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Reviews of Baker Creek By Basecamp

3 out of 5
Baker Creek By Basecamp
Bow Valley Parkway, Lake Louise, AB

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1006 reviews" "
Rating 8 - Good. 169 out of 1006 reviews" "
Rating 6 - Okay. 46 out of 1006 reviews" "
Rating 4 - Poor. 14 out of 1006 reviews" "
Rating 2 - Terrible. 17 out of 1006 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Junqi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come back soon, this is the best place for vacation with family.
Stayed 2 nights in May 2024

10/10 Excellent

ELLEN

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a nice place to relax and press the reset button. It's a nice place to spend quality time with family. We will definitely come back.
Stayed 1 night in May 2024

10/10 Excellent

XIN PING

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joan

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the little cabin. Everything was perfect.
Stayed 1 night in May 2024
Response from Kristen on May 26, 2024
We are so glad you enjoyed your stay with us, Joan! We hope to see you again soon!

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very natire with the river and camp fire 🔥 in the backyard. Jacuzzi in the room and a balcony is just wonderful experiences. Will definately come back and recommend to others.
Stayed 4 nights in May 2024
Response from Kristen on May 26, 2024
Thank you for the fantastic review, William! We hope to see you again soon!

10/10 Excellent

Fu

Liked: Cleanliness, staff & service, property conditions & facilities
the location is great. just wish there was a restaurant near by.
Stayed 3 nights in May 2024
Response from Guest Services on May 21, 2024
Thank you so much for your feedback! Our location is quite secluded, giving guests the opportunity to disconnect and enjoy the cozy atmosphere. Unfortunately, we are far from any nearby towns however, our cabins are equipped with cooking supplies so guests can enjoy home-cooked meals during their stay! Our cafe located at the front desk provides other supplies like sausages and other snacks at your convenience. We hope to welcome you back again soon!

10/10 Excellent

Ai Hua

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Kristen on May 26, 2024
Thank you for the five star review, Ai Hua! Hope to see you again soon!

10/10 Excellent

Linh

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful loft cabin with wood burning fireplace. We stayed at the suite and the cabin and both are lovely. We appreciate the fully-stocked kitchenette, good size fridge, small oven and outdoor BBQs. There are multiple fire pits with Muskoka chairs along the Bow River. Baker Creek by Basecamp is the weekend getaway that we need. No cell service, wifi is slow so we feel relaxed and unplugged but not completely isolated. We will definitely come back
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Thank you so much for your kind words! We are so glad you were able to disconnect from reality and enjoy a weekend getaway. We strive to provide a cozy atmosphere for all of our guests and are happy that you enjoyed your experience. We hope that you will come back again soon!

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Kristen on May 26, 2024
Thank you for the five star review, Sam!

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Kristen on May 26, 2024
Thank you for your five star review, Amanda!

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities
This property is a fantastic option for people/families who want to be close to Lake Louise or Banff but be in a unique, more remote area. Highlights for us were the location, beautiful creek side firepits and the attention to detail in the cabins. We loved everything about our stay!
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
We are so appreciative of your review for our property! We are so glad you enjoyed the firepits along the creek and the amount of care we put into each and every cabin before guest arrival. Hopefully we will see you again soon!

8/10 Good

Grace

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bring your own grocery, they provide electric stove, small fridge, microwave in the room you can use.
Stayed 2 nights in May 2024
Response from Guest Services on May 21, 2024
Thank you so much for your feedback! Our cabins are well equipped so guests can bring their own food to make home-cooked meals.

10/10 Excellent

Peng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in May 2024
Response from Guest Services on May 21, 2024
Thank you so much for your feedback! We are so glad you enjoyed your stay with us at Baker Creek.

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything, friendly caring staff. Nice facility. Highly recommended to my family and friends
Stayed 1 night in May 2024
Response from Guest Services on May 20, 2024
Thank you so much for your feedback! We are so glad you enjoyed you stay. Hopefully we will see you again soon!

8/10 Good

Dany

Love this place. Cozy and relaxing. Will be returning
Stayed 1 night in May 2024
Response from Kristen on May 7, 2024
We are so glad you enjoyed your stay with us, Dany! We hope to see you again soon so we can earn that extra star!Warm regards,Kristen - Guest Services Supervisor

10/10 Excellent

Cheriza

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it. Great experience
Stayed 1 night in Apr 2024
Response from Kristen on May 7, 2024
Thank you for the five star review, Cheriza! We hope you can visit us again at Baker Creek!Warm regards,Kristen - Guest Services Supervisor

10/10 Excellent

Jaime, Toronto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2024
Response from Kristen on May 4, 2024
Thank you for the five star review, Jaime! We hope you visit us again soon!

10/10 Excellent

Cliff, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 1 night in Apr 2024
Response from Kristen on May 4, 2024
Thank you for the five star review, Cliff! We are so happy you enjoyed Baker Creek and we hope to see you again soon!

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really love the property and the room! Just wish there was a restaurant on site or a café but it’s not too bad for a 15 minute drive over to Lake Louise Village for a bite to eat.
Stayed 1 night in Apr 2024
Response from Kristen on May 4, 2024
Thank you for the five star review, Holly! We hope you can visit us again soon!

10/10 Excellent

Zoe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the atmosphere this cabin had, the decor was so cute & fitting to the surroundings! Fireplace & checkers table were cozy and fun! Hot tub ✅ Balcony with mountain view ✅ and the calming creek with multiple fire pits beside them just a short walk away from our cabin we’re a bonus! We hope to come back in the summer! Recommend to anyone who likes glamping / romantic getaways!
Stayed 3 nights in Apr 2024
Response from Kristen on May 4, 2024
Thank you so much for your review, Zoe! It truly is the perfect place for a romantic and relaxing getaway. We are very happy that you enjoyed Baker Creek and we hope to see you again soon!

10/10 Excellent

Bruce

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kristen on May 4, 2024
Thank you for the five star review, Bruce! We hope to see you again!

10/10 Excellent

Lorne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Kim on Apr 25, 2024
Thank you for the 5 star review, Lorne. We hope you get back to Baker Creek.

8/10 Good

Ming Hung Carl

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024
Response from Kristen on May 4, 2024
Thank you for your review Ming! We hope you visit us again so we can gain that extra star!

10/10 Excellent

JOSEPH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is wilderness hotel living with zero hardship.
Stayed 1 night in Apr 2024
Response from Kim on Apr 25, 2024
Thank you for visiting Baker Creek and for sharing your review, Joseph.

10/10 Excellent

Marsha

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay for our trip back to Alaska. I would recommend staying at least 2 days or more. Easy access to Lake Louise and easy to find. Excellent staff, kind thoughtful. Highly recommend this place! I'll be back!
Stayed 1 night in Apr 2024
Response from KIm on Apr 25, 2024
Thank you for your review, Marsha. Baker Creek truly needs to be enjoy for more than one night. Get back soon!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing time, would highly recommend to anyone looking for a quiet getaway in the rockies
Stayed 2 nights in Apr 2024
Response from Kim on Apr 25, 2024
We are thrilled you enjoyed your stay, David. Get back to Baker Creek soon.

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Kim on Apr 25, 2024
Thank you for visiting, Angela. We are pleased you enjoyed your time with us.

10/10 Excellent

Mellissa

Liked: Cleanliness, property conditions & facilities
Great quiet and convenient location for skiing.
Stayed 3 nights in Apr 2024
Response from Tom on Apr 23, 2024
Thank you Melissa for the great review!

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Loved coming here for the quiet and amazing facilities and friendly and helpful safe!
Stayed 1 night in Apr 2024
Response from Tom on Apr 14, 2024
Thank you Victoria for rewarding Baker Creek with 5 stars!See you soon!

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed the fireplace/jacuzzi room with a “Queen Cabin”
Stayed 1 night in Apr 2024
Response from Tom on Apr 14, 2024
Thank you Dave for the 5 stars!

10/10 Excellent

Amy

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights and visited Lake Louise. The staff were brilliant during our stay....helpful and informative. The cabins/lodges were immaculate and have everything you needed in a compact and workable kitchen. Bed was very comfortable and shower was lovely and hot. We toasted marshmallows on the firepit which was a highlight for my children. Thank you for having us. x
Stayed 2 nights in Apr 2024
Response from Tom on Apr 14, 2024
Thank you so much for being here, Amy!We were very excited to read your lovely review of Baker Creek!Best wishes to your family and see you soon!

10/10 Excellent

Kunsoo, Jersey City

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in nature. Nice firepits next to a stream and with a mountain view. Clean and spacious room with jacuzii. Limited breakfast options but staff were helpful.
Stayed 1 night in Apr 2024
Response from Tom on Apr 14, 2024
Thank you Kunsoo for your great review of Baker Creek!Hope to see you soon!

10/10 Excellent

jasmine, West Kelowna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great rustic setting. We are staying in a jacuzzi suite. It’s by a creek and has fire pits. The only thing I would suggest I that they add a hand towel and a second garbage in the little kitchen area.
Stayed 1 night in Apr 2024
Response from Tom on Apr 14, 2024
Dear Jasmine,Thank you very much for your outstanding review!We are happy to receive suggestions for improvement so that we can offer our guests an even better experience in the future.Best regards!

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Great Staff
Stayed 3 nights in Mar 2024
Response from Tom on Apr 8, 2024
Thanks Chris, much appreciated!

10/10 Excellent

Sarah

Stayed 1 night in Mar 2024
Response from Kim on Apr 25, 2024
Thank you, Sarah. Get back soon!

10/10 Excellent

Amber

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
It's a beautiful property with some great amenities. I loved the firepits along the creek! The room was newly renovated and very spacious. It is missing food options though. No choice but to drive to eat a meal as not all rooms have kitchens and our microwave was useless. Train is also noisy throughout the night.
Stayed 2 nights in Mar 2024
Response from Tom on Apr 8, 2024
Dear Amber,Nice to hear from you and thank you for your 5-star rating!We really appreciate you taking the time to review us and hope to see you again soon!

10/10 Excellent

Christiane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could tell property was well maintained and attention to detail in the decor was obvious. Had a good “feel” to it and was cozy and quaint! Staff member when we arrived was wonderful and helpful. Train is right there so it isn’t completely quiet but the train adds to the “feel” of the place.
Stayed 1 night in Mar 2024
Response from Tom on Apr 8, 2024
Dear Christiane,How amazing that you had such a great time in Baker Creek and that you share your attention to detail with us!We look forward to welcoming you again soon!

8/10 Good

Ja young, Calgary

Stayed 1 night in Mar 2024
Response from Tom on Apr 23, 2024
Many thanks for the feedback!

10/10 Excellent

Desiree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is perfect for a quiet and romantic getaway. So many hiking trails around, beautiful scenery. We loved the decor and authentic cabin feel with wood burning fireplace! Would definitely come back.
Stayed 1 night in Mar 2024
Response from Tom on Apr 8, 2024
Dear Desiree,Thank you so much for this outstanding review of Baker Creek!We are happy that you enjoyed your stay with us so much and would love to see you again soon!

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and i really enjoyed the location and the view as well as there was no electronics to distractions there was a nice coffee table in our room with a checkerboard the we took advantage of and just reconnecting with eachother.
Stayed 1 night in Mar 2024
Response from Tom on Apr 7, 2024
Dear Kyle,Thank you so much for your great review of Baker Creek!We hope to see you again soon!

8/10 Good

Keith

Traveled with partner
Liked: Cleanliness, staff & service
The property is about 12km from Lake Louise and so not local. It is remote and apart from the shop with limited items, has no other food available. If you understand that you need to take food and drink with you or you’re prepared to travel to Lake Louse town for food then it’s a fantastic location for a few days.
Stayed 1 night in Mar 2024
Response from Tom on Mar 31, 2024
Dear Keith,Many thanks for your review!This is exactly the reason why we advise all our guests to be prepared for the food supply. However, we hope you had a great time with us!

10/10 Excellent

Dirk

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for skiing at Lake Louise. The creek-side fire pits are wonderful, and the staff is super helpful and friendly. Highly recommended!
Stayed 3 nights in Mar 2024
Response from Tom on Mar 19, 2024
Dear Dirk,Thank you so much for being here and leaving Baker Creek such an outstanding review!We would be very happy to welcome you back as our guest soon!

10/10 Excellent

juanjuan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Mar 2024
Response from Tom on Mar 19, 2024
Many thanks for the top review of Baker Creek!

10/10 Excellent

RUOYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 2 nights in Mar 2024
Response from Tom on Mar 19, 2024
Many thanks for the 5 Stars!

10/10 Excellent

BOBBIE, Baton Rouge

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing and gorgeous property. The staff was very kind and helpful. We loved every minute of it!! Highly recommend ❤️❤️
Stayed 3 nights in Mar 2024
Response from Tom on Mar 19, 2024
Thank you Bobby for your sweet words!Baker Creek is looking forward to seeing you again!See you then!

10/10 Excellent

Ana

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing, we stayed in a cabin and it had everything necessary to make your own food, a cozy wood fireplace, comfy beds, nice shower with Rocky Mountain products, and they also give you complimentary delicious coffee from Devil’s Home. The staff is super friendly and in general the place is really cool.
Response from Tom on Mar 19, 2024
So nice to hear from you Ana!Your text about Baker Creek is really outstanding. We would like to thank you very much for it!You were a very lovely guest, so we look forward to seeing you again!

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful and comfortable cabin. Excellent staff , met all our needs. That k you.
Stayed 5 nights in Mar 2024
Response from Tom on Mar 19, 2024
Thank you Alan for your great review of Baker Creek!See you soon!

10/10 Excellent

Isabelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful charming place where you could do so many outdoor activities and feel in touch with nature! Nice welcoming. Kitchen well furnished with good quality dishes. The only thing I could suggest is do not arrive with a big groceries or bring a cooler with you, because the fridge is quite small. Wonderful outdoors space close to the Lac Louise. Très chaleureux comme endroit et comme accueil! On y retournerait c'est certain!
Stayed 2 nights in Mar 2024
Response from Tom on Mar 19, 2024
Dear Isabelle,Thank you for the amazing review of Baker Creek!We are happy to hear that you and your family had such a wonderful time in our little winter wonderland. You were very lovely guests!See you again soon!

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and friendly staff. Cozy cabins. Beautiful setting
Stayed 3 nights in Mar 2024
Response from Tom on Mar 19, 2024
Dear Timothy, Thank you for being here and leaving us such an outstanding review!

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Tom on Mar 19, 2024
Thanks for the 5 stars!