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Reviews of Hotel Cubitá Boutique Resort & Spa

3.5 out of 5
Hotel Cubitá Boutique Resort & Spa
Ave. Roberto Ramirez de Diego, La Arena, Herrera

Reviews

8.4

Very Good

Rating 10 - Excellent. 173 out of 359 reviews" "
Rating 8 - Good. 112 out of 359 reviews" "
Rating 6 - Okay. 44 out of 359 reviews" "
Rating 4 - Poor. 25 out of 359 reviews" "
Rating 2 - Terrible. 5 out of 359 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

NIDIA

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance, good food, nice landscaping.
Stayed 1 night in Apr 2024

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is on a busy street but once you enter the property it’s lovely. All the staff we met were helpful. There were lots of families enjoying the pool. The excellent breakfast served daily was a nice surprise.
Stayed 3 nights in Mar 2024

8/10 Good

Juan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is nice and attention good. Comment on the The sheets smelled like humid. Everything else very nice!
Stayed 1 night in Mar 2024

10/10 Excellent

Eliahou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fui a unnboda y el hotelnestaba espectacular! El personal absolutamente organizados para elnregistro! La comida deliciosa ynlos meseros muy atentos!
Stayed 2 nights in Jan 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Instalaciones bonitas y limpias, staff muy amable y atento. Pueden mejorar las opciones de desayuno e incluir café en las habitaciones. Por el resto disfrutamos nuestra estadía, excelente opción para provincias centrales y para viajeros con mascotas.
Stayed 3 nights in Dec 2023

10/10 Excellent

Maricel

Stayed 1 night in Dec 2023

8/10 Good

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An oasis in Chitre!
What a find in Chitre. Our stay was amazing as it provided some much needed rest and relaxation on our 3 week self-tour of Panama. Room & bed were very comfortable. Great location with ample parking. Well designed hotel with great outdoor pool. Amazing employees were helpful, patient (with our attempts at Spanish), and made our stay enjoyable.
Stayed 2 nights in Dec 2023

10/10 Excellent

Genarino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2023

8/10 Good

Lilia, Doral

Business traveler, Traveled with family
Liked: Amenities
The area in quiet and safe
Stayed 1 night in Dec 2023

10/10 Excellent

Daryl

Liked: Amenities, property conditions & facilities
Nice pool….excellent courteous staff
Stayed 1 night in Nov 2023

8/10 Good

Julio

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Tienen que enseñar a su staff a ser más servicial. Deben de tener un menú de buffet mas internacional y variado.
Stayed 1 night in Sep 2023
Response from HOTEL CUBITA on Oct 24, 2023
Buenos Días,Gracias por su comentario, nos ayuda para mejorar nuestros serviciossaludos cordiales

8/10 Good

Dora

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personal servicial en todo momento con buena actitud y el lugar precioso
Stayed 1 night in Oct 2023
Response from Hotel Cubitá on Oct 9, 2023
Gracias por preferir Hotel Cubitá,

10/10 Excellent

Lilia, Doral

Traveled with family
Liked: Amenities
I love the property We have stayed since 2014 and the property is in very good condition. I always stay here
Stayed 1 night in Oct 2023
Response from Hotel Cubitá on Oct 7, 2023
Gracias por preferir Hotel Cubitá

10/10 Excellent

Aneth E

Stayed 1 night in Sep 2023
Response from Hotel Cubitá on Oct 5, 2023
Gracias por preferir Hotel Cubitá

6/10 Okay

Jorge

Traveled with family and small children, Traveled with group, Business traveler
Liked: Cleanliness
Disliked: Staff & service
Good hotel, great location, comfortable rooms but, the staff was terrible, not just with the costumer experience and etiquette, also in the amount of people part of the staff, for large volumes of clientes you need more staff. Yet, to be constructive I'm just trying to alert the hotel with this comment a potential customer service problem, an issue easy to fix. Needs a little more work.
Stayed 1 night in Sep 2023
Response from Hotel Cubitá on Sep 18, 2023
Gracias por preferir Hotel Cubitá, sus comentarios son importantes para nosotros.

10/10 Excellent

Jorge

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
It was my first time in Cubitá. I arrived at 11pm and the first room that we got assigned, the AC didn’t cool. They change my room and it was perfect. Breakfast is not more than bread and eggs. If you breakfast with chicken and beef, then you are cover. They a pool and a supermarket. Water pressure in the room is awesome. I totally recommend staying in this hotel with your family.
Stayed 2 nights in Sep 2023
Response from Hotel Cubitá on Sep 18, 2023
Thank you for choosing Hotel CubitaWe hope to see you back soonKind regards

4/10 Poor

Laurent, University Place

Business traveler, Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Staff / Customer service is really poor except the gentleman at reception when checked in. Went to the pool not towel: went to reception told me towel by the pool... then said they would bring me a towel, 30 min later still no towel, went back to reception to ask, said would bring quick, another 15 min went by before someone brought the towel and did not even say sorry nor ask i f i needed anything else.... Had lunch at the restaurant quality of food is poor. Breakfast: 3 staff talking to one another not checking on customers or if food need to be replenish on buffet, one of the lady kept looking at herself in the mirror and checking her make up scratching her hair.... And food quality was sub-par. Overall way too expensive for what you get in this hotel
Stayed 1 night in Jul 2023
Response from Hotel Cubitá on Sep 18, 2023
Thank you for choosing Hotel CubitaSorry for the inconvenience experienced

8/10 Good

Eduarda

Liked: Cleanliness, amenities, property conditions & facilities
We love these Hotel beautiful, very campestre, good food, close to the city
Stayed 2 nights in Jul 2023
Response from Hotel Cubitá on Sep 18, 2023
Thank you for choosing Hotel CubitaWe hope to see you again soonKind regards

6/10 Okay

Valerie

Stayed 1 night in Jul 2023
Response from Hotel Cubitá on Sep 18, 2023
Gracias por preferir Hotel Cubita Saludos cordiales

4/10 Poor

jake

Business traveler
Disliked: Cleanliness
Don't believe the hype! For $120 a night I would expect much better conditions. The room was showing lots of wear and tear and smelled like mold. For example the sink was leaking onto the fake wood and was now rotten and smelled bad. The curtains were ripped and falling down. Also no hot water, I asked about it twice and was never resolved. The mini fridge was luke warm at best. Also beware for those that want to sleep at night, this place is loud as hell. If you have a room by the road, you hear semi traffic all night. If you're on the courtyard, you hear loud music and people talking all night. My recommendation is to stay at the other hotels for $50 a night that offer much better conditions and quiet. Stay away from this rip off.
Stayed 2 nights in Jun 2023

4/10 Poor

Alejandro, Panama

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel looks nice but the service is not good. To start, the girl at the reception was kind of rude. Then, the room has a smell like when you have a room that has not been used in a while. Room service is inexistent...my wife asked for an iron and they answered that they had an event going on and they will try to deliver it to the room (at the end they delivered it). Later that night I called room service for drinks and they said they were busy so I had to walk to the bar and get some drinks. Next morning during breakfast we met the only person with customer service attitude, the lady that served us the coffee and water. The breakfast was ok but they have some of the dishes that were not available any more (even though they were still in breakfast time). Also regular plates were not available and we have to use smaller plates instead. Pool was nice but it had to much chlorine (you could see it in the bottom of the pool). In summary, nice building but not good service...I will probably not return there.
Stayed 1 night in Jul 2023

10/10 Excellent

Ramon

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good so far
Stayed 1 night in Jun 2023

10/10 Excellent

Romil

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to relax
Stayed 3 nights in May 2023

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

2/10 Terrible

Andrea

Stayed 1 night in Mar 2023

10/10 Excellent

Ariel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atencion del personal del lugar es excelente!
Stayed 1 night in Mar 2023

4/10 Poor

Richard

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice design and landscaping
Stayed 1 night in Mar 2023

8/10 Good

Lutzia

Liked: Staff & service
Good location
Stayed 1 night in Feb 2023

10/10 Excellent

Jaime

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, excellent facilities and great customer services!! We were surprised by the friendly services that they provided, without a doubt one if the best in Panama.
Stayed 1 night in Feb 2023

10/10 Excellent

Dana

Stayed 1 night in Jan 2023

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cute area for eating and having a drink

10/10 Excellent

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Gorgeous pool. Very nice restaurant.
Stayed 1 night in Jan 2023

10/10 Excellent

Laura

Stayed 5 nights in Nov 2022

10/10 Excellent

Luz

10/10 Excellent

Lilia

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in the area, excellent dinning, peaceful
Stayed 1 night in Oct 2022

4/10 Poor

Abraham, Panama

Traveled with partner, Traveled with family
Disliked: Staff & service
Quality and service has decreased.
Stayed 3 nights in Sep 2022

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
They have presentations of local customs from the province
Stayed 1 night in Jun 2022

8/10 Good

Richard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pretty hotel especially for the area. Beds were very comfortable and AC worked great!
Stayed 1 night in May 2022

10/10 Excellent

Aristides

Stayed 1 night in Apr 2022

8/10 Good

Luis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay. We enjoyed our stay
Stayed 1 night in Mar 2022

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Friendly staff. Restaurant choices, not so hot. breakfast minimum.
Stayed 1 night in Mar 2022

8/10 Good

Juan Carlos

Stayed 2 nights in Mar 2022

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2022

8/10 Good

jhonatan

Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was really cute the only problems i had it was with the bed not really great also with the shower head was mold on it
Stayed 2 nights in Feb 2022

10/10 Excellent

Sharon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved ala Cubita
This was a great find in Chitre. The room was small but the beds were so comfortable and the AC was great! The included breakfast was delicious and the service was good all around!
Stayed 1 night in Feb 2022

4/10 Poor

Efrain

Business traveler
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2022

10/10 Excellent

BENHUR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderfully relaxing
Wonderfully relaxing Sitting in the courtyard looking at the sky full of stars and enjoying local dishes and select wines was quite amazing
Stayed 1 night in Dec 2021

10/10 Excellent

BENHUR

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and enjoyable
Relaxing and amazing overall. Did not like the lighting in the hallways and the air conditioner was a little slow to cool the room
Stayed 1 night in Dec 2021