There was no pool, staff were non existent except when we walked through the lobby, room was never cleaned, we got no breakfast even although it was included in the price, shower attachment was broken off the wall so this made showering impossible, toilet was right next to where the shower was so was constantly wet, no toilet paper was supplied ww bought our own, toilet seat was broken and no basics like kettle or coffee supplies were made available. We also never found the restaurant that was advertised. Upon arrival it appeared that they could not even find our booking and once he saw the room we were offered an upgrade for which we had to pay more. Very disappointed with actual hotel and facilities considering that it was so beautifully advertised.