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Santa Catalina, a Royal Hideaway Hotel

5.0 star property
Luxury Colonial hotel near Las Alcaravaneras Beach
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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Santa Catalina, a Royal Hideaway Hotel

Spa
Property grounds
Royal Suite | Minibar, in-room safe, blackout drapes, free WiFi
Daily buffet breakfast (EUR 36 per person)
Lobby sitting area
Reviews
9.4

Exceptional

Popular amenities

  • PoolPoolPool
  • Breakfast available
  • SpaSpaSpa
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
The price is $182
$195 total
includes taxes & fees
Jun 11 - Jun 12

Explore the area

Map
Calle Leon Y Castillo, 227, Las Palmas de Gran Canaria, Gran Canaria, 35005
  • Popular LocationSanta Catalina Park3 min drive
  • Popular LocationSan Telmo Park3 min drive
  • Popular LocationLas Arenas Commercial Center5 min drive
  • AirportLas Palmas (LPA-Gran Canaria)34 min drive

Most relevant reviews

ExperimentalCarousel

10/10 Excellent

Lovely property and perfectly located for our cruise embarkation. We experienced a medical emergency during our stay and...
Carol
May 1, 2024
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Room options

View all photos for Suite

Minibar, in-room safe, blackout drapes, free WiFi

Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Separate bedroom
Blackout drapes/curtains
  • 427 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite

Highlights

Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 320 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Family)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Family)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Premium)

Junior Suite (Premium) | Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Premium)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Blackout drapes/curtains
Deep soaking bathtub
  • 356 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Deluxe)

Junior Suite (Deluxe) | Minibar, in-room safe, blackout drapes, free WiFi

Junior Suite (Deluxe)

Highlights

Furnished balcony
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Blackout drapes/curtains
Hair dryer
  • 356 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Deluxe)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Deluxe)

Highlights

Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Rainfall showerhead
  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Suite

Highlights

Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Blackout drapes/curtains
Deep soaking bathtub
  • 498 sq ft
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room ((Family) 2 Adults + 1 Child)

Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room ((Family) 2 Adults + 1 Child)

Highlights

Furnished balcony
Separate sitting area
Air conditioning
Free cribs/infant beds
Flat-screen TV
Renovated in 2019
Ceiling fan
Separate bedroom
  • 391 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room (Superior)

Deluxe Room (Superior) | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room (Superior)

Highlights

Furnished balcony
Air conditioning
Flat-screen TV
Renovated in 2019
Blackout drapes/curtains
Ceiling fan
Deep soaking bathtub
Rainfall showerhead
  • 249 sq ft
  • Park view
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Las Palmas de Gran Canaria

Located in Las Palmas de Gran Canaria, Santa Catalina, a Royal Hideaway Hotel is in the city center and near the beach. Calle Triana and Las Arenas Commercial Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Las Alcaravaneras Beach and Santa Catalina Park. Looking to enjoy an event or a game while in town? See what's going on at Gran Canaria Stadium.
Visit our Las Palmas de Gran Canaria travel guideOpens in a new window

What's nearby

  • Santa Catalina Park - 3 min drive
  • San Telmo Park - 3 min drive
  • Calle Triana - 4 min drive
  • Las Arenas Commercial Center - 5 min drive
  • Las Canteras Beach - 8 min drive

Getting around

  • Gran Canaria Airport (LPA) - 34 min drive

Restaurants

  • Cafetería Hernández - 9 min walk
  • Alis Rooftop Bar - 4 min walk
  • Charly's Cafe - 5 min walk
  • Tao Club & Garden - 3 min walk
  • Segundo Muelle - 2 min walk

About this property

Santa Catalina, a Royal Hideaway Hotel

Luxury hotel revitalized in 2019 and located near San Telmo Park
Located close to Las Alcaravaneras Beach and Las Canteras Beach, Santa Catalina, a Royal Hideaway Hotel provides a poolside bar, a terrace, and a garden. Treat yourself to a massage or other spa services. At the 3 on-site restaurants, enjoy lunch, dinner, a Michelin star rated meal, and ocean views. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and car rentals on site.
Other perks at this hotel include:
  • Swimming pool with sun loungers, pool umbrellas, and a lifeguard on site
  • Buffet breakfast (surcharge), self parking (surcharge), and an outdoor pool
  • Luggage storage, a reception hall, and tour/ticket assistance
  • A banquet hall, 6 meeting rooms, and a 24-hour front desk
  • Guest reviews give good marks for the helpful staff
Room features
All 204 rooms feature comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, ceiling fans, and daily housekeeping

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 20 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 36 for adults and EUR 30 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • 1890 La Bodeguita
  • Alis Rooftop(Only adults)
  • Bar Carabela
  • Muxgo by Borja Marrero
  • Poemas by Hermanos Padrón

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference center

Outdoors

  • Beach towels
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Designated smoking areas
  • Lifeguards
  • Reception hall
  • Renovated entire property - October 2019

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from May 8 2024 to May 11 2024 (dates subject to change):
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from July 28 to September 3:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 36 for adults and EUR 30 for children
  • Self parking fee: EUR 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Spa fee: EUR 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, or fitness facility, while guests under 18 years old are only allowed in the swimming pool, health club, and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Royal Hideaway Santa Catalina Hotel Las Palmas De Gran Canaria
Hotel Santa Catalina Las Palmas De Gran Canaria
Santa Catalina Hotel
Santa Catalina Las Palmas De Gran Canaria
Royal Hideaway Santa Catalina Las Palmas De Gran Canaria
Hotel Santa Catalina Barcelo Hotel Group
Santa Catalina Barcelo Group Las Palmas De Gran Canaria
Santa Catalina Barcelo Group
Santa Catalina Royal Hideaway Hotel Las Palmas de Gran Canaria
Santa Catalina Royal Hideaway Las Palmas de Gran Canaria
Santa Catalina a Royal Hideaway Hotel
Santa Catalina a Royal Hideaway Hotel 5*GL
Santa Catalina, a Royal Hideaway Hotel Hotel

Frequently asked questions

Does Santa Catalina, a Royal Hideaway Hotel have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from May 8 2024 to May 11 2024 (dates subject to change).

How much does it cost to stay at Santa Catalina, a Royal Hideaway Hotel?

As of May 28, 2024, prices found for a 1-night stay for 2 adults at Santa Catalina, a Royal Hideaway Hotel on Jun 11, 2024 start from $181.88, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Santa Catalina, a Royal Hideaway Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Santa Catalina, a Royal Hideaway Hotel?

Self parking is available for EUR 20 per day. Limited spots are available.

What time is check-in at Santa Catalina, a Royal Hideaway Hotel?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Santa Catalina, a Royal Hideaway Hotel?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Santa Catalina, a Royal Hideaway Hotel located?

Located in the heart of Las Palmas de Gran Canaria, this luxury hotel is within 1 mi (2 km) of Las Alcaravaneras Beach and San Telmo Park. Calle Triana and Santa Catalina Park are also within 2 mi (3 km).

Reviews

9.4

Exceptional

Rating 10 - Excellent. 279 out of 378 reviews" "
Rating 8 - Good. 71 out of 378 reviews" "
Rating 6 - Okay. 18 out of 378 reviews" "
Rating 4 - Poor. 7 out of 378 reviews" "
Rating 2 - Terrible. 3 out of 378 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Carol

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property and perfectly located for our cruise embarkation. We experienced a medical emergency during our stay and the staff could not have been more helpful or caring. I only wish I could remember the name of the woman who took charge so I could thank her specifically.
Stayed 3 nights in Apr 2024

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing! Couldn’t fault friendliness and hotel. Gorgeous!
Stayed 4 nights in Apr 2024

10/10 Excellent

Julia Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was hoping for a nice stay - what I got was a luxurious stay. I was half board and would recommend that - also - try out la poemas. All the staff were amazing - shout out to Paola, Xoel, Julia … but no one was anything other than lovely. As a solo traveller this worked for me Plenty of sunbeds for this April trip
Stayed 6 nights in Apr 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional hotel. Simply superb! The only negative were the lights! I found them so frustrating ! Working out how to turn on and off was a challenge !
Stayed 2 nights in Apr 2024

10/10 Excellent

Caroline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well appointed
Stayed 1 night in Apr 2024

6/10 Okay

Andre

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Unfortunately, we experienced issues with the air conditioning, which did not function during our stay, despite notifying the staff every day.
Stayed 3 nights in Mar 2024

6/10 Okay

Malcolm, Weymouth

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Beautiful building, over priced and lacking in attention to detail and customer service. Over reliance upon technology which didnt work.
Stayed 1 night in Mar 2024

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful hotel. The room was lovely and the staff were excellent.
Stayed 5 nights in Mar 2024

10/10 Excellent

Haitienne

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great time celebrating my birthday. The facility is beautiful. The staff were very professional and provided the excellent guest services. Special shut out to Carolina in Concierge who was very patient and kind to my daughter and I. She was always welcoming and ready to assist.
Stayed 2 nights in Feb 2024

10/10 Excellent

John

Stayed 10 nights in Feb 2024

6/10 Okay

Antonia

Liked: Property conditions & facilities
This is a high end property so was expecting high end service, the room wasn’t ready even though we were allowed to go in, not tea/coffee facilities or mini bar been updated. Other things only little things but forgot the lemon in our gin and tonic, the room service app that they expected you to use wasn’t working so phoned through the order but due to language differences one of the orders was wrong. Asked for some blankets which should have been in our room but weren’t , asked at reception but had to phone 3 hours later as they hadn’t arrived
Stayed 2 nights in Feb 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel
Fabulous hotel within the grounds of the very picturesque Dormas Park. Would have given it a full 5* rating had it not been for insufficient drawer space in the bedroom for a 7 night stay and the noise coming from an adjacent sports centre, school, and outdoor swimming baths on the north facing side of the hotel. This was particularly irritating at times when relaxing by the hotel swimming pool or on the balcony back in the room. The rooftop bar also got quite loud in the evenings and because our room was on the floor below, not far from the source, caused me to complain. The hotel dealt with the complaint very professionally and expeditiously by moving us to a quieter room which also turned out, to our surprise, to be a free upgrade. All of the staff we encountered were very courteous and customer focused which contributed to a very enjoyable stay despite the aforementioned downsides.
Stayed 7 nights in Feb 2024

10/10 Excellent

Arlene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic rooms and setting. Also loved location.
Stayed 6 nights in Jan 2024

8/10 Good

Atul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, a little chaotic…….
When we arrived at 3pm, the whole check in system seemed very long winded. And our room wasn’t ready. So we had to what another 15 minutes. To be fair, they did upgrade our room and gave us access to the rooftop pool and bar which is only available to all guests after 5.30pm The room itself was very nice. Big bed, lovely terrace and very spacious bathroom. A very restful nights sleep. Breakfast was included in our stay and was very chaotic. Waiting for a table, and then waiting a further 20 mins for coffee. Seemed like the staff were finding it difficult to cope. Only had one night here, it was enjoyable but a little marred by a couple of issues…..
Stayed 1 night in Feb 2024

8/10 Good

Ailsa

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in good location, easy access to the old town and port. Good local bus service and great range of restaurants. Staff throughout the hotel were very friendly and helpful. Excellent customer service.
Stayed 5 nights in Jan 2024

10/10 Excellent

Suk Wan Anita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated luxury
A quietly luxurious hotel that we would gladly return to.
Stayed 2 nights in Jan 2024

10/10 Excellent

Virgil

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel where you can relax and unwind. Staff very friendly and nothing is too much trouble. Very clean.
Stayed 5 nights in Jan 2024

10/10 Excellent

Gillian, Edinburgh

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

T P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2024

10/10 Excellent

William Guy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 11 nights in Jan 2024

10/10 Excellent

Bard Ivar

Wonderful!
The Hotel and services impress you just from the beginning of your stay. Everything is perfect. Comfortable beds and pillows, that is important after the long walks in the city. Hotel situated in the middle of the city and you can walk to the old part of the city and to Las Canteras area.. Very good breakfast with the exceptional quality products. Beautiful park around. We love it! Very kind and professional stuff. We will return and we will repeat our experience in this hotel!
Stayed 2 nights in Dec 2023

8/10 Good

Paul

Stayed 7 nights in Dec 2023

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2023

10/10 Excellent

Temidayo

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so so lovely and so so helpful!! The bar men, Pavlo and his team were just so amazing. Everybody was always willing to help! We would've loved more modern rooms, but nonetheless, everything was beautiful and the food?!? yes.
Stayed 5 nights in Dec 2023

10/10 Excellent

C

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Quality Hotel
Stayed for week and found hotel very comfortable and well run. Rooms good and spacious.
Stayed 7 nights in Dec 2023

General hotel information

Reasons to Book
Comfortable Beds
Check-In Time
2:00 PM
Check-Out Time
12:00 PM
Nearest Airport
Las Palmas (LPA-Gran Canaria)