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Reviews of La Quinta Inn & Suites by Wyndham Las Cruces Organ Mountain

2.5 out of 5
La Quinta Inn & Suites by Wyndham Las Cruces Organ Mountain
1500 Hickory Dr, Las Cruces, NM

Reviews

8.2

Very Good

Rating 10 - Excellent. 797 out of 1720 reviews" "
Rating 8 - Good. 505 out of 1720 reviews" "
Rating 6 - Okay. 213 out of 1720 reviews" "
Rating 4 - Poor. 109 out of 1720 reviews" "
Rating 2 - Terrible. 96 out of 1720 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay. Great breakfast
Stayed 1 night in May 2024

8/10 Good

Joy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hard pillows. Comfortable room. Waffles good.
Stayed 3 nights in May 2024

6/10 Okay

CAREY, North Las Vegas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Needs a renovation !
Stayed 1 night in May 2024

10/10 Excellent

Jamie, Yuma

Liked: Staff & service
Stayed 1 night in May 2024

10/10 Excellent

Lisa, Laughlin

Traveled with family
Outside parking security
Stayed 1 night in May 2024

6/10 Okay

Christina

Disliked: Property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Anna-Marie

Traveled with family
Liked: Staff & service
The elevator was dirty, lobby floor had stains. Also, indicating the Organ Mountains makes you assume the hotel is in the east side of the city. The room was clean.
Stayed 1 night in May 2024

8/10 Good

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the freeway and breakfast is included
Stayed 1 night in May 2024

8/10 Good

Santiago

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that the rooms were accessed indoors through hallways and secured outer doors. We didn't like the lack of maintenance, e.g., shower lever was loose and not working properly and broken office chair in front of desk.
Stayed 1 night in Apr 2024

10/10 Excellent

EWALD

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly, welcoming staff
Stayed 1 night in May 2024

8/10 Good

Taylor

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and tidy. Bed was pretty comfortable! For the price it’s just what the doctor ordered although surrounding areas are a little rundown & not the safest
Stayed 1 night in Apr 2024

6/10 Okay

Omar

Traveled with family
Liked: Staff & service
Really confusing entry to the hotel parking from highway . Pee bottles around the pool. Pool was dirty with bugs and trash.
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay here. Everything when super easy just the way we like it.
Stayed 1 night in Apr 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Daisy

Liked: Cleanliness, staff & service, property conditions & facilities
Very quiet, the room was nice and neat. Bed was comfortable. Would book again
Stayed 1 night in Apr 2024

10/10 Excellent

Brian, The Woodlands

Traveled with family
Liked: Cleanliness, staff & service
Dated
Stayed 1 night in Apr 2024

10/10 Excellent

Virgil

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024

6/10 Okay

Steven

In our pre-stay communications, the staff was very responsive and prompt, especially regarding a 1st floor room that allowed a pet. Sadly, I pre-paid and didn't take out the trip. insurance coverage. When our granddaughter was diagnosed with the leukemia 20 days before our reservation date and we had to cancel our stay at the LaQuinta, the motel denied our request for a hardship-based refund. That was their legal right to do so, but lacked the same compassion they had demonstrated in reply to our initial request.
Stayed 1 night in Apr 2024

10/10 Excellent

Cynthia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was older but clean
Stayed 1 night in Apr 2024

10/10 Excellent

Vivian, MORENO VALLEY

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, great restaurant in walking distance, quiet area
Stayed 1 night in Apr 2024

2/10 Terrible

victor

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2024

4/10 Poor

Darlynn

Our room was not cleaned. They said it was because it had do not disturb, which they didn’t have in the room. They had to replace the hair dryer. We will never stay there
Stayed 2 nights in Apr 2024
Response from lqfd on Apr 23, 2024
we apologize for the inconvenience, happy travels.

6/10 Okay

Monica

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Staff was very friendly. It was next to a cracker barrell, and close to a walmart and starbucks. The pool was not working, only 1 ice machine worked in the hotel, the curtain had holes in it, the shower head was rusted. It was a decent hotel though due to the staff and the cleanliness.
Stayed 2 nights in Apr 2024

10/10 Excellent

Steven

Stayed 3 nights in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lqfd on Apr 23, 2024
thank you for the rating, we appreciate it!

4/10 Poor

Kenneth

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs total renovations. Old flooring is terrible New carpeting needed throughout.
Stayed 1 night in Apr 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lqfd on Apr 23, 2024
thank you for the rating, we appreciate it!

8/10 Good

Graciela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Apr 2024
Response from lqfd on Apr 23, 2024
thank you for the rating, we appreciate it!

8/10 Good

Ronald

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from lqfd on Apr 23, 2024
thank you for the rating, we appreciate it!

4/10 Poor

Gordon

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is old and rundown. Several things were broken and not working. It seemed obvious the management did not put emphasis on keeping the property up to standards. Our room had massive carpet stains and the mat inside the shower/tub had disgusting black stains under it. It had obviously not been cleaned. The hotel needs upgrading badly.
Stayed 1 night in Apr 2024

8/10 Good

Chloe

Liked: Staff & service
Stayed 1 night in Apr 2024
Response from lqfd on Apr 23, 2024
thank you for the rating, we appreciate it!

8/10 Good

Honey

Liked: Staff & service, property conditions & facilities
The parking lot looks like it’s under construction and the entire building is dirty. The bathroom tub was stained and gross.
Stayed 2 nights in Apr 2024

10/10 Excellent

Douglas

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Affordable prices and the beds were comfortable.
Stayed 1 night in Apr 2024

10/10 Excellent

Fernando De

Stayed 1 night in Apr 2024

10/10 Excellent

Eliazar

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean and the room was clean.
Stayed 1 night in Apr 2024

6/10 Okay

Matt

A very worn property
Stayed 1 night in Apr 2024

4/10 Poor

Mary

Traveled with pets, Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The breakfast was decent and the staff were friendly. The overall condition of the property was very poor. The bathtub was unusable and the floors were filthy especially along the walls and in the hallways. Safety was questionable as we were approached by an unhoused man while we were unpacking our car.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel, Colorado Springs

Stayed 1 night in Apr 2024

8/10 Good

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located next to I-10
Stayed 1 night in Apr 2024

10/10 Excellent

Shannon

Stayed 1 night in Mar 2024

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Showing lots of wear, but clean.
Stayed 1 night in Apr 2024

8/10 Good

Paul

We came in late and left early so no real opinion. Check in was easy and we were very close to front door which was nice in leaving. Didn't have breakfast
Stayed 1 night in Apr 2024

8/10 Good

Tiana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing huge room, just a little run down in some areas of the room, could use a remodel but was great!!
Stayed 1 night in Mar 2024

8/10 Good

Jaime, Los Angeles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Jerry

Stayed 1 night in Apr 2024

8/10 Good

Agnes, La Mesa

Traveled with partner, Traveled with pets
Liked: Staff & service
Pets are welcome!
Stayed 1 night in Apr 2024

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Apr 2024