas Blvd S, Las Vegas, NV

Reviews

8.4

Very Good

Rating 10 - Excellent. 7918 out of 15269 reviews" "
Rating 8 - Good. 3981 out of 15269 reviews" "
Rating 6 - Okay. 1719 out of 15269 reviews" "
Rating 4 - Poor. 862 out of 15269 reviews" "
Rating 2 - Terrible. 789 out of 15269 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and close to everything!
Stayed 4 nights in Apr 2024

4/10 Poor

Renata

Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Property maintenance and cleanliness was terrible. Our room was dirty, with torn curtains and filthy closets. The only good thing was the location, very central on the strip.
Stayed 3 nights in May 2024

10/10 Excellent

Eduardo Antonio Chacon, Lerma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. Still one of my favourites
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Jay D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurants and shops.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good experience. The check in process definitely needs improvement. Our flight arrived in Vegas at 11 am and we were told we could do an early check in and to come back at 3pm to receive the keys to our room because house keeping hadn't cleaned our room yet. We returned at 3pm and had to wait around 45 minutes in line to speak with a representative. The representative then informed us that our room was still not available because the room was "completely trashed" and housekeeping needed extra time to deep clean the room and it would not be ready until 5pm , and then we would receive a text message when it was ready. Once again we waited for a text message that never came. We then went back in line at 5pm and the representative informed us the room was finally ready and we were able to get our room key. The entire day was almost completely wasted waiting for our room and this was very disappointing and stressful. This trip was to celebrate our marriage and we were not happy that it started out this way.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Shawn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly. Hotel was clean.
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

2/10 Terrible

Judith, Newport Beach

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The check-in line was ridiculously long with only 2 or 3 people staffing the registration desk. The process took nearly an hour; completely unacceptable. I realize The Mirage will be closing mid-July so they don’t care. We were also given a room with 2 queens instead of a king as promised. We did like The Still and The Pantry for drinks and meals.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice room, great rate, very happy with my stay
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Jacqueline, Boise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed many times at The Mirage and wanted to get in one last visit before they close. Great, convenient location!
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

6/10 Okay

karen

Good location
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Corey

Traveled with partner
Liked: Amenities
Great place great service
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

8/10 Good

Michelle, Plymouth

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice property but excited to see it become the Hard Rock.
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Babette

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

8/10 Good

Jacek

Traveled with family
Liked: Cleanliness, staff & service, amenities
Long waiting to check in
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

8/10 Good

Gary, Castalian Springs

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, can’t believe it’s closing and being demolished.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

4/10 Poor

BRADFORD

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room was moldy, out of date
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Brandon

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

francesco

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Unfortunately did not like the Italian restaurant.(2/10). Was not able to get a drink while on the machines. Everything is so expensive in Vegas🙁☹️☹️☹️☹️ and refrigeration is extra☹️☹️☹️☹️
Stayed 4 nights in May 2024

6/10 Okay

Arushi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Benjamin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay, pool was amazing but better stay while you can because it will be shutting down in a couple months. Shutting down to become a Hard Rock hotel and casino.
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

8/10 Good

Clutch

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good hotel to stay at for a night or two if you can get the room at a steal.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Monique

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very beautiful
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

8/10 Good

Seok Chooi

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Location is great., right in the center of the strip. Plenty of restaurants to choose from. Unlike certain hotels, daily room service n cleaning is available. One issue which I m not happy about is the Steakhouse restaurant. I went for dinner there. The front staffs told me it is full n I need to wait for 40 minutes n will text me. After 40 minutes, there was no text from them. So I went back to the restaurant to enquire. She told me the table is still not available. The table she mentioned was actually at the bar where customers eat n drink. I peeped inside and there was a table for 7available. It was past 9 pm and she said the table is only meant for group of 7. At another side there were 2 empty tables with no reserved signs n she said those tables are also not meant for dining. I was not happy and keep pressing her for answers which she can’t answer me. Then she called another staff. She claimed that she texted me but cannot get through. She told me my table is available. She actually took me to a proper dining room inside. To my surprise, When I went in there were 20 tables n only 2 are occupied. What type of service is this? There are so many vacant tables n they let me wait for 40 minutes n wanted to put me at the bar instead of a proper dining room. When I finished eating, I walked out n the 2 tables by the side which I mentioned earlier were occupied and customers were eating n drinking there.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Daisy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was absolutely gorgeous. Make sure to see it before they close in July
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

6/10 Okay

Marcus

Liked: Staff & service
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

6/10 Okay

Marc-Andre

Business traveler
A bit outdated. Had to complain for 2 full days and 2 nights and had to speak to over 10 people before they agreed to switch rooms. The original one had this bad humming sound that kept me awake. After speaking to engineering they told me it was an electrical humming coming from the mechanical room at least 4-5 doors down. That same room had an awful plumbing sound when other units were emptying their bath or taking shower some vibrations in the shower pipe. I paid a bit extra for the Resort Tower room to get a better view (24-25 th floor). Those apparently have nicer/larger bathroom and are supposed to be renovated. My original room had a “nice” view overlooking the highway, the parking and the train tracks … and yes, those trains blow their horns at night when crossing the city. So beware, if you’re a light sleeper like me. The second room they gave had no issues and overlooked the strip. I believe this hotel was purchase by the Hard Rock Group so expect loud rock music blasting on the main floor (Casino section) even in the morning. The bottom line: conveniently located on the strip, inexpensive vs other surrounding hotels but a bit outdated. Once I was able to get to a manager, everything was settle to my satisfaction but I can’t get over the fact that I had to waste so much energy to just switch room in a hotel that big and with that much turnover. I would book there again because of the price and cross my fingers for a good room and in the Resort Tower/suites.
Stayed 6 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

6/10 Okay

MICHAEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Secure.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

2/10 Terrible

Gabor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Expensive af
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

2/10 Terrible

Jeff

Traveled with group
Disliked: Staff & service, property conditions & facilities
awful service. no TV service. maintenance came. rebooted service. stopped working within 10 minutes. next day door keys didn't work. got new keys. still didn't work. housekeeping tried her master key. still didn't work. she called maintenance. 45 minutes later we were still waiting for someone to show up. I was sitting on the floor with a laundry bag filled with ice. I also needed to get into the room to take my insulin shot. another 30 minutes goes by. A security guy finally shows up. 15 minutes later the door is opened remotely. we are told to pack up. we are being moved to another room. 30 minutes later, security and the 2 of us are still waiting for keys to the new room. It is now 4:30pm. we are going to The Sphere. We would like to clean up. have a relaxed, nice dinner and then walk over to The Sphere at 6pm. doors open at 6:30pm. concert starts at 7:30pm. we finally get keys, go in. bathroom faucet leaks and tv says no service! It is a good thing The Mirage is closing voluntarily. with this level of service, knowing I needed an insulin shot as well as to lay down, elevate and ice my leg, (knee reconstruction), and the lack of concern for a quests medical needs is appalling. But, as your staff demonstrated, you clearly don't give a damn. I can't imagine the response if I went into diabetic shock. Leave me lay on the floor for close to another 2 hours?
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Jacqui

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The maids were amazing and on top of everything! Thank you for making it feel special.
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

10/10 Excellent

Haleh

Liked: Cleanliness, staff & service, property conditions & facilities
Really didn't interact with anyone other than a few phone calls to front desk, they granted late check out with no issues and the bell desk held on to our luggage and were very helpful
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

8/10 Good

JEFFREY, Pennsauken

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

6/10 Okay

Rouzie

Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept on May 24, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Steven Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean!
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean comfortable room. And the food, though overpriced, was delicious.
Stayed 4 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

2/10 Terrible

Min Young

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Shower head in our room was broken. No one came to check even though we called the front desk multiple times.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Dr David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

2/10 Terrible

Dale

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Michael, Newburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best on the Strip value, EVER!
Stayed 3 nights in Feb 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

4/10 Poor

Jaeho

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Too much waiting for check in. Many people waiting for the check in but only few staff are working for check in. Waited more than an hour for check in.
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Benton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Lady named Daisy in reception was excellent, very helpful and did an upgrade when my room was not ready!
Stayed 1 night in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

6/10 Okay

Vishal

Business traveler
Overall it’s a good property but the walk to outside through casino smells Smokey unlike many near by who’s casino floor doesn't smell smokey.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

4/10 Poor

Abdulmonem

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Great location, felt safe
Stayed 2 nights in Apr 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

10/10 Excellent

Leslie Ann

Liked: Cleanliness
It was close to many restaurants and the sphere and high roller ride
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

10/10 Excellent

Elizabeth, San Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful room service
Stayed 3 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to give feedback on the Mirage Resort and Casino.We are delighted to hear that you enjoyed your stay with us.We look forward to welcoming you back.

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Clean beautiful garden's, nice pool.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
Thank you for taking the time to provide feedback regarding your stay.Your feedback will be shared with the appropriate management teams.We certainly hope to have the opportunity to have you stay with us again.

6/10 Okay

laura

Liked: Staff & service
All good.
Stayed 2 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.

4/10 Poor

Donald

Traveled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
It is closing so no repairs are being done spent about 25 minutes getting ice including getting locked in a starway.
Stayed 4 nights in May 2024
Response from AJ Guest Experience Dept. on May 23, 2024
I apologize for the poor experience you had while staying with us.Your feedback will be shared with the appropriate resort management teams.We certainly hope to have the opportunity to restore your confidence in us.