Outdoor dining
Check availability

Reviews of OBAN Hotel

3.5 out of 5
OBAN Hotel
81C-II, Off MM Alam Road, Gulberg III, Lahore, Punjab

Reviews

7.4

Good

Rating 10 - Excellent. 13 out of 29 reviews" "
Rating 8 - Good. 7 out of 29 reviews" "
Rating 6 - Okay. 2 out of 29 reviews" "
Rating 4 - Poor. 1 out of 29 reviews" "
Rating 2 - Terrible. 6 out of 29 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

4/10 Poor

Shahid

Stayed 1 night in Jul 2023

6/10 Okay

Shahid

Stayed 1 night in Feb 2023
Response from Customer Service Team on Mar 28, 2023
Dear Shahid,Thank you for staying with us and taking the time to provide your feedback. We appreciate your comments, and we are glad to hear that you enjoyed your stay. Your feedback helps us to continually improve our services and provide better experiences for our guests.We hope to have the opportunity to welcome you back soon.Best regards,Customer Service Team

2/10 Terrible

REHAN

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
Reception staff are very rude
Response from Customer Service Team on Mar 28, 2023
Dear valued customer,We sincerely apologize for the disappointing experience you had with our services. Your feedback is truly valuable to us, and we would appreciate it if you could provide us with more information about what went wrong. Our team is committed to continuously improving our services and ensuring that our guests have a pleasant experience with us. Thank you for taking the time to share your feedback with us.Best regards,Customer Service Team.

6/10 Okay

Usman

Stayed 2 nights in Mar 2022

8/10 Good

Imran

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good budget hotel. Rooms are comfortable. The check in took ages
Stayed 1 night in Feb 2022

2/10 Terrible

Nasrullah

Disliked: Staff & service, amenities, property conditions & facilities
Nothing
Stayed 1 night in Jan 2022

8/10 Good

Patrycja

Traveled with family and small children
Liked: Cleanliness, staff & service
We had a good stay at this hotel. Staff was very friendly and helpful. Room was clean. Breakfast buffet was good. Good service.
Stayed 2 nights in Dec 2021

2/10 Terrible

Badar

Stayed 1 night in Dec 2021

10/10 Excellent

ki young

Stayed 2 nights in Nov 2021

10/10 Excellent

Usama

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

10/10 Excellent

Malik

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From USA to Pakistan and LOVING it!
I felt as if all of my needs were being taken care of by the hotel. They went above and beyond to make sure I was comfortable and if they could do anything to make my stay better. The room was spacious and clean and lived up to the pictures I had seen online. Coming from another country and feeling so welcomed by my new friends at this hotel made my trip even more special.
Stayed 4 nights in Jun 2021

10/10 Excellent

Syed Nasir

Stayed 3 nights in Jun 2021

8/10 Good

Ajaz

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay at Oban Lahore
Overall a good experience staying at Oban, reasonably priced family hotel with a central location, can't fault it
Stayed 1 night in May 2021

2/10 Terrible

Ammar

Stayed 1 night in May 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Quick Weekend in Lahore
While it is 3.5 Star hotel, the staff as mentioned in everyone's reviews are 10 stars! They are very accommodating and sincere. My flight arrived late night early morning.. I emailed the hotel prior just incase should they know what time i'm arriving. I arrived at the hotel around 4am. The security guards out front were very helpful in getting my belongings then the bell hop who helped me with my bags and even the front desk staff were patient with me. Free breakfast, awesome! But unfortunately my first breakfast there was a bridal party for brunch so I felt out of place as I came up to the rooftop with my leisure clothes and sitting in pre reserved tables until one of the staff helped me move to another area which I was quite fine with.. I didn't want to interfere someone's festivities. Food was delicious, authentic of course. Cooks were ready to make fresh poori and other rotis. The halwa was fresh and yummy. They did upgrade me a junior suite which was really nice of them. The room was good along with its mini living room but it's the bathroom that bothered me a bit. The placement of the faucet was in an awkward position bc I couldn't scoop up the water to gargle after brushing my teeth and washing face. The sink had a huge crack and was temporarily sealed. The placement of what should be a window was sealed but I think a bird has laid its nest there. Housekeeping floor manager was very helpful everyday. I just wish sometimes there was a do not disturb sign I can put.
Stayed 3 nights in Mar 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2021

10/10 Excellent

Asif

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will stay here again
Nice property and very good staff who were attentive to all our needs. My room had a minor issue, when I informed the manager, Mr. Hamza, he's was very swift in upgrading the room to a much nicer Jr. Suite that I really appreciate. I would stay here again
Stayed 4 nights in Nov 2020

10/10 Excellent

Asif

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
Amazing stay. Highly recommended. Best value for money!
Stayed 3 nights in Nov 2020

10/10 Excellent

Asif

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hidden gem
When I booked this hotel, I wasn't really sure how my experience would be given the number of reviews were quite few, however, I'm extremely happy with my stay. Mr. Rana Shoeb - the manager at the front desk, took care of any queries. I'd recommend anyone looking for a decent hotel to not hesitate in booking this property.
Stayed 7 nights in Nov 2020

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020

2/10 Terrible

Arif

Traveled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor service
Despite booking a room for 3 people, I was given a room with two single beds. I had to pay extra for the additional mattress. The room wasn’t cleaned for the two days I stayed for a i was given 1 bottle of water for three people in 2 nights. Additional water was also extra.
Stayed 2 nights in Oct 2020

10/10 Excellent

Gulafshan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Place to stay
I arrived to find out that they didn’t have my booking,but kindly offered to accommodate me anyway.All the staff were very friendly and helpful. The hotel is a busy hotel but quiet one so that you can get a good nights sleep. Rooms were cleaned daily to a very high standard.Breakfast was freshly prepared and bought to you to your table,even though it is a buffet. The choice of food was good and was fresh .I tried the room service and it was very good be it a little late. Complimentary water was included in the price (a large bottle not your little tiny tiny bottles)Air condition worked fine .We decide to host a party for our friends on their rooftop.It was good (with the exception that they got order mixed up and service was very slow but it was not the staff’s fault as their manager disappeared for the night and only turned up for the bill) We raised our concerns with delightful Mr Syed Bilal who apologised and offered to waive the bill. He apologised for the service or the lack of it .He insisted that we should at least let him reduce the bill for the party to which we agreed. This hotel is a gem in Lahore. I would definitely recommend it and will be returning to stay next time when in Lahore.The hotel needs little tweaks to bring up to standards which I am pretty sure Bilal is working away on. Overall a good time had at The OBAN 👍🙂
Stayed 10 nights in Sep 2020

10/10 Excellent

SOLEH

Stayed 4 nights in Sep 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super place to stay
Stayed 2 nights in Mar 2020
Response from Oban Hotel Management on Mar 17, 2020
Dear Guest, Greetings from Oban Hotel! Thank you very much for taking time to share review about your recent stay with us. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. Thank you for sharing your thoughts and we hope that you will consider us again on your future travels.

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Repair work in building create noise otherwise it is a wonderful place to stay.
Stayed 1 night in Mar 2020
Response from Oban Hotel Management on Mar 14, 2020
Dear Guest, Greetings from Oban Hotel! Thank you very much for taking time to share review about your recent stay with us. Your feedback is really important to us. We always appreciate and value our guests feedback as they will help us to improve our guest experience .We are delighted that you enjoyed your stay with us. We wish to welcome you again at Oban Hotel.

10/10 Excellent

abbas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super star hotel
One of best experiences i had . Hotel is 3 star but service 5 star . Any body want save money and get a great service. Just go OBAN Hotel you won't disappoint. One of the best breakfast ever you will get . Room service best ..... Highly recommend.
Stayed 1 night in Mar 2020
Response from Oban Hotel Management on Mar 16, 2020
Dear Abbas, Greetings from Oban Hotel! Thank you very much for taking time to share review about your recent stay with us. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay. We're happy to read that you liked our breakfast and room service . Thank you for sharing your thoughts and we hope that you will consider us again on your future travels.

10/10 Excellent

Naeem

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020
Response from OBAN HOTEL MANAGEMENT on Mar 12, 2020
Dear Guest, Greetings from Oban Hotel! Thank you very much for taking time to share review about your recent stay with us. your feedback is extremely valuable to us We use feedback, such as yours, to continuously improving the guest experience We are delighted that you enjoyed your stay with us. We wish to welcome you again at Oban Hotel.

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Room Service was good and breakfast was excellent .
Stayed 3 nights in Mar 2020
Response from OBAN HOTEL MANAGEMENT on Mar 11, 2020
Dear Guest, Thank you very much for taking time to share review about your recent stay with us. Your feedback is extremely valuable to us. Your gracious comments will serve as an added inspiration to consistently maintain the high standards which you have experienced during your stay.

2/10 Terrible

Abdullah, Saudi arabia

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst experience ever with this hotel not recommended at all
Stayed 1 night in Feb 2020
Response from Ahmed Rana on Mar 6, 2020
Dear Mr. Abdullah, Greetings from Oban Hotel! Thank you very much for taking time to share your recent stay review with us. Your feedback is really important to us. However, I would like to inform you that as per hotel policy, we cannot allow people without any official ID card or passport. The management deserves the right to admission and we apologise that you were unable to get a room due to the circumstances mentioned above. I would like to assure you that we are closely monitoring all of our guest feedback and we hope that you will consider us again on your future travels. Regards, Ahmed Rana OBAN HOTEL