6/10 Okay
Michelle
Traveled with family
Jun 4, 2024
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was beautiful, the appointments and decor throughout were wonderful! The decor was a mix of modern and colonial, very fitting to the sweet little town of Lititz! It was lovely how they preserved the Wilbur Chocolate Factory’s bones when building the hotel! There were touches of the factory with chocolate molds, historical photos and projected images in the lobby and throughout.
The only thing wrong with the stay was the loud noises that came from the electrical room upstairs. The hotel staff was there starting at 6 AM banging around for about two hours every morning! Don’t stay in Room 212! One night they were in the room at 3:45AM then again from 6-8 in the morning! The rest of the 3-night stay was absolutely 5 star!
The beds were amazingly comfortable and there were plenty of towels and cute towel sculptures that looked like a vase and a roll with gold Wilbur coins and a flower inserted. Quite elegant!
There was plenty of make up removers, shower caps and toilet paper!
There was a Keurig in the room with tons of coffee and creamers! And if you wanted more coffee there was free coffee available in the lobby.
Besides the unlucky location of room 212 the rest of the stay was magnificent!
Michelle
Stayed 3 nights in May 2024