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Reviews of Cannery Hotel & Casino

3.5 out of 5
Cannery Hotel & Casino
2121 E Craig Rd, North Las Vegas, NV

Reviews

8.6

Excellent

Rating 10 - Excellent. 732 out of 1353 reviews" "
Rating 8 - Good. 374 out of 1353 reviews" "
Rating 6 - Okay. 138 out of 1353 reviews" "
Rating 4 - Poor. 62 out of 1353 reviews" "
Rating 2 - Terrible. 47 out of 1353 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Natalia

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed here for EDC, we had an amazing experience all around. Great room, diverse food options. Highly recommended this hotel,
Stayed 3 nights in May 2024

10/10 Excellent

Linda M

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the ease of an early check in. Also the security of no one beyond the room hallway without a room carr
Stayed 1 night in May 2024

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities
Great but needs free weights in the gym 😎
Stayed 2 nights in May 2024
Response from Nick G. on May 20, 2024
Hi Jake,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Desire

Stayed 1 night in May 2024
Response from Nick G. on May 15, 2024
Hi Desire,Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

2/10 Terrible

Wanda

Stayed 6 nights in May 2024
Response from Nick G. on May 15, 2024
Hi Wanda,We're disappointed to see your experience wasn't perfect and would like to learn more so we can help. Please contact us directly through our official property website.

10/10 Excellent

Joy

Liked: Cleanliness
Stayed 2 nights in May 2024
Response from Nick G. on May 15, 2024
Hi Joy,Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

8/10 Good

Ronald

Liked: Cleanliness, amenities, property conditions & facilities
Y
Stayed 1 night in Apr 2024
Response from Nick G. on May 15, 2024
Hi Ronald,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

6/10 Okay

Audrey

Stayed 2 nights in May 2024
Response from Nick G. on May 7, 2024
Hi Audrey,Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

8/10 Good

eric

Traveled with family
Liked: Staff & service, amenities
Place usually isn’t too bad but this time we stayed on 1st floor it was noisy all night and room wasn’t super clean.
Stayed 1 night in May 2024
Response from Nick G. on May 6, 2024
Hi Eric,We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

8/10 Good

Mikayla

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not get served drinks while gambling. Waitresses never came to us.
Stayed 3 nights in Apr 2024
Response from Nick G. on May 3, 2024
Hi Mikayla,Thank you for your rating. Our goal is to provide our guests with excellent experiences during every visit and your feedback is very much appreciated.

10/10 Excellent

William

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place has become my go to spot when traveling to Vegas. Close to family and far away from the congestion of the strip. If you just need an affordable place to sleep comfortably, souronded by many dinning options, and don't mind the drive to the strip, this is the spot.
Stayed 1 night in Apr 2024
Response from Nick G. on May 3, 2024
Hi William,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

6/10 Okay

John

Business traveler
Liked: Cleanliness, staff & service, amenities
Paid for a room with a King bed; had to settle for a room with 2 Queen beds. A refund of the cost difference was not offered to me.
Stayed 1 night in Apr 2024
Response from Nick G. on Apr 30, 2024
Hi John,We appreciate you taking the time to share your rating, and we hope to welcome you back in the future for a five-star experience.

8/10 Good

Aarron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Nick G. on Apr 30, 2024
We appreciate you taking the time to provide positive feedback from your recent visit and we're already looking forward to your next trip!

8/10 Good

Yolanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nick G. on Apr 29, 2024
Hi Yolanda,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

4/10 Poor

Kathleen

Disliked: Staff & service, amenities
Housekeepers are so loud, starting at around 5am they are singing and yelling through the hallways. The shops/restaurants aren’t open when the hours say they are. Front desk service is not helpful or friendly. However, the employees at Java, Steak ‘n Shake, and Victory’s are amazing and friendly
Stayed 4 nights in Apr 2024
Response from Nick G. on Apr 29, 2024
Hi Kathleen,We appreciate you taking the time to provide a rating. Please reach out to us through our official property website so that we can learn from your experience and resolve any issues you may have had with our service.

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay, very clean older hotel and casino with lots of updated amenities. Steak & shake is great! Clean, quiet room
Stayed 1 night in Apr 2024
Response from Nick G. on Apr 26, 2024
Hi Chris,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is easy access from freeway and in a central location for food
Stayed 2 nights in Apr 2024
Response from Nick G. on Apr 25, 2024
Hi Thomas,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

8/10 Good

David, Fullerton

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience for the two rooms we had. The only complaints we had: 1. Shower water pressure! Both rooms had good hot water, but the pressure was very low and made getting really clean more difficult than it needed to be! 2. For a six day race at the close by Las Vegas Motor Speedway, the Victory restaurant needs to have the full breakfast menu available a little before 7:00am! We have to be at the track before 8:00am and the MUCH SMALLER late night and menu is inadequate for ordering breakfast every morning! Overall, we enjoyed our stay. We always stay here when racing at the LVMS!
Stayed 5 nights in Apr 2024
Response from Nick G. on Apr 22, 2024
Hi David,Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

8/10 Good

Diana

The rooms were clean and nice and beds were comfortable. My only complaint is I’m a first thing in the morning coffee drinker and the fact that you had to go down into the casino for coffee was a pain. If they don’t want to put coffee in the rooms they should have it available on each floor like the ice.
Stayed 3 nights in Apr 2024
Response from Nick G. on Apr 22, 2024
Hi Diana,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

6/10 Okay

joseph, madison

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Really disappointed that the hot tub was closed and we didn’t know, That was our reason for booking this place, we wanted to sit in the hot tub after a long day, and to make it worse the pool didn’t open until 9am which was after we had to leave.
Stayed 1 night in Apr 2024
Response from Nick G. on Apr 22, 2024
Hi Joseph,Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nick G. on Apr 22, 2024
Hi Vivian,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

8/10 Good

Ollga

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Nick G. on Apr 22, 2024
Hi Ollga,Thank you for taking the time to review our property! We look forward to welcoming you back for another great experience very soon.

10/10 Excellent

Matthew

Stayed 1 night in Apr 2024
Response from Nick G. on May 15, 2024
Hi Matthew,Thanks for taking the time to share your rating. We hope to welcome you back again in the future.

10/10 Excellent

Leonor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nick G. on Apr 22, 2024
Hi Leonor,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy in and out
Stayed 1 night in Mar 2024
Response from Nick G. on Apr 19, 2024
Hi Thomas,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

10/10 Excellent

Margot

Liked: Cleanliness, staff & service, property conditions & facilities
I got a good nights sleep.
Stayed 1 night in Apr 2024
Response from Nick G. on Apr 19, 2024
Hi Margot,Thanks for sharing your positive experience! We value your patronage and hope to serve you again soon with great guest service.

6/10 Okay

Sergio

Stayed 1 night in Apr 2024
Response from Nick G. on May 7, 2024
Hi Sergio,Thanks for taking the time to share your rating. We hope your next visit is even better than your last!

10/10 Excellent

David, Fullerton

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We regularly stay here when we are racing at the Strip at LVMS
Stayed 1 night in Apr 2024
Response from Cannery Hotel & Casino on Apr 17, 2024
Thank you for rating us five stars, David! We are delighted to see you enjoyed your experience and we look forward to your next visit.

8/10 Good

Clinton

Liked: Cleanliness, staff & service, property conditions & facilities
I love the buffalo chicken sandwich I ate that every night of my stay , it was delicious, highly recommended it 🙌
Stayed 3 nights in Apr 2024
Response from Cannery Hotel & Casino on Apr 17, 2024
We appreciate your review and feedback, and we are looking forward to the opportunity to serve you again. Thank you, Clinton!

10/10 Excellent

Kellie

Stayed 1 night in Apr 2024
Response from Nick G. on May 7, 2024
Hi Kellie,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

10/10 Excellent

Cliff

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing bad to say loved the place will stay many more times in the future. A
Stayed 4 nights in Apr 2024
Response from Cannery Hotel & Casino on Apr 16, 2024
We appreciate you taking the time to share your positive experience with us, Cliff. We value your patronage and hope to have the pleasure of serving you again in the near future with our guest service.

10/10 Excellent

Susan Le

Liked: Cleanliness
Awesome
Stayed 5 nights in Apr 2024
Response from Cannery Hotel & Casino on Apr 16, 2024
Thanks so much for sharing your feedback about our service, Susan. We're glad to hear that our team's performance exceeded your expectations.

8/10 Good

Stanley

Business traveler
Liked: Cleanliness, staff & service
need more dining options, the Victory has seemed to go downhill since my last visit.
Stayed 3 nights in Apr 2024
Response from Cannery Hotel & Casino on Apr 16, 2024
Thanks for your feedback and for taking the time to leave us a rating, Stanley. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 Excellent

warren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Cannery Hotel & Casino on Apr 16, 2024
Thank you so much for the five-star rating, Warren! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

8/10 Good

Jen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, close to Nellis Air Force Base. Several restaurants on-site and tons more in walking distance.
Stayed 1 night in Apr 2024
Response from Nick G. on Apr 13, 2024
Hi Jen,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

4/10 Poor

Mayra Jeanette

Traveled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I gave it this rating because to start off my room was located in the first floor and it smelled a lot like smoke and penetrated the rooms. I stayed there with my children and I didn’t feel it was safe for my children including my infant baby to breathe that smell. Our nose and throat were really bothering us. I asked to be moved to another room. I was moved to the second floor one in which the smoke smell wasn’t as bad but it still had a light smell like it. When I opened the second room I was moved to, it also had a bad odor like humidity, dirty, old. I asked to be moved once again and by now the receptionist gave like a sarcastic smile when I told her that room also had a bad different type of odor. She moved us to another room and the smell was better but not what I expected. I also feel like the rooms need a little upgrade specially the bath tubs in which they still use curtains. Upon our check out, my total came out to be higher than the Total I was given on Expedia for the stay. That took me by surprise. I asked about these charges but they just had an answer for everything and said Expedia did not charge the hotel fees and taxes in which the Expedia transaction said it included these fees. I will have to follow up and go over these charges one more time.
Stayed 2 nights in Apr 2024
Response from Nick G. on Apr 8, 2024
Hi Mayra,Air quality is important to us, as some guests may be sensitive to smoke. We will inform our team of your feedback. Please contact us directly through our official property website for us to learn more.

10/10 Excellent

Diane, Las Vegas

Liked: Cleanliness, staff & service, property conditions & facilities
The Cannery Hotel and Casino is kept up nicely. The Club is a great place to watch bands too. Nice stage and sound system. We went to see a band and then stayed for the night. Rooms are comfortable and clean
Stayed 1 night in Apr 2024
Response from Nick G. on Apr 8, 2024
Hi Diane,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

4/10 Poor

Shumeka

Traveled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We are locals and this was our first time staying here. We decided to stay here for 1 quiet night away from the kids. The casino smelled way too much of cigarette smoke, which we overlooked considering it is a casino. We were on the 1st floor and the hallways smelled like a sewage. Not a good impression for our first stay. Luckily, our room did not smell of sewage or smoke. It was a decent room. Nice size and clean. The bed was fairly comfortable, but the sheets were thin. The room was very cold when we entered and took a while to heat up. There are just a few restaurant options available within the hotel, but there are better options a short drive away. The best attraction here would be the connected movie theatre. We actually decided to leave early as we just couldn’t get comfortable. The room isn’t well insulated and we kept getting awoken by the slamming of doors and loud people in the hallway. Despite our gripes, it’s an ok hotel to stay. However, we probably won’t.
Stayed 1 night in Apr 2024
Response from Nick G. on Apr 8, 2024
Hi Shumeka,Guest satisfaction is a top priority and we are disappointed to know that we did not achieve this during your recent visit. Please get in touch with us directly through our official property website so we can learn more about your experience.

10/10 Excellent

charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Friendly Staff--Front Desk, Victory Cafe, Carve, and Security--Loved seeing the visibility of the Security Staff 24/7
Stayed 5 nights in Mar 2024
Response from Nick G. on Apr 7, 2024
Hi Charles,Thank you for sharing your wonderful experience with us! We eagerly look forward to seeing you again soon to provide more excellent service!

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities
Not being a gambler I can’t rate this in that regard necessarily. I stayed here because it was near a venue for an event. A moderate sized casino area with a couple of good restaurants, one definitely fancier and more expensive. But there are numerous food options nearby. The walls of the hotel are on the thin side so it can be noisy. But overall for the price I could recommend it.
Stayed 2 nights in Apr 2024
Response from Nick G. on Apr 7, 2024
Hi James,Thank you for your positive feedback from your recent visit. We look forward to your next trip!

8/10 Good

Chet

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This hotel is huge and has a good size casino
Stayed 1 night in Apr 2024
Response from Nick G. on Apr 7, 2024
Hi Chet,Thanks for your feedback and for taking the time to leave us a rating. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 Excellent

Shelley

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from Nick G. on Apr 7, 2024
Hi Shelley,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Nick G. on Apr 4, 2024
Hi Philip,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

10/10 Excellent

Reina

Liked: Property conditions & facilities
Love it here
Stayed 2 nights in Mar 2024
Response from Nick G. on Apr 13, 2024
Hi Reina,We're so grateful for your wonderful feedback! Your support means the world to us, and we can't wait to welcome you back with top-notch service.

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I didn't like is to check in at 4:00 pm I think we should be able to check in at least at 2:00 pm that will be nice. But I like the is nice and quiet inside the room.
Stayed 1 night in Mar 2024
Response from Nick G. on Apr 1, 2024
Hi Gregorio,Thank you for visiting us and for taking the time to share your wonderful experience with others! We look forward to welcoming you back for more five-star guest service very soon.

10/10 Excellent

Samuel

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great place will stay again
Stayed 3 nights in Mar 2024
Response from Nick G. on Apr 1, 2024
Hi Samuel,Thank you for taking the time to share your wonderful experience with others! We hope to welcome you again soon for more five-star guest service.

10/10 Excellent

Tatiana, Miami

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It’s conveniently located in the outside of Vegas, making it easier to get in and out of the city. Only negative is the strong smoking smell all over the facilities, including the restaurants. Other than that, it was a fine place to spend the night.
Stayed 1 night in Mar 2024
Response from Nick G. on Apr 1, 2024
Hi Tatiana,Thanks for sharing your great experience! Hope to see you soon for more outstanding service.

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value.
Stayed 1 night in Mar 2024
Response from Nick G. on Mar 30, 2024
Hi Edgar,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.

8/10 Good

Jill

Stayed 1 night in Mar 2024
Response from Cannery Hotel & Casino on Apr 17, 2024
Thank you for taking the time to leave us a rating, Jill. Your input is very valuable to us, and we're glad to see that you had a great experience during your recent visit.

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ladies at the front desk are so nice!! Excellent customer service!! Would stay here again.
Stayed 3 nights in Mar 2024
Response from Nick G. on Mar 28, 2024
Hi Kimberly,Thank you so much for the five-star rating! We are thrilled to hear you enjoyed your visit and we hope to welcome you back again soon for another memorable experience.